The Como Melbourne 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,373 件のレビュー

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The Como Melbourne - Image 1
The Como Melbourne - Image 2
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630 Chapel Street, South Yarra, 3141 MELBOURNE, オーストラリア

説明

ホテルのその他の情報

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

  • Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

当ホテルの客室

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ホテル所在地

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
オーストラリア

GPS:-37.839059, 144.996219

電話番号
ファックス +61 3 9824 1263

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,373 件のレビュー

トリップアドバイザーの評価  4.4/5  1,265 件のレビュー

Great South Yarra hotel

トリップアドバイザーの評価 4.0/5

BenniTrajcevski トリップアドバイザー認証口コミ

It’s a good hotel to reminisce about the 90’s when this hotel rocked. It still has the penthouse suites will sauna and spa to fit 6 adults. The hotel is a fair bit outdated but you can’t question the service, size of rooms, location and reasonable pricing.

Awesome experience

トリップアドバイザーの評価 5.0/5

B4820SNjasonb トリップアドバイザー認証口コミ

Could not have had a better experience - check in was friendly and helpful, parking a dream, and the upgrade to the Gold Penthouse.... wow! Thank you so much to all the team, made a good night, great!

Amazing anniversary stay!

トリップアドバイザーの評価 5.0/5

Wendy B トリップアドバイザー認証口コミ

By far the best hotel I have ever stayed in - and I'm 63 and have stayed in a lot over the years! From check-in to check-out, everything was perfect. My daughter booked us a king room with spa for our wedding anniversary. When we got to our room, we were wonderfully surprised to see that they'd upgraded us to a king suite, with a complimentary bottle of champagne and a lovely hand-written card. The suite was perfect and we're sad we were only staying one night. Breakfast was amazing as well - buffet here! What was a lovely addition that I've never seen anywhere else are Nespresso stations all throughout the hotel, free for guests! (Just a shame George Clooney wasn't there to share one with!!) Will definitely be back.

Loved it here.

トリップアドバイザーの評価 5.0/5

Julian S Couples - トリップアドバイザー認証口コミ

Room was fantastic, could not fault it. Very comfortable and relaxing. Opened up double doors looked out to a lovely parkland. Walk out the other side of the hotel into the busy Chappel St. Lots of shops and restaurants to chose from.

Much better Hotels than this

トリップアドバイザーの評価 2.0/5

Y3082AAmichaelb トリップアドバイザー認証口コミ

Room service was shocking , the food very average and delivered to the door by a kitchen hand The suite was ok , very dated and the outside terrace looked like a war zone . Breakfast in The Brasserie , a tiny space for the size of the Hotel, was chaotic and then I was double charged on check out and took over 10 days to resolve The staff were great though .

Dear Y3082AAmichaelb, Thank you for taking the time to let us know about your recent stay and for providing us with your feedback. We are truly sorry to hear that your experience fell significantly short of your expectations. We sincerely apologize for the issues you encountered, including the poor room service food quality and delivery , your suite feeling dated with an unkempt terrace , the chaotic breakfast experience in a small space, and the unacceptable double charging issue at checkout which took too long to resolve. This is certainly not the standard we aim to provide. We are, however, grateful for your positive comment regarding our staff . Please be assured that your feedback is being addressed with our respective department heads to implement immediate and necessary improvements. We are committed to providing a high-quality experience, and we regret that we failed to do so on this occasion. Thank you again for sharing your feedback. I hope we have the opportunity to welcome you back and provide an experience that meets both your expectations and ours. Warm Regards, Cory Norris-Jones General Manager - The Como Melbourne

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 404 件のレビュー 9.4/10 ロケーション
  • 810 件のレビュー 7.5/10 客室
  • 712 件のレビュー 8.6/10 サービス
  • 10 件のレビュー 9.5/10 インターネット
  • 205 件のレビュー 5.5/10 清潔さ
  • 188 件のレビュー 4.7/10 設備
  • 139 件のレビュー 6.7/10 朝食
  • 70 件のレビュー 7.6/10 プール

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