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Hotel Mercure Wien Zentrum

Ocena klientów 4.4/5 Liczba opinii: 4 077

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Hotel Mercure Wien Zentrum
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O hotelu

  • DOSKONAŁA LOKALIZACJA: tylko 5 min od Stephansplatz

  • Lokalizacja w historycznym centrum miasta

  • BEZPŁATNA wycieczka z przewodnikiem w każdą sobotę (ograniczona liczba miejsc)

  • Nowoczesne pokoje typu privilege na wysokim piętrze z darmowym minibarem i ekspresem Nespresso

  • Hotel otrzymał oznakowanie ekologiczne Austrian Ecolabel

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pralnia
  • Butiki/zakupy
  • Portier Płatne usługi
  • Concierge
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Centrum wellness
  • Ścieżka do biegania
Usługi biznesowe
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 wiedeń
austria

Tel: +431534600

Faks: (+43)1534602320

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • U1, U4 :  U1, U4 SCHWEDENPLATZ

  • U3 :  U3 STEPHANSPLATZ

  • Samolotem

    VIENNA SCHWECHAT W 15km / 9,38 mil

  • Samochodem

    SUEDAUTOBAHN A2 W 10km / 6,25 mil

  • Samochodem

    WESTAUTOBAHN A1 W 12km / 7,46 mil

  • Pociągiem

    HAUPTBAHNHOF SOUTH RAILWAY W 5km / 3,11 mil

  • Pociągiem

    WESTBAHNOF WEST RAILWAYSTATION W 5km / 3 mil

Pozycja GPS:48.211361, 16.374772

Nasze pokoje

Wybierz stylowy pokój standardowy lub pokój typu privilege z dodatkowym wyposażeniem.

Pokój standardowy jednoosobowy

  • Maksymalna liczba osób: 1
  • Powierzchnia: Od 16 m² / 172 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Bezpośrednia linia telefoniczna

Nasze restauracje i bary

GO!Wien

Rodzaj serwowanej kuchni: Regionalna

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

BAR

Zapraszamy do baru otwartego codziennie, z przytulnym ogródkiem piwnym w lecie. Odpręż się i posmakuj win, trunków międzynarodowych oraz gorących i zimnych dań.

Zdjęcie nieumowne

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

Opinie gości dotyczące hotelu
Hotel Mercure Wien Zentrum

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 4 077

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 804

Worth the price

Ocena na stronie TripAdvisor 4.0/5

sixtix_44 Business - 21/12/2019 Opinia zatwierdzona w TripAdvisor

Good location re inner city, small but comfortable. Dining room crowded during morning, food OK, service good. Clean and pleasant, although renovation works were felt around, nevertheless it's worth the price.

Dear Mercure Guest. Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. We appreciate all of your kind words and recommendations, from room design to location. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. We will wish you a Merry Christmas and all the best for 2020. Kind regards, Julia Ron Assistant Front Office Manager

Average

Ocena na stronie TripAdvisor 2.0/5

amabel15 Family - 08/12/2019 Opinia zatwierdzona w TripAdvisor

Currently they’re doing refurbishment email where sent out and we have contacted hotel prior flying out regarding the noise that might be at the hotel but they’ve assured us that it is going to be minimal and it should not effect us but it turned out that they were just floor above us starting 8 in the morning drilling, banging and all sort of noises. We supposed to be having a relaxing honeymoon with our 3yr old accompanying us. He was left restless in the afternoon and we had to spend days out and my little one had to sleep uncomfortable in pushchair. Bed not that much comfortable. Mini bar very limited for the money we had paid. Breakfast reasonable. Spoke to receptionist about this issue of noise and offered to switch hotel on our 3rd day, unfortunately my little one was throwing tantrums and did not want to make him more upset to change again

