Mercure Gold Coast Resort

Mercure Gold Coast Resort

Note Avis clients (Note ALL) 4.4/5 1 897 avis

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Les plus de l'hôtel

  • Complexe hôtelier paisible niché dans des jardins tropicaux luxuriants

  • Ambiance familiale et parking gratuit

  • Vue apaisante depuis chaque chambre

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Mercure Gold Coast Resort

Palm Meadows Drive, CARRARA
4211 CARRARA
Australie

  • Par avion

    BRISBANE AIRPORT À 87km / 54 miles

  • Par avion

    GOLD COAST AIRPORT À 27,36km / 17 miles

  • Par train

    Nerang Station À 7km / 4 miles

GPS:-28.029533, 153.377278

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
A proximité
  • Parking

Nos hébergements

Récemment rénovées, les 292 chambres du Mercure Gold Coast Resort sont aérées, contemporaines et élégantes. Les clients choisiront parmi une large gamme d'options d'hébergement dans ce splendide complexe, dont des chambres Privilège, Supérieure Spa et des

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  1 897 avis

Note TripAdvisor  4.0/5  1 699 avis

Certificat d'excellence 2022

Bit disappointed

Note TripAdvisor 3.0/5

Jettysmum En famille - Avis TripAdvisor

I’ll start with the good bits, - food at the restaurant was incredible for dinner! The lamb and panna cotta were really tasty. The service here was great too. - cocktails at bar were yummy too - beds super comfy The bad bits: - arrived at 2pm for check in and was told room was not ready due to the resort being fully booked the night prior. Was told we would need to wait for up to 1 hour. I asked what we could do to pass time at resort, response was pool or tennis, but it was raining…. The only dry option was to sit at bar. No compensation was offered, I asked for a free cocktail while we waited, they gave us two drink cards. We discovered that even though the drink card had a picture of a cocktail on it, these drink cards couldn’t be used for cocktails or even a glass of rose’, I ended up with a cheap house Smirnoff vodka which I couldn’t drink. We waited and waited and after multiple times approaching the desk we finally got our room key nearly two hours later. - if you book through bookings.com apparently this doesn’t pay for the child’s breakfast even though the deal said breakfast included and I booked for three people. - as we got our keys I asked to at least have free breakfast for the child we were travelling with, the man at desk said he would chat to manager to ask and would call me, I never heard from them. - the room we booked said garden views, but we had a ground level courtyard with no view. - we paid an extra $40 for a room with spa bath, it was the smallest spa bath I have ever seen, really only room for one small adult with bent knees. - tv didn’t work and no internet so could not connect to Netflix or any other streaming shows, or I couldn’t share screens with my phone onto the TV. - water pressure in bath is very low, taking forever to fill up. - room was clean but very old and outdated

Plenty of ‘Fish’ in the sea (of GC hotels). I can’t possibly recommend this one!!!

Note TripAdvisor 1.0/5

Jaybeee1234 En couple - Avis TripAdvisor

It’s been a while since I have been compelled to write a review for a hotel but the severe lack of customer services and extremely poor experience at this hotel left me feeling like it was a duty of community service. If you hadn’t already guessed the one poor and unhelpful ‘service’ is a particular notable. The resort is tired and the rooms are dated.. Sound travels through the rooms and we could hear both our neighbours TV and the footsteps above (ahhh the serenity). There are works going on that make it feel like a getaway on a construction site. There are no elevators to the rooms, just stairs. Oh and don’t think that while in holidays you might get a drink at the bar past 8:30pm… It will be closed (despite the hotel evidently being full… see below). Perhaps this could have been overlooked (perhaps!) Had it it been for the fact that despite being assured there was ample parking due to accessibility concerns, tired and ready for bed we arrived back to the hotel to find all the parking was indeed taken and there was no solution offered by staff. We eventually found a park, walked a reasonable distance to our room only to find the keys had not been programmed properly. Oh and upon taking the keys back to reception to tell them this the response was, underwhelming. There’s so many options on the Gold Coast I couldn’t possibly recommend this one.

Stayed at Hotel with the Raiders

Note TripAdvisor 4.0/5

tez813 Avis TripAdvisor

Stay was fine, rooms could do with updating, air con, no heating, breakfast could do with more selection, amenities all good, for us all of this didn't matter as we got to be with our NRL team the Canberra Raiders.

Peaceful Location

Note TripAdvisor 4.0/5

Tez823 Avis TripAdvisor

Lovely tranquil resort away from the hustle & bustle of the coast scene. Very relaxing after a day out exploring however this resort is quite expensive for what it is. Did appreciate 'The Cart' dining option for light breakfasts and takeaway dinners.

Hôtel excentré

Note TripAdvisor 3.0/5

Mike072014 En couple - Avis TripAdvisor

Si vous aimé le golf, c'est l'endroit idéal. il n'y a pas grand chose aux alentours. Hôtel familial un peu bruyant. Selon le site de réservation wifi gratuite (lobby et chambre) sinon payante avec 1/2h gratuite/jour dans le lobby

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 556 avis 8.2/10 Site
  • 1 572 avis 6.7/10 Chambre
  • 1 459 avis 8.5/10 Service
  • 41 avis 5.2/10 Internet
  • 744 avis 7.2/10 Confort
  • 657 avis 5.9/10 Propreté
  • 584 avis 6.7/10 Repas
  • 359 avis 6.6/10 Petit déjeuner

Dispensé par Trustyou

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