Hotel Novotel Sydney Parramatta bintang 4

Enjoyed a 2 room family stay offer and everything was faultless. The staff all helpful and experienced to ensure our comfort. Empathy goes out to the hotel n parramatta business district on a two fold challenge of covid and the light rail disruptions. Excellent food service too

Comfortable stay. The Hotel was very clean and plenty of space in the room. We had a Show at the Riverside Theatre so this was perfect, just walked across the road and we were at the Theatre. Dinner and breakfast was good also. Would definitely stay again if going to the Riverside Theatre.

Our room was spacious and clean, The staff have been great every time we have stayed at the Novotel Parramatta. The hotel is set in a good location to shops, bars and food, You only need you car to get there.

Have stayed at the property a number of times over the years. It is usually easy to get to by car but with the light rail construction going on out the front a different route is required but there is very little traffic which is a bonus. Bed was comfortable. I did notice the air conditioning noise when staying in a room on the 12th floor. The overnight parking fee was only $20. The property is in a good location to the eating precinct in Church street and across from the theatre. I also like that its quite close to the river which I enjoy walking along. Bankwest stadium is also a short walk.

Another fantastic stay, I stay at this hotel a fare bit, it is not the closest Accor to my work but it is faultless, staff, meals and room are fantastic, the carpark is a little tight but always plenty of spaces close to the lifts.Great experience, will stay again soon ...

All of the staff were very freindly and helpful. Whilst the rooms are renovated, the building is a bit old and tired. Access was a little difficult owing to roadworks associated with the light rail - likely to be ongoing for some considerable time. The evening meal in the restaurant was acceptable but not up to the standards of our previous visits.

The service was bad since check-in. We did not receive all information about the hotel. The breakfast was terrible. It took ages to be served. They missed part of the order and the hot dishes we cold.

A nicely located hotel in Central Parramatta. Friendly service from checkin to checkout. Clean, spacious room, lovely breakfast ..... Definitely felt "Covid SafeI"..... will be staying again. Check current approach to hotel if driving because of changing roadworks due to Light Rail Construction.

Novotel Parramatta is in the best location for a local staycation. Easy walk to the Parramatta dining precinct and the River Walk. Staff were super friendly and made sure I felt welcome. They even delivered to my room a Happy Birthday plate with Chocolate covered Strawberries and Brownies which made me feel specail.

Wanted to visit my brother in Westmead hospital and the Novotel is an amazingly convenient location not to mention a very pleasant option. However we didn’t get off to a good start when there was no prior contact about our booking and a warning about the extensive road work as a courtesy. Numerous roads are blocked in the area making it a maze and difficult to navigate with the GPS no help. Compared with our normal experience with other Accor locations check in was underwhelming and that’s being generous. Having said that our room was fantastic on the 10th floor. The bedroom well set up with power points on both sides including power for devices. Great TV, though no movies, king size bed very nice and the ensuite complete with bathroom plus another room that had a second bathroom, fridge, lounge and TV. Very impressed and made for very pleasant sleep and resting up after the hospital. Also appreciated the welcome gift and card. The restaurant was open this time and while the menu choices was limited the service by Renee was great and the food outstanding. Especially impressed with all the courses and only wished we were staying longer to have more of their food and service. The pork belly was the best we had ever eaten. We didn’t try breakfast as we weren’t hungry from the previous night. Checking out was a totally different experience with Joanna making sure it was as pleasant encounter as possible. The understanding was appreciated.

Staying at the Novotel is a pleasure rooms are being or have been up dated Staff are friendly and helpful at all times will stay there again . With the road works going on its a little hard to get to but it is a nice location

Still a great place to stay, mainly due to the staff at the moment, as it is now an exercise to get to it, to the light rail going in right out the front. Also, the fact that members can no longer get access to free parking is of concern too. This is not how to treat Accor mambers. May go back there but not sure

We enjoyed our stay in a comfortable upgraded room. It was good to have dinner in the restaurant and to see things starting to change during Covid 19. Thanks to the lovely staff in the restaurant and Faith on reception. We look forward to staying again.

I was fortunate to have a complimentary upgrade and thoroughly enjoyed my room. More importantly though the staff were attentive and quick to respond to any request. I was offered a coffee while i waited for my room to become available despite being early for check in!

This hotel suits us well and the rooms are excellent and the food is great. They are excellent Accor ambassadors and all staff are helpful. As an Accor member, i enjoyed the red hot room offer also! Thank you