悉尼港大码头铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,548 评论

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61 Macquarie Street, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 从您的阳台套房欣赏皇家植物园或悉尼港的美景

  • 娱乐平台包括泳池、水疗中心和健身房，可俯瞰环形码头

  • 在 Acapulco El Vista 品尝特色鸡尾酒和时令菜肴

  • 前往 Q 餐厅，享受一流的美景，尽情品尝现代时令美食

  • 3 个可灵活调整的会议区，配有迎宾区，可俯瞰环形码头

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酒店位置

悉尼港大码头铂尔曼酒店

61 Macquarie Street
2000 悉尼
澳大利亚

GPS:-33.860545, 151.213036

电话
传真 +61 2 9256 4040

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,548 评论

TripAdvisor 评级  4.5/5  1,932 评论

2-3 star at best.

Tripadvisor 评级 3.0/5

bonhomieUk 经 TripAdvisor 认证的评论

Pro’s-The location is fantastic, no denying that, unfortunately for us, that’s where the experience stopped. Admittedly the lacklustre entrance when we arrived was partly due to ongoing renovations to the dining area. The day we checked out, the boards hiding the building work were taken down as the restaurant was near to reopening and you do get a great view of the harbour. Staff member Arvee Palmdale was extremely helpful when we asked about a particular area we were thinking of visiting. Also the male concierge was helpful. Good insulation from harbour noise’s but a great atmosphere outside on the balcony, watching ‘river life’. Con’s- No bellboy to assist with luggage from taxi Bland furnishings in room, could it be more grey and drab? Grubby grouting in the bathroom should be replaced, no excuse for dirty appearance. If you’re looking for fluffy luxury bath towels, you won’t find them here. You will have the thinnest toilet paper too. Bathroom amenities when used were not replenished. Leaving the room one evening in a rush, I had caught a thread on some clothing and left it where it fell on the carpet, despite the room being serviced the next morning, it was evident that the carpet hadn’t been hoovered. If you request anything from housekeeping, be prepared to wait, wait and wait and then have to make another request for the same thing. The most extraordinary breakfast arrangement, the menu states, you can have max 1 each of a main, side, coffee and juice, never been in an advertised 5 star hotel that restricted the breakfast in that way! Don’t sit at the round tables next to the window, disgustingly sticky, they needed a good clean. We stayed in a 5 star hotel in Brisbane, the difference between that hotel and this Pullman couldn’t be further apart. Overall, if you can lower your expectations and aren’t expecting a 5 star hotel/ apartment, you won’t be disappointed.

EXCEPTIONAL

Tripadvisor 评级 5.0/5

DayTrip23636544657 经 TripAdvisor 认证的评论

2 Garden view rooms booked 2 nights 21st to 23rd November.608 & 611 Reception staff were very kind held our luggage till check in. Also dealing with the payments efficiently. Our grand daughter and daughter were upgraded to a brilliant Harbour view room which staff gave great attention to treating her to lovely chocolates and card with 21st birthday wishes Bath towels shaped into swans on the bed and red rose petals. My husband and I loved our garden view room. Furnishings in both rooms were very calming and relaxing. We had everything we needed in the kitchen and appliances worked perfectly. Congratulations and best wishes to everyone

Dear Guest, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay with us from 21–23 November in rooms 608 and 611. It is lovely to know that our reception team provided kind and efficient service, from holding your luggage to assisting with your payments. We are also thrilled that your granddaughter and daughter enjoyed the complimentary upgrade to a Harbour View room. Our team was very happy to help make the 21st birthday celebration special, and we’re glad the chocolates, card, swan towels, and rose petals added a memorable touch. We’re pleased to hear that you and your husband loved your Garden View room, and that the furnishings and calming atmosphere contributed to a relaxing stay. It’s wonderful that the kitchen amenities and appliances were convenient and worked perfectly for you. Thank you once again for your kind words and congratulations—they mean a great deal to our team. We look forward to welcoming you and your family back for another enjoyable stay. From, Pullman Quay Grand Management

