Hotel Mercure Wien City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 334

Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4

Opis

O hotelu

  • Odnowiony 4-gwiazdkowy hotel inspirowany estetyką Warsztatów Wiedeńskich

  • 5 minut spacerem od centrum miasta, w tętniącej życiem drugiej dzielnicy

  • Przytulne pokoje w stylowym wystroju z nowoczesnymi udogodnieniami

  • Całodobowy bar samoobsługowy w holu z ofertą wiedeńskich win

  • Obfite śniadanie w formie bufetu z licznymi produktami regionalnymi

Nasze pokoje

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Lokalizacja hotelu

Hotel Mercure Wien City

Hollandstrasse 3
1020 WIEDEŃ
Austria

Pozycja GPS:48.215123, 16.376181

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Wine bar

Nasz całodobowy bar samoobsługowy jest urządzony w stylu wiedeńskiego "fin de siecle". Po dniu zwiedzania zrelaksuj się przy wybornym, lokalnym winie i pysznych przekąskach.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 334

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 435

Good Base For A City Break

Ocena na stronie TripAdvisor 5.0/5

Yvonnepilgrim3 Couples - Opinia zatwierdzona w TripAdvisor

This was our first visit to Vienna, so we were not sure what to expect. On arrival at the hotel we were met by two friendly staff members (1 male and 1 female) Check In - Very smooth and quick, all the paperwork was filled in and ready for us to complete. We were given a map of Vienna to help us navigate the city ROOMS - The rooms were unexpectedly larger than you would think. Large comfortable bed, mini fridge, tv, and bathroom with complementary products. BREAKFAST - Breakfast was plentiful. Everything from fresh bread, meats, cheeses, and cooked items LOCATION - The hotel is not central. However, a 10 min walk over the bridge gets you to the tram stop, and then 10 mins ride up to the middle by the opera house. STAFF - Absolutely fantastic! Every time you passed reception, you were met with smiles and a friendly hello. Breakfast staff again friendly and could not do enough to help and the room service staff again very friendly and did an excellent job. If you are going to do a city break, I highly recommend staying at this hotel. Value for money and service, I think, could not be matched. And if you are visiting for the Christmas markets, don't pass reception without trying their mulled wine. €3.50 for a mug, which just finished the day nicely.

Udany pobyt

Ocena klientów 4.5/5

Monika Pary - Opinie potwierdzone ALL

Pobyt super pokój malutki ale wystarczający. Byliśmy 3 doby. Blisko jarmarków i sklepów. Na tym nam zależało . Polecam

Dear Monika, Thank you for your kind review. We're delighted to hear that you enjoyed your stay at Mercure Wien City and that the location was perfect for your visit, especially being close to the markets and shops. We also appreciate your feedback on the breakfast and the value for money. We'll continue to work hard to provide a great experience for all our guests. We hope to welcome you back soon, and thank you for recommending us to others. Greetings from beautiful Vienna, Magali Kempes Moll Guest Experience Manager

dobra lokalizacja

Ocena klientów 5.0/5

Sławomir Pobyt służbowy - Opinie potwierdzone ALL

czysto i schludnie

Dear Sławomir, Thank you so much for your wonderful review and perfect rating! We are thrilled to hear that you had such a positive experience at our hotel. We’re delighted that you appreciated our central location, the cleanliness of the hotel, the quality of our housekeeping, and the overall service. It’s also great to know that our sustainable initiatives and the benefits of the ALL loyalty program met your expectations. Your feedback motivates us to continue providing excellent service, and we hope to welcome you back soon! Warmest regards, Magali Kempes Moll Guest Experience Manager

Świetny hotel blisko centrum

Ocena klientów 4.5/5

A Pary - Opinie potwierdzone ALL

Piękny elegancki pokój, bezproblemowa recepcja. Jedyny minus to niska temperatura - trochę zmarzliśmy w październikowy wieczór

Dear Aleksandra, Thank you for your kind feedback! We're pleased to hear that you enjoyed our elegant rooms and found our reception service seamless. We apologize for the temperature discomfort you experienced during your stay. We appreciate your suggestion regarding temperature control and will certainly look into it to ensure a more comfortable experience for future guests. We hope to welcome you back to Mercure Wien City on your next visit! Sincerely, Magali Kempes Moll Guest Experience Manager

obsługa hotelu to powazny problem , kompletni ignoranci

Ocena klientów 0.5/5

Magdalena Rodziny - Opinie potwierdzone ALL

najgorsza obługa z jaką przyszło nam się spotkać

Dear Magdalena, Thank you for taking the time to provide your feedback. I am sincerely sorry that your stay did not meet your expectations and for the issues you encountered, particularly with the cleanliness of your room and the service at the reception. I apologize for the inconvenience this caused you and your family. Your experience is not reflective of the high standards we aim to provide. Please know that we take your comments very seriously, and I will personally ensure that these matters are addressed with both the housekeeping and reception teams to avoid such issues in the future. If you would be willing to give us another chance, I would be happy to ensure that your next stay is far more enjoyable. Please feel free to reach out to me directly so I can personally assist with your future reservations. Nevertheless, we truly hope you will give us the chance to prove that we are indeed good hosts and we would be more than delighted to welcome you again in the near future. Best regards, Magali Kempes Moll Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 780 Liczba opinii 9.6/10 Lokalizacja
  • 927 Liczba opinii 6.8/10 Pokój
  • 814 Liczba opinii 8.8/10 Obsługa
  • 55 Liczba opinii 2.8/10 Internet
  • 436 Liczba opinii 5.8/10 Komfort
  • 435 Liczba opinii 8.2/10 Śniadanie
  • 404 Liczba opinii 7.7/10 Czystość
  • 144 Liczba opinii 3.8/10 Udogodnienia

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