페블 오클랜드, 엠갤러리 5성

고객 평점 (ALL 평가) 4.0/5 1,425 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
페블 오클랜드, 엠갤러리 - Image 1
페블 오클랜드, 엠갤러리 - Image 2
페블 오클랜드, 엠갤러리 - Image 3
페블 오클랜드, 엠갤러리 - Image 4
58 60 Queen Street, Auckland Cbd, 1010 오클랜드, 뉴질랜드

호텔설명

호텔 추가 정보

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

숙박

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호텔 위치

페블 오클랜드, 엠갤러리

58 60 Queen Street, Auckland Cbd
1010 오클랜드
뉴질랜드

GPS:-36.845635, 174.766814

전화
팩스 +64 9 309 9978

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

COOKE'S RESTAURANT AND BAR

친환경 육류, 유기농 닭고기, 친환경적인 주낙 방식으로 잡은 생선, 방목하여 키운 닭의 달걀, 유기농 우유, 유기농 바이오다이나믹 와인 등 현지에서 직접 생산한 장인 정신을 추구하는 재료로 맛을 낸 최고의 요리를 마음껏 즐겨보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,425 리뷰

TripAdvisor 평가  4.5/5  1,115 리뷰

2024으뜸 시설

Excellent!

트립어드바이저 평점 5.0/5

PrincesseShi TripAdvisor 인증 리뷰

I celebrated my birthday with my friends at the Cooke's Restaurant in this fabulous Fable hotel. We had the best time. Shout out to Sam and his team for rendering an impeccable service. It was one of my rare experiences of professional and warm customer service in NZ. Hats off to the culinary team whose food tastes and presentations have exceeded my expectations. The menu is innovatively curated, its dishes are flavourful, and we truly enjoyed them. Well done to the team!

Dear PrincesseShi, Thank you for your excellent review and for rating us 5 stars! We are thrilled to hear that you celebrated your Birthday with your friends at Cooke's Restaurant and had such a memorable time. It’s wonderful to know that Sam and other F&B team provided impeccable service during your stay. Your kind words about our culinary team and the innovative, flavorful menu are greatly appreciated. We are delighted to have exceeded your expectations with our food’s taste and presentation. Thank you for choosing Fable Auckland Hotel to celebrate your special day. We look forward to welcoming you back in the future. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Beautiful hotel, great location

트립어드바이저 평점 5.0/5

Connector41190259592 TripAdvisor 인증 리뷰

The rooms are clean and beautiful. The staff are amazing. We had a large group and they were so kind. The location is convenient and within walking distance of many shops and restaurants. The history of the building is really interesting too.

Dear Connector41190259592, Thank you so much for your wonderful review and for rating us 5 stars out of 5! We are thrilled to hear that you enjoyed your stay at Fable Auckland Hotel. It is great to know that you found our rooms clean and beautiful, and our location convenient with easy access to shops and restaurants. Your kind words about our staff's kindness and the interesting history of our building are truly appreciated and will be shared with our entire team. Hosting your group was our pleasure, and we are delighted that we could contribute to a positive experience for you all. We look forward to welcoming you back to Fable Auckland Hotel in the future. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

extended stay

트립어드바이저 평점 5.0/5

Flyer67473168064 TripAdvisor 인증 리뷰

Can not fault the staff very obliging especially Mark the concierge very professional and helpful nothing was too much trouble We were also well looked after in the restaurant by Aom the restraunt manger this made our stay away from home much more enjoyable than anticipated would certain return ideally situated close to waterfront for daily walks

Dear Flyer67473168064, Thank you so much for your wonderful five-star review! We are thrilled to hear that your extended stay at Fable Auckland was enjoyable and that our staff made you feel at home. Your kind words mean a lot to us. It’s fantastic to know that Mark, our concierge, provided professional and helpful service, ensuring that nothing was too much trouble. We will certainly pass on your compliments to him. We are also delighted that Aom, our restaurant team member, looked after you so well in Cooke's. Their dedication to providing exceptional service is truly appreciated. We are pleased that our location added to your daily enjoyment with pleasant walks. Knowing that your stay was more enjoyable than anticipated and that you would consider returning is the highest compliment we could receive. Thank you once again for your kind feedback. We look forward to welcoming you back to Fable Auckland for another wonderful stay. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Great conference

트립어드바이저 평점 5.0/5

BobW2432 TripAdvisor 인증 리뷰

We hosted a small conference at the Fable with 14 guests. Everything went well, the accommodation is really nice, food in the restaurant and conference room was delicious and the staff were friendly and helpful, extra credit to Mark the concierge. Highly recommended!

