Hotel Mercure Wien City 4 gwiazdki

Ocena klientów 4.5/5 Liczba opinii: 2 658

hotel certyfikowany ALLSAFE

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Hotel Mercure Wien City
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O hotelu

  • Hotel z certyfikatem ALLSAFE

  • NAJLEPSZA lokalizacja! Tylko 5 minut pieszo do centrum miasta

  • HOTEL PRZYJAZNY DLA ŚRODOWISKA - posiada certyfikat Planet 21 Silver

  • OBIEKT IDEALNY DLA RODZIN. Pokoje typu superior pomieszczą maksymalnie trzy osoby

  • DARMOWA wycieczka po mieście z przewodnikiem w każdą sobotę (ograniczona liczba uczestników)

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Wypożyczalnia rowerów (w pobliżu)
Usługi biznesowe
  • Sale konferencyjne: 1
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Hotel Mercure Wien City

Hollandstrasse 3
1020 wiedeń
austria

Tel: +431213130

Faks: (+43)1/21313230

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • U1, U4 :  U1, U4 SCHWEDENPLATZ

  • U2 :  U2 SCHOTTENRING

  • Samolotem

    VIENNA SCHWECHAT W 20km / 12,5 mil

  • Samochodem

    SUDAUTOBAHN A2 W 12km / 7,46 mil

  • Samochodem

    WESTAUTOBAHN A1 W 15km / 9,32 mil

  • Pociągiem

    SOUTH W 5km / 3,13 mil

  • Pociągiem

    WEST W 4km / 2,5 mil

  • Pociągiem

    WIEN WESTBAHNHOF W 4km / 2,49 mil

Pozycja GPS:48.215123, 16.376181

Nasze pokoje

Każdy znajdzie tu coś dla siebie. Do wyboru wygodne pokoje standardowe, nowoczesne pokoje typu superior i luksusowo wyposażone pokoje typu privilege.

Nasze restauracje i bary

BELVEDERE

Nasz bar jest otwarty codziennie. Zacznij dzień od filiżanki kawy rano lub zakończ dzień drinkiem po pracy.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 1

  • Maks. rozmiar: 115 m²

  • Maks. pojemność: 70 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Hotel Mercure Wien City

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 2 658

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 347

Jak zwykle pobyt w tym hotelu był bardzo udany.

Ocena klientów 5.0/5

Katarzyna Pary - 12/07/2021 Opinie potwierdzone ALL

Bardzo serdeczna i pomocna obsługa hotelu. Dostaliśmy bardzo ładny pokój za co bardzo dziękuję. W trudnych czasach koronawirusa czuliśmy się naprawdę bezpiecznie. Lokalizacja świetna. Śniadanie smaczne. Nie mogę się doczekać kolejnego pobytu.

Dear Katarzyna, we cannot thank you enough for your kind comments with regards to your recent stay. I will personally relay your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. I hope to have the pleasure of welcoming you back again soon. Best regards, Magali Kempes Moll Guest Experience Manager

Zawsze jesteśmy zadowoleni

Ocena klientów 5.0/5

Kasia Pary - 18/02/2020 Opinie potwierdzone ALL

Świetna lokalizacja. Miła obsługa. Ładny i funkcjonalny pokój.

Dear Kasia, thank you very much for staying with us and for your time to write about your impressions too! I want to thank you for the full score rating and I hope you will visit us soon again, Alexander Mitgutsch Resident Manager

Listed as a 4 star......probably more like a 3

Ocena na stronie TripAdvisor 3.0/5

FrankRoo 06/02/2020 Opinia zatwierdzona w TripAdvisor

Hotel location is quite good, a 10 to 15 minute walk from the central square of the old town. The bar in the hotel is like one of the bars people had in their living rooms in the 70's and although the hotel was busy I never saw anyone having a drink, or behind the bar for that matter. The rooms are on the small side, but comfortable. It was quite cold during our stay, and despite turning the heating / air con up to max temperature and full power it never warmed the room up, but the bed was comfortable - but they do put two single duvets on a double bed which I find a bit strange but you see alot in Europre. We paid for the room only advance rate so I don't know what breakfast was like. I would stay in this hotel again in Vienna as long as I could be sure I got a room where the heating actually worked.

Dear FrankRoo, thank you very much for staying with us and for your time to write about your impressions! I am happy that you liked your stay and that your overall experince was good too. I hope you will give us the chance soon to fully convince you of our service during your next visit and I highly recommend one of our Superior-Rooms to you as they are a bit bigger than the other categories. Best regards, Alexander Mitgutsch Resident Manager

3 days stay in Vienna

Ocena na stronie TripAdvisor 4.0/5

Flyer56885 Family - 20/12/2019 Opinia zatwierdzona w TripAdvisor

Early arrival at the hotel so we were able to leave our luggage at the reception until the room was ready at 14:00. The room was clean and comfortable. The bed is big enough for 2 adults and a kid but we also had a sofa at our disposal. Very good coffee and a tasty breakfast with a wide range of products. The location of the hotel is very convenient for many reasons: 30 minutes connection from the airport by VAL then a 5 minutes walk, 25 minutes walk to Madame Tussauds, 15 minutes walk to Stephansplatz. Overall a pleasant experience.

