SO/ Vienna

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 3 194

Gwarancja
najniższej ceny
SO/ Vienna - Image 1
SO/ Vienna - Image 2
SO/ Vienna - Image 3
SO/ Vienna - Image 4
Praterstrasse 1, 1020 WIEDEŃ, Austria

Opis

O hotelu

  • Wszystkie pokoje i apartamenty hotelowe oferują robiący wrażenie widok na dachy Wiednia.

  • Idealna lokalizacja w samym centrum miasta

  • Luksusowe spa z sauną, łaźnią parową, jacuzzi, strefą relaksu i studiem fitness

  • Restauracja i bar LOFT oferuje panoramiczne widoki miasta

  • 8 sal konferencyjnych na każdą okazję oferuje naturalne oświetlenie

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

SO/ Vienna

Praterstrasse 1
1020 WIEDEŃ
Austria

Pozycja GPS:48.212654, 16.379287

Telefon
Faks +43 1 906162000

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

DAS LOFT

Delektuj się wykwintnymi daniami w doskonałej wiedeńskiej restauracji z widokiem na dachy miasta. Oferujemy nowatorskie potrawy przygotowane z najlepszych lokalnych produktów.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 3 194

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 892

Certyfikat Doskonałości 2024

SO Good!

Ocena na stronie TripAdvisor 4.0/5

RonaldoDaSilva Friends getaway - Opinia zatwierdzona w TripAdvisor

Amazing stay at this property. Well located, walking distance to everywhere. Incredible views of Vienna… for breakfast. Great spa! Staff was friendly and super helpful. But, the rooms really impressed me, borderline spectacular - large, plenty of closets, spacious beds, incredible bathrooms, coffee machine in the room - just a really perfect layout and use of space. I recommend it and would definitely stay there again!

So Vienna So Disappointing

Ocena na stronie TripAdvisor 1.0/5

Curiosity425271 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

We booked this hotel thinking it would deliver the same quality and service as So Paris, unfortunately this was not the case. The room had several broken fittings and damaged furniture. The breakfast area was grubby, the service half hearted ( on our first morning we waited for 30 minutes to be served coffee) The ‘buffet’ areas were messy and the floor dirty and sticky in some parts. On our last day the room was not serviced when we returned mid afternoon, the surly girl on reception seemed to think this was in some way of our making The only redeeming experience came from the maintenance man who with impeccable manners reset the safe in our room. We would never book this hotel again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the shortcomings you encountered. The condition of your room and the issues with cleanliness in the breakfast area are unacceptable and fall far below the standards we strive to uphold. Your comments have been shared with our housekeeping and food & beverage teams to ensure these matters are addressed and rectified promptly. Waiting 30 minutes for coffee and returning to an unserviced room are experiences that no guest should have to face. Additionally, we regret that the interaction with our reception team left a negative impression. Please know that we will be reinforcing training with our staff to improve service efficiency and professionalism. It’s encouraging to hear that our maintenance team was able to assist you effectively. We will pass along your kind words to the individual who reset your safe. Your experience is not reflective of the guest experience we aim to provide, and we deeply regret that we were unable to deliver the level of quality you expected. We appreciate your feedback, as it highlights areas where we must improve, and we hope you might reconsider and give us an opportunity to restore your confidence in the future. Kind regards, Christian E. Klaus, General Manager

Book elsewhere or be disappointed

Ocena na stronie TripAdvisor 1.0/5

divatravels1 Rodziny - Opinia zatwierdzona w TripAdvisor

Hotel under-delivers at every point. Concierge and receptionist ignored us upon arrival - we had to ask for assistance as they were busy chatting to each other. Rooms are like hospital rooms - no warmth, no style, no character. Bed is horrendous. Feels like it’s 20 years old and moves around the room with the slightest touch. Never heard a bed so noisy with not much movement! Lobby Lounge closes at 5.30 - unbelievable for a supposed 5 star hotel They tell you to go to the rooftop bar - where it is booked out - so impossible to get a drink in this hotel! Overall very disappointing - and I have 2 days left here!!

