The Kuta Beach Heritage Hotel Bali - Dikelola oleh Accor bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 312 ulasan

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Jl Pantai Kuta Br Pande Mas, Badung, Kuta, Bali, indonesia, 80361 KUTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Terletak di tepi Pantai Kuta yang tersohor

  • Lokasi strategis Dekat dengan pusat belanja, kuliner, hiburan malam, dan atraksi budaya

  • Ruang rapat serbaguna ideal untuk acara, rapat, dan pertemuan sosial di dekat pantai.

  • Riva Bar & Restoran rooftop dengan pemandangan laut menyajikan hidangan lokal & internasional

  • Hotel bersertifikat Green Key

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Lokasi hotel

The Kuta Beach Heritage Hotel Bali - Dikelola oleh Accor

Jl Pantai Kuta Br Pande Mas, Badung, Kuta, Bali, indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Telepon
Fax +62 361 3007060

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Peringkat ALL  4.4/5  312 ulasan

Peringkat TripAdvisor  4.2/5  2.128 ulasan

Sertifikat keunggulan 2025

Hotel good - but could do better

Catatan Tripadvisor 4.0/5

Matt r Ulasan TripAdvisor tersertifikasi

Stayed here for 27 nights (I was told I’m the longest ever staying guest) 90% of the hotel is really good, Bar Service really lets the hotel down - ordered ice for my room, was told the bar was busy - no problem I went to the bar to collect …… mmmmm busy I wouldn’t call it, 4 customers eating and 4 staff (3 were sitting down) Happy hours - it’s quoted (buy 1 get 1 free). - but you can only have what they tell you, then put selected drinks only that would stop any issues - I told the F&B manager this he said he’d change the sign - 4 days later nothing has changed Hotel really needs a lot of maintenance to keep to the standard as advertised You saw the General Manager most mornings checking the breakfast, but didn’t see him again all day - as the longest staying guest ever - you would have thought the GM would make contact …… but he never Food & Beverage prices are expensive for Bali, the sister site next door sell drink and food cheaper Nearly everywhere in Bali charges Govt Tax and Service charge normally about 12-15% but for some reason this hotel charge 21% this is added to every price regardless what you have Had a few issues during the stay 1 family placed either side of my room, running between rooms, Shouting and screaming - but Ari sorted it out Housekeeping staff Auga and Jaya cleaned my room and you couldn’t fault them at all The area that really made my stay great was the Breakfast Staff, Each and everyone of them deserve something (I did tip them on my last day) to 2 chefs that cooked the eggs each morning - OUTSTANDING Would I return ……. The jury is out at the moment

Wouldn’t go again

Catatan Tripadvisor 2.0/5

Brodie C Ulasan TripAdvisor tersertifikasi

Before i rant i must say its 2 stars not 1 this review as staff were happy and friendly Disappointing Stay – Not Worth the Money I rarely leave negative reviews, but my experience at this hotel has left me with no choice. This place needs some serious attention, and I would strongly recommend looking elsewhere. Location: The hotel is right next to two loud bars that blast music until around 12:30 am. If you’re looking for a good night’s sleep, forget it. The noise is unbearable, and it’s impossible to rest properly with the bass shaking the walls. Room Quality: The suite I stayed in had some serious hygiene issues. The toilet and shower had a strong sewage smell, which was incredibly off-putting. To top it off, there were disgusting stains on the floor. It felt like the room hadn’t been cleaned properly in ages. On top of that, the room was poorly soundproofed, and every time a motorbike passed by, the entire room would shake. Balcony and Pool Area: The balcony was in terrible condition—rust and dirt everywhere. The pool area wasn’t much better, with broken and rusty flooring. It’s clear that maintenance is a huge problem here. Bali is famous for its beautiful scenery, so it’s such a shame that this hotel doesn’t reflect that at all. Breakfast: Bali has some of the best tropical fruits in the world, but you wouldn’t know it by the breakfast offered here. Instead of fresh, quality produce, they serve what I can only describe as sugared, concentrated juice that tastes nothing like the real thing. This felt like a huge missed opportunity, especially considering the local bounty. Other Issues: On top of the noise and cleanliness issues, there were fireworks going off at 3 am by some inconsiderate guests below, making it even harder to sleep. The hotel is very tired and doesn’t match the pictures you see online. I honestly wonder if they were taken years ago when the hotel was in better shape. Conclusion: The room was poorly lit, with missing light bulbs in half the fixtures. I would have raised these issues with the hotel staff, but honestly, what’s the point? They were fully booked and would likely have only offered a half-hearted apology. It’s not worth the hassle. If you care about comfort, cleanliness, and a decent night’s sleep, spend a little extra and stay somewhere else. Just because it has the Accor name doesn’t mean it’s up to their usual standards. I think they’d be embarrassed to have this property under their brand. Stayed: 15-17 Jan 2026

Wonderful Experience

Catatan Tripadvisor 5.0/5

Aventus H Ulasan TripAdvisor tersertifikasi

The hotel is perfectly located in the heart of Bali, with direct access to the beach just a stone’s throw away. It is surrounded by vibrant entertainment, shopping, and dining options, making it an ideal base for exploring the area. The staff were exceptionally polite and impeccably dressed in traditional Balinese attire, adding a charming cultural touch to the experience. Special thanks to Junior for kindly upgrading my room to a Deluxe Heritage King Room for my two-night stay. I truly enjoyed my time here and will most certainly return.

Dear aventush, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Junior. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Restaurant

Catatan Tripadvisor 4.0/5

yol157 Ulasan TripAdvisor tersertifikasi

We were here for only 3 days, and breakfast was served every day. The staff in the restaurant went above and beyond to make us feel comfortable. Thank you Anita, Nita and Sukma. You're fantastic!

Dear yol157, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Anita, Nita & Sukma. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Lovely staff

Catatan Tripadvisor 5.0/5

Virgilio M Ulasan TripAdvisor tersertifikasi

The Kuta Beach Heritage Hotel is a very nice place to stay if you’re looking for a good location. Close to everything you need walking distance to the beach, shopping center, restaurant and local shops if you’re interested in souvenirs. But the main thing I like about this hotel is the staff. Anita and Nita are both great people who every guest will love. Their hospitality, kindness, courteousness brings us comfort and peace and joy in this hotel. Additionally, they speak English very well. So, no worries at all if you have any concerns. Highly recommended 👍

Dear Mr/Ms 733virgiliom, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Anita & Nita. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 800 ulasan 9.5/10 Lokasi
  • 874 ulasan 7.4/10 Kamar
  • 915 ulasan 9.1/10 Pelayanan
  • 6 ulasan 9.3/10 Internet
  • 351 ulasan 6.8/10 Kebersihan
  • 326 ulasan 8.4/10 Sarapan
  • 285 ulasan 5.8/10 Fasilitas
  • 159 ulasan 6.2/10 Kesepadanan nilai

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