Pullman at Sydney Olympic Park bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.530 ulasan

Jaminan Harga
Terbaik
Pullman at Sydney Olympic Park - Image 1
Pullman at Sydney Olympic Park - Image 2
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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Deskripsi

Keistimewaan hotel

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

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Lokasi hotel

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telepon
Fax +61 2 8762 1263

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

BACAR RESTAURANT

Bacar Restaurant adalah restoran kontemporer kelas atas di Pullman at Sydney Olympic Park. Manjakan diri dengan menu musiman Bacar yang tak terlupakan, racikan Executive Chef pemenang penghargaan kami, Ben Nicholls.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  2.530 ulasan

Peringkat TripAdvisor  4.5/5  1.877 ulasan

Excellent Experience - recommended.

Catatan Tripadvisor 5.0/5

Beach8um Ulasan TripAdvisor tersertifikasi

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Dear Beach8um, Thank you very much for taking the time to share your positive experience at Pullman at Sydney Olympic Park. We are delighted to hear that you enjoyed your stay in our Deluxe Double room and found it to be immaculate and tastefully decorated, as well as appreciating the scenic views of the stadiums. It is particularly gratifying to know that you found our daily room servicing to be excellent. Our housekeeping team takes great pride in maintaining high standards to ensure our guests feel comfortable and cared for. Additionally, your kind words about our check-in process and bar service are greatly appreciated. I will certainly pass on your compliments to Tony and his team, as they strive to provide exceptional service and attention to detail. We are also pleased that you enjoyed the refreshing fruity water in the foyer and found our location convenient for accessing Qudos Bank Arena. However, I regret to hear about your experience during check-out. Please rest assured that your feedback will be taken into consideration as we continuously strive to improve all aspects of our service. We believe that every member of our team plays a crucial role in creating a welcoming atmosphere for our guests. Thank you once again for your commendations as well as for your constructive feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Warm regards, Dianne Knight Director Rooms

Missed opportunity

Catatan Tripadvisor 3.0/5

Corrlisa Keluarga - Ulasan TripAdvisor tersertifikasi

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Dear Corrlisa, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our location and our staff, as well as your acknowledgment of the loyalty chocolates. However, I sincerely apologize for the inaccuracies in the personalization of the card and for the discrepancies with your room type request. We understand how important it is for all details to be correct, especially after such a long lead time. I regret that you were not informed about the changes upon your arrival. Regarding the valet parking charge and the invoices, I understand your frustration. It is our practice to clarify all charges at check-in, and I apologize for any oversight in this instance. Your concerns about the cleanliness in the shower will also be addressed with our housekeeping team. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, Pullman at Sydney Olympic Park

poor experience

Catatan Tripadvisor 2.0/5

Andrew M Ulasan TripAdvisor tersertifikasi

the reception and duty managers, promised they would correct credit card transactions but nothing has happened. Still awaiting a phone call and a resolution 12 days on. they also were adjusting reward points still awaiting that correction as well.

Dear Andrew M, Thank you for your feedback. We regret to hear about the delay in resolving your credit card transactions and reward points adjustments. Please know that we value your concerns and will ensure they are addressed appropriately. Best regards, Pullman at Sydney Olympic Park

Fantastic

Catatan Tripadvisor 5.0/5

Caterina C Keluarga - Ulasan TripAdvisor tersertifikasi

This is one one my favorite Accor hotels. Nothing can be faulted. Staff deserve reconigtion as they too can not be faulted

Dear Caterina C, Thank you for your wonderful feedback regarding your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you consider our hotel one of your favorites and appreciate the recognition of our dedicated staff. Your kind words will certainly be shared with the team, as they strive to provide exceptional service to all our guests. Warm regards, Dianne Knight Director Rooms

Disappointing Stay.

Catatan Tripadvisor 1.0/5

J J Ulasan TripAdvisor tersertifikasi

The hotel has an excellent location, although the staff’s performance is average. Specifically, the duty manager, Tanya, fell short of expectations and demonstrated a lack of focus on guest satisfaction. I strongly recommend further training to focus more on customers needs and expectations.

Dear J J, Thank you for sharing your feedback with us. We are disheartened to learn about your disappointing experience at our hotel. We appreciate your kind words about our location and regret to hear about the service shortfall you encountered. Rest assured, guest satisfaction is our top priority, and we will address your concerns internally. Your suggestion for further training is duly noted. We hope to have another opportunity to exceed your expectations in the future. Warm regards, Dianne Knight Director Rooms

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 688 ulasan 8.7/10 Lokasi
  • 1.405 ulasan 7.1/10 Kamar
  • 1.472 ulasan 8.2/10 Pelayanan
  • 14 ulasan 8.2/10 Internet
  • 472 ulasan 5.7/10 Kebersihan
  • 284 ulasan 7.3/10 Sarapan
  • 253 ulasan 4/10 Kesepadanan nilai
  • 15 ulasan 1.9/10 Kolam

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Semua hotel kami di Sydney Olympic Park

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.