Dear Guest, Thank you very much for taking the time to share your wonderful feedback following your stay with us. We are delighted to hear that you had such a positive experience at ibis Styles Wien City and that you appreciated our convenient location, effortless check-in, friendly service, clean and stylishly decorated rooms, as well as our delicious breakfast and bar offerings. It is especially rewarding to know that our team, and particularly our receptionist, contributed to making your stay enjoyable. We will gladly share your kind words with the team. We also truly appreciate your feedback regarding the WiFi connection speed and the availability of underground parking. Your comments are very valuable to us and help us identify areas where we can continue to improve our guests’ experience. Thank you for your loyalty as an ALL – Accor Live Limitless Silver member and for your excellent rating and recommendation. We are pleased to know that you enjoyed your welcome drink and appreciated our sustainability initiatives. We look forward to welcoming you and your family back to ibis Styles Wien City for another great stay. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your feedback about your recent stay at ibis Styles Wien City. We are pleased to hear that you appreciated our convenient location, easy access to public transport, the comfort of your room, and the friendliness of our team. It is wonderful to know that you had a smooth booking experience and that you enjoyed your stay as an ALL – Accor Live Limitless Silver member. We are sorry, however, that noise from the nearby street and subway affected your comfort. We understand how important a quiet environment is for a relaxing stay, especially during business trips. Please note that our central location also means being close to the city’s transport connections, and we appreciate your understanding. We will gladly take your feedback into consideration. Thank you as well for your positive comments regarding our sustainability efforts. We are happy that these initiatives are appreciated by our guests. We truly value your loyalty and hope to welcome you back to ibis Styles Wien City in the future, providing you with another pleasant stay. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay at ibis Styles Wien City. We are delighted to hear that you enjoyed a very comfortable stay with us, especially during your business trip. It is wonderful to know that you appreciated your attic room, the beautiful view, our fresh and delicious breakfast, as well as the friendliness and helpfulness of our team. We are also very pleased that you were satisfied with your booking experience via the Accor ALL App, your accommodation, our WiFi, and our sustainability efforts. Your perfect recommendation score and your loyalty as an ALL Classic member are greatly appreciated. Thank you as well for your feedback regarding the overall value and cleanliness. We continuously strive to improve our services and ensure that every guest has an enjoyable and comfortable experience. We look forward to welcoming you back to ibis Styles Wien City on your next business trip to Vienna. Kind regards, Alexandra Labancova Front Office Agent ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to rate your stay at ibis Styles Wien City and for sharing your detailed feedback with us. We are very pleased to hear that you particularly appreciated our location, the comfort of the hotel, the complimentary coffee available around the clock, as well as the friendliness and competence of our team. We also greatly value your high recommendation. At the same time, we would like to thank you for your honest feedback regarding our sustainability measures. We understand your perception and take your comments seriously. Our aim is to act in a responsible and sustainable way without compromising the guest experience. Your feedback helps us to further reflect on and improve how we communicate these efforts. We would be very happy to welcome you again on a future stay. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for your excellent review and for sharing your positive feedback about your stay with us. We are delighted to hear that you especially appreciated our convenient location, cleanliness, friendly service, and great breakfast. We also sincerely thank you for your outstanding ratings in all areas, as well as for your loyalty as an ALL – Accor Live Limitless Classic member. A special thank you for mentioning our receptionist by name. We are very pleased that our team contributed to such a pleasant stay, and we will gladly share your kind words with them. We would be very happy to welcome you back to ibis Styles Wien City on your next visit to Vienna. Kind regards, Alexandra Labancova Front Office Agent Ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are pleased to hear that you especially appreciated our location and the breakfast selection. At the same time, we sincerely thank you for your honest comments regarding the different aspects of your stay. Your feedback about the room facilities, as well as the WiFi speed, is very important to us. We will gladly pass on your comments regarding the connection speed to the responsible teams for further review and improvement. Regarding your comments about in-room amenities, we would also like to kindly note that kettles are available upon request at the reception. In addition, if you need to cool any items during your stay, you are always welcome to contact our reception team, and we will be happy to store them for you in our cooling facilities. We also take your remarks regarding cleanliness and your experience with our team seriously, as they help us continuously reflect on and improve our service quality. We would be happy to welcome you back to ibis Styles Wien City on a future visit to Vienna. Kind regards, Alexandra Labancova Front Office Agent Ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your detailed feedback about your stay at ibis Styles Wien City. We are pleased to hear that you appreciated our convenient location near the metro and enjoyed our breakfast selection with its variety of sweet and savory options, as well as the continuous refilling service. It is also great to see your positive ratings across most areas of your stay and that you would consider returning. At the same time, we sincerely thank you for your honest comments regarding the room size and the milk glass bathroom design. We understand that this type of bathroom solution may not provide the level of privacy some guests prefer. Your feedback is very valuable and will be shared with the relevant team for consideration. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. Kind regards, Alexandra Labancova Front Office Agent ibis Styles Wien City

