Hotel Mercure Wien City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 232

Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
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Opis

O hotelu

  • Odnowiony 4-gwiazdkowy hotel inspirowany estetyką Warsztatów Wiedeńskich

  • 5 minut spacerem od centrum miasta, w tętniącej życiem drugiej dzielnicy

  • Przytulne pokoje w stylowym wystroju z nowoczesnymi udogodnieniami

  • Całodobowy bar samoobsługowy w holu z ofertą wiedeńskich win

  • Obfite śniadanie w formie bufetu z licznymi produktami regionalnymi

Nasze pokoje

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Discover

Lokalizacja hotelu

Hotel Mercure Wien City

Hollandstrasse 3
1020 WIEDEŃ
Austria

Pozycja GPS:48.215123, 16.376181

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Wine bar

Nasz całodobowy bar samoobsługowy jest urządzony w stylu wiedeńskiego "fin de siecle". Po dniu zwiedzania zrelaksuj się przy wybornym, lokalnym winie i pysznych przekąskach.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 232

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 434

obsługa hotelu to powazny problem , kompletni ignoranci

Ocena klientów 0.5/5

Magdalena Rodziny - Opinie potwierdzone ALL

najgorsza obługa z jaką przyszło nam się spotkać

Dear Magdalena, Thank you for taking the time to provide your feedback. I am sincerely sorry that your stay did not meet your expectations and for the issues you encountered, particularly with the cleanliness of your room and the service at the reception. I apologize for the inconvenience this caused you and your family. Your experience is not reflective of the high standards we aim to provide. Please know that we take your comments very seriously, and I will personally ensure that these matters are addressed with both the housekeeping and reception teams to avoid such issues in the future. If you would be willing to give us another chance, I would be happy to ensure that your next stay is far more enjoyable. Please feel free to reach out to me directly so I can personally assist with your future reservations. Nevertheless, we truly hope you will give us the chance to prove that we are indeed good hosts and we would be more than delighted to welcome you again in the near future. Best regards, Magali Kempes Moll Guest Experience Manager

super lokalizacja, wygodny hotel, bardzo wygodne łóżko

Ocena klientów 5.0/5

Robert Pary - Opinie potwierdzone ALL

Bardzo przyjemny pobyt. Hotel dobrze zlokalizowany, odległości do najważniejszych zabytków spokojnie do pokonania na pieszo. Parking podziemny. Dobra kuchnia, pokoje ciche i wygodne, a łóżka bardzo wygodne!

Dear Robert, Thank you so much for your outstanding review and for taking the time to share your experience with us. We are thrilled to hear that you had such an enjoyable stay at the Mercure Wien City and that you found the location, the comfort of our beds, and the quietness of the rooms to your satisfaction. Your kind words about our team, both at reception and in the restaurant, are greatly appreciated and will certainly be passed on to them. We are also delighted that you enjoyed our breakfast, bar, and other services. It is wonderful to know that you had a pleasant experience with our ALL loyalty program as well. We look forward to welcoming you back soon for another memorable stay! Warm regards, Magali Kempes Moll Guest Experience Manager

Dobra lokalizacja

Ocena klientów 4.5/5

Robert Rodziny - Opinie potwierdzone ALL

Przyjemny personel, blisko większości atrakcji, zabytków, restauracji, sklepów. Parking.

Dear Robert, Thank you for sharing your positive feedback following your stay at Hotel Mercure Wien City. We're thrilled to hear that you enjoyed our convenient location, friendly staff, and the various nearby attractions, restaurants, and shops. I will personally relay your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. It's great to know that you appreciated the clean and comfortable accommodations as well as the accessible parking facilities. We're especially pleased that you found our initiatives for sustainable development, like providing drinkable tap water, commendable. Your kind words and high recommendation of our hotel and the Accor ALL loyalty program mean a lot to us. We are already looking forward to welcoming you back for another wonderful stay. Warmest regards, Magali Kempes Moll Guest Experience Manager

Family Travel - Europe Trip

Ocena na stronie TripAdvisor 5.0/5

Sanchirorj Rodziny - Opinia zatwierdzona w TripAdvisor

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Dear Sanchirorj, Thank you so much for your wonderful review and for being a loyal guest at Hotel Mercure Wien City! We’re thrilled to hear that you continue to have a great experience with us. It's fantastic to know that our location, parking facilities, and breakfast meet your expectations. We’re also pleased that you find our rooms comfortable and well-maintained. We look forward to welcoming you back on your next visit. If there’s anything specific you’d like to see or experience during your next stay, please let us know. Safe travels and see you soon! Best regards, Magali Kempes Moll Guest EXperience Manager

Komfortowy pobyt, hotel zlokalizowany blisko komunikacji miejskiej

Ocena klientów 5.0/5

Maciej Pary - Opinie potwierdzone ALL

Pani recepcjonistka bardzo miła, dobra lokalizacja blisko komunikacji miejskiej. Pokój czysty, brak zastrzeżeń :)

Dear Maciej, Thank you for taking the time to share your experience with us! We are delighted to hear that you had a comfortable stay and appreciated the hotel's proximity to public transportation. Your compliments towards our receptionist Aleyna, are truly appreciated. We are glad that she contributed positively to your check-in experience. We have noted your feedback regarding the bathroom amenities and cleanliness. Please accept our apologies for any inconvenience caused. We will address these issues promptly to ensure a more enjoyable stay for our future guests. Regarding sustainability initiatives and recognition as an ALL member, we appreciate your feedback and will strive to improve in these areas as well. Overall, we are pleased that you felt comfortable and well taken care of during your time with us. We hope to welcome you back for another enjoyable stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 746 Liczba opinii 9.6/10 Lokalizacja
  • 930 Liczba opinii 6.7/10 Pokój
  • 777 Liczba opinii 8.7/10 Obsługa
  • 56 Liczba opinii 3.8/10 Internet
  • 444 Liczba opinii 5.8/10 Komfort
  • 442 Liczba opinii 7.8/10 Śniadanie
  • 383 Liczba opinii 7.3/10 Czystość
  • 148 Liczba opinii 3/10 Udogodnienia

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