The Olsen Melbourne - Art Series bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.894 ulasan

Jaminan Harga
Terbaik
The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, Australia

Deskripsi

Keistimewaan hotel

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Akomodasi kami

Lokasi hotel

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Telepon
Fax +61 3 9040 1223

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.894 ulasan

Peringkat TripAdvisor  4.3/5  2.642 ulasan

Sertifikat keunggulan 2025

Unpleasant Stay due to Poor Communication

Catatan Tripadvisor 1.0/5

YIHONG Z Couples - Ulasan TripAdvisor tersertifikasi

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

Early perfect stay

Catatan Tripadvisor 4.0/5

phillipf12016 Couples - Ulasan TripAdvisor tersertifikasi

Location is perfect. Rooms all you need. Restaurant staff excellent. Reception staff need customer service training.

Do not stay here

Catatan Tripadvisor 1.0/5

Mel D Ulasan TripAdvisor tersertifikasi

This is one of the worst hotels I have stayed at. The cleanliness was non existent. Rooms had vomit on walls and it was not cleaned off even when reported. The staff were unfriendly and unhelpful. The location was great but unfortunately that’s about the only positive going for this place.

Fabulous hotel

Catatan Tripadvisor 5.0/5

Luckiest1961 Ulasan TripAdvisor tersertifikasi

Fabulous hotel in a great location. Room was spacious and clean. Breakfast at the restaurant, Spoonful, was delicious and good value. We also ordered room service for dinner and risotto was outstanding. Will definitely book again and will highly recommend this hotel.

Great Melbourne escape

Catatan Tripadvisor 5.0/5

juliechad56 Couples - Ulasan TripAdvisor tersertifikasi

First time staying at the Olsen We had a Deluxe studio very roomy great to hz d the kitchenette. Lovely welcoming cheese platter great restaurant for dinner and breakfast. As a platinum guest we had 1/2 price parking amazing never had this in any other hotel . Good pool temp .looking forward to another stay.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 634 ulasan 9.3/10 Lokasi
  • 1.020 ulasan 7.3/10 Kamar
  • 909 ulasan 8.4/10 Pelayanan
  • 5 ulasan 8.6/10 Internet
  • 286 ulasan 6.4/10 Kebersihan
  • 126 ulasan 7.7/10 Sarapan
  • 97 ulasan 8.1/10 Kolam

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Properti kami yang lain di sekitar

Semua hotel kami di Yarra Selatan

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.