Dear Mercure Guest. Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. I am sorry that your experience during your stay did not meet your expectations; please allow me to express my sincerest apologies. Our construction times are from 9: 00-18: 00 clock here it can come at any time to louder works.Excuse me, you should have been disturbed before. Too bad that you did not accept our offer with a change of hotel. We sincerely regret the fact that we were unable to give you the great experience we strive to offer to all of our guests and that you left us not being completely satisfied. Kind regards, Julia Ron Assistant Front Office Manager

hotel being renovated

Ocena na stronie TripAdvisor 2.0/5

Ian F Couples - 01/12/2019 Opinia zatwierdzona w TripAdvisor

We have stayed at this hotel before and thoroughly enjoyed the stay, however was informed that some room renovations were being carried out during our stay and noise would be kept to a minimum. We arrived to find that renovations were being carried out on floors 4,5 and 7. We had requested a room with a walk in shower and was put on the 3rd floor. We arrived on a Monday and left on the Friday The noise was typical building work noise, drilling, hammering etc and this was from 0800 to 1800 every full day we were there, tue, wed and thu. If you are not going to be in your room during this time, it's no problem, but if like us, you like to have a chill and regroup during the day, it does spoil it somewhat. I love everything about this hotel and the staff and would highly recommend it as a rule, but had I known what it was going to be like I would have changed the dates or cancelled. We will definitely go back, providing there is no building work being done

Dear Mercure Guest. Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. Nice to read that you always visit our house when you visit Vienna. Our new privilege rooms are arise so it can always come to louder work. However our loud works are from 9 a.m to 6 p.m. I regret to read that you have been disturbed before. I'll talk to the builder immediately and apologize a lot. You are welcome to contact me in advance under h0781-fo@accor.com for a future booking and will be happy to tell you if we have any construction work in the house. Thank you for understainding. Kind regards, Julia Ron Assistant Front Office Manager

First Time here

Ocena na stronie TripAdvisor 5.0/5

adiDrone Business - 20/10/2019 Opinia zatwierdzona w TripAdvisor

My first time at "Mercure Wien Zentrum" and it was a pleasant stay! A clean and quiet room, friendly service and good F&B! Located in the center of Vienna and only few steps to public transport. See you next time!

Dear Mercure Guest. Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. Being located in the heart of the city makes the hotel an ideal destination for your travels. With pleasure I will share your great words with the whole team. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards, Julia Ron Assistant Front Office Manager

excellent hotel

Ocena na stronie TripAdvisor 5.0/5

ther014 Couples - 16/10/2019 Opinia zatwierdzona w TripAdvisor

Mercure Wien Zentrum is right in the middle and best location in Vienna. It is very close and walking distance to Stephanplatz, most restaurants and shops. Very clean hotel and wonderful breakfast. Hotel staff are extremely helpful and friendly.

Dear Mercure Guest! Thank you so much for this wonderful feedback regarding you recent stay at Mercure Wien Zentrum. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. We are so glad we were able to help create some wonderful Vienna memories for you. We hope to have the pleasure to welcome you back again very soon. Kind regards, Julia Ron Assistant Front Office Manager

Comfortable hotel in great location

Ocena na stronie TripAdvisor 5.0/5

sue827 Business - 01/09/2019 Opinia zatwierdzona w TripAdvisor

Excellent location for both the city of Vienna and for the conference centre, which is only 20 minutes door to do by metro. Hotel is very comfortable and staff are unfailingly helpful and seem to be genuinely invested in ensuring their guests have a good stay. We have stayed here before and if we return to Vienna, will definitely base ourselves here again

Dear Mercure Guest! Thank you for your kind feedback to your recent stay with us at Mercure Wien Zentrum. What a pleasure to read you had such a lovely time at the hotel and felt well taken care of. We appreciate your kind words to our staff members. Our Staff members are genuine, and truly want our guests to know that we appreciate you and want to make your time with us special, every stay. We really love it when guests are mentioning that they will definitely stay with us again in the future because they had such a great time! This is by far the best compliment we can get. We are looking forward to welcome you back to us. Kind regards Kerstin Allabauer Front Office Manager

Family week in Vienna

Ocena na stronie TripAdvisor 5.0/5

Wessex Family - 25/08/2019 Opinia zatwierdzona w TripAdvisor

This hotel was welcoming from the moment we arrived. It is in a great location close to tram and U-Bahn stops to explore near and far. Although the impressive Stephensdom is under a 10 minute walk from the hotel. The rooms were clean and spacious (for such a central location), and we all found the beds very comfortable and slept really well. The Hotel kept replenishing the courtesy water each day which given the heat was really nice. Overall a great central location Hotel to enjoy the delights that Vienna has to offer. Would definitely stay again when visiting Vienna in the future.

