宜必思悉尼巴兰加鲁酒店 3.5 星

客户意见评级 (ALL 评级) 4.3/5 948 评论

宜必思悉尼巴兰加鲁酒店 - Image 1
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宜必思悉尼巴兰加鲁酒店 - Image 3
宜必思悉尼巴兰加鲁酒店 - Image 4
22 Shelley Street, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

酒店目前正在进行翻修，增建一间健身房并升级现有的电梯。装修期间噪音较大，工作时间为周一至周五上午 10 点至下午 4 点。我们向您保证，全体工作人员将竭尽所能，最大限度地减少此次翻修为您带来的不便与干扰。

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酒店位置

宜必思悉尼巴兰加鲁酒店

22 Shelley Street
2000 悉尼
澳大利亚

GPS:-33.86679, 151.20256

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Lot 51

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  948 评论

TripAdvisor 评级  3.5/5  1,307 评论

Front of House team need retraining, shoe box room, BUT location is fabulous.

Tripadvisor 评级 1.0/5

ReeganBourgie Couples - 经 TripAdvisor 认证的评论

Check-in: 1/10 The gentleman’s attitude and sloppy appearance was not the most welcoming. As loyal Gold Members (not known to him as we booked via Amex Travel) we had many positive experiences at different Accor properties - a contrast at Ibis Barangaroo. Being the first point of F2F contact, FOH should be more aware of how they present themselves and the brand. Check in was a very disappointing experience. Barista / Cafe: 1/10 Upon check out the following morning, we decided to swing by the cafe for the included breakfast and made it by 8 minutes. You must be thinking that is a very specific time. Well, in fact it is as the younger gentleman behind the counter (light hair) told me that exact time. He was very perturbed by having to provide service so close to closing breakfast. All we were after were two untoasted cold toasted sandwiches and croissants to take away as we planned on leaving anyway. Again he was not impressed and attitude the entire time we were there was extremely negative (as if he was annoyed/bothered to have to work by making food and swiping us into the bathrooms. He would benefit from a few hospitality courses and how to provide customer service. Check out: 10/10 The younger dark haired gentleman was lovely, courteous and provided excellent customer service unlike the older taller dark haired gentleman at check in. We stayed in Room 609 and although the location is fabulous, we will not be back or making any recommendations. We were NOT expecting 5* treatment, but those team members were horrendous and we can honestly say we’ve gotten better service at a petrol station.

Dear guest, Thank you for taking the time to tell us about your experience at ibis Sydney Barangaroo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Sydney Barangaroo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially for what happened during breakfast and for what I apologize deeply. The team member has been approached so it doesn't happen in the future. However, I have also had a chat with our Front Office Supervisor who checked you in. He assured me the check-in went well apart from your frustration after we had to deny your membership benefits, to which you were not eligible for having boked through a third party. I understand the frustration about not being able to enjoy the benefits of your loyalty, but one of the key conditions is that you have to book directly with us, and being adamant about it doesn't make things easier as we have to enforce these rules, regardless of other hotels not following the rules. We appreciate your sharing your concerns, and it is our hope that we will see you in the future. Warm regards,

Great experience for our group of 10

Tripadvisor 评级 5.0/5

Mary-Ann K 经 TripAdvisor 认证的评论

The staff was super responsive and helpful leading up to the booking and during stay. Breakfast was great and staff lovely. The rooms were petite but super functional. The hotel has a great location and was in close vicinity to the event our staff was attending.

Good morning Mary-Ann, Thank you so much for your feedback! It was a real pleasure for us to have your group. I am really delighted to read that they enjoyed everything from the time of the booking to the stay and breakfast time. We cannot wait to welcome you back in the future! Warm regards

Definitely recommend this place!

Tripadvisor 评级 5.0/5

Kathleen G Solo travel - 经 TripAdvisor 认证的评论

Picked this place for its perfect location for seeing the sights along the wharf. Friendly staff, petite but stylish rooms and a great lobby. The lobby has a coffee bar with breakfast, happy hour 3-5 and simple dinner fare through 10pm. Fun siting area with a library lounge vibe. Really appreciated the free sparkling water on tap. Definitely recommend!

Dear Kathleen, Thank you so much for your wonderful review! We're thrilled to hear that our location, friendly staff, and stylish rooms made your stay enjoyable. It's great to know you enjoyed the lobby's coffee bar, happy hour, and dining options, as well as the cozy library lounge vibe. We’re especially glad you appreciated the free sparkling water on tap in the lounge —it's a small touch we love offering our guests. Your recommendation means the world to us, and we can’t wait to welcome you back for another fantastic stay! Best regards, Maxime Fourcade Front Office Manager

房间很小很旧

客户意见评级 3.0/5

Gg 商务住宿 - 所有已确认评论

房间很小，设施很旧，WiFi信号非常差，不过前台服务很热情礼貌

尊敬的 Guo X.： 十分感谢您花时间告诉我们有关您在 ibis Sydney Barangaroo 的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 Ibis，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 Jordan Giannopoulos Assistant Manager - ibis Sydney Barangaroo

Excellent Location, Great Hotel and Staff

Tripadvisor 评级 5.0/5

Elizaebell Friends getaway - 经 TripAdvisor 认证的评论

This hotel by far exceeded our expectations. In a fantastic location 5 minute walk from Darling Harbour and its bars, restaurants, nightlife, boat trips and tourist attractions. The bedrooms are quite small, but they have everything you need and although traffic was wizzing past outside our room, it did not disturb us. There’s a cosy lounge and bar area plus a gym with a shower, which we were able to use to freshen up after checkout before our evening flight, The staff were so friendly and helpful, especially Peter at reception who gave us maps, tips, advice etc to help make our stay as good as possible.

Dear Guest, Thank you so much for your glowing review! We’re thrilled to hear that your stay exceeded expectations and that our fantastic location, just minutes from Darling Harbour, added to your experience. It’s wonderful to know that despite the room’s proximity to traffic, you found it peaceful and well-equipped. We’re glad you enjoyed our cozy lounge, bar area, and gym facilities, especially the convenience of freshening up before your evening flight. Your kind words about our staff, particularly Peter at reception, will certainly be shared with the team—he’ll be delighted to know he made your stay memorable. We hope to welcome you back on your next visit to the city! Best regards, Maxime Fourcade Front Office Manager

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其他网络用户评价我们的酒店

  • 853 评论 9.5/10 位置
  • 890 评论 5.7/10 房间
  • 746 评论 8.9/10 服务
  • 10 评论 2.6/10 上网
  • 573 评论 3.5/10 舒适度
  • 328 评论 7.7/10 清洁度
  • 163 评论 7/10 早餐
  • 139 评论 6.6/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。