悉尼港大码头铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,518 评论

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61 Macquarie Street, 2000 悉尼, 澳大利亚

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  • 从您的阳台套房欣赏皇家植物园或悉尼港的美景

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酒店位置

悉尼港大码头铂尔曼酒店

61 Macquarie Street
2000 悉尼
澳大利亚

GPS:-33.860545, 151.213036

电话
传真 +61 2 9256 4040

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,518 评论

TripAdvisor 评级  4.5/5  1,935 评论

Cockroaches in room

Tripadvisor 评级 1.0/5

Luxurytravellerjt 经 TripAdvisor 认证的评论

We are here now and are half way through our 8 night stay. On the 2nd day we saw cockroaches in our room and complained. We were told the room would be sprayed immediately. However, 24 hours later and we have more cockroaches in the room. The duty manager has said they will send someone up to sweep them away if we point them out! I asked about the spray and he said they will do that but can’t find any spray at the moment - makes me wonder if they bothered spraying yesterday. We’ve stayed here several times over the last few years and it is definitely going downhill. There are also maintenance issues - broken iron, broken balcony blinds (no sign of the blind being repaired despite our request 2 days ago) but the cockroaches and manager attitude to the problem is the worst. We will never stay here again and will be looking for a clean hotel to move to tomorrow.

Great hotel, great location. Really warm and welcoming

Tripadvisor 评级 5.0/5

Ian H 经 TripAdvisor 认证的评论

Me and my wife stayed here as the last hotel of a 6 week trip around Australia and New Zealand and wanted to stay somewhere special to mark the end of a special trip. We usually stay around Darling Harbour when in Sydney so this was a real change for us. We stayed in a lux harbour view room and it didn’t disappoint. The view was amazing, with easy transport links right outside. Being able to sit on the balcony and watch the Cruise ships departing was lovely, especially with the views of the bridge as a backdrop.

Dear Ian H, Thank you for sharing your delightful feedback regarding your recent stay with us. We are thrilled to hear that you and your wife found our hotel to be a fitting conclusion to your extensive travels throughout Australia and New Zealand. It is wonderful to know that the luxurious harbour view room met your expectations and that you enjoyed the stunning vistas of the bridge and the departing cruise ships. We take pride in our prime location and the convenience it offers for exploring Sydney. Your kind words about our warm and welcoming atmosphere are greatly appreciated. We hope to have the opportunity to welcome you back for another memorable stay in the future. Sincerely, Pullman Quay Grand Management Team

Good Experience for a Special Occasion

Tripadvisor 评级 5.0/5

kimberleycoral 经 TripAdvisor 认证的评论

My wife and i stayed in a De Luxe harbour view room for 5 nights to celebrate 80th Birthday and Diamond Wedding Anniversary.Joey Chung Reservations Supervisor attended to room decorations and provided Champagne and nibbles.Excellent job Joey very much appreciated and this made a surprise welcome. Room was clean and very quiet,together with a very comfortable bed.Excellent views of harbour to enjoy with a good champagne.Unfortunately not long after arriving we had to change rooms due to aircon not working.This was not a major problem. We definitely chose the right hotel to celebrate our special occasions.

Dear Kimberley, Thank you for sharing your experience at Pullman Quay Grand Sydney Harbour. We are delighted to know that you chose our hotel to celebrate such significant milestones, and we appreciate your kind words regarding our Reservations Supervisor, Joey Chung. It is wonderful to hear that the room decorations and amenities contributed to your special occasion. We apologize for the inconvenience you encountered with the air conditioning and the need to change rooms. While it is reassuring to know this did not detract from your overall experience, we are committed to ensuring our facilities meet the highest standards. Your feedback is invaluable in helping us maintain our commitment to excellence. We look forward to welcoming you back for more memorable celebrations in the future. Best Regards, Pullman Quay Grand Management Team

