The Kuta Beach Heritage Hotel Bali - Dikelola oleh Accor

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The Kuta Beach Heritage Hotel Bali - Dikelola oleh Accor bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 27 ulasan

Hotel yang disetujui ALLSAFE

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Deskripsi

Keistimewaan hotel

  • Terletak di tepi Pantai Kuta yang tersohor

  • Lokasi strategis dengan akses mudah ke Mal dan Pusat Perbelanjaan

  • Kolam renang infinity atas atap

  • Manjakan putra-putri Anda dengan aktivitas seru dan makanan anak dengan paket MyKids

  • Nikmati pengalaman minuman menarik tanpa batas dengan paket MyGlass

Lokasi hotel

The Kuta Beach Heritage Hotel Bali - Dikelola oleh Accor

Jl Pantai Kuta Br Pande Mas, Badung, Kuta, Bali, indonesia
80361 KUTA
Indonesia

  • Dengan pesawat

    NGURAH RAI INTERNATIONAL AIRPORT Pada 7,8km / 4,85 mil - Antar Jemput bayar

GPS:-8.720583, 115.169792

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

Akomodasi kami

Menggabungkan nuansa Bali modern dan tema pelayaran yang terinspirasi legenda Perahu Riva, dekorasi hotel ini menekankan perpaduan budaya Timur dan Barat: budaya tradisional Bali dan Prancis ala ACCOR, sembari tetap menyajikan desain dan kenyamanan. Junior Suite, Suite, dan Sea-Front Suites menggunakan nama khas Bali dan mencerminkan kekhasan budaya dan sejarah. Penamaan ini, ditambah fasilitas dan layanan khususnya, akan memberikan kenangan yang tak terlupakan.

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The Kuta Beach Heritage Hotel Bali - Dikelola oleh Accor

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  27 ulasan

Peringkat TripAdvisor  4.0/5  1.882 ulasan

Great location, but need more maintenance

Catatan Tripadvisor 4.0/5

teguhg Ulasan TripAdvisor tersertifikasi

I stayed in the executive suite for 1 night. They stay was actually quite good since the hotel was located strategically just next to the beach and a short walk to Pasar Seni and Kuta Beach Walk. But actually there's some things to be improved : 1. Parking space is quite limited 2. The hotel is surely need to have some maintenance works, but it is understandable since it has been impacted badly by the pandemic situation. 3. The cleanliness in the room should be improved, since i found some places with spider webs and there's some ants crawling around in our room. 4. The bathtub was clean but the water coming out from the faucet was very little, i think it would need half day just to make it half full (i didn't report this since i wasn't going to use it) Overall the room was clean and very spacious, but i will recommend you to get the higher floor since you can see the scenery better (my room was in lvl2 and i can only see part of the beach since it was hidden by the coconut trees and cables) Thank you for the reception mbak Dayu for the good service

Dear Mr.Teguhg, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

Excellent Hospitality and services

Catatan Tripadvisor 5.0/5

elbertj87 Ulasan TripAdvisor tersertifikasi

I am so impressed with the service from Heritage Kuta Bali. I stayed for 1 (one) night when I arrived in Bali, and I found that the hotel is so comfortable, clean, and close to everywhere, and I decided to return and spend my whole Nyepi in this hotel. Thanks to the receptionist staff (Mr. Dika & Ms. Ratna) for the hospitality and services during my stay in Kuta. However, the hotel should improve the variety of food for breakfast and room services. Overall, I love staying in Heritage Kuta Bali and definitely will come back again in the future.

Dear Mr/s. Elbertj87, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Your feedback had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

Faded 5 star. 4 at best

Catatan Tripadvisor 3.0/5

Inspire27661913380 Ulasan TripAdvisor tersertifikasi

1st 5 * ever not providing room service, but provides concierge to your room. Stop hiding behind covid. Also no services whatsoever to cater for Platinum privileges other than the room upgrade. The room itself was spacious but had several maintenance issues that had to be reported and then dealt with...but why did i have to report it.... the room itself was not as clean as many other 5* hotels in comparison and reception temporary is like a 2* concept even though they have a great closed reception on 1st floor. Overall if it was not for its location i would have been severely dissapointed My view safe the cash and stay at the Mercure next door or further down at the Pullman

Dear Inspire27661913380, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . We have taken all comments which can assist us to improve the products and service in our hotel. Thank you again for sharing your experiences and we look forward to welcoming you back soon. Kind regards, Management

15th Wedding Anniversary by Accor

Catatan Tripadvisor 5.0/5

Oneto12 Ulasan TripAdvisor tersertifikasi

Just want to say thank you to Accor and The Kuta Beach Heritage Hotel Bali for the room upgrade, is really beyond our expectations. We are amazed by the room, it was so big that make us want to bring our kids with us and everything was so perfect.