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. We greatly appreciate all your kind words. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. We really love it when guests are mentioning that they will definitely stay with us again in the future because they had such a great time! This is by far the best compliment we can get. Kind regards Kerstin Allabauer Front Office Manager

Long Weekend in Vienna

Ocena na stronie TripAdvisor 4.0/5

Savvy-TravelerUSA Couples - 15/08/2019 Opinia zatwierdzona w TripAdvisor

The staff were awesome. The location was perfect for sightseeing. There are a lot of restaurants and bars very close. Unfortunately, it was a hot August weekend in Vienna. As a result, the room did not cool down much. The rooms as you might expect for the old town were very small.

Dear Mercure Guest! Thank you so much for your feedback regarding your recent stay with us at Mercure Wien Zentrum. We are glad to know you had an overall pleasant stay and you especially enjoyed the great city center location within walking distance to many popular restaurants. We do apologize that you were not satisfied with the AC in your room. Please rest assured I will forward your remarks. Hopefully we are able to welcoming you back to us. Kind regards Kerstin Allabauer Front Office Manager

Great location with friendly staffs

Ocena na stronie TripAdvisor 4.0/5

kulkett Business - 25/07/2019 Opinia zatwierdzona w TripAdvisor

The hotel located in the heart of Vienna, very great location with walking distance to all shopping and dining, very convenience. The hotel staffs are very helpful and friendly. The room is fine, but not so big.

Dear Mercure Guest! Thank you for your kind words to your recent stay at the Mercure Wien Zentrum. We are happy to read you enjoyed our perfect city center location within walking distance of popular Vienna attractions. We also appreciate you comments to our friendly hotel staff. You certainly have enjoyed most of our facilities, we do hope you will be able to return to us in the near future. Kind regards Kerstin Allabauer Front Office Manager

Good location. Property a bit old.

Ocena na stronie TripAdvisor 4.0/5

Peachy M Business - 04/07/2019 Opinia zatwierdzona w TripAdvisor

I was just there on an overnight stay. All services are available. Good location but the property is already a bit old. Check-in was fast. City map available. Front desk knowledgable. The room and room facilities are old.

Dear Mercure Guest! Thank you for having taken your time to review your stay with us. We are happy about your kind words to our great location and the helpful hotel staff. We hope to have the pleasure to welcoming you back to us very soon. Kind regards from Vienna Kerstin Allabauer Front Office Manager

Excellent location, great staff!

Ocena na stronie TripAdvisor 5.0/5

Andrew M Friends getaway - 29/05/2019 Opinia zatwierdzona w TripAdvisor

Wonderful location in the centre of Vienna, close to the main sites, attractions and public transport. Rooms are light are comfortable, the staff are very friendly, professional, and always at your disposal

Dear Mercure Guest! Thank you so much for this wonderful feedback regarding you recent stay at Mercure Wien Zentrum. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. We are so glad we were able to help create some wonderful Vienna memories for you. We hope to have the pleasure to welcome you back again very soon. Kind regards Kerstin Allabauer Front Office Manager

Niesamowyty:-)

Ocena klientów 4.5/5

Agnieszka Pary - 09/05/2019 Opinie potwierdzone ALL

Hotel świetnie położóny w bliskości wszystkich głównych atrakcji. Wszędzie można poruszać się pieszo. Śniadania fantazyjnie podane, bardzo dobre. Każdy może dla siebie coś wybrać. Tematyczny przyjemny pokój. Posiada czajnik, herbatki, kawę i lodówkę. Zdecydowanym minusem jest wysłóżony materac. Przydałaby się jego wymiana. Gdybym miała polecać, POLECAM.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Znakomity hotel w znakomitym miejscu.

