Mercure Melbourne Albert Park

Mercure Melbourne Albert Park bintang 4

Catatan tamu Avis (Peringkat ALL) 3.7/5 672 ulasan

Melihat pada peta

Keistimewaan hotel

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Hotel yang disetujui ALLSAFE

Lokasi hotel

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINDOWS RESTAURANT

Dengan pemandangan indah Albert Park, Lake Windows Restaurant Melbourne menawarkan suasana santai dan beraneka ragam menu masakan Australia modern. Buka setiap hari untuk sarapan prasmanan adiboga dan di malam hari untuk makan malam a-la-carte.

Akomodasi kami

Hangat, menawan dan tertata apik, tiap kamar tamu dan suite di Mercure Melbourne Albert Park menawarkan tempat sempurna untuk bersantai. Dengan beragam konfigurasi kamar yang tersedia, hotel Melbourne yang cantik ini ideal untuk berbagai tipe pelancong - dengan pilihan Premium, Privilege, dan Keluarga. Tiap kamar dilengkapi meja kerja besar, TV LCD layar datar dengan saluran kabel, akses internet Wi-Fi dan kabel, brankas di kamar, dan ensuite modern dengan produk mandi merek Mercure.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.7/5  672 ulasan

Peringkat TripAdvisor  3.5/5  898 ulasan

Very Good Customer service by Concierge

Catatan Tripadvisor 4.0/5

271warrena Friends getaway - Ulasan TripAdvisor tersertifikasi

As others have stated on here, the hotel is on the older side, having said that, the service from start to finish was great and the Concierge Rhett went out of his way to reunite me with my pillow today when I realised it had been left behind upon check out. He went out of his way to organise postage of my item back to me and I really appreciate how quickly he organized everything! The stay itself was ok, the hotel is in a nice quiet part of Melbourne, close to the MCG and other venues, room was clean and we had everything we required . Paid secured parking around the corner is good value as well. For the money it is good value IMO...

Great to be close to the Albert Park!

Catatan Tripadvisor 5.0/5

Ozzjet22 Friends getaway - Ulasan TripAdvisor tersertifikasi

I had a long stay in that hotel the room was alright a bit wear down but confortable bedroom was just great for a sleeping, I think it soon needed some refurbishment for it but staff was nice and friendly good gymnastics facilities. I can recommend this hotel if you are not fussy a bit of wear down .

Tried to rip me off

Catatan Tripadvisor 1.0/5

findingdamo Solo travel - Ulasan TripAdvisor tersertifikasi

I mean, as a hotel it was fine. Nice room, pleasant surroundings. But I had a hundred dollar voucher for my birthday. Rang them to make sure it was fine and it was. Showed the guy at checkin and he said to give it over in the morning. So on checkout I handed over the voucher and the guy on the desk said that they couldn't accept a printed voucher and it had to be a card. They eventually took it, considering it was the only reason I was staying at the hotel and everyone else I had talked to had said it was fine. But he couldn't figure out how to put it through so he said he would sort it out later. His version of "sorting it out" was to just charge me the entire fee and throw out the voucher. It took two weeks for anyone to answer my queries. And then I was told "we'll sort it out." It took another three weeks of me asking when it would be sorted out for it to be actually sorted out. No apologies, no compensation, no explanation as to why it happened. Worst customer service I've experienced in a long time and I'm definitely not going back.

Average. Motel room quality

Catatan Tripadvisor 2.0/5

pinotf Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed here as a family. Entrance foyer was ok however the “family room” we stayed in was like an average old motel room. The carpet was old and dirty and torn in patches throughout the room. Very disappointing! and certainly not worth the price we paid. Additionally parking is an extra cost. And if you want to take your car out more than once a day you have to pay for the valet rate. $35 per day.

Thank you for your feedback pinotf, I am sorry you experienced so many issues during your stay. I hope that you will give us an opportunity to redeem ourselves.

Best stay, best service

Catatan Tripadvisor 5.0/5

Camper55361521677 Keluarga - Ulasan TripAdvisor tersertifikasi

We are very happy with our stay recently at Mercure Albert park. Because of our platinum membership, we got our room upgraded and it was the Loft room with Sauna and jacuzzi and the room itself was beautifully designed. Thank you for looking after us as always

Thank you for your wonderful review Camper55361521677, it is great to hear that you enjoyed your time with us. Hope to see you again soon.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 406 ulasan 8.4/10 Lokasi
  • 955 ulasan 4.9/10 Kamar
  • 684 ulasan 6.6/10 Pelayanan
  • 22 ulasan 1.7/10 Internet
  • 451 ulasan 5/10 Kenyamanan
  • 418 ulasan 3.5/10 Kebersihan
  • 263 ulasan 7.6/10 Sarapan
  • 196 ulasan 5.3/10 Kesepadanan nilai

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