Dear inthelight2017, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

hotel M Galery terbaik di Bali

Catatan tamu Avis 4.5/5

Ronny Pasangan - Ulasan terverifikasi ALL

lokasi yg strategis, hotel menghadap pantai Kuta, kamar terawat dengan baik, membuat betah tamu yg menginap

Dear Pak Ronny, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Look forward to welcoming you back again soon. Please stay safe and healthy. Kind regards, Management

Keren banget Sempurna

Catatan tamu Avis 5.0/5

Yustus Teman - Ulasan terverifikasi ALL

Bagus, makanan nya enak, pegawai nya ramah dan di upgrade juga, makasih banyakkk pokok nya

Dear Mr.Yustus Rendivo S., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

Tempat yang nyaman untuk liburan di Bali

Catatan tamu Avis 5.0/5

Yusuf W. Keluarga - Ulasan terverifikasi ALL

Selalu kembali menginap disini jika ke Bali, bahkan di tahun 2020 ini di tengah pandemi ini karena tempat yang nyaman bersih dan aman dengan pelayanan yang ramah dan sepenuh hati.

Dear Mr.Yusuf W., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

Pelayanan yg memuaskan

Catatan tamu Avis 5.0/5

Suryadi H. R. Keluarga - Ulasan terverifikasi ALL

Sy senang menginap di htl ini, staf nya sgt membantu, wlau htlny baru di buka hr itu setelah pandemi. Byk fasilitas di htl yg mesti di perbaiki, balkon besi yg sdh rapuh, shower bathup nya tdk ada, semoga ke dpn htl ini dpt di renovasi agar lbh bgs

Dear Mr.Suryadi Hartono r., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

Misleading

Catatan Tripadvisor 3.0/5

terrykc Ulasan TripAdvisor tersertifikasi

Arrived walked into foyer and thought it was nice the greeting was lovely all the staff were fantastic couldn't do enough for you. Got up to room beautiful here's were it went down hill paid top dollar to have plunge pool access which was only 50cm deep absolute waste of money as u can't even submerge into it as only ankle deep. Then come bedtime and you just drift of and hear thump bang clang find out the gym is directly above our room and the spa so this was midnight and then from 5.30am on it was so bad the last morning I woke up thinking it was an earthquake breakfast was OK could've been more selection for the non Asian but my wife loved the Danish selection and I was happy as it had omelette station I wouldn't return to this venue again at the prices we were charged tor a kids wadding pool but as for the staff 10 out of 10 thankyou

Dear Mr. Cox Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We would like to welcome you again in another room type that will be far away from the noise you mentioned. However, we have taken all comments which can assist us to improve the products and service in our hotel. Look forward to welcoming you back again soon. Kind regards, Management

Nice location, good service, small swimming pool

Catatan Tripadvisor 4.0/5

hyunshim Keluarga - Ulasan TripAdvisor tersertifikasi

Thanks to the staff who kept the cele phone we left in the lobby. The location is perfect for us to explore the city. The swimming pool didn't meet our expectaion; small and the water was rather too warm in the evening. They upgraded the room and it was quite nice, but with empty mini bar and a little noise from somewhere at night.

Dear Hyunsim, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. In the meantime, please stay safe and healthy. Kind regards, Management

Disappointed

Catatan Tripadvisor 3.0/5

Stay51945191521 Couples - Ulasan TripAdvisor tersertifikasi

There was no air-con at the lobby when we checked in. The bed sheet was not clean, the facilities were not working well such as toilet door, shampoo and body gel container. Plus points - Room is big, location is good.

