Pullman Melbourne City Centre 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 3,489 أراء

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Pullman Melbourne City Centre - Image 1
Pullman Melbourne City Centre - Image 2
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265 Little Bourke Street, 3000 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

  • The perfect destination for work and pleasure, in the heart of Melbourne city.

  • With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped, state-of-the-art-gym

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.812876, 144.96526

الهاتف
فاكس +61 3 9663 4711

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  3,489 أراء

تقييم TripAdvisor  4.0/5  231 أراء

2023 شهادة تميّز

Great stay .

ملاحظة Tripadvisor 5.0/5

oksanag529 العائلات - تقييم TripAdvisor المعتمد

Having read some mixed reviews about this hotel I was initially skeptical however from the moment I entered I have been blown away by the service and friendliness of staff especially Kalil who went above and beyond to make our stay incredible. Great location next to the all shops. Room nice and clean. Great lounge with cozy atmosphere. Nice breakfast and good canapés in the evening. Will be definitely visiting again.

Dear Oksanag529, Thank you for your wonderful feedback. We're thrilled to hear you had such a great stay and that Kalil made your experience exceptional. It's fantastic that you enjoyed our central location, clean rooms, and the cozy lounge atmosphere. We look forward to welcoming you back for another memorable visit. Best regards, Alex Mihardja Executive Assistant

Terrible service

ملاحظة Tripadvisor 1.0/5

Shivvy775 العائلات - تقييم TripAdvisor المعتمد

No free breakfast for Accor members. We were waiting 5 hours to check in and other people that came later were able to check in if you had an Asian background.

Hi Shivvy775, Thank you for your feedback, and we sincerely apologize for the wait during your check-in. We understand how frustrating this must have been. Please note that complimentary breakfast is offered to Accor Platinum members and above. As for the room availability, we regret that the room booked for you wasn't ready at the time, and we’ll work to improve our efficiency moving forward. We value your feedback. Regards, Alex Mihardja Executive Assistant

Great hotel in the heart of Melbourne

ملاحظة Tripadvisor 4.0/5

906alvaror المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Overall this is one of the best pullmans I have stayed in Australia. Check in and checkout through the machine was absolutely beautiful and super user friendly! The room was quite comfortable, and the amenities were lovely! Breakfast was quite simple for a continental breakfast at the cost of 25 dollars. Gym was excellent! A fully equipped gym ! Location can be a bit of a controversial point I’d say. I found it to be quite busy the area and to get an uber to and from just added a small layer of stress. Happy to come back to this hotel! Had a great experience overall!

Dear 906alvaror, Thank you for your wonderful feedback. We're thrilled to hear you enjoyed your stay and found our check-in process user-friendly. We're also glad you liked the comfortable room and our fully equipped gym. We appreciate your comments on the breakfast value and location, and we look forward to welcoming you back for another great experience. Best regards, Alex Mihardja Executive Assistant

could be a great experience and hotel

ملاحظة Tripadvisor 3.0/5

jazzrix تقييم TripAdvisor المعتمد

The hotel itself is a fantastic place to stay, with a perfect location that you couldn’t ask for more. The bars and restaurants on-site are excellent too. We booked six rooms for five days—four superior rooms and two premium executive rooms—and they were all modern, clean, and very comfortable. The breakfast included in our stay was really good and definitely worth it. Some of our group even used the gym and found it well-equipped. Unfortunately, the check-in and check-out experience was a letdown. The front desk staff seemed unsure and struggled to resolve issues, which really detracted from our overall experience. I would have rated the hotel a 5/5, but this was a significant issue, and we weren’t the only guests facing difficulties during our stay. If you’re looking for a great hotel, this is a solid choice. Just be prepared for potential frustration with the check-in and check-out process. I’d recommend they invest in staff training, as it would greatly enhance the guest experience and improve their ratings.

Dear jazzrix, Thank you for your detailed feedback. We’re delighted to hear you enjoyed our location, modern rooms, and amenities, including the breakfast and gym. However, we sincerely apologize for the challenges you faced during check-in and check-out. Your suggestions regarding staff training are valuable, and we will address this to enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Engaging Staff; Limited Dining Options; Upgraded Room improved our stay

ملاحظة Tripadvisor 3.0/5

Peter A تقييم TripAdvisor المعتمد

We arrived from an evening flight and Reception advised the hotel was fully booked with only offering L2 with unattractive ground views for our week's stay. No engagement and no concierge. Fortunately the next morning Allen (Duty Manager) acknowledged our long-standing AccorPlus status and relocated us to L10 with attractive views and usual welcome drink offerings. Staff were friendly and helpful during our stay including Eva's (especially Cyndi) and Blossum's dining, although the menus were very limited and not to usual Pullman standard, having to rely on Bar service. Great location and comfortable experience with v.g. lighting. Overall did not match other Pullman global experiences.

Dear 821PeterA, Thank you for your feedback. We’re glad to hear that Allen and our team were able to enhance your stay by relocating you to a room with better views and providing friendly service. However, we apologize for the limited dining options and any shortcomings you experienced compared to our usual standards. Your comments are valuable, and we will work to improve the dining experience. We hope to welcome you back in the near future. Best regards, Alex Mihardja Executive Assistant

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,552 أراء 9.4/10 الموقع
  • 1,858 أراء 7.8/10 الغرفة
  • 1,839 أراء 7/10 الخدمة
  • 27 أراء 4.9/10 إنترنت
  • 597 أراء 7.1/10 وسائل الراحة
  • 592 أراء 7.4/10 مستوى النظافة
  • 542 أراء 8.5/10 شعور
  • 428 أراء 7.6/10 الإفطار

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منشآتنا الأخرى القريبة

جميع فنادقنا في Melbourne

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.