풀만 오클랜드 호텔 앤 아파트먼트 5성

고객 평점 (ALL 평가) 4.4/5 4,042 리뷰

풀만 오클랜드 호텔 앤 아파트먼트 - Image 1
풀만 오클랜드 호텔 앤 아파트먼트 - Image 2
풀만 오클랜드 호텔 앤 아파트먼트 - Image 3
풀만 오클랜드 호텔 앤 아파트먼트 - Image 4

호텔설명

호텔 추가 정보

  • 오클랜드 중심부, 대중교통에서 도보 거리

  • 자쿠지, 한증막, 사우나를 갖춘 럭셔리 스파

  • 넓은 야외 테라스가 있는 완비된 체육관 시설

  • 16개의 역동적인 회의 공간

  • 도시 및 항구 전망을 갖춘 324개의 객실, 스위트룸 및 아파트

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호텔 위치

풀만 오클랜드 호텔 앤 아파트먼트

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 오클랜드
뉴질랜드

GPS:-36.848281, 174.770271

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  4,042 리뷰

TripAdvisor 평가  4.2/5  3,409 리뷰

2025으뜸 시설

Excellent stay for families

트립어드바이저 평점 5.0/5

Rosman2014 TripAdvisor 인증 리뷰

We (2 adults, 11yo and 2yo) stayed over a weekend in early December and also Christmas and Boxing day. Both stays were wonderful. The gym and pool, breakfast, the staff (Virat is an awesome guy) are fantastic. Our rooms on both occasions had 2 X comfortable queen beds. They're relatively dark because there are no ceiling lights, but we didn't mind that. One room had a nice view onto the university quadrant. Nespresso machine and tea selection was appreciated. Also, the carpet underfoot feels luxurious! Location to city centre, waterfront and the domain is a plus.

Our first time stay at the Pullman

트립어드바이저 평점 5.0/5

Zaximuz TripAdvisor 인증 리뷰

Had a great first impression by the valet Tony. Thanks mate! There was a queue at the check in counter. Staff was all busy as it is the cruise ship season. We had a wonderful experience on the topmost floor of the harbour view deluxe suite. The harbour views from the room does make you feel on top of the world. By far our best experience in Auckland. And the room is fab and spacious. The only missing thing is the bathtub. We also enjoyed the breakfast. Staff was fast to fix the coffee machine. Coffee is good as well! Wide variety breakfast and staff handled the influx of crowd really well.

Kia Ora Zaximuz, Thank you so much for sharing your experience. Tony will be thrilled to hear he helped start your stay on a high note- we will make sure he gets your thanks. We appreciate your understanding during the busy check-in period. It is fantastic to hear the suite and its views made such a memorable impression, and we will take on board your comment about the bathtub. We are also pleased the breakfast service ran smoothly and the team could keep everything flowing efficiently. We look forward to welcoming you back to Pullman Auckland for another top-notch stay! Kind regards, Larina & The Pullman Auckland Family

Enjoyable stay, made so by the help provided to us by the staff member Rodnigo

트립어드바이저 평점 4.0/5

Steven C TripAdvisor 인증 리뷰

Overall my family stay at Pullman Auckland was good. In particular, l would like to mention the front desk member Rodnigo, who went out his way to help us, and made our stay feeling better, and enjoyable.

Kia Ora stevencP2508ZK, Thank you for taking the time to share your experience. We are pleased to hear that you and your family had an enjoyable stay with us at Pullman Auckland. Your kind words about Rodrigo are truly appreciated- he takes great pride in providing exceptional service, and we are delighted he was able to make your stay even more comfortable. We hope to have the pleasure of welcoming you back again soon! Kind regards, Larina & The Pullman Auckland Family

Very disappointing and unacceptable experience.

트립어드바이저 평점 1.0/5

Meander53197128129 TripAdvisor 인증 리뷰

We were two families staying at the hotel from 22nd December for two nights, and our booking included breakfast. During check-in, the reception staff clearly informed us that breakfast starts at 6:00 AM. On our checkout day, we had an early departure at 6:15 AM, so we planned accordingly. We waited in the lobby and entered the breakfast area at 6:00 AM, only to be told that breakfast would start at 6:30 AM instead. Understanding the situation and traveling with kids, we politely requested some fruits or light items so we could leave on time. The hotel staff initially agreed and were cooperative. However, the situation suddenly worsened when a manager named Amitkumar intervened. His behavior was extremely rude, arrogant, and disrespectful. Without even understanding the issue or listening to us, he bluntly told us to come back after 6:30 AM. His tone and attitude toward paying guests—especially families with children—were completely unacceptable and unprofessional. Because of this, we left the hotel at 6:15 AM without breakfast, despite having paid for it. Later, Mr. Amitkumar came and apologized, admitting that his own staff had misinformed us about the breakfast timing. My question is simple: 👉 Why should guests be treated rudely before the facts are even checked? 👉 Why should we tolerate arrogance and disrespect from a hotel manager? We behaved with dignity and restraint. We could have responded harshly or insulted him, but we did not. Respect goes both ways. Adding to the disappointment, we are Accor hotel members, and this is absolutely not the level of service or courtesy expected from a brand of this standard. I strongly feel that: • A written apology is required from Mr. Amitkumar • Proper training is needed on guest handling and communication • Such behavior should not be tolerated in a premium hotel This experience left a very bad impression, and unfortunately, I would not recommend this property based on how guests are treated when issues arise.

Kia Ora Meander53197128129, Thank you for taking the time to share your feedback. First and foremost, we sincerely apologise for the miscommunication regarding breakfast on your checkout day and for the distress it caused you and your family. You should not have been put through this situation. After reviewing the incident, we understand that your family had requested breakfast to be available at 5:45 AM, earlier than the standard start time of 6:30 AM. Our team did their best to accommodate your request by providing cold options to go, including pastries, fruits, and other light items. We regret that this was not communicated clearly to you at the time of check in, and we completely understand your frustration. We also sincerely apologise for the interaction you experienced with our Night Manager. This does not reflect the level of service, respect, and courtesy we strive to provide at Pullman Auckland. Your feedback regarding professional conduct has been taken seriously, and we will ensure additional training and guidance are provided to prevent such situations in the future. We truly appreciate your patience and dignity during this incident and your loyalty as Accor members. Please be assured that your comments will be used to improve both communication and guest handling. Once again, we apologise for the inconvenience and disappointment, and we hope to have the opportunity to restore your confidence in Pullman Auckland on a future visit. Kind regards, Larina & The Pullman Auckland Family

Good for a family stay.

트립어드바이저 평점 5.0/5

655rohitm TripAdvisor 인증 리뷰

One of the most elaborate breakfast in Auckland . Location of the hotel is OK. Rooms are spacious and comfortable. Good for a family stay .

Kia Ora 655rohitm, Thank you for your review. We appreciate your comments on the location as well and hope overall your experience was a pleasant one. We look forward to welcoming you and your family back again in the future! Kind regards, Larina & The Pullman Auckland Family

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 959 리뷰 9.1/10 위치
  • 2,130 리뷰 7/10 객실
  • 2,327 리뷰 8.7/10 서비스
  • 50 리뷰 5.4/10 인터넷 가격
  • 707 리뷰 8.3/10 조식
  • 558 리뷰 7.5/10 청결도
  • 453 리뷰 9.2/10 수영장
  • 383 리뷰 8.9/10 웰니스 센터

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