悉尼港大码头铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,534 评论

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61 Macquarie Street, 2000 悉尼, 澳大利亚

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酒店其他优惠

  • 从您的阳台套房欣赏皇家植物园或悉尼港的美景

  • 娱乐平台包括泳池、水疗中心和健身房，可俯瞰环形码头

  • 在 Acapulco El Vista 品尝特色鸡尾酒和时令菜肴

  • 前往 Q 餐厅，享受一流的美景，尽情品尝现代时令美食

  • 3 个可灵活调整的会议区，配有迎宾区，可俯瞰环形码头

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酒店位置

悉尼港大码头铂尔曼酒店

61 Macquarie Street
2000 悉尼
澳大利亚

GPS:-33.860545, 151.213036

电话
传真 +61 2 9256 4040

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,534 评论

TripAdvisor 评级  4.5/5  1,933 评论

Good Experience for a Special Occasion

Tripadvisor 评级 5.0/5

kimberleycoral 经 TripAdvisor 认证的评论

My wife and i stayed in a De Luxe harbour view room for 5 nights to celebrate 80th Birthday and Diamond Wedding Anniversary.Joey Chung Reservations Supervisor attended to room decorations and provided Champagne and nibbles.Excellent job Joey very much appreciated and this made a surprise welcome. Room was clean and very quiet,together with a very comfortable bed.Excellent views of harbour to enjoy with a good champagne.Unfortunately not long after arriving we had to change rooms due to aircon not working.This was not a major problem. We definitely chose the right hotel to celebrate our special occasions.

Dear Kimberley, Thank you for sharing your experience at Pullman Quay Grand Sydney Harbour. We are delighted to know that you chose our hotel to celebrate such significant milestones, and we appreciate your kind words regarding our Reservations Supervisor, Joey Chung. It is wonderful to hear that the room decorations and amenities contributed to your special occasion. We apologize for the inconvenience you encountered with the air conditioning and the need to change rooms. While it is reassuring to know this did not detract from your overall experience, we are committed to ensuring our facilities meet the highest standards. Your feedback is invaluable in helping us maintain our commitment to excellence. We look forward to welcoming you back for more memorable celebrations in the future. Best Regards, Pullman Quay Grand Management Team

Amazing Pullman Grand Quay

Tripadvisor 评级 5.0/5

WanChew 经 TripAdvisor 认证的评论

My family and I stayed 4 nights at Pullman Grand Quay. We were in the 2 bedroom apartment overlooking the garden. It was the best hotel we stayed in during the 2 week trip. The apartment was very spacious and very clean. Garden view is nothing special but we did get to see the Sydney Opera House from the balcony. Location is unbeatable for tourists who want to be in the thick of the action. The lift goes directly to the 1st floor which opens up to the promenade and wharfs. Step through the glass doors and immediately soak up the bustle and vibes of Sydney. Sydney Opera House is a 7 min walk away. The trams and monorail both stop a short walk away. Breakfast is ala carte style, not buffet, not unlimited. It is definitely quality over quantity. We tried most of the items on the menu during our stay and all were good. The pizzeria attached to the hotel has very nice food, definitely recommend it. We will stay in Pullman again if we visit Sydney again!

Dear WanChew, Thank you very much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to hear that Pullman Grand Quay was the best hotel you experienced during your two-week trip — that is a great compliment and means a lot to our entire team. It’s fantastic to know that you and your family enjoyed the spaciousness and cleanliness of the two-bedroom apartment, as well as the unexpected bonus view of the Sydney Opera House from your balcony. We’re also pleased that our location enhanced your experience. Being right in the heart of Circular Quay, with direct lift access to the promenade and wharfs, is something we’re very proud of, and it’s wonderful to hear how much you enjoyed the energy and convenience of the area. Thank you for your kind comments about our à la carte breakfast concept. We’re glad you appreciated the quality of the dishes and had the chance to try a variety of menu items. Your recommendation of our pizzeria is also much appreciated — we’ll be sure to pass this on to the team. We sincerely look forward to welcoming you and your family back to Pullman Grand Quay on your next visit to Sydney. From, Pullman Quay Grand Management

2-3 star at best.

