Hotel Mercure Wien City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 425

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Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4
Hollandstrasse 3, 1020 WIEDEŃ, Austria

Opis

O hotelu

  • Odnowiony 4-gwiazdkowy hotel inspirowany estetyką Warsztatów Wiedeńskich

  • 5 minut spacerem od centrum miasta, w tętniącej życiem drugiej dzielnicy

  • Przytulne pokoje w stylowym wystroju z nowoczesnymi udogodnieniami

  • Całodobowy bar samoobsługowy w holu z ofertą wiedeńskich win

  • Obfite śniadanie w formie bufetu z licznymi produktami regionalnymi

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Lokalizacja hotelu

Hotel Mercure Wien City

Hollandstrasse 3
1020 WIEDEŃ
Austria

Pozycja GPS:48.215123, 16.376181

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Wine bar

Nasz całodobowy bar samoobsługowy jest urządzony w stylu wiedeńskiego "fin de siecle". Po dniu zwiedzania zrelaksuj się przy wybornym, lokalnym winie i pysznych przekąskach.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 425

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 457

Great

Ocena na stronie TripAdvisor 5.0/5

VinzClorthoKeyMaster Couples - Opinia zatwierdzona w TripAdvisor

Stayed 4 nights, nice room, nice bed, bathroom was nice. Breakfast was a good mix of hot and cold choices. Nice juices with a juicer machine should you choose to use it. A criticism of the shower was that there is almost no screen so some water starts flowing out onto the floor after a while. There's also a handy spar along the road if you need something. There's a microwave next to the reception if you needed to heat something and there's a coffee vending machine and some other items. We didn't find the do not disturb sign until our last day as it was hanging on the open wardrobe maybe this could be kept somewhere more visible for guests.

Dear VinzClorthoKeyMaster, Thank you for sharing your feedback regarding your recent stay at Hotel Mercure Wien City. We are pleased to hear that you enjoyed your room, the comfortable bed, and the variety offered at breakfast. It is always our intention to provide a pleasant experience for our guests. We appreciate your observations regarding the shower design. Your comment about the water flow is noted, as we continually strive to enhance the amenities in our bathrooms. Additionally, thank you for pointing out the location of the 'Do Not Disturb' sign; we will consider your suggestion to make it more visible for our guests in the future. We are also glad you found our facilities, such as the microwave and coffee vending machine, to be convenient during your stay. Your insights are valuable to us as we aim to improve the overall experience for our guests. We hope to have the opportunity to welcome you back soon. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Lovely two night stay.

Ocena na stronie TripAdvisor 5.0/5

411nickn Opinia zatwierdzona w TripAdvisor

We stayed two nights while exploring the city. It’s a great location for getting about with out being too busy. Room was lovely and very happy with the staff and hotel function.

Dear Nick N, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, the quality of your room, and the service provided by our staff. Your positive feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Nice Stay at Mercure Wien City – Excellent Staff and Location

Ocena na stronie TripAdvisor 4.0/5

759negarh Opinia zatwierdzona w TripAdvisor

I stayed at this hotel for three nights in late September and early October. The location was excellent, with easy access to the city center and public transportation. The reception staff were very friendly and professional, and it was great that they all spoke English well. Compared to Novotel Wien City, where I stayed during the first three nights of my trip, the lobby at Mercure Wien City felt much more pleasant and welcoming. The breakfast was average but acceptable. The room was a bit small and didn’t have a wardrobe, but the pillows and blankets were comfortable and of good quality. However, when I arrived, the room was quite dusty, as if it hadn’t been cleaned for a long time. I asked the reception to have it cleaned, and although they kindly passed the request to the housekeeping staff, unfortunately it was never cleaned during my stay. (Dust) Despite that issue, I really liked the hotel overall — the staff, the atmosphere, and the location were excellent. Even though cleanliness could be improved, I would still recommend this hotel.

Dear guest, thank you for the time you have taken to write a review about your stay on tripadvisor. It`s great to hear that you could enjoy our great location and we will share your motivating words regarding our staff with the entire team. We deeply regret if there has been any issues with the housekeeping and dust - thank you for this constructive criticism, we will figure out what happened. Once again thank you for your kind review! We are looking forward to welcoming you another time! Warm regards from beautiful Vienna

Ocena klientów 4.0/5

Marcel S. Rodziny - Opinie potwierdzone ALL

Hotel świetnie położony, pokoje duże, serwis - obsługa - rewelacja. Natomiast czystości pokoi pozostawia dużo do życzenia. Brudne (obleśne) okna, gumy do żucia poprzyklejane za szafkami. Czajnik z za krótkim kablem, kawę trzeba robić na ziemii!

Dear Marcel S., Thank you for your accommodation in our hotel and the time you have spent to answer this survey. I am always happy to receive feedback in order to improve service quality. We always strive to provide the best service possible. Thank you for giving us your direct feedback to change certain processes. I am looking forward to welcoming you back. Sincerely, Peter Jüngling General Manager

En riktig vinnare

Ocena na stronie TripAdvisor 5.0/5

MonicaMassud Couples - Opinia zatwierdzona w TripAdvisor

We visited Hotel Mercure Wien Mitte at Naschmarkt 1A - with Arrival 12th of August and Departure 17th of August Room No 106 The hotel is amazing. The hotel Mercure Hotel Wien Mitte, Fleischmarkt 1A ***** of ***** First impression is very good and it continues through the whole visit. We will for sure return. The reception ***** of ***** Salvatore is the Front Office Manager. I saw him solving customer questions exactly the way they should be done. Quitely, smooth and in a way that made the guest content and almost happy. Like with any other negotiation he achieved the goal to make both parts satisfied with the resuIt. Every time we asked for something Salvatore helped us. From my point of view he has skills far above the others. Besides that, he was fast and service minded and he always gave us some extra information. We were welcomed by Sila in your reception. She is a star. She speaks extremely good English. She is service minded. When she did not have an answer she searched for the information and helped us. The hotel room ***** of ***** Our room was large, had nice facilities and a comfortable bed. Our favourite was the combined furniture with a kind of wardrobe, a drawer for clothes etc, a fridge that everyday was filled with mineral water, cola and juice, a bench with a Coffee machine and so on. It even had a space for a suitcase. One extra star for all the water, cola, juice, coffee and sugar that were delivered by a very effective and nice woman. Since it was extremely hot during the period we spent in Vienna it was highly appreciated. It was 35-40°C. Breakfast buffet ***** of ***** It was one of the best breakfast buffet we have ever eaten. Fresh and wellpapp organized. The restaurant GO!Wien ***** of ***** The wienerschnizel tasted very nice. Cleaning of the room ***** of ***** Barbara is a star. Perfect english, nice, funny and effective. We wish here success in her uni studies. All the other hotel maids seemed almost all very experienced and knowledgeable. And the unexperienced was guided in the correct direction by the once more experienced. Location ***** of ***** For us it is important with communication facilities. We always try to go by U-Bahn or tram around the cities we visit. Since Schwedenplatz is a hub for this kind of transportation the location of the hotel is perfect. Shops close is a condition that also was fulfilled. The BILLA shop behind the Anker Uhr turned out to be our favourite. So, altogether we got a very pleasant visit to Vienna thanks to this amazing hotel.

Dear Monica, thank you so much for your great detailed review about your stay at Mercure Wien Zentrum :-) Unfortunately you`ve rated the wrong hotel - we are Mercure Wien City. I`ve already forwarded your great review to my estimated colleagues! Maybe you can change the review to Mercure Wien Zentrum. Warm regards from beautiful Vienna Katharina

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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