Pullman Melbourne City Centre 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 3,538 أراء

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Pullman Melbourne City Centre - Image 1
Pullman Melbourne City Centre - Image 2
Pullman Melbourne City Centre - Image 3
Pullman Melbourne City Centre - Image 4
265 Little Bourke Street, 3000 MELBOURNE, أستراليا

الوصف

خدمات الفندق الإضافية

  • A perfect destination for business and leisure, in the heart of Melbourne city. 100m shopping.

  • With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom with CBD views. Woodfire pizzas featured.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped fitness center featuring infrared sauna, cardio equipment, weights and racks.

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
أستراليا

نظام تحديد المواقع العالمي (GPS):-37.812876, 144.96526

الهاتف
فاكس +61 3 9663 4711

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  3,538 أراء

تقييم TripAdvisor  3.9/5  280 أراء

Customer satisfaction A+

ملاحظة Tripadvisor 5.0/5

AmandaBradOliviaJax تقييم TripAdvisor المعتمد

We stayed at the Pullman for the Christmas festive activities. I can not rave on how amazing this place was . There was a small hickup with a minor miscommunication and the duty manager Anish fixed the problem and made us feel so welcome . The rooms are so sleek and clean and overall the customer service is A+ we will be staying here again

Dear AmandaBradOliviaJax, Thank you for your wonderful feedback. We’re thrilled you enjoyed your stay, our rooms, and the service from Anish. We look forward to welcoming you back again soon. Regards, Alex Mihardja Executive Assistant

Great Location

ملاحظة Tripadvisor 5.0/5

Trip551330 تقييم TripAdvisor المعتمد

Stayed in a deluxe king bed room and it was exactly like the photo. The room and the bathroom were well appointed and spacious. The location is very central and close to everything. We had lounge access and found the experience very enjoyable, particularly the breakfast which featured a buffet and an interesting cooked to order menu. The reception staff were friendly and helpful. Finding the entrance to the hotel when the uber dropped us in Little Bourke Street was confusing and the lobby is quite underwhelming.

Dear Trip551330, Thank you for your feedback. We’re glad you enjoyed the room, lounge access, and breakfast, and found our location convenient. We appreciate your comments regarding the hotel entrance and lobby and will take them on board. Regards, Alex Mihardja Executive Assistant

Thinks it’s 5 star-Novotel on steroids.

ملاحظة Tripadvisor 3.0/5

Flying_Kangaroo1 تقييم TripAdvisor المعتمد

The hotel is very much a modern Novotel - think Novotel Melbourne Central. Definitely nothing 5 star about the rooms and amenities. That said the club lounge is beautiful with staff to match. Breakfast in the lounge is great for a club lounge. You also have the choice of hot items from a menu. The foyer / entry all feels convoluted and an afterthought. The foyer just doesn’t flow. The hotel also shares the same building as the mercure welcome hotel which is a pure dump of a hotel. I think both hotels share same manager/services. If you’re looking for a Novotel on steroids stay here. If you’re looking for 5 star stay at Sofitel, Westin Grand or Park Hyatt. I won’t stay here again but to end on a positive location is in the heart of the city.

Dear Fling_Kangaroo1, Thank you for your feedback. We appreciate your comments regarding the room and amenities, and are pleased you enjoyed the club lounge and central location. Regards, Alex Mihardja Executive Assistant

Great hotel in heart of city

ملاحظة Tripadvisor 4.0/5

Alan P تقييم TripAdvisor المعتمد

Hotel was in heart of city and close to all transport and shops as a platinum member we got upgraded and with access to the club room which was very comfy and served canopies and drinks in the evening beer and wine only no spirits which was a little let down breakfast was also served here and was very tasty with a wide range of food and beverages our room was very nice but a little dark but with two lights above the bed these were blinding if on bed but above all very comfy and clean the only down side was that they wanted to charge $50 for a late check out even after me informing them that as platinum this is complementary upon availability which they had but still refused me and told me that this is not a platinum privilege but on sending the privileges page from the Accor web site they did accept this but not good on there part not knowing the privileges of the membership

Dear Alan P, Thank you for your detailed feedback. We’re glad you enjoyed your stay, the club lounge, and your comfortable room. We also appreciate your note regarding the late check-out and will ensure our team is reminded of Platinum member privileges to avoid future issues (subject to availability). Regards, Alex Mihardja Executive Assistant

Why be loyal?

ملاحظة Tripadvisor 1.0/5

Sam M تقييم TripAdvisor المعتمد

Worst stay at an Accor property ever. I used to enjoy the service and benefits of being an Accor Plus member but not any more. The rooms are starting to look run down and in need of a refresh and then I went to watch TV and it didn’t work and the same with the internet. I rang reception and said rather than switching rooms I would like to check out. So I went ahead and booked another Accor property at Chadstone. Then the duty manager calls telling me I can’t check out early but I can move rooms. I don’t want to change rooms, I might as well pack up and leave. So now I have booked a room at Chadstone and paid for it to be told I can’t have a refund on my remaining night. You should have been offering me a discount for tonight as well as letting me leave tomorrow. Sub par rooms and service to match. Pretty disappointed. You want to know why I am not a Platinum/Diamond member anymore? There are better options out there and being loyal doesn’t mean anything anymore.

Dear AussieSam276, We’re very sorry to hear about your experience and the frustration it caused. Your feedback regarding the room condition, TV, internet, and service has been noted, and we sincerely apologize for falling short of your expectations. We appreciate your loyalty in the past and regret that we let you down on this occasion. Regards, Alex Mihardja Executive Assistant

بالاشتراك مع TripAdvisor

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جميع فنادقنا في ملبورن

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.