Mercure Sydney Parramatta bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.119 ulasan

Jaminan Harga
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Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SYDNEY, Australia

Deskripsi

Keistimewaan hotel

  • 4 ruang konferensi dan acara yang fleksibel

  • Santap bergaya Australia modern di M Restaurant & Bar

  • WiFi, TV LCD dengan Saluran Kabel dan Ruang Kerja

  • Kolam Luar Ruang, Spa, Lapangan Tenis, dan Area Duduk di Teras

  • 10 menit dari Olympic Park dan 40 menit ke Sydney CBD

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Lokasi hotel

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telepon
Fax +61 2 8836 1043

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

M RESTAURANT

Restoran M menyediakan sarapan prasmanan dan menu makan malam a la carte setiap hari. Chef menyajikan menu Australia modern terutama hidangan laut dan steak. Nikmati makan malam di area teras luar ruang selama musim panas.

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Peringkat ALL  3.9/5  1.119 ulasan

Peringkat TripAdvisor  3.9/5  1.113 ulasan

🏈Grand Final Vibes & Great Service!

Catatan Tripadvisor 5.0/5

GlendaW30 Ulasan TripAdvisor tersertifikasi

First time staying at this property. Staff were friendly and made check-in smooth and welcoming. Location is super convenient, close to the light rail, with parking available onsite. Buffet breakfast was nice. Tennis court and pool onsite too. Loved the fun touch in the lobby with Broncos vs Storm balloons for the NRL Grand Final; fun way to celebrate the season! Comfortable stay with great service all around.

Dear Glenda, Thank you for your fantastic review! We’re delighted to hear that your first stay with us was enjoyable and that our team made you feel welcome from the start. It’s great to know you appreciated our convenient location, onsite parking, buffet breakfast, and leisure facilities. We’re also glad you enjoyed the little Grand Final touches in the lobby. We love activating our lobby for big occasions, Christmas is the current vibe! We look forward to welcoming you back to Mercure Sydney Parramatta for another comfortable stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A nice stay at Parramatta Mercure

Catatan Tripadvisor 4.0/5

Chantelle W Keluarga - Ulasan TripAdvisor tersertifikasi

The Mercure in Parramatta is a nice hotel to stay at. The Service is very good with staff being proactive and friendly, particularly the receptionists. The rooms are good, however they are not very sound proof and you can hear the lifts if positioned nearby. The overall hygiene and sanitation is satisfactory. Overall I had nice experience and the mercure is suited well for families as the staff can make up an additional bed from the couch to accommodate.

Dear Chantelle, Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our friendly service, especially from our reception team. I appreciate your comments regarding room soundproofing and I know that the room you stayed in is very close to the lift. I am sorry for the impact this had to your stay. It’s great to know you found our hotel suitable for families and that our team could accommodate your needs. We look forward to welcoming you for another pleasant stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Bad service

Catatan Tripadvisor 2.0/5

SaimaH1904 Keluarga - Ulasan TripAdvisor tersertifikasi

Very bad room service experience! We stayed at this property for 5 nights and had to repeatedly request room cleaning every single day. Despite our requests, the rooms were often left uncleaned. To make matters worse, dirty hand gloves were left on our dining table, and the toilets were not cleaned either. The service from the Mercure team was extremely unprofessional and disappointing. When we raised our concerns, the manager simply said, “Maybe the staff were busy,” — which is an unacceptable excuse. We paid a good amount expecting basic cleanliness and hospitality, but the service we received was far below standard. Definitely not what you’d expect from a reputed hotel chain.

Dear SaimaH1904, Thank you for taking the time to share your review. I’m very sorry to hear about your experience, and I assure you it is not at all reflective of the standard we aim to deliver for our guests. Daily housekeeping is a standard offering at our hotel and operates on an opt-out basis, so I was both surprised and disappointed to learn that this service was not provided during your stay. I have shared your feedback with our Executive Housekeeper to investigate and follow up with the team. If you would like to discuss your experience further, please don’t hesitate to contact me directly at the hotel. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A great stay

Catatan Tripadvisor 5.0/5

jmeh08 Couples - Ulasan TripAdvisor tersertifikasi

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Dear Guest, Thank you for the great review! We are so pleased to know that you had a wonderful stay. Our team is dedicated to providing excellent service, and it’s gratifying to hear that it made a positive impact on your visit. We hope to welcome you again soon!" Kind Regards, Sovana Bhattarai Front Office Manager

In need of renovations

Catatan Tripadvisor 3.0/5

OnAir598567 Keluarga - Ulasan TripAdvisor tersertifikasi

Booked a family trip over the Australia day long weekend. Checkin process was okay. Got an email to allow online check in, but when I arrived I had to do it all again. Didn’t make much sense sending an email first. Room was basic, very dated, in need of renovations to update and not very clean. Bathroom looks like it needs a good scrub. We had a room booked for 4, but only 2 towels were provided. Staff quickly assisted and gave us some extra towels. The following day we returned after a very long day to find our room had been made up, and all our towels had disappeared.. had to go to reception at midnight to ask for some towels.. good location, easy access to trams and trains, club across the road had amazing food, but would look elsewhere to book again until renovations were done on the rooms.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 501 ulasan 8.6/10 Lokasi
  • 1.064 ulasan 5.4/10 Kamar
  • 760 ulasan 7.4/10 Pelayanan
  • 21 ulasan 2.7/10 Internet
  • 524 ulasan 3.9/10 Kebersihan
  • 271 ulasan 3.4/10 Fasilitas
  • 230 ulasan 6.3/10 Sarapan
  • 213 ulasan 3.8/10 Makanan

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Semua hotel kami di PARRAMATTA

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.