プルマンメルボルンアルバートパーク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 2,074 件のレビュー

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プルマンメルボルンアルバートパーク - Image 1
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65 Queens Road, ALBERT PARK, 3004 アルバートパーク, オーストラリア

説明

ホテルのその他の情報

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 多目的な 32 の会議およびイベントスペース。

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

当ホテルの客室

ホテル所在地

プルマンメルボルンアルバートパーク

65 Queens Road, ALBERT PARK
3004 アルバートパーク
オーストラリア

GPS:-37.84978, 144.978662

電話番号
ファックス +61 3 9521 3111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  2,074 件のレビュー

トリップアドバイザーの評価  3.9/5  1,780 件のレビュー

Hotel credit not honoured

トリップアドバイザーの評価 1.0/5

652kyliej トリップアドバイザー認証口コミ

Our 3 night booking in March was reluctantly cancelled due to a death in the family, and while not refundable, I was assured that I could use the credit at the hotel next time we were in Melbourne which I was more than happy with. I have not been able to do this and despite calling and emailing 20+ times since March 2025 I have received nothing but run arounds, hang ups and incompetence from both this hotel and Accor customer service. It really shouldn't be that hard to look up my name and original booking, and apply the credit to a new reservation - yet somehow it is an impossible task.

Dissapointed no luck this this time 🫩

トリップアドバイザーの評価 3.0/5

mariej674 トリップアドバイザー認証口コミ

2 nights stay for the lron Man event St Kilda. Staff were lovely beds comfy usual buffet breakfast ordered poached eggs delivered to the wrong table. Didnt dine at their restaurant. Had light meal at the bar loved that.

Picturesque and comfortable stay

トリップアドバイザーの評価 5.0/5

584cassandral トリップアドバイザー認証口コミ

We had a great return visit to Pullman Albert Park. Every staff person we interacted with was friendly and helpful. A seamless arrival when our bags were taken from us as we walked in and whisked up to our room was a great start to our visit. As a Platinum Accor member and return visitor we got a lovely upgrade to a room on the 9th floor with views out towards the Park, City and Ocean. The buffet Breakfast in Windows restaurant had a very good range to choose from as well as great coffee and omelettes. The staff in the restaurant are very professional and helpful. It is located just outside the city with easy access to the city and other places via the tram line. Overall we had a great stay and it’s my go to hotel in Melbourne as it is close to the family I visit and I like the service I receive and the location. We will return .

Mercure/Pullman Albert Park Service is terrible

トリップアドバイザーの評価 1.0/5

437sophiaj トリップアドバイザー認証口コミ

Today they forgot to do the room service, and I found that we did not have the drinking water. Mercure Albert Park Concierge claimed that they wont supply drinking water free but for a charge from second day of stay. I cant believe Mercure Albert Park would reject my request and ask me to fill the water myself near the Gym. I had been booking 100 nights a year with Accor in 2025 including 7 hotels in Melbourne, every hotel provide water everyday, Fairmont would even know your door at 8am to ask if you need more water. Platinum Member and will be upgrade to Dimond after this stay.

Customer service experience is top notch

トリップアドバイザーの評価 5.0/5

petcal007 トリップアドバイザー認証口コミ

Very enjoyable stay after all. The location of this property in St Kilda is quiet with good direct tram service to CBD and 10 minute cab ride. The room and size of bed is very specious which provided great comfort to our family. We will definitely stay here again without any hesitation. We had an issue but it was promptly resolved by Mr Manoj Ramisetti. I was highly impressed with his communication with me and aproach to provide quick resolution. He is such a great asset to this hotel with his excellent customer service skills.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 540 件のレビュー 8.2/10 ロケーション
  • 1,353 件のレビュー 6.2/10 客室
  • 1,220 件のレビュー 6.9/10 サービス
  • 26 件のレビュー 4.6/10 インターネット
  • 484 件のレビュー 4.8/10 清潔さ
  • 392 件のレビュー 5.3/10 料理
  • 303 件のレビュー 6.7/10 朝食
  • 284 件のレビュー 5.4/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。