Quay West Suites Melbourne bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 2.176 ulasan

Jaminan Harga
Terbaik
Quay West Suites Melbourne - Image 1
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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Tetap tenang berkat akses layanan telekonsultasi medis AXA gratis

  • Hotel bergaya apartemen di jantung kota Melbourne, dengan pemandangan kota yang menakjubkan

  • Kolam magnesium 15 m menakjubkan dan baru direnovasi dengan manfaat kesehatan luar biasa

  • Resepsionis 24 jam dan parkir beratap yang aman

Akomodasi kami

Suite

Suite Superior 1 Kamar, 1 Tempat Tidur King atau Queen, Lantai 4-9, Dapur, Balkon

  • Maksimum 3 orang
  • 52 m² / 559 sq ft
  • Selimut 1 x Tempat tidur sofa ganda dan 1 x Tempat tidur queen
  • Sebagian besar akomodasi: Balkon

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Lokasi hotel

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Telepon
Fax +61 3 9693 6099

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

JARRAH RESTAURANT

Jarrah menawarkan sarapan ala kafe

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  2.176 ulasan

Peringkat TripAdvisor  4.5/5  1.527 ulasan

Good stay, great views, more hotel card keys please

Catatan Tripadvisor 5.0/5

pbz100 Keluarga - Ulasan TripAdvisor tersertifikasi

Nights stayed: 5 Room type: 3 bedroom, 2 bath premium apartment What we liked: - View from the apartment of Flinders Street Station and Yarra river was great! - Accor Platinum benefits of breakfast and welcome drinks were honoured. - Loved that coffee was made on the spot by a barista for breakfast and not the typical coffee machine you find at hotels Overall a good stay but I just have a feedback on the room cards: - To access the rooms, we were given 2 sets of access cards. Basically, the hotel could only give each apartment 2 cards (to access the lobby doors and lifts) for security reasons. While i appreciate the intention, I don’t understand how does restricting guests to only 2 sets of keys help with security. For context, we booked a 3 bedroom apartment where one could easily expect 6 guests. Having only 2 sets of keys for 6 guests was just inconvenient and an uncommon practice.

Thank you for the review, we appreciate it.

Family holiday 2024

Catatan Tripadvisor 4.0/5

Jack S Keluarga - Ulasan TripAdvisor tersertifikasi

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

Catatan Tripadvisor 2.0/5

mrschapman1978 Ulasan TripAdvisor tersertifikasi

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

Genuine and compassionate service

Catatan Tripadvisor 5.0/5

Jake C Bisnis - Ulasan TripAdvisor tersertifikasi

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Thanks Jake, we appreciate the review and the feedback and your compliments will be shared with the team.

Always consistently Great

Catatan Tripadvisor 5.0/5

Sharon N Couples - Ulasan TripAdvisor tersertifikasi

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 988 ulasan 9.7/10 Lokasi
  • 1.216 ulasan 9/10 Kamar
  • 1.276 ulasan 9.5/10 Pelayanan
  • 16 ulasan 4.5/10 Internet
  • 466 ulasan 8.6/10 Kenyamanan
  • 411 ulasan 8.7/10 Sarapan
  • 334 ulasan 8.9/10 Kebersihan
  • 284 ulasan 8.3/10 Fasilitas

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