Not quite 4-star

Ocena na stronie TripAdvisor 3.0/5

NiceHotelChap Couples - 19/12/2019 Opinia zatwierdzona w TripAdvisor

Well-located - just a short walk from city centre. In my opinion, this isn't a 4-star hotel... maybe 3 and a half. Rooms were clean, but compact. Beds comfortable, but we had 2 singles joined together. Bathroom clean, quite small but still had bathtub with shower over. Breakfast was okay and the dining room staff were particularly good. Nothing too bad to report and we enjoyed our time in Vienna, but overall the hotel gave the impression of needing an update. I would put it on a par with a Holiday Inn Express, so considering we paid an average of €218 per night I was expecting it to be somewhat classier!

Super pobyt

Ocena klientów 5.0/5

Katarzyna Pary - 25/11/2019 Opinie potwierdzone ALL

Świetna lokalizacja. Pokój o podwyższonym standardzie bardzo dobry. Obsługa bardzo pomocna. Bardzo polecam.

Dear Katarzyna, thank you very much for your time to rate and write some comments regarding your last stay! I am happy that you fully enjoyed your time in Vienna and that you liket the Privilege-Room with all it´s benefits that much. Looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

good and not so good

Ocena na stronie TripAdvisor 4.0/5

puffin340 Friends getaway - 30/10/2019 Opinia zatwierdzona w TripAdvisor

We had room no 711, facing the busy street. No way to open the window to cool the room, the street noise was overwhelming. After complaints from a lot of hotel guest the hotel management decided to turn the central A/c back on. Finally .... Good breakfast, slow computer terminal .....

Dear puffin340, thank you very much for staying with us and for sharing your impressions! I am happy that you had a good time in Vienna even if the temperature was not perfectly conveniant for you and I hope you will visit us soon again, Alexander Mitgutsch Resident Manager

good room and great localisation at 10 minutes from the City center

Ocena na stronie TripAdvisor 4.0/5

716patrickp Couples - 22/10/2019 Opinia zatwierdzona w TripAdvisor

Nice big room, not so "new" but very comfortable. We mainly appreciated the welcome and globally the great staff. good breakfast. Hotel to recommend mainly for its localization and the global atmosphere

Dear 716patrickp, thank you very much for your time to write about your last stay with us and for your good rating with all the positive comments! I am happy to read that you had a good time in Vienna and that you felt welcomed and comfortable. Looking forward to may welcoming you soon again, Alexander Mitgutsch Resident Manager

zniszczony hotel

Ocena klientów 3.0/5

Filip Pary - 17/09/2019 Opinie potwierdzone ALL

budynek jest wyeksploatowany i jego standard pozostawia wiele do życzenia. Śniadanie jest niskiej jakości, pokoje małe. Cały hotel obsługuje tylko jedna winda.

Dear Filip, thank you very much for staying with us and for your time to rate your visit. I am very sorry to read that you did not enjoy your stay and please note that there are already 2 elevators (one on each side of the building) and I would like to recommend one of our Superior-Rooms to you for your next visit as those have a different design and they are also a little bit bigger as the standard rooms! I hope you will give us the opportunity to convince you at your next visit soon, Alexander Mitgutsch Resident Manager

Good times in Vienna

Ocena na stronie TripAdvisor 4.0/5

mar99 Couples - 14/09/2019 Opinia zatwierdzona w TripAdvisor

Great location. You can walk to everywhere. Clean rooms. All around, a good place to stay. We did not have the breakfast at the hotel, but there is a small local market just down the street on same side of canal as the hotel. Two funky spots to eat - cash only, but there is an ATM on the way. If I return to Vienna, would definitely stay at same hotel. We unexpectedly took the #1, that was going out of town, so was not covered by our daily pass, but ended in a small town - last station was called Josefplatz. Well worth the trip. 'Train' runs every 30 minutes. Best part of our time in Vienna.

Dear mar99, thank you very much for staying with us and for your time to write about your impressions! I am happy to see that you had such a great time in Vienna and it would be great to have you back soon as a guest again, Alexander Mitgutsch Resident Manager

