Ibis إيبيس مونشن سيتي أرنولفبارك 2 نجمة

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,407 أراء

نضمن لكأفضل سعر
Ibis إيبيس مونشن سيتي أرنولفبارك - Image 1
Ibis إيبيس مونشن سيتي أرنولفبارك - Image 2
Ibis إيبيس مونشن سيتي أرنولفبارك - Image 3
Ibis إيبيس مونشن سيتي أرنولفبارك - Image 4
Arnulfstrasse 55, 80636 ميونخ, ألمانيا

الوصف

خدمات الفندق الإضافية

  • على بعد 1,8 كم من محطة القطار الرئيسية و200 متر من الترام فقط

  • تتوفّر 204 غرفة مزوّدة بمكيّف هواء بما فيها 96غرفة بسريرَين مفردَين متماثلَين

  • يتوفّر بوفيه إفطار يشمل معجنات معدّة على الطريقة المنزلية

  • تفضّل بتمضية ليلك في فندق إيبيس ibis ونهارك فيفندق نوفوتيل Novotel المجاور

  • يتوفر الوافل الطازج للإفطار وسندويشات البانيني كوجبة خفيفة في البار الذي يفتح على مدار الساعة

الإقامات المتوفرة لدينا

موقع الفندق

Ibis إيبيس مونشن سيتي أرنولفبارك

Arnulfstrasse 55
80636 ميونخ
ألمانيا

نظام تحديد المواقع العالمي (GPS):48.145354, 11.53984

الهاتف
فاكس +49 89 232493150

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

RESTAURANT

هل ترغب بتناول الغداء أو الاستمتاع بوجبة عشاء شهية؟ لا تفوّت العرض الذي يقدمه مطعم Novotel المجاور الذي يبعد مسافة قصيرة سيرًا على الأقدام عن الفندق.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,407 أراء

تقييم TripAdvisor  4.5/5  1,005 أراء

Service with(out) a smile!

ملاحظة Tripadvisor 2.0/5

stephLDN16 تقييم TripAdvisor المعتمد

What a pantomime! This hotel really does not do service with a smile. The “fun” commenced immediately upon checkin. Apparently, booking and paying for a twin (i.e. 2 beds room) weeks in advance does not actually cover 2 persons staying in that room. Accor policy is to charge “per person”. As such, despite paying almost EUR 600 in advance we are presented with a further bill for EUR 70 (discounted as a “favour” apparently). Okie dokey, so we pay the surcharge. The room was well appointed and the bathroom was functional; however, the air conditioning was useless. Deliberately restricted by the property during a heatwave to, in my opinion, save the property money. Daily clearing became a chore, but not for the staff, just for ourselves as paying customers. Arriving back at the hotel after a long day exploring Munich we find our room has not been serviced by 17:30. Reception informs us that they need ‘a further hour’ (in other words until 18:30). It is made clear that this is not acceptable and the duty manger then rudely shouts that he will clean the room himself. Oh the burdens! Day 3 leads to an unsolicited email from someone claiming to be a manager basically absolving the hotel of any culpability for surcharges and very late cleaning (apparently this hotel allows itself until 18:00 to clean guest rooms, oh how generous and (in)convenient). On night 4 we find that we have been left no towels. The morning of checkout leads to a phantom charge of EUR 18 for a breakfast neither of us had! No explanation, no sincere apology, just a delay to our departure. The service issues are unfortunate as this property has much potential. It is well located adjacent to a tram stop and 5 minutes walk from an S-Bahn station. The HBF is but a 5 minute tram ride away. Rooms are functional but adequate (save for the atrocious “air conditioning”). In summary, I recommended that the senior management sort out the soft product, invest in some customer service refresher training, and understand that customers do not want their rooms cleaned well into the evening. Get it right and treat the customer with some respect.

Dear stephLDN16, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in/check-out procedures. Sorry to also learn that our house-keeping and our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. Best regards, Jochen Fuchs, General Manager

Good hotel

ملاحظة Tripadvisor 4.0/5

DIF1891 تقييم TripAdvisor المعتمد

Second time staying at this hotel. Perfect location near the central station. Larger bathroom than an average Ibis room. We heard nothing from our neighbors. Nice pillows in the bed. We didn't have breakfast at the hotel so can't say anything about that. I recommend.

Dear DIF1891, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs, General Manager

Great place to stay in Munich with great convenience

ملاحظة Tripadvisor 5.0/5

PeterandLindaD Couples - تقييم TripAdvisor المعتمد

This is our favorite hotel in Munich and we have been returning here time after time. It is comfortable, with great breakfast buffet, and most of all, very convenient to anywhere in Munich. We always buy the day pass on public transportation and the tram (this time a bus) stop is right down the corner, which takes us to the center in minutes. It has an easy access underground garage, great advantage in busy city. We will return here again on our next trip to Munich!

Dear PeterandLindaD, Thank you so much for staying with us again. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. On behalf of my team, I would like to thank you for the top rating, and the positive remarks on our breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs, General Manager

Very Basic

ملاحظة Tripadvisor 3.0/5

hockeypuck9399 العائلات - تقييم TripAdvisor المعتمد

I find it hard to believe this hotel is rated 4.5 out of of 5. The hotel is good for a quick stay but that’s it. The twin beds are essentially prison cots with a thin mattress and the pillow is the worst I’ve ever used it has no stuffing. The AC in the room doesn’t work so the window has to be opened as it’s extremely warm. The tram is currently not running out front either making it a walk to get to the public transportation. The staff is friendly, the rooms are clean, and the shower has good water pressure and lots of hot water. For a quick one night stay fairly close to the central station it’s ok other than that I’d look elsewhere.

Dear hockeypuck9399, Thank you for your visit. First of all: I assume that the guests with very good ratings have taken our hotel category into account. We absolutely fulfil their requirements. But please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words on the staff and are more than happy to pass them along to the employees. Best regards, Jochen Fuchs, General Manager

Very Poor Facilities! Book Elsewhere.

ملاحظة Tripadvisor 2.0/5

kevin d تقييم TripAdvisor المعتمد

Good welcoming by reception staff but that’s it . The air conditioner had been shut off for winter making the room very stuffy. The bed was ok but the pillows are the worst I have ever put my head on. They gave one pillow per person so we asked for extra which didn’t change the lacking of stuffing inside the pillows which made for a very poor sleep experience. No English speaking entertainment tv channels which is very poor service. The taps in the bathroom are shocking , I could pee with a stronger flow. In summary Look 👀 Elsewhere. Regards Kevin

Dear kevindL994PU, Thank you for your visit, the positive remarks on the staff & for your critique and suggestions on improvement. We sincerely regret that your experience with the room and the facilities did not meet your expectations. Best regards, Jochen Fuchs, General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 968 أراء 9.1/10 الموقع
  • 1,403 أراء 7.2/10 الغرفة
  • 1,148 أراء 8.9/10 الخدمة
  • 32 أراء 8.4/10 إنترنت
  • 717 أراء 8.6/10 الإفطار
  • 712 أراء 8.9/10 مستوى النظافة
  • 261 أراء 9.3/10 شعور
  • 143 أراء 5.8/10 المطاعم

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منشآتنا الأخرى القريبة

جميع فنادقنا في ميونخ

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.