Name: ibis Adelaide - AccorHotels - ALL
Address: 122 Grenfell Street, ADELAIDE, 5000, AU
Telephone: +61881595588
Rating: 4.5

ibis Adelaide

Vibrant economy hotel, open to everyone

Located in the heart of the CBD the hotel's 311 rooms comprise of the latest Samsung television technology and views over the Adelaide Hills. The restaurant and bar spill out onto balconies that overhang Grenfell Street and share the floor with restaurant and conference facilities. The indoor gym comprises of Technogym equipment and WiFi is located throughout the hotel. ibis Adelaide is adjacent to Rundle Mall and the Adelaide Oval, Casino, and Convention Centre are within walking distance.

Combining city centre convenience with a modern, relaxed atmosphere, ibis Adelaide provides the perfect base from which to explore the beautiful city of Adelaide. Guests looking for hotels in Adelaide can enjoy spacious guest rooms, warm, friendly service and a variety of superb features, including meeting and event space, a bar and restaurant, and a fitness centre. This Adelaide hotel is also within easy reach of one of the region's most famous attractions - The Barossa Valley is just an hour away!

With its central location, ibis Adelaide is located next to Rundle Mall, the city's premier shopping district. The Adelaide Oval, Adelaide Convention Centre, and the casino, as well as the city's best restaurants and attractions are all within easy reach.

I look forward to welcoming you to the award winning ibis Adelaide! llewellyn.wyeth@accor.com or +61 (0) 499 011 951

Llewellyn WYETH, Hotel Management

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Standard Room 2 Single Beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Superior Room 1 Queen Bed City View

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Room 2 Single Beds City View

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

DELUXE CORNER ROOM, 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Accessible Standard Room with 1 Queen bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Standard Room with 1 Queen bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

+61 8 8159 5588

+61 8 8232 8069

ADELAIDE CASINO

Casino

Access: 900 m / 0.56 mi 11 min walk / 3 min drive

Shuttle

Additional charge

BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 19 min walk / 5 min drive

Shuttle

Additional charge

ADELAIDE ZOO

Zoo

Access: 2.3 km / 1.43 mi 18 min walk / 5 min drive

Shuttle

Additional charge

NORTH ADELAIDE

Golf course

Access: 3.2 km / 1.99 mi 35 min walk / 7 min drive

Shuttle

Additional charge

HOYTS NORWOOD

Cinema district

Access: 4.4 km / 2.73 mi 40 min walk / 10 min drive

Shuttle

Additional charge

RUNDLE MALL

Shopping centre/mall

Access: 350 m / 0.22 mi 7 min walk

Shuttle

Additional charge

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Near the property

Car park

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

LEVEL ONE BAR

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Fitness center

The fitness centre is located on the second floor of the hotel. With state-of-the-art equipment, getting fit has never been so enjoyable.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 89 m² / 957.987 sq ft
Maximum seats capacity: 110
Maximum capacity for banquets: 60

Find out more

Weddings

Non contractual photo

With its stylish bar and restaurant, flexible event space and wide range of accommodation options, ibis Adelaide is the perfect choice for weddings in Adelaide. Take advantage of our vibrant city centre location and friendly service for your big day!

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 3,665 reviews

TripAdvisor Rating 4.3/5 1,982 reviews

Decent hotel tarnished by bizarre staff behavior and poor customer service

Patrick Y 2/10/2026 TripAdvisor review

I am writing to raise concerns regarding an interaction with staff during my stay at the ibis Adelaide from 5 to 7 February. On one occasion during my stay, I asked the front desk whether my colleague and I could work briefly in the dining area on the first floor while conducting a professional wine tasting. I was advised that this would be acceptable. I subsequently requested four wine glasses from the bar, which were provided without issue. While seated at a table, my colleague began presenting the wines when a server, Carina Shen, approached us and stated that we were not permitted to consume wine that was not sold by the hotel. I explained that we were conducting a professional tasting rather than consuming alcohol recreationally, and that front desk staff had indicated this would be permitted. Rather than clarifying the matter directly, she contacted another staff member by phone. Shortly thereafter, she returned with a colleague, Lyan Takaidza, who reiterated that consuming alcohol on the premises was not allowed under RSA regulations and that any wine would need to be served by hotel staff. I expressed my confusion, noting that many dining establishments allow guests to bring their own wine under certain circumstances, and that I had been given prior approval by front desk staff. I was then asked to describe the appearance of the staff member who had granted permission. I found this request uncomfortable and impractical, given the size of the hotel staff and the subjectivity of such descriptions. I was informed that the general manager had already decided the activity would not be permitted. As we prepared to leave the premises, I took two of the wine glasses with me so that we could continue our work elsewhere. At that point, Carina followed us and stated that we could not take those glasses and instead needed to exchange them for a different set. I returned to the bar, where the glasses were exchanged for another nearly identical set. Once this was done, we were allowed to leave. Concerns Regarding This Interaction From a customer service perspective, the handling of this situation was unnecessarily disruptive and embarrassing, resulting in us having to conduct our work outdoors. As wine professionals, we were tasting rather than consuming alcohol, a distinction that did not appear to be acknowledged or considered by the staff involved. The approach taken felt overly rigid and inconsistent with the initial permission granted by front desk staff. Rather than seeking a calm and discreet resolution, the matter escalated through multiple staff interventions in a manner that felt punitive rather than service-oriented. Additionally, the request that I identify the front desk staff member by physical description, as well as the insistence on exchanging one set of wine glasses for another nearly identical set, felt excessive and lacking in practical purpose. Even if the activity was ultimately deemed to fall outside hotel policy, I believe the situation could have been handled with significantly more discretion, professionalism, and courtesy. The manner in which the issue was addressed left me feeling embarrassed, singled out, and treated unfairly, which detracted from what was otherwise a satisfactory stay. Unfortunately, the service of serveral excellent staff who were friendly and helpful was tarnished by the ones previously mentioned. I would also like to note that the towels were gray but not their intended color.

Gary L. Solo - 2/8/2026 Confirmed reviews ALL

All good. The staff were really friendly

Thank you for your kind feedback. We are delighted to hear that you found our staff to be friendly. Your positive experience is greatly appreciated, and we look forward to welcoming you back in the future. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Desley C. Couples - 2/8/2026 Confirmed reviews ALL

Welcome so lovely by pretty and lovely Kwah and served in the bar and restaurant by Princess received an upgrade the food was fabulous. The service was fabulous. I love this little hotel.

Thank you for your kind words regarding your recent stay. I am delighted to hear that our team provided you with exceptional service and that you enjoyed your upgrade and dining experience. We appreciate your feedback and look forward to welcoming you back. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Thomas D. Solo - 2/8/2026 Confirmed reviews ALL

Professional and friendly staff. Clean and comfortable rooms. Conveniently located. Highly recommended.

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our rooms comfortable and our staff professional and friendly. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Chean C. L. Business - 2/8/2026 Confirmed reviews ALL

Location is very central with walking distance to eateries and amenities.

Thank you for your feedback. We are pleased to hear that you found our location convenient and the room clean. However, we regret that your overall experience did not meet your expectations. Your comments are valued and will be taken into consideration. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

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