Dear Divatravels1, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience has been disappointing and not reflective of the high standards we aim to provide. Your comments about the lack of attention from our staff upon arrival are concerning, and I apologize for this lapse in service. First impressions are vital, and we regret that we fell short in making you feel welcomed and valued. We are also sorry to hear that the design and comfort of the room did not meet your expectations. We understand how important a good night’s sleep is, and we will have our team inspect the bed in your room to address the noise and stability issues. If you want to further clarify, the problems you had during your stay you can contact Ms Christina Hager, christina.hager@so-hotels.com anytime. It is our aim to offer you a personalized and helpful service. Nevertheless, we hope to be able to welcome you again soon so that we can convince you of our house and service. All the best Christian E. Klaus, General Manager

Das loft lets this hotel down

Ocena na stronie TripAdvisor 3.0/5

Kat B Opinia zatwierdzona w TripAdvisor

Review Our stay had its positive aspects: the housekeeping service was excellent, the beds were comfortable, and the check-in process was smooth and efficient. However, our experience at Das Loft was deeply disappointing. We chose this hotel specifically to enjoy the rooftop bar, but were turned away in the evening despite being invited earlier that morning to return. We came back early to make the most of our final evening, only to be denied entry without any prior notice about another event taking priority. Adding to the frustration, we weren’t even allowed to take photos. This lack of communication and prioritization of paying guests left a sour impression. Although we were invited to return for breakfast, the food that morning was uninviting, and the staff were equally unwelcoming. My advice to management: ensure hotel guests feel valued, especially when they come to experience key features like the rooftop. Better communication and improved hospitality would go a long way in avoiding similar disappointments for future guests.

Dear Katherine, Thank you for sharing your feedback about your recent stay with us. While we’re pleased to hear you appreciated the housekeeping, comfortable beds, and efficient check-in, we deeply regret that your experience at Das Loft did not meet your expectations. We understand how important it was for you to enjoy the rooftop bar during your stay, and we sincerely apologize for the miscommunication that led to your disappointment. Guest satisfaction is our top priority, and it’s clear that we fell short in ensuring that you felt valued and informed about changes to availability. We will address this internally to improve communication with our guests regarding event schedules and access to key areas of the hotel. It is also disappointing to hear that your breakfast experience did not meet the standard we strive for. Rest assured, your comments about the food and service have been shared with the relevant teams for immediate review. We truly value your feedback and will use it to enhance the experience for future guests. We hope you’ll give us another opportunity to provide you with the exceptional hospitality we’re known for. Kind regards, Christian E. Klaus, General Manager

Great Location - Not Great Hotel

Ocena na stronie TripAdvisor 3.0/5

PhilDoh Opinia zatwierdzona w TripAdvisor

Good location - our room was massive! if a little grey. Standard big chain trying to be trendy type hotel. Cathedral view room on 13th floor was very spacious and comfortable with built in furniture and fairly well appointed - if you are staying more than a few days you may struggle with storage space. The 'bathroom' has a folding divider from the the bedroom - in our room it didn't work very well and complaints to the front desk didn't get it resolved. TV and sound system were infuriating to try to use and we could not get the hotel menus from the TV to order room service as the signal kept cutting out. We did call room service and the did deliver a great bottle of wine (although it was a tad expensive) I liked the space of the room, but the technology in the room was a let down (we were woken up by the lights flashing in the middle of the night - complaint was not actioned on) Coffee bar in the lobby had inconsistent service - the male server made the coffee better than the female - the guy did art on the top and provided a chocolate, she just pushed a button on the machine and didn't give any treats. Roof top restaurant - terrible service. You felt really unwelcome as staff would walk past you and around you, and ignore you when you arrive and it takes a while to get service. We went for a drink one night but the music was so loud it was impossible to sit and enjoy the night time view of Vienna - Lost in Translation it was not. Great for a business hotel but no real soul.

Dear PhilDoh, Thank you for taking the time to share your detailed feedback about your recent stay at SO/ Vienna. We appreciate your comments regarding our great location and the spaciousness of your Cathedral view room. We’re glad to hear that you found the room comfortable, but we sincerely apologize for the issues you experienced with the bathroom divider and the technology in your room. It’s disappointing to hear that your complaints were not resolved, and we will address this with our team to ensure we provide better support in the future. Your feedback about the coffee bar and rooftop restaurant is also valuable to us. We strive for consistency in service, and we’re sorry to hear that your experience did not meet our usual standards. The ambiance and experience of Das LOFT should enhance your time with us, and we will review the concerns you raised regarding the staff interactions and noise levels. We appreciate your insights, as they help us identify areas for improvement. Thank you for sharing your thoughts, and we hope you might consider staying with us again to experience the enhancements we aim to make. Warm regards, Christian E. Klaus, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 367 Liczba opinii 9.7/10 Lokalizacja
  • 2 290 Liczba opinii 8.4/10 Pokój
  • 1 912 Liczba opinii 8.3/10 Obsługa
  • 14 Liczba opinii 7.3/10 Internet
  • 888 Liczba opinii 8.1/10 Śniadanie
  • 802 Liczba opinii 7.8/10 Komfort
  • 750 Liczba opinii 8.9/10 Klimat
  • 553 Liczba opinii 8/10 Udogodnienia

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Wiedeń - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.