悉尼市中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 3,058 评论

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悉尼市中心诺富特酒店 - Image 1
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7 to 9 York Street, 2000 SYDNEY, 澳大利亚

描述

酒店其他优惠

  • 酒店位于中心位置，周围遍布着悉尼的标志性景点

  • 附近有多条交通线路，可轻松直达机场

  • 新近翻修的客房，配备一流的数字化设施

  • Birdie 酒吧和小酒馆提供现代餐点和创意鸡尾酒

  • 健身中心提供跑步机、单车和自由负重器械

我们的客房

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酒店位置

悉尼市中心诺富特酒店

7 to 9 York Street
2000 SYDNEY
澳大利亚

GPS:-33.86481857299805, 151.20530700683594

电话
传真 +61000000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

BIRDIE BAR & BRASSERIE

步入 Birdie 酒吧和小酒馆，您能感受到这里的人们对鸟类的热爱。如果您时间紧迫并且饥肠辘辘，可以点份快捷午餐，否则，可以选择美味的拼盘，与朋友和家人一起享用。可根据您的需求烹制可口菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  3,058 评论

TripAdvisor 评级  3.2/5  38 评论

Serious Privacy Violation Despite Great Location

Tripadvisor 评级 2.0/5

Christian H 经 TripAdvisor 认证的评论

We stayed at Novotel Sydney City Centre over New Year’s while visiting Sydney. The location is excellent, and check-in was smooth using the self check-in kiosks. The room itself was spacious, clean, and comfortable, and the bed was good. However, there were early warning signs, such as hotel hallways filled with bags of used laundry and bedsheets, which didn’t feel appropriate for a hotel at this level. The real issue occurred on January 1st. Breakfast was included in our stay and, while there was a line to be seated, this was understandable given it was the morning after New Year’s Eve and the hotel appeared to be full. After breakfast, my wife and I returned to our room to rest and placed the “Do Not Disturb” sign clearly on the door. About an hour later, housekeeping knocked anyway to ask if we wanted the room cleaned. We politely declined. Roughly 90 minutes later, while I was asleep and my wife was showering, housekeeping again ignored the Do Not Disturb sign and knocked. I declined once more, half asleep. The staff member continued to ask repeatedly, at which point I became frustrated and clearly stated that we wanted privacy and did not want housekeeping. Despite this, the housekeeping staff opened the door and entered the room. At that moment, my wife was naked in the bathroom and I was only wearing shorts. The staff member said she needed to scan a QR code inside the doorframe and proceeded to do so using a handheld device, despite us being visibly distressed and having refused entry multiple times. This was a serious invasion of privacy and completely unacceptable, especially at a hotel charging close to AUD 1,000 per night during this period. Later that day, I raised the issue at reception. The staff member was apologetic and said she would escalate it to a manager and get back to me. No one followed up. The next day, I returned to reception and spoke directly with a manager, who apologized and offered late checkout, chocolates, or a bottle of wine. However, this was not about compensation. It was about understanding how such a breach of privacy could happen at all. When guests display a Do Not Disturb sign and explicitly refuse entry, that boundary must be respected. Unfortunately, while the location and room were good, this experience overshadowed our stay. Privacy and safety are non-negotiable in hospitality, and this incident fell far below acceptable standards.

Nice 2 night stay but nothing to rave about

Tripadvisor 评级 3.0/5

CWhite1307 经 TripAdvisor 认证的评论

Booked a Junior Suite for 2 adults and our 12 year old daughter for NYE 2025. Upon arrival, we noticed the sofa didn't turn into a bed as expected. Called reception and they advised the sofa didn't turn into a bed, and they expected the child to share our bed - what 12 year old sleeps in bed with their parents?! I double checked my booking to make sure I wasn't going mad and had indeed booked it for 2 adults, 1 x 12 year old - correct. It had to be referred to management, and we finally got a call back to say they'd bring an extra bed into the room. This was done, however this did then eat into our space in the room, especially with our 3 suitcases as we were only there for 2 nights. The room, aside from this, was nice - TV way too big and low down on the wall, but the bed was comfy. The layout of their ajoining restaurant is terrible, and to get around at breakfast you find yourself trying to squeeze between tables and chairs. On New Years Day, we had to queue for breakfast and this queue didn't die down - the restaurant simply isn't big enough for the number of guests. Also my husband wanted a fried egg, but the chef said they are cooked on demand, and he couldn't be bothered to wait based on how busy it was in the food area. Who cooks eggs on demand when the place is so busy?! These should be churned out one after the other onto a hot plate! Nice stay but amenities lacking here.

客户意见评级 3.0/5

Fanhua L. 朋友住宿 - 所有已确认评论

环境不错 但是住的四个晚上电梯有两个晚上电梯是坏的 有一个下午三台电梯都坏掉了

Dear L. Fanhua, Thank you for sharing your stay experience. We are pleased to hear that you were satisfied with the environment, but we sincerely apologize for the inconvenience caused by the elevator malfunction. Your feedback is very important for us to improve our services. Best regards, Novotel Sydney City Centre

Central Location

Tripadvisor 评级 5.0/5

Allen P 经 TripAdvisor 认证的评论

We selected Novotel Sydney City Centre on York and Margaret Streets for is central locality to be able to walk to key areas we wanted to visit. Close to George Street, Martin Place, and Circular Quay, The Rocks, Opera House, and Barangaroo Esplanade. And very close to Wynyard Station for arrival and departure. The room was very good and clean. I have been a member of ALL / Accor for about 25 years, and stay in Accor hotels worldwide. Birdie Restaurant on ground floor is great as a café, bar and meals for evening and breakfast. Check-in is on-line ahead of time, or on-line on arrival, or at the check-in desk with a person. The staff are really friendly and helpful - Thank you. I highly recommend all the ALL / Accor hotels in the group :)

A great night’s sleep

Tripadvisor 评级 5.0/5

Brian M 经 TripAdvisor 认证的评论

I had a great experience at this hotel. Two nights of lovely sleep on a comfortable mattress. Provides modern charging facilities and had very friendly and patient staff. You felt welcome the moment you went in the doors. Would definitely recommend and will definitely stay here in future when in Sydney.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,559 评论 9.3/10 位置
  • 1,995 评论 6.4/10 房间
  • 1,766 评论 7.7/10 服务
  • 68 评论 4.5/10 上网
  • 930 评论 4.6/10 舒适度
  • 792 评论 6.4/10 清洁度
  • 494 评论 6.4/10 早餐
  • 370 评论 4.2/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。