Mercure Newcastle Airport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 605 comentários

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Mercure Newcastle Airport - Image 1
Mercure Newcastle Airport - Image 2
Mercure Newcastle Airport - Image 3
Mercure Newcastle Airport - Image 4
2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

Descrição

Extras do hotel

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Nossas acomodações

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Localização do hotel

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.810072, 151.843465

Telefone
Fax +61 2 4033 8900

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  605 comentários

Classificação no TripAdvisor  4.5/5  338 comentários

Would give 10 stars if I could

Classificação TripAdvisor 5.0/5

AJ J Avaliação certificada TripAdvisor

One of the best hotel experiences to date. I travel weekly for work throughout Australia and the service, cleanliness and staff friendliness of this hotel tops them all - including Crown Casino and other 5-star venues. Room was spotless with a very comfortable bed and the food was incredible! You would think you were feasting on pricey Melbourne cuisine, as opposed to that of a very reasonably priced airport hotel restaurant! All should aspire to this standard.

Dear ajj-76 Thank you very much for your 5 Star Review! We're so pleased you enjoyed your stay with us. We always strive to deliver excellent guest service so it's great to hear your feedback. I'm sure our Executive Chef will be pleased to know his food gives Melbourne a run for it's money! Thanks again for your review and we look forward to seeing you again. Kind regards

An unsatisfactory choice

Classificação TripAdvisor 1.0/5

GregB842 Avaliação certificada TripAdvisor

As we had an early flight, we thought we would stay close to the airport. We booked before we arrived, but the check-in process was cold & dismissive. I requested a high floor with a view of the airport. We were allocated a room on the roundabout entry to the airport precinct on the 1st floor. We entered the room which had a heavy smell of cigarette smoke from the previous occupiers. The doona on the bed was thin with all the padding pushed down to the feet. The hotel was isolated & there was no ability to shop for some basics, Our experience was less than satisfactory. We requested a shuttle drop-off but were told the shuttle bus outside was not operating.

Dear GregB842 Thank you for your review. We always strive to deliver excellent guest service so I'm sincerely apologetic we didn't meet your expectations on this occasion. In response to your concerns, whilst we always try to accommodate guest requests, we, like other hotels, cannot guarantee them. We do not actually have rooms with a view of the airport and do not advertise as such. I'm sorry that you smelt cigarette smoke however the entire hotel is smoke-free. I find it odd that you didn't report any smell and yet gave us 4 stars for cleanliness. The same with your doona. If your room was that unsatisfactory you could only give us 1 star for your stay, you should have let Reception know so that we could room move you. In regard to the shuttle, we do not advertise this service however there are a couple of options for guests to get to the airport. We obviously can't change our location as we are an airport hotel and, in my experience, all airport hotels are isolated to some extent. In comparison, I'd say you'd be hard pressed to find any shops near Sydney Airport. Everything we have available and that we can offer is on our website. May I suggest if you were looking for all of the things you say we didn't deliver, you perhaps should conduct more research before you book. Thank you for your comments. Kind regards

Pleasant overnight stay

Classificação TripAdvisor 4.0/5

dali25 Romântica - Avaliação certificada TripAdvisor

Very handy as close to the airport. Greeted at Reception. Room nice and clean, large windows, nice bathroom with environmental products. There is a restaurant and bar area where we had dinner, rally good food and they also do room service meals. Restaurant staff and chef were great with my allergies. Check in and check out was easy. Reception obtained a taxi for us very quickly.

Dear dali25 Thank you very much for your review of our hotel. We're glad you enjoyed your stay with us and you found the food so delicious! We too think our menu is scrumptious. Hopefully we will see you again soon. Kind regards,

Convenient and Quiet

Classificação TripAdvisor 3.0/5

car0leb66 Avaliação certificada TripAdvisor

This Mercure Hotel is not too far from the highway travelling south and in the Accor group so has the Accor benefits. It was convenient and quiet even though it is right next to the airport. It has double glazing so you don't hear a any planes. The rooms were clean and well appointed. The staff were helpful and friendly. It had a gated carpark. It was a little more expensive than we are used to but it was what it was at the last minute.

Dear car0leb66 Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We would like to have known what would have given us a better rating than 3 stars. If it was the price of the room, that is something that you had control over booking and we could not have assisted with. Kind regards

Great customer service

Classificação TripAdvisor 5.0/5

Mickey K Avaliação certificada TripAdvisor

Marcus was simply impeccable with his customer service and accommodated every one of my needs. I travel a lot for work, and without hesitation , I would say Marcus has easily been one of the nicest humans I have met on the front desk.

Dear 367mickeyk Thank you very much for your 5 Star Review of our property. We're so pleased to hear you enjoyed the level of customer service we try to deliver to all of our guests. It would be our pleasure to accommodate you again soon. Kind regards

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 166 comentários 8.2/10 Localização
  • 289 comentários 8.6/10 Quarto
  • 382 comentários 8.8/10 Serviço
  • 208 comentários 8.2/10 Comida
  • 141 comentários 9.1/10 Limpeza
  • 46 comentários 3.6/10 Custo-Benefício
  • 39 comentários 7.9/10 Café da manhã
  • 33 comentários 10/10 Atmosfera

Com a tecnologia Trustyou

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Todos os nossos hotéis em Williamtown

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.