Hotel Mercure Wien City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 175

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Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4
Hollandstrasse 3, 1020 WIEDEŃ, Austria

Opis

O hotelu

  • Odnowiony 4-gwiazdkowy hotel inspirowany estetyką Warsztatów Wiedeńskich

  • 5 minut spacerem od centrum miasta, w tętniącej życiem drugiej dzielnicy

  • Przytulne pokoje w stylowym wystroju z nowoczesnymi udogodnieniami

  • Całodobowy bar samoobsługowy w holu z ofertą wiedeńskich win

  • Obfite śniadanie w formie bufetu z licznymi produktami regionalnymi

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Lokalizacja hotelu

Hotel Mercure Wien City

Hollandstrasse 3
1020 WIEDEŃ
Austria

Pozycja GPS:48.215123, 16.376181

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Wine bar

Nasz całodobowy bar samoobsługowy jest urządzony w stylu wiedeńskiego "fin de siecle". Po dniu zwiedzania zrelaksuj się przy wybornym, lokalnym winie i pysznych przekąskach.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 175

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 431

Family Travel - Europe Trip

Ocena na stronie TripAdvisor 5.0/5

Sanchirorj Rodziny - Opinia zatwierdzona w TripAdvisor

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Komfortowy pobyt, hotel zlokalizowany blisko komunikacji miejskiej

Ocena klientów 5.0/5

Maciej Pary - Opinie potwierdzone ALL

Pani recepcjonistka bardzo miła, dobra lokalizacja blisko komunikacji miejskiej. Pokój czysty, brak zastrzeżeń :)

Dear Maciej, Thank you for taking the time to share your experience with us! We are delighted to hear that you had a comfortable stay and appreciated the hotel's proximity to public transportation. Your compliments towards our receptionist Aleyna, are truly appreciated. We are glad that she contributed positively to your check-in experience. We have noted your feedback regarding the bathroom amenities and cleanliness. Please accept our apologies for any inconvenience caused. We will address these issues promptly to ensure a more enjoyable stay for our future guests. Regarding sustainability initiatives and recognition as an ALL member, we appreciate your feedback and will strive to improve in these areas as well. Overall, we are pleased that you felt comfortable and well taken care of during your time with us. We hope to welcome you back for another enjoyable stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

Fatalne śniadania, brudne stare wykładziny, brudny parking, miła obsługa, dobra lokalizacja

Ocena klientów 1.5/5

Adam Rodziny - Opinie potwierdzone ALL

Fatalne śniadania, brudne stare wykładziny, brudny parking, miła obsługa, dobra lokalizacja

Dear Adam, Thank you for taking the time to provide your feedback. We are sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered with the breakfast quality, the cleanliness of the carpets and the parking area. Your comments regarding the lack of variety and quality of food, as well as the state of our facilities, are taken very seriously, and we will address these concerns with our team immediately to ensure improvements are made. On a positive note, we are pleased to hear that you found our staff to be friendly and our location convenient. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, Magali Kempes Moll Guest Experience Manager

udany pobyt

Ocena klientów 5.0/5

Jolanta Rodziny - Opinie potwierdzone ALL

Hotel dobrze zlokalizowany, pokój odnowiony, miła obsługa.

Dear Jolanta, Thank you for your excellent review and for rating your stay 100/100! We are delighted to hear that you enjoyed our well-located hotel, newly renovated room, and friendly staff. We are also pleased that your reservation process went smoothly. I will personally relay your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. I truly hope to welcome you back in the not so distant future. Greetings from beautiful Vienna, Magali Kempes Moll Guest Experience Manager

Good Location! Excellent Customer Service !

Ocena na stronie TripAdvisor 5.0/5

Prerna J Opinia zatwierdzona w TripAdvisor

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 793 Liczba opinii 9.4/10 Lokalizacja
  • 966 Liczba opinii 6.7/10 Pokój
  • 798 Liczba opinii 8.8/10 Obsługa
  • 56 Liczba opinii 3.6/10 Internet
  • 493 Liczba opinii 7.8/10 Śniadanie
  • 473 Liczba opinii 5.8/10 Komfort
  • 382 Liczba opinii 7.8/10 Czystość
  • 153 Liczba opinii 3.5/10 Udogodnienia

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