Tripadvisor 评级 3.0/5

bonhomieUk 经 TripAdvisor 认证的评论

Pro’s-The location is fantastic, no denying that, unfortunately for us, that’s where the experience stopped. Admittedly the lacklustre entrance when we arrived was partly due to ongoing renovations to the dining area. The day we checked out, the boards hiding the building work were taken down as the restaurant was near to reopening and you do get a great view of the harbour. Staff member Arvee Palmdale was extremely helpful when we asked about a particular area we were thinking of visiting. Also the male concierge was helpful. Good insulation from harbour noise’s but a great atmosphere outside on the balcony, watching ‘river life’. Con’s- No bellboy to assist with luggage from taxi Bland furnishings in room, could it be more grey and drab? Grubby grouting in the bathroom should be replaced, no excuse for dirty appearance. If you’re looking for fluffy luxury bath towels, you won’t find them here. You will have the thinnest toilet paper too. Bathroom amenities when used were not replenished. Leaving the room one evening in a rush, I had caught a thread on some clothing and left it where it fell on the carpet, despite the room being serviced the next morning, it was evident that the carpet hadn’t been hoovered. If you request anything from housekeeping, be prepared to wait, wait and wait and then have to make another request for the same thing. The most extraordinary breakfast arrangement, the menu states, you can have max 1 each of a main, side, coffee and juice, never been in an advertised 5 star hotel that restricted the breakfast in that way! Don’t sit at the round tables next to the window, disgustingly sticky, they needed a good clean. We stayed in a 5 star hotel in Brisbane, the difference between that hotel and this Pullman couldn’t be further apart. Overall, if you can lower your expectations and aren’t expecting a 5 star hotel/ apartment, you won’t be disappointed.

EXCEPTIONAL

Tripadvisor 评级 5.0/5

DayTrip23636544657 经 TripAdvisor 认证的评论

2 Garden view rooms booked 2 nights 21st to 23rd November.608 & 611 Reception staff were very kind held our luggage till check in. Also dealing with the payments efficiently. Our grand daughter and daughter were upgraded to a brilliant Harbour view room which staff gave great attention to treating her to lovely chocolates and card with 21st birthday wishes Bath towels shaped into swans on the bed and red rose petals. My husband and I loved our garden view room. Furnishings in both rooms were very calming and relaxing. We had everything we needed in the kitchen and appliances worked perfectly. Congratulations and best wishes to everyone

Dear Guest, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay with us from 21–23 November in rooms 608 and 611. It is lovely to know that our reception team provided kind and efficient service, from holding your luggage to assisting with your payments. We are also thrilled that your granddaughter and daughter enjoyed the complimentary upgrade to a Harbour View room. Our team was very happy to help make the 21st birthday celebration special, and we’re glad the chocolates, card, swan towels, and rose petals added a memorable touch. We’re pleased to hear that you and your husband loved your Garden View room, and that the furnishings and calming atmosphere contributed to a relaxing stay. It’s wonderful that the kitchen amenities and appliances were convenient and worked perfectly for you. Thank you once again for your kind words and congratulations—they mean a great deal to our team. We look forward to welcoming you and your family back for another enjoyable stay. From, Pullman Quay Grand Management

Great base in Sydney

Tripadvisor 评级 5.0/5

Orcbait 经 TripAdvisor 认证的评论

We really appreciated what you get here. We had a water view suite looking over the ferries at the quay and the bridge. The hotel pictures do not really do it justice. It is a surprisingly large apartment with tasteful, modern, clean decor, a sizeable balcony facing the view, very good bed. A very nice place to spend time in and so convenient to the many ferries, the Opera House, park, and restaurants. Overall decent value, and I would definitely stay here again. The single negative was that they have a strange obsession with trying to limit how much coffee you drink. Breakfast makes it clear only one coffee is included, and the coffee in our room was not replaced when the room was cleaned. One time we asked for more coffee pods in the room, and after two hours, they brought a single one. Very strange, and penny-wise & pound foolish in my view. Doesn’t change my overall impression of what you get here.

Dear Orcbait, Thank you so much for your truly generous feedback and for choosing to stay with us at Great base in Sydney. We are delighted to hear you appreciated the spaciousness, decor, and fantastic water views from your suite, especially the easy access to the ferries, Opera House, and local attractions. It's rewarding to know you had such a lovely time and would definitely stay again. Please accept our sincere apologies regarding the coffee limitations you experienced, both at breakfast and with the in-room supply. This is certainly not the impression we wish to give, and we agree that the delay in providing an extra pod is unacceptable. We are immediately reviewing our amenity restocking and breakfast service policies with our housekeeping and food & beverage teams to ensure this does not happen again. We are grateful for your high overall rating despite this isolated issue. We look forward to welcoming you back for another wonderful stay soon! Warm regards, Pullman Quay Grand Management Team

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其他网络用户评价我们的酒店

  • 931 评论 9.8/10 位置
  • 1,144 评论 8.1/10 房间
  • 870 评论 7.8/10 服务
  • 10 评论 3.1/10 上网
  • 354 评论 8/10 舒适度
  • 223 评论 5.1/10 食物
  • 222 评论 6.3/10 设施
  • 219 评论 5.9/10 清洁度

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