Mercure Charlestown 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 896 comentários

Mercure Charlestown - Image 1
Mercure Charlestown - Image 2
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Descrição

Extras do hotel

  • Swimming pool

  • Parking available

  • Early check-in/late check-out available

  • On-site dining option, Madison Kitchen + Bar

Nossas acomodações

Localização do hotel

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  896 comentários

Classificação no TripAdvisor  3.8/5  564 comentários

Restaurant was great

Classificação TripAdvisor 5.0/5

798karync Avaliação certificada TripAdvisor

Hotel south of Newcastle but driving distance to beaches and walking distance to major shopping centre. Staff very helpful lent us umbrella as raining. Restaurant was great so impressed we had dinner there twice in 3 nights would definitely recommend

Our Newcastle “Go to place”.

Classificação TripAdvisor 4.0/5

colfawns Romântica - Avaliação certificada TripAdvisor

We like Newcastle for short relaxing getaways & have always stayed at The Mercure, the rooms are 3+ & the beds & pillows are so comfortable & staff are fabulous, should we ever have a problem or issue, it is always rectified immediately, the food in the Madison restaurant is excellent and we were so looking forward to one of their amazing pizzas on our last visit but alas, due to their popularity, they had run out (devastated), however substitutions were lovely. Thank you April.

Good Friday stay

Classificação TripAdvisor 4.0/5

PeterG873 Romântica - Avaliação certificada TripAdvisor

We booked at very short notice and arrived on Good Friday. The receptionist was run off her feet tending the bar, looking after the front desk and more. The restaurant was closed but they took room service orders. The chef deserves a medal! The meal was quite good and he had to cook it and deliver it to our room himself. Otherwise, the Privilege room was large and well equipped. Nice outlook. Outdoor parking. Accor status welcome drink policy is perfect. Breakfast was excellent and the chef came out regularly to top things up and offer to cook eggs to order. Great for a small dining room. The dining room is fresh and airy with a nice view over the pool. Avoid room 229 - it has the vent from the kitchen going through it which creates noise and kitchen smells.

A good overnight stay

Classificação TripAdvisor 5.0/5

traveller2australia Avaliação certificada TripAdvisor

Very easy to book and check in, reception was excellent. The room was VERY clean, particularly the bathroom, bed was comfortable, fridge was quiet and not much road noise was heard once it got dark. About the only 'fault' was the surcharge at the end. Australia used to be known for having prices including GST and that was the final price, but not these days. Overall, an excellent stay.

Generally pleasant stay with some issue

Classificação TripAdvisor 4.0/5

Iqtidar A Avaliação certificada TripAdvisor

*EDIT: Appreciated the response from the owner looking deeper into the issue. Wishing them the best. Updated review.* Had Better Hopes for this Hotel A nice hotel with some nice people, however had a terrible experience with one of the staff members on the last day regarding Breakfasts, they were definitely not nice nor understanding. Similar to the other review talking about rude behaviour from the supervisor during Breakfast for a platinum member, we faced the same from the hotel reception rudeness as a gold member. They told us at Check-In that Breakfast was till 10am, and failed to tell us that on our second day it would finish earlier at 9.30am (Monday Public Holiday, Tuesday Normal Day), thereafter they blamed us for the miscommunication.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 235 comentários 9.1/10 Localização
  • 659 comentários 6.3/10 Quarto
  • 587 comentários 9/10 Serviço
  • 11 comentários 5.6/10 Wifi
  • 316 comentários 5.5/10 Limpeza
  • 161 comentários 9/10 Café da manhã
  • 153 comentários 3.4/10 Comodidades
  • 6 comentários 4.1/10 Centro de Bem-Estar/Spa

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