Ocena klientów 5.0/5

Marek Pobyt służbowy - 07/05/2019 Opinie potwierdzone ALL

Jak zwykle, bardzo dobra jakość AccorHotels. Hotel w znakomitym miejscu, blisko centrum, ale w bocznej, spokojnej uliczce. Bardzo lubię hotele Novotel i Mercure. W zasadzie tylko w nich się zatrzymuje.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Bardzo dobre

Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - 03/04/2019 Opinie potwierdzone ALL

Miła obsługa, dobry standard, blisko centrum

Dear Piotr F., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

great location, cleanliness, friendly staff

Ocena na stronie TripAdvisor 5.0/5

R_Wido Solo travel - 16/03/2019 Opinia zatwierdzona w TripAdvisor

Stay for one night here, great location close to bus stop and train station and easy to find the hotel if you arrive by public transport, walking distances to tourists spot, friendly staff, clean and spacious room.

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed also our great city center location nearby to all public transports and tourist spots. We appreciate your feedback and look forward to your future visits! Kind regards Kerstin Allabauer Front Office Manager

Allmost perfect

Ocena na stronie TripAdvisor 5.0/5

Mordechai L Couples - 07/02/2019 Opinia zatwierdzona w TripAdvisor

Great location close to the main cites of the old city, friendly staff ready to assist you with any request, good breakfast and cosy rooms. On Saturday the hotel offerd us a free city tour as part of it's service. In sum allmost perfect

Dear Mercure Guest! Thank you for your kind feedback to you recent stay with us. What a pleasure to read you enjoyed your time to the fullest, especially our perfect city center location and the helpful hotel staff. We also appreciate your kind words to our free walking tour on Saturday morning. We are looking forward to welcoming you again at Mercure Wien Zentrum. Kind regards Kerstin Allabauer Front Office Assistant Manager

Very enjoyable stay.

Ocena na stronie TripAdvisor 4.0/5

Journey64599914299 Couples - 31/12/2018 Opinia zatwierdzona w TripAdvisor

We spent Christmas 🎄 here & had a fantastic time at this hotel. Would certainly recommend. The staff were very friendly & accomodating. The small Christmas gift 🎁 was a nice surprise & much appreciated.

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna during the Christmas time. We appreciate all the nice words to our friendly hotel staff and also your recommendation. It is always a pleasure to read our guests had an amazing time with us. We wish you a Happy New Year 2019 and hope to have the pleasure to welcoming you again. Kind regards Kerstin Allabauer Front Office Assistant Manager

Polecam

Ocena klientów 4.5/5

Bartek Pobyt służbowy - 16/12/2018 Opinie potwierdzone ALL

Dobra lokalizacja, miła i profesjonalna obsługa. Minusem są zbyt miękkie materace łóżkowe.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also would like to thank you for your constructive criticism regarding our beds. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager Mercure Wien Zentrum

could do better

Ocena na stronie TripAdvisor 3.0/5

purdey12 Friends getaway - 13/12/2018 Opinia zatwierdzona w TripAdvisor

good location but very average hotel, generally helpful staff but not always informed with how the hotel works (timings for room service etc) room was clean but a stain on the bed spread and a hole in the bed sheet, no attention to detail.

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. We deeply regret to read you were not 100% satisfied with your stay. Rest assured we will forward your comments to prevent future occurrence. Please allow me to express my sincerest apologies. We wish you a Merry Christmas and a Happy New Year. Kind regards Kerstin Allabauer Front Office Assistant Manager

ok

Ocena klientów 4.0/5

Robert Pary - 10/12/2018 Opinie potwierdzone ALL

ok ale stary

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will wish you a Merry Christmas and all the best for 2019! Julia Ron Shiftleader Mercure Wien Zentrum

Najnowsze opinie: 20

Partner: TripAdvisor

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