Mercure Melbourne Albert Park bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 1.845 ulasan

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Deskripsi

Keistimewaan hotel

  • Akses ke Pullman Conference & Events Centre dengan 32 ruang serbaguna

  • Dapatkan akses gratis ke telekonsultasi medis AXA untuk ketenangan Anda

  • Tersedia layanan parkir valet dan parkir bawah tanah yang aman

  • Dekat Pantai St Kilda, Food Markets dan Chapel Street yang ikonis untuk belanja dan bersantap

  • Lokasi tepi danau yang indah, hanya 10 menit dari pusat bisnis Melbourne

Akomodasi kami

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Lokasi hotel

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ATRIUM BAR AND LOUNGE

Atrium Bar Lounge adalah lokasi yang ideal di bar Albert Park untuk minum setelah kerja atau santapan santai dengan teman-teman. Nikmati suasana yang mengesankan sambil menyesap koktail imajinatif dan berbagai pilihan minuman dan menu camilan.

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Peringkat ALL  3.8/5  1.845 ulasan

Peringkat TripAdvisor  3.7/5  922 ulasan

Great overnight family getaway in the city

Catatan Tripadvisor 5.0/5

DockerMatt Ulasan TripAdvisor tersertifikasi

Sensational place to stay. Staff and service levels elite! Comfortable beds, spacious room, buffet breakfast in the restaurant was sensational Left the car at the motel and caught the tram to the city. Tram stop a short walk away Highly recommended

Awful experience

Catatan Tripadvisor 1.0/5

K S Ulasan TripAdvisor tersertifikasi

We had a very unpleasant trip - the aircon in our room initially did not work, and then started pumping a horrible chemical smell into our room. It was very unpleasant and staff were unhelpful. We were eventually moved rooms at midnight. Overall, the service was very poor - the value for money is terrible, as there don't seem to be enough staff to look after the high volume of guests, and the internal systems are useless (it took almost 3 hours for anyone to respond to requests, we were consistently hung up on by the front desk, and amenities like the iron etc were broken and never replaced). Additionally, we attempted to book room service, but it was never delivered and I am still (almost two weeks later) chasing a refund. It is REALLY hard to find assistance, with calls and emails both unanswered.

Big Name - little service

Catatan Tripadvisor 2.0/5

bernadettehare Ulasan TripAdvisor tersertifikasi

Rooms not up to standard even though we were promised excellent service. When entering room it was not cleaned, rubbish still in bin, a shower cap was on the smoke detector assuming this was done by the previous occupier. Window not sealed therefore we could hear the traffic as if we were literally on the street . There is more and finally they made up by giving us 50 percent off the dinner meal and we are glad they did cause the meal was suitable for a 3 year old !! The portions were next to nothing ! I cannot explain how dissatisfied and disappointing this stay was !

Do not stay at this hotel

Catatan Tripadvisor 1.0/5

LisaO2472 Ulasan TripAdvisor tersertifikasi

Do not stay at this hotel under any circumstance. We booked a room in this hotel and we were given a room that would not be fit for 1 star Hotel. Lots of works happening in hotel and parts are like a building site. We requested the king room which we had booked. After about 10 mins receptionist said she had a queen room if we would like to see. It was 12 at night. We had no choice. No apology was given. We were given vouchers for brekafast and told that we would get breakfast on hotel. We ended up paying 50 dollars for breakfast. Pool was not supervised. Kids were in and out of steam room and jacuzzi.

Very average - service not great

Catatan Tripadvisor 3.0/5

554nickt Bisnis - Ulasan TripAdvisor tersertifikasi

Stayed for business meetings and overall service was disappointing, not helpful, most things don’t work or seem to much trouble to sort out both from a room and also meeting perspective Room very basic and breakfast was average at best with most things running out, coffee machines broken and food quality fairly poor Also by a main road so when using meeting rooms noise is quite off putting and makes hearing people more difficult than it should be

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 582 ulasan 8.4/10 Lokasi
  • 1.333 ulasan 4.9/10 Kamar
  • 1.109 ulasan 7.2/10 Pelayanan
  • 50 ulasan 2.3/10 Internet
  • 612 ulasan 5.1/10 Kenyamanan
  • 466 ulasan 4.7/10 Kebersihan
  • 324 ulasan 3.9/10 Suasana
  • 275 ulasan 7.7/10 Sarapan

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