Dear Stay51945191521 First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. We would be very glad to share with them Rest assured that we take every guests' feedback on board and focus on improving our level of service. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Kind Regards, Management

Nice Location

Catatan Tripadvisor 4.0/5

Chris C Solo travel - Ulasan TripAdvisor tersertifikasi

This hotel is in a great location, easy walk to everything in Kuta. Staff are friendly and helpful. View from the pool is great, the breakfast is okay, it could do with some improvement. Overall a very enjoyable stay.

Dear Chitto61, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Look forward to welcoming you back again soon. Kind regards, Management

A slight glimpse of Heritage

Catatan Tripadvisor 4.0/5

AnkushBora Keluarga - Ulasan TripAdvisor tersertifikasi

The entrance does not really show how huge this hotel is. Pros: 1. Beautiful Rooms 2. Nice swimming pool at the terrace. 3. Wonderful Amenities 4. Good Spa services. Cons: 1. Location (maybe too noisy for some). 2. It is a beach-facing hotel but not on the beach as such. 3. The inner hallway is carpeted and has an uncanny smell.

Dear AnkushBora, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Overall Good Quality and Good Services

Catatan Tripadvisor 4.0/5

690doni Couples - Ulasan TripAdvisor tersertifikasi

Staff Very Friendly,Complete Facilities, Comfortable and Pleasant Hotel Atmosphere. I hope Someday I have Some Holiday at your Hotel again with different Taste .. So, Good Luck For Your Business and Keep Humble for your Customer.. Welldone :)

Dear 690doni, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Very good Hotel

Catatan Tripadvisor 4.0/5

Megge59 Friends getaway - Ulasan TripAdvisor tersertifikasi

Super friendly staff, breakfast great, room very nice but is showing some use and should be updated, especially the toilet and the shower are old and could use an update. Location right on the beach but you have to like "the party feeling - very lively suroundings.

Dear Megge59, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Almost Perfect

Catatan Tripadvisor 4.0/5

Connector46602654759 Keluarga - Ulasan TripAdvisor tersertifikasi

The location was very accesible. We request to change our room because our room was under the restaurant and it was noisy. But overall the service and place was perfect. We enjoyed our stay in kuta beach heritage hotel

Dear Connector46602654759, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Decent hotel to stay

Catatan Tripadvisor 3.0/5

Sudhriti Couples - Ulasan TripAdvisor tersertifikasi

I stayed at this property last week, and it's a decent hotel to stay in Kuta. Pros: 1.Location is excellent, as it's right across the beach and is close to a lot of pubs and the beachwalk mall 2. Rooftop view - Relax by the rooftop pool with a drink while watching sunset sorcery Cons: 1. The rooms were very basic, and the washrooms are quite small 2. Our room was't cleaned properly when we checked in (half empty water bottles, dustbins not cleared, no towels, etc.), so we had to request to do another full round of housekeeping. That was quite frustrating I would say

Dear Mr/s.Sudhriti, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. Whilst I am happy to read that you enjoyed the rooftop and location, I also thank you for bringing to my attention about the room cleanliness. I mention this to concerned department to improve it. Rest assured that we take every guests' feedback on board and focus on improving our level of service. Thank you again for sharing your experiences and we look forward to welcoming you back soon. Kind regards, Management

My stay

Catatan Tripadvisor 5.0/5

Slimbo23 Couples - Ulasan TripAdvisor tersertifikasi

Excellent hotel in good location with great rooms.Staff are extremely friendly, courteous and always friendly. a great place to stay for a couple of nights whilst in Kuta. Have previously stayed in this hotel and will stay there again in the future.

Dear Dreamer55652676875, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

good place in center of kuta

Catatan Tripadvisor 4.0/5

Passport149641 Keluarga - Ulasan TripAdvisor tersertifikasi

family trip and stay in that place. Nice hotel with good location and good service. Nice pool in the toproof with nice view of the sea. Good breakfast. recommand this place if you want to stay in the center of kuta.

Dear Passport149641, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Nice Hotel

Catatan Tripadvisor 5.0/5

Wong222 Couples - Ulasan TripAdvisor tersertifikasi

Hotel location is good, the room is nice & clean and staff is very friendly and helpful. Would recommend anyone going to Kuta to try out this hotel although our first impression was not that good as entrance and lobby does not match the 5 star hotel.

Dear Wong222, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

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