Dear BobW32432, Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that your conference at Fable Auckland was a great success and that everything went smoothly for you and your guests. We are thrilled that you found our accommodation to be really nice and that the food in both the restaurant and conference room was delicious. Providing exceptional service and high-quality experiences for our guests is our top priority, and it's wonderful to know that we met your expectations. A special thank you for recognizing Mark, our concierge, for his outstanding service. We will make sure to pass on your kind words to him. Our entire team strives to be friendly and helpful, and it's always rewarding to hear when their efforts are appreciated. Your high recommendation means a lot to us. It was a pleasure hosting your conference, and we hope to have the opportunity to welcome you back to Fable Auckland for future events or stays. Thank you once again for choosing our hotel and for sharing your positive experience. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Beautiful Hotel, Central Location, Disappointing Service

트립어드바이저 평점 3.0/5

WanderlustFaulks TripAdvisor 인증 리뷰

I have very mixed opinions about this hotel. I stayed here twice in February, but likely would not have rebooked had it not already been paid for. First the positives. They agreed to store one of my bags for me for about a week while I traveled between stays. I ordered room service dinner the first night, and the food was absolutely fantastic. My room was beautiful, and the toiletries/little touches were lovely. Unfortunately, one of the little touches - free earplugs - seemed to be actually due to the fact that my room was immediately above a karaoke bar that kept me awake until 2 am. It was so loud that I could hear the music even through my noise-canceling headphones. While the front desk was apologetic, all they could offer me was a free breakfast, which was pointless given that I had to be up at 5 am to go to the airport. There was no offer to discount the room or even my room service dinner. Upon returning, I was placed in a room some floors up, which did help with the noise. However, the elevator did not go up to this floor, and no one offered to help me and my friend with our (rather large) bags, leaving us to carry them up the final flight of stairs. They also refused to give us two room keys, despite us being 2 guests. This was quite inconvenient. Upon checking into the room, we discovered that the fridge was broken. We had purchased items to have for breakfast the next morning as we had an early tour. Unable to fix the fridge, they agreed to store the items for the night, but no attempts were made to fix the fridge, move us to another room, or offer us any discount. This was disappointing and made our stay less enjoyable. Finally, upon checking in, I accidentally left my hoodie on the chair. I realized immediately and called downstairs to ask about it. I was told they didn't know what I was talking about but would ask around. I never heard back. When I went to check out two days later, I literally saw the item hanging up in the office and informed them that it was right there and was able to get it back. This experience with the lost item was quite disappointing and could have been handled better. All in all, the service was incredibly disappointing. Despite staying in Auckland 4 more nights, I decided to switch hotels for my final nights.

Dear WanderlustFaulks, Thank you for taking the time to share your detailed feedback. We appreciate your kind words about our hotel's central location, beautiful rooms, and the quality of our room service dinner. However, I am truly sorry to hear about the numerous issues you encountered during your stay. I apologize for the noise disturbance from the bar during your first stay and the lack of a satisfactory resolution. It is regrettable that this affected your rest and overall experience. Additionally, I on behalf of entire Concierge team am sorry to hear about the inconvenience of having to carry your bags up the stairs and the issue with the fridge in your second room. These lapses in service are not reflective of the high standards we strive to maintain, and I will address these concerns with our team to ensure improvements are made. The mishandling of your lost hoodie and the refusal to provide two room keys were also disappointing and should have been handled with more care and attention. Your feedback is invaluable in helping us enhance our guest experience, and I assure you that we will take steps to prevent such issues in the future. If you decide to stay with us again, please send me a message upon arrival at guestexperience@fableauckland.com. I will personally ensure that everything is in order and that your stay is comfortable and enjoyable. Thank you once again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 909 리뷰 8.7/10 위치
  • 1,325 리뷰 7.2/10 객실
  • 1,163 리뷰 7.9/10 서비스
  • 27 리뷰 1.2/10 인터넷 가격
  • 744 리뷰 5.7/10 안락함
  • 542 리뷰 8.2/10 분위기
  • 358 리뷰 6.8/10 조식
  • 308 리뷰 6.2/10 청결도

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.