Quay West Suites Melbourne bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 2.204 ulasan

Jaminan Harga
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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Tetap tenang berkat akses layanan telekonsultasi medis AXA gratis

  • Hotel bergaya apartemen di jantung kota Melbourne, dengan pemandangan kota yang menakjubkan

  • Kolam magnesium 15 m menakjubkan dan baru direnovasi dengan manfaat kesehatan luar biasa

  • Resepsionis 24 jam dan parkir beratap yang aman

Akomodasi kami

Suite

Suite Superior 1 Kamar, 1 Tempat Tidur King atau Queen, Lantai 4-9, Dapur, Balkon

  • Maksimum 3 orang
  • 52 m² / 559 sq ft
  • Selimut 1 x Tempat tidur sofa ganda dan 1 x Tempat tidur queen
  • Sebagian besar akomodasi: Balkon

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Lokasi hotel

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Telepon
Fax +61 3 9693 6099

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

JARRAH RESTAURANT

Jarrah menawarkan sarapan ala kafe

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  2.204 ulasan

Peringkat TripAdvisor  4.5/5  1.526 ulasan

Sertifikat keunggulan 2023

Family holiday 2024

Catatan Tripadvisor 4.0/5

Jack S Keluarga - Ulasan TripAdvisor tersertifikasi

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

Catatan Tripadvisor 2.0/5

mrschapman1978 Ulasan TripAdvisor tersertifikasi

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

Genuine and compassionate service

Catatan Tripadvisor 5.0/5

Jake C Bisnis - Ulasan TripAdvisor tersertifikasi

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Thanks Jake, we appreciate the review and the feedback and your compliments will be shared with the team.

Always consistently Great

Catatan Tripadvisor 5.0/5

Sharon N Couples - Ulasan TripAdvisor tersertifikasi

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

All you need, done very well.

Catatan Tripadvisor 5.0/5

EmeraldDiva Ulasan TripAdvisor tersertifikasi

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 993 ulasan 9.7/10 Lokasi
  • 1.232 ulasan 8.9/10 Kamar
  • 1.291 ulasan 9.5/10 Pelayanan
  • 16 ulasan 4/10 Internet
  • 475 ulasan 8.5/10 Kenyamanan
  • 414 ulasan 8.7/10 Sarapan
  • 335 ulasan 8.8/10 Kebersihan
  • 279 ulasan 8.5/10 Fasilitas

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