Wrażenie ogólne dobre, poza pierwszym kontaktem z recepcją

Ocena klientów 3.5/5

Anna Rodziny - 31/08/2019 Opinie potwierdzone ALL

Hotel doskonale położony, standard przeciętny (bardzo niewygodna dostawka, dziecko bolał kręgosłup, nie wysypiało się). Sprzątanie codzienne. Dość przyzwoite śniadania, obsługa stale w gotowości by posprzątać ze stołu. Chociaż otrzymanie jajka sadzonego okazało się niemożliwe :-(. Nieprzyjemne wrażenia przy meldowaniu się w recepcji. Pobieranie depozytu (od gości innych narodowości nie zawsze). Niesprawna suszarka do włosów w pokoju. Po zgłoszeniu problemu duża niechęć w jego załatwieniu. Ostatecznie suszarka wymieniona po dwóch dniach. Należy zmienić firmę taksówkarską z którą współpracuje hotel w kwestii transferu z/i na lotnisko. Naciągacze. W pokoju brak bezpłatnej wody (co jest raczej standardem w dzisiejszym świecie). Za to stoi na biurku jedna woda z ceną 3,85 euro :-). Dość to zabawne. Ogólnie za tą cenę hotel dość przeciętny, ale nie po to przyjechaliśmy do Wiednia by przebywać tylko w hotelu :-). Chociaż karaluch spotkany na schodach (na windę ciężko było się doczekać) zniechęcił nas do kolejnych pobytów w tym miejscu.

Dear Anna, thank you very much for staying with us and for your time to write about all your impressions! I am very sorry that not everything went perfect during you stay and it would be great if you will give us the opportunity to convince you of our service during yout next stay in Vienna! Looking forward to hopefully welcoming you soon again, Alexander Mitgutsch Resident Manager

Very nice and well located hotel

Ocena na stronie TripAdvisor 4.0/5

800gabrieln Family - 11/08/2019 Opinia zatwierdzona w TripAdvisor

The location is close to the very center of the city. Good parking is available. The room was well equipped, clean and quiet. The people in the reception were efficient and friendly. I would be glad to come here again.

Fantastycznie

Ocena klientów 4.5/5

Piotr Rodziny - 10/08/2019 Opinie potwierdzone ALL

Wygodny, komfortowy hotel.

Dear Piotr, thank you very much for the good rating reagarding your last stay with us! Looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

WELL WORTH A VISIT

Ocena na stronie TripAdvisor 5.0/5

Graeme L Friends getaway - 01/08/2019 Opinia zatwierdzona w TripAdvisor

First time visit to Vienna , what can I say it was fabulous city , very friendly welcoming , clean city and also not an expensive city , plenty to do and see and take in , and also a must take twin city boat trip from Vienna to Brastlivia Slovakia

Dear Graeme, thank you very much for the perfect rating! I am happy that you had a great time in Vienna (&Bratislava) and it would be my pleasure to welcome you soon again. Best regards, Alexander Mitgutsch Resident Manager

Nice and cosy

Ocena na stronie TripAdvisor 4.0/5

h_mFRA Couples - 20/07/2019 Opinia zatwierdzona w TripAdvisor

Had a nice stay in Mercure Wien City. We felt welcome and enjoyed our stay, had nothing to complain about except maybe the location, but the hotel in itself is fine. Still feel that Mercure has lost some of its lustre a bit over the years though. Had the opportunity to stay in one of the staff-designed rooms, and even though it wasn't quite our taste we thought it was a great concept that should develop in other establishments.

Nice hotel close too downtown.

Ocena na stronie TripAdvisor 4.0/5

Corin C Family - 09/07/2019 Opinia zatwierdzona w TripAdvisor

A good choice to stay near the city center. A decent hotel with decent rooms for business or for leisure. If you travel by care, the underground garage is a great help and the price is not exaggerreted.

Jak zawsze w tym hotelu super

Ocena klientów 5.0/5

Kacper Rodziny - 05/07/2019 Opinie potwierdzone ALL

Jak zawsze miła obsługa, uśmiechnięta i pomocna.

Dear Kacper, we very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Bardzo dobry hotel

Ocena klientów 4.5/5

Katarzyna Pary - 01/07/2019 Opinie potwierdzone ALL

Świetna lokalizacja hotelu. Bardzo miła i przyjazna obsługa. Miło ze strony hotelu że dostaliśmy pokój o podwyższonym standardzie. Pokój ładny i bardzo funkcjonalnie urządzony. Wielkim atutem jest parking. Bardzo polecam

Dear Katarzyna, we very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

NOT VALUE FOR MONEY

Ocena na stronie TripAdvisor 3.0/5

Pioneer36259264747 Family - 24/06/2019 Opinia zatwierdzona w TripAdvisor

Room was very small for three person. Breakfast was not at all value for money keeping in view price, quality and veriety of food. We expected much more from the high end hotel of Accor Group. Overall experience was below expectation.

Dear Pioneer36259264747, thank you very much for your time to share and for writing about your impressions of your last stay with us. I am very sorry that not all your expectations have been met; of course it is our goal to fulfill all our guests wishes and so we are going to review and revise our services and offers. It would be great if you will give us the opportunity to convince you of our service at your next visit to Vienna! Best regards, Alexander Mitgutsch Resident Manager
Ocena klientów 5.0/5

Krzysztof Rodziny - 05/05/2019 Opinie potwierdzone ALL

Czysto , cicho , dobre śniadania , miła obsługa , wysoki wiazd do garażu .

Dear Krzysztof, we very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Najnowsze opinie: 20

Partner: TripAdvisor

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