キーウェストスイーツメルボルン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,271 件のレビュー

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26 Southgate Avenue, Southbank, 3006 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • AXA 医療電話相談を無料でご利用いただけますのでご安心ください

  • 見事な街の景色を一望できる、メルボルンの中心部にあるアパートメントスタイルのホテルです

  • 健康増進に嬉しい 15m のマグネシウムのミネラルプールもご用意しています

  • 24時間対応のフロントデスクと、セキュリティ付き地下駐車場を備えています

当ホテルの客室

スイート

スーペリアスイート、1ベッドルーム、キングサイズのベッド1台またはクイーンサイズのベッド1台、4～9階、キッチン、バルコニー

  • 3 人/最大
  • 52 m² / 559 sq ft
  • 寝具 1 x クイーンサイズベッド と 1 x ダブルソファベッド
  • ほとんどの宿泊施設: バルコニー

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ホテル所在地

キーウェストスイーツメルボルン

26 Southgate Avenue, Southbank
3006 メルボルン
オーストラリア

GPS:-37.820398, 144.96709

電話番号
ファックス +61 3 9693 6099

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

JARRAH BREAKFAST

「ジャラ」では、カフェスタイルの朝食をご用意しています

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,271 件のレビュー

トリップアドバイザーの評価  4.5/5  1,523 件のレビュー

2023エクセレンス認証

Always consistently Great

トリップアドバイザーの評価 5.0/5

Sharon N Couples - トリップアドバイザー認証口コミ

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

All you need, done very well.

トリップアドバイザーの評価 5.0/5

EmeraldDiva トリップアドバイザー認証口コミ

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

Convenient Location, Poor WiFi and Design Flaws

トリップアドバイザーの評価 4.0/5

52_hotels_in_2012 トリップアドバイザー認証口コミ

Pros: - Location: (Walking) Southbank Promenade (3mins), Skydeck (4mins), National Gallery of Victoria (6mins), Federation Square (7mins), Royal Botanic Gardens (18mins). - Bathroom amenities: Liquid soap, shampoo, conditioner, body wash, dental kit, vanity kit, shower cap, issues, hairdryer (2000w). - Complimentary water provided on the first day. - Spacious room, comfortable bed and pillows, modern appliances. Cons: - In-room WiFi extremely slow for 2024, averaging 10Mbps, with no signal reaching the bedroom. - Impractical design: power points difficult to access near beds and table/work area, only a rain shower head (no handheld option), no toilet brush, shower gel and shampoo dispensers located outside the immediate shower area requiring you to step out to use them, very small TV with no HDMI access, windows that don’t seal properly allowing cold air in, loud air conditioning, and dim lighting in the main room. No shelf in the shower to put your toiletries. In-room safe is not pin-based, instead an outdated system requiring a credit card (or similar) swipe. This is highly unsafe in an age where skimming personal details off magnetic strips is common. - The designer toiletries, crockery, and chopping boards shown on the website are not provided in the room. Instead, you get generic, lower-quality items.

Thank you for the review, we appreciate the feedback. We are sorry you had some concerns with the suite, we will certainly follow up on the feedback provided it is very helpful.

The place to stay in Melbourne

トリップアドバイザーの評価 5.0/5

Col133 Couples - トリップアドバイザー認証口コミ

As usual, loved our stay at Quay West. From the moment you walk in the door they are friendly , professional and curteous. Mitchell on reception , as always , made us very welcome. Hotel is situated right on Southbank and ideal for visits to Hamer Hall etc. Rooms are very spacious with balconies and well fitted out. Beds are laid and very comfortable with selection of pillows. Foxtel available on tv. Breakfast is very nice . Plenty of food with a good range. Really good value…especially if you are an Accor member.

Thanks Col, we appreciate the review, we are so pleased you enjoyed your stay. I will personally pass on your thanks to Mitchell with your appreciation.

Poor service

トリップアドバイザーの評価 2.0/5

Gabby2386 Couples - トリップアドバイザー認証口コミ

I was disappointed with the service during my recent stay. Upon arrival, there was no service attendant to assist with our luggage, and most of the time, there was only one staff member at the front desk, which made check-in slower than expected. At the restaurant, JARRAH, the waiter seemed uninterested in serving us. For example, I ordered an egg, but he didn’t check the kitchen until I reminded him twice, resulting in a 20-minute wait. It seems this hotel is understaffed and filled with many unhappy employees. This is the 3rd time I'm staying here, but this time the experience was bad. Overall, the service did not meet my expectations.

Dear Gabby, thank you for the review, I am very concerned that you did not enjoy your stay with us. I would personally like to follow up in light of your comments regarding our team, as this is unacceptable, For me to follow up we urge you to contact the hotel so we can discuss the stay as required and we can personally apologise.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 482 件のレビュー 8.4/10 快適さ
  • 420 件のレビュー 8.6/10 朝食
  • 348 件のレビュー 8.9/10 清潔さ
  • 279 件のレビュー 8.3/10 設備

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周辺の他の施設

メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。