Dear Guest, Thank you very much for your wonderful review and perfect score following your stay at ibis Styles Wien City. We are delighted to hear that you and your family felt so comfortable with us and that you especially appreciated our convenient location, the clean and spacious rooms, the breakfast, and the competence and friendliness of our team. We also truly value your positive comment regarding the cleanliness of both the hotel and its surroundings. It is also great to know that you found the booking process via all.com quick and smooth, and we sincerely appreciate your loyalty as an ALL Gold member as well as your strong recommendation of our hotel and loyalty programme. Your kind feedback is a great motivation for our entire team. We would be very happy to welcome you back on your next visit to Vienna. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for your wonderful review and for awarding us a perfect score. We are delighted to read that you enjoyed the pleasant atmosphere, our delicious breakfast, and the friendliness of our team. It is also great to know that you appreciated the complimentary 24-hour coffee and tea station as well as our convenient tram connection right in front of the hotel. Your kind comments regarding the cleanliness of the hotel, the value for money, and our sustainability initiatives are highly appreciated. We are especially pleased that our efforts to offer sustainable alternatives and local products contributed positively to your stay. Thank you for choosing ibis Styles Wien City and for recommending us to your family and friends. We look forward to welcoming you and your family back again soon. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Sehr geehrter Gast, herzlichen Dank für Ihre ausgezeichnete Bewertung und Ihr großartiges Feedback zu Ihrem Aufenthalt bei uns. Es freut uns sehr, dass Sie insbesondere mit der Sauberkeit, unserem Team, dem Frühstück sowie der Lage rundum zufrieden waren und Ihren Aufenthalt als sehr angenehm erlebt haben. Auch Ihre volle Weiterempfehlung bedeutet uns sehr viel und ist eine schöne Bestätigung für unsere tägliche Arbeit. Gleichzeitig danken wir Ihnen für Ihren Hinweis zum Parkpreis. Wir verstehen Ihren Eindruck und wissen Ihr Feedback zu diesem Punkt sehr zu schätzen. Alternativ möchten wir darauf hinweisen, dass es in der Umgebung auch öffentliche Parkmöglichkeiten gibt. Wir würden uns sehr freuen, Sie bei Ihrer nächsten Geschäftsreise wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Alexandra Labancova Front Office Agent ibis Styles Wien City

Dear Guest, Thank you very much for sharing your detailed feedback. We are glad to hear that most aspects of your stay were satisfactory, including the cleanliness of your room. Regarding parking, please note that parking spaces at our hotel cannot be reserved in advance and are always allocated on a first-come, first-served basis. However, our reception can provide information about nearby parking options if needed, so guests have alternative solutions. We apologize if this caused any inconvenience and appreciate your understanding. We also take note of your comment regarding WiFi speed and will continue working to enhance our service. Thank you for your recommendation with an 8/10 score. We hope to have the opportunity to welcome you again and provide an even smoother experience in the future. Best regards, Alexandra L. Front Office Agent Ibis Styles Wien City

Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our convenient location, close to the tram stop and nearby shops. We understand your disappointment regarding the absence of a kettle and a small fridge in the room. As part of the ibis Styles concept, these amenities are not standard in our rooms. However, coffee and tea are available free of charge in the lobby, and our reception team is always happy to assist with cooling items if needed. We appreciate your honest comments and hope to have the opportunity to welcome you again in the future. Warm regards, Georg S. Resident Manager Ibis Styles Wien City

Thank you for your feedback! We’re glad you enjoyed our friendly service and the clean, spacious rooms. Your suggestions regarding a gym and 24/7 access to coffee and tea are much appreciated—we’re always looking for ways to make our guests’ stay even more comfortable. Warm regards, Georg S. Resident Manager Ibis Styles Wien City

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you enjoyed your stay so much and that our hotel left such a positive impression. From our comfortable, modern rooms to our generous breakfast buffet and friendly, welcoming staff, we strive to make every stay memorable. We look forward to welcoming you back soon and hope to be your choice for future visits to Vienna! Best regards, Georg S. Resident Manager Ibis Styles Wien City

Thank you very much for your kind feedback! 🌟 We’re delighted that you enjoyed our clean, modern hotel and convenient location. Our team takes great pride in providing friendly and helpful service, and it’s wonderful to hear that this made a positive impression. We look forward to welcoming you back on your next visit to Vienna! Best regards, Georg S. Resident Manager Ibis Styles Wien City