Amazing Pullman Grand Quay

Tripadvisor 评级 5.0/5

WanChew 经 TripAdvisor 认证的评论

My family and I stayed 4 nights at Pullman Grand Quay. We were in the 2 bedroom apartment overlooking the garden. It was the best hotel we stayed in during the 2 week trip. The apartment was very spacious and very clean. Garden view is nothing special but we did get to see the Sydney Opera House from the balcony. Location is unbeatable for tourists who want to be in the thick of the action. The lift goes directly to the 1st floor which opens up to the promenade and wharfs. Step through the glass doors and immediately soak up the bustle and vibes of Sydney. Sydney Opera House is a 7 min walk away. The trams and monorail both stop a short walk away. Breakfast is ala carte style, not buffet, not unlimited. It is definitely quality over quantity. We tried most of the items on the menu during our stay and all were good. The pizzeria attached to the hotel has very nice food, definitely recommend it. We will stay in Pullman again if we visit Sydney again!

Dear WanChew, Thank you very much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to hear that Pullman Grand Quay was the best hotel you experienced during your two-week trip — that is a great compliment and means a lot to our entire team. It’s fantastic to know that you and your family enjoyed the spaciousness and cleanliness of the two-bedroom apartment, as well as the unexpected bonus view of the Sydney Opera House from your balcony. We’re also pleased that our location enhanced your experience. Being right in the heart of Circular Quay, with direct lift access to the promenade and wharfs, is something we’re very proud of, and it’s wonderful to hear how much you enjoyed the energy and convenience of the area. Thank you for your kind comments about our à la carte breakfast concept. We’re glad you appreciated the quality of the dishes and had the chance to try a variety of menu items. Your recommendation of our pizzeria is also much appreciated — we’ll be sure to pass this on to the team. We sincerely look forward to welcoming you and your family back to Pullman Grand Quay on your next visit to Sydney. From, Pullman Quay Grand Management

2-3 star at best.

Tripadvisor 评级 3.0/5

bonhomieUk 经 TripAdvisor 认证的评论

Pro’s-The location is fantastic, no denying that, unfortunately for us, that’s where the experience stopped. Admittedly the lacklustre entrance when we arrived was partly due to ongoing renovations to the dining area. The day we checked out, the boards hiding the building work were taken down as the restaurant was near to reopening and you do get a great view of the harbour. Staff member Arvee Palmdale was extremely helpful when we asked about a particular area we were thinking of visiting. Also the male concierge was helpful. Good insulation from harbour noise’s but a great atmosphere outside on the balcony, watching ‘river life’. Con’s- No bellboy to assist with luggage from taxi Bland furnishings in room, could it be more grey and drab? Grubby grouting in the bathroom should be replaced, no excuse for dirty appearance. If you’re looking for fluffy luxury bath towels, you won’t find them here. You will have the thinnest toilet paper too. Bathroom amenities when used were not replenished. Leaving the room one evening in a rush, I had caught a thread on some clothing and left it where it fell on the carpet, despite the room being serviced the next morning, it was evident that the carpet hadn’t been hoovered. If you request anything from housekeeping, be prepared to wait, wait and wait and then have to make another request for the same thing. The most extraordinary breakfast arrangement, the menu states, you can have max 1 each of a main, side, coffee and juice, never been in an advertised 5 star hotel that restricted the breakfast in that way! Don’t sit at the round tables next to the window, disgustingly sticky, they needed a good clean. We stayed in a 5 star hotel in Brisbane, the difference between that hotel and this Pullman couldn’t be further apart. Overall, if you can lower your expectations and aren’t expecting a 5 star hotel/ apartment, you won’t be disappointed.

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其他网络用户评价我们的酒店

  • 934 评论 9.8/10 位置
  • 1,150 评论 8.1/10 房间
  • 875 评论 7.7/10 服务
  • 10 评论 3.1/10 上网
  • 359 评论 8.1/10 舒适度
  • 224 评论 5.1/10 食物
  • 222 评论 6.3/10 设施
  • 219 评论 6/10 清洁度

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