Great base in Sydney

Tripadvisor 评级 5.0/5

Orcbait 经 TripAdvisor 认证的评论

We really appreciated what you get here. We had a water view suite looking over the ferries at the quay and the bridge. The hotel pictures do not really do it justice. It is a surprisingly large apartment with tasteful, modern, clean decor, a sizeable balcony facing the view, very good bed. A very nice place to spend time in and so convenient to the many ferries, the Opera House, park, and restaurants. Overall decent value, and I would definitely stay here again. The single negative was that they have a strange obsession with trying to limit how much coffee you drink. Breakfast makes it clear only one coffee is included, and the coffee in our room was not replaced when the room was cleaned. One time we asked for more coffee pods in the room, and after two hours, they brought a single one. Very strange, and penny-wise & pound foolish in my view. Doesn’t change my overall impression of what you get here.

Dear Orcbait, Thank you so much for your truly generous feedback and for choosing to stay with us at Great base in Sydney. We are delighted to hear you appreciated the spaciousness, decor, and fantastic water views from your suite, especially the easy access to the ferries, Opera House, and local attractions. It's rewarding to know you had such a lovely time and would definitely stay again. Please accept our sincere apologies regarding the coffee limitations you experienced, both at breakfast and with the in-room supply. This is certainly not the impression we wish to give, and we agree that the delay in providing an extra pod is unacceptable. We are immediately reviewing our amenity restocking and breakfast service policies with our housekeeping and food & beverage teams to ensure this does not happen again. We are grateful for your high overall rating despite this isolated issue. We look forward to welcoming you back for another wonderful stay soon! Warm regards, Pullman Quay Grand Management Team

Best location

Tripadvisor 评级 5.0/5

NZP0PPY 经 TripAdvisor 认证的评论

We had a deluxe garden view and we are so glad we chose the garden view. It was away from all the harbour and noise. we could sit on our balcony in the late afternoon and enjoy a drink and platter overlooking the gardens. Plus as the garden view face east we got wonderful morning sun (dried my washing so well). Never once did we see anyone on the harbour balconies as they had sun streaming in the afternoon and would just be too hot. The apartment was clean and fresh. We loved the location. Breakfast was great - especially being able to order from menu, rather than having a stoggy buffet. Only gripe is the bed had a bit too much partner disturbance for us. And the dishwasher and laundry powder was not topped up for our 4 night stay. The room was so so quiet and we slept well.

Dear NZP0PPY, Thank you so much for taking the time to share such positive and detailed feedback about your recent stay with us. We are truly delighted to hear that you enjoyed the Deluxe Garden View apartment so much! It's great to know that you appreciated the quiet location, the lovely morning sun, and the chance to relax on your balcony in the late afternoon overlooking the gardens. We are also happy you enjoyed the apartment's cleanliness, the excellent location, and our a-la-carte breakfast service. We sincerely apologize for the few issues you encountered. We are sorry to hear the bed had a noticeable amount of partner disturbance, and that the supply of dishwasher and laundry powder was not consistently topped up during your 4-night stay. Please know we have immediately shared this feedback with our housekeeping and maintenance teams to review our amenity replenishment process and the comfort of our mattresses. We are so glad you slept well overall due to the quietness of the room, and we hope to welcome you back again soon! Warm regards, Pullman Quay Grand Management Team

客户意见评级 4.5/5

Yusi L. 情侣住宿 - 所有已确认评论

很大的房间，还有三角浴缸，很舒服的spa浴缸，工作人员也会帮忙搬运行李。

Dear Yusi L., Thank you so much for your truly lovely feedback! We're absolutely delighted to hear that you found the room very large and that you enjoyed the triangle and spa bathtubs—it sounds like you had a wonderfully relaxing stay! We know those features are special, and it means a lot to know you found them so comfortable. We're also happy that our team was able to help with your luggage. We look forward to welcoming you back for another relaxing visit soon! Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

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其他网络用户评价我们的酒店

  • 938 评论 9.8/10 位置
  • 1,158 评论 8.2/10 房间
  • 889 评论 8/10 服务
  • 10 评论 3.1/10 上网
  • 349 评论 8.1/10 舒适度
  • 217 评论 6.1/10 清洁度
  • 216 评论 6.7/10 设施
  • 157 评论 5.8/10 早餐

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