Mercure Sydney Parramatta bintang 4

Service was very good through out. Checkin and Checkout was welcoming, fast and quick. Location is very good. Rooms are well-appointed. I will definitely come back here and happy to recommend to recommend this property if you plan to be in Parramatta. T parramatta station is around 10 minutes by walk from this hotel so not a bad option if you want to stay in a quiet location away from Sydney central.

The 2 double beds were very comfortable. The room was spacious and comfortable and bathroom clean, with plenty of hot water. We dined both evenings in the restaurant and the food was good and portions generous. There is a bus stop on the door and only 5-10 mins ride into Parramatta. Very large pool, full size tennis court and large outdoor area if you are a smoker. Rosehill race course is close by and I would recommend this hotel if you are stating in the area.

Room ameneties were up to date and easy to use . The room was very clean and staff were friendly. the meal in the resturant was quite plesent. Easy to get to and a great stopover for business travellers!

Privilege room very comfortable. Hotel generally needs a facelift though. Staff are courteous but not at their posts when needed. Reception staff were missing whenever I attended and had to wait several minutes every time for a staff member to appear from a room behind the counter. Restaurant breakfast staff were never there. Had to go find them in the kitchen. Probably the worst service I've ever encountered.

We stayed here recently for a trip to the races for a family birthday. We had 8 rooms booked, and everyone who stayed was very impressed. From the moment we walked in, we were greeted with friendly and helpful reception staff. The rooms were clean and spacious. Great location for the Rosehill races, or a short walk to the train station to get into the city. The kids loved the pool area. One of our children became unwell during the stay, and the reception and house keeping staff were extremely helpful. Special thanks to the assistant manager, Elise, who couldn’t do enough for us. We highly recommend this hotel. Thanks for a great experience.

Chosen for its proximity to Parramatta without actually being in the crowded centre. Within walking distance to Rosehill Race Course and a short 5 minute drive to the excellent Indian restaurants at Harris Park. Great pool. Good breakfast. Didn't try the hotel restaurant so can't comment on that.

Can you please proved me with invoice for room and other meal charges etc. I did not receive by email. Hotel had all I needed for my stay and staff great Room was clean. Meal was great. The location suited my business needs perfectly and I will stay there again.

Great price, comfortable beds, room was clean and welcoming. Staff very helpful and explained ways to use my loyalty membership to my advantage. Used the bus stop right outside motel to get to Parramatta Station. Supermarket and fast food across the road from motel. Parking was advertised as some free outdoor, however this would only be in the supermarket carpark, motel carpark was available at a cost though.

While the overall booking process was reasonably easy. The online system does not adapt to the actual room availability.Instructions confirmed at the time of booking to switch the room configuration from a queen to a twin double were ignored on arrival due to reallocation. This basically resulted in us getting a room serviced for 2 people instead of 3. There was plenty of parking but entry and exit was very inconvenient for a big sedan/suv. Front desk staff were very friendly and approachable but could not help with the booking issue resulting in a not so good sleep quality with a extra roll on bed. Primary use of the room was to sleep and refresh.

overall a nice place to stay very good staff and close to most things needed when on holiday.Price was good and the breakfast was very good.The only faults I could suggest would be to install some form of shade around the pool and if possible speed up the lifts

No complaints. Great attentive service from the moment we walked in the door. All our questions were answered. The shuttle bus organised to take us from hotel to see Elton John was excellent and returned to hotel promptly.

awesome sleep, bed was sooo comfortable. Quick trip to see Elton John,snagged a bargin on the accommodation for price. Facilities and staff were wonderful nothing was a drama. Mercure Parramatta was great.

Every staff serve with smile, very customer friendly, kind service, taken care well, love to recommend, and stay again in our next trip. This is the tips to continue the service excellence to make happier

We booked the room on our way to Sydney and even though I had no previous experience with this hotel and location. However I have experience with other Mercure hotels , so I knew I won’t be disappointed. Had a great comfortable night in there with great service from the concierge staff.

If you need to be in this part of Sydney this is a good choice. close to Parramatta, and Olympic Park. Large rooms with effective airconditioning. There seem to have been some bathroom upgrades e.g. new hardware and PC items. A major improvement recently is the new pool area. What was once a fairly ugly concrete tiled area, now has a brand new timber deck, and new lounge furniture. There are also two tennis courts. We enjoyed our meals in the restaurant, join the Accor Plus loyalty program for great discounts on food.