悉尼西码头诗铂高级服务公寓 5 星

客户意见评级 (ALL 评级) 4.5/5 2,221 评论

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98 Gloucester Street, The Rocks, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 娱乐平台设有泳池、水疗中心、桑拿房、健身房和日光浴平台，可欣赏壮丽美景

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  • 上网服务

  • 所有公寓均设有独立起居区和用餐区

  • 公寓可欣赏城市或悉尼港的美景

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酒店位置

悉尼西码头诗铂高级服务公寓

98 Gloucester Street, The Rocks
2000 悉尼
澳大利亚

GPS:-33.861564, 151.206993

电话
传真 +61 2 9240 6060

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar 每天早上 7 点至上午 10 点供应早餐，周四至周日中午 12 点至下午 2 点供应午餐，周六下午 5 点至晚上 9 点供应晚餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,221 评论

TripAdvisor 评级  4.5/5  1,786 评论

卓越奖 2023

Great Location; super comfort.

Tripadvisor 评级 5.0/5

Volvoman2004 Couples - 经 TripAdvisor 认证的评论

Very comfortable hotel, central location, large room with full kitchen, washing machine and dryer, and great views. We only had city view, but go up to swimming pool on 23rd floor for views of Sydney Bridge and opera house. Highly recommended.

Good afternoon VolvoMan, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Avoid un-refurbished apartment 1209

Tripadvisor 评级 3.0/5

Anne S 经 TripAdvisor 认证的评论

Our travel agent booked this for us specifically because of its location in Sydney and it was an apartment with laundry facilities which we needed at the midpoint of our holiday in Australia. On arrival the receptionist put us in a bad mood with her attitude. Our first impression of the apartment was how worn and tired everything was. According to the hotel our agent had booked us an un-refurbished room, although our agent has no paperwork to that effect. James, the hotel manager met with us and did everything he could to smooth the situation. This is a very brief summary of our email exchange with the hotel manager.

Dear Anne S, Thank you for sharing your feedback regarding your stay at The Sebel Quay West Suites Sydney. We sincerely apologise that the apartment's condition and your check-in experience did not meet your expectations. I am pleased to share that we have already commenced the refurbishment process. We are actively planning updates for the apartments that still need to be refurbished to ensure they meet the high standards our guests expect and deserve. Your feedback is invaluable in helping us identify areas for improvement, and I appreciate the opportunity to address your concerns during your stay. We hope to welcome you back in the future so you can experience the refreshed apartments and have a truly memorable stay. Kind regards, James Ferguson General Manager The Sebel Quay West Suites Sydney

Noisy, without internet

Tripadvisor 评级 2.0/5

W5818BTnina 经 TripAdvisor 认证的评论

We booked a room at The Sebel Quay West Suites Sydney well in advance requesting a quiet room away from the lifts. The room was neither of these. We had multiple promises to correct things including a complimentary bottle of wine. Nothing materialise. Steep stairs to the pool and a lack of railings to get to the spa was another blow.

Good evening Nina, Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you taking time to share your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Ferguson General Manager

Great value for money

Tripadvisor 评级 5.0/5

BoagsW 经 TripAdvisor 认证的评论

Very good value for money, nice spacious one bedrooms, they have everything, kitchen, dining and laundry. Fantastic spot at The Rocks, can walk everywhere.The lounge and bed were comfortable, great views. The pool great to have a swim. We will be back

Good afternoon Boags, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Location, Location, Location

Tripadvisor 评级 5.0/5

JohnsonFive 经 TripAdvisor 认证的评论

Exceptional good value for its location. Perfect view of Sydney Harbour and the Opera House. Clean. Amazing staff throughout. Perfect for one nights stay or a week. Close to everything that Sydney has to offer. It is certainly worth the little extra to have a suite overlooking Sydney Harbour.

Good evening Johnson, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

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其他网络用户评价我们的酒店

  • 1,251 评论 9.7/10 位置
  • 2,006 评论 8.1/10 房间
  • 1,234 评论 8.7/10 服务
  • 88 评论 1.8/10 上网
  • 465 评论 6.1/10 清洁度
  • 271 评论 9/10 游泳池
  • 208 评论 7.3/10 早餐
  • 117 评论 7.8/10 运动休闲

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