Mercure Melbourne Albert Park bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 2.395 ulasan

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Deskripsi

Keistimewaan hotel

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Akomodasi kami

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Lokasi hotel

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

WINDOWS RESTAURANT

Dengan pemandangan indah Albert Park, Lake Windows Restaurant Melbourne menawarkan suasana santai dan beraneka ragam menu masakan Australia modern. Buka setiap hari untuk sarapan prasmanan adiboga dan di malam hari untuk makan malam a-la-carte.

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Peringkat ALL  3.9/5  2.395 ulasan

Peringkat TripAdvisor  3.5/5  911 ulasan

Two day to the Big Smoke!

Catatan Tripadvisor 5.0/5

travellerGosford Couples - Ulasan TripAdvisor tersertifikasi

From check in to check out the service was first class. The meals were very much appreciated and enjoyable.

Dusty moldy dated

Catatan Tripadvisor 1.0/5

Nikki m Ulasan TripAdvisor tersertifikasi

Room very dated, dust on carpet edges and in bottom of wardrobe looks like it's been there since the hotel opened. Room big tho. Mold growing around bath in seals. Window doesn't open. Check in staff hit n miss, half are good the other half rude and have no customer skills, and that's if you can find any or if you do I hope you're not in a hurry because lines don't seem to move. Room smells dusty. Food great in bar area. Conflicting information from staff. Location great. Personally I don't think I'll stay again. I recommend only if you are in no rush and are happy with dust and mold.

You are not welcome if you don’t drink.

Catatan Tripadvisor 3.0/5

mattsQ3470KW Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed at the Pullman/Mercure Albert Park for the Aus F1 GP. A very busy time for the hotel but the basics worked well, good check in, no wait for bfast etc. The hotel is F1 themed over the GP weekend with activations which aid the excitement, in the evenings when you return from the race they have some cocktail events which is a nice gesture as you are paying x3/x4 and up on the normal daily rate to stay during the F1 weekend. This part however is only aimed at those who drink alcohol and the manager on duty is not prepared to involve those unable to drink. I had a back operation 4 weeks ago and cannot drink alcohol due to my meds. The first evening (Friday)I arrived was a cocktail master class. I entered the area and was offered a canapé, check, unfortunatelyI can’t eat gluten but that’s fine. I then asked about any non alcoholic drink. None available, okay I am not paying fair enough, on the table I see another tray of hand outs that were bocconcini and water melon, yay somethingI can have. So I asked the Gent in charge, sorry I don’t drink but may I have a one of those? I was surprised when he said, “No, those are only for the masterclass (the name of the event). He knew I could not drink, I did not feel a need to explain every other Canapé contained gluten. I left as was made unwelcome. Any way Saturday I get back and there is another promo, advertised as dilmah and some other brand I don’t know. I’ll give them another chance…So I join the queue. A waiter offers a canapé, I can’t eat it, not the hotels fault, the gluten things not easy to cater for and I don’t expect it. , but I ask him, can I have the drink being mixed with out the alcohol as I don’t want to stand in line for nothing. He says I am sure you can but I’ll ask. Poor guy comes back to me and sheepishly says sorry the Manager says “No”. I left again. I am an Accor member, feedback is that your event did the opposite of inspiring loyalty. I am okay that you give away what ever you want it is your right. I was surprised if I don’t drink as a guest I am not welcome to the other things on offer. I’d still recommend you stay in the hotel during the F1 weekend as it is fantastic to stay so close and you might get a track view. The staff in the restaurant are lovely.

Disgusting

Catatan Tripadvisor 1.0/5

amandacox68 Ulasan TripAdvisor tersertifikasi

Went for a function and stayed overnight. The service was disgusting. They didn’t understand what you were asking for the curtains in the function room where we were had big stains all over them it was disgusting. The room was so hot you were just pouring with sweat. The air-conditioner wasn’t on the next day for breakfast as well. That was absolutely disgusting. There were flies all in these baskets that weren’t covered. The scrambles eggs were soggy, the toaster, only burnt one side of the bread, the bacon was cold. The meat was warm would not recommend anybody to go to this hotel. It was really really bad

Avoid!! Avoid!! AC does NOT Work, Dirty, Go elsewhere!!

Catatan Tripadvisor 1.0/5

ladyofleisure76 Keluarga - Ulasan TripAdvisor tersertifikasi

Avoid!! AC does NOT work, even when changed rooms!!, Dirty, Old, Worn Out decor, Reception struggled to understand and speak English, Parking is a joke as You have to pay $25 each time you want to take your car out!! - Showers over tub!, No railng, Beds are like Fred Flintstones, Pillows are worn out, Linen was rough, Overall everything was dusty and needed a good clean. - But the main kicker was the AC on a 36 degree day!! They brought me a Kmart fan! Place is a joke! Go elsewhere!!!

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 735 ulasan 8.1/10 Lokasi
  • 1.710 ulasan 5.2/10 Kamar
  • 1.308 ulasan 7.4/10 Pelayanan
  • 50 ulasan 2.3/10 Internet
  • 753 ulasan 5.5/10 Kenyamanan
  • 683 ulasan 4.6/10 Kebersihan
  • 382 ulasan 7.8/10 Sarapan
  • 382 ulasan 5.6/10 Kesepadanan nilai

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