悉尼瑞士大酒店

客户意见评级 (ALL 评级) 4.4/5 7,247 评论

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68 Market Street, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

我们的客房

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酒店位置

悉尼瑞士大酒店

68 Market Street
2000 悉尼
澳大利亚

GPS:-33.870635, 151.207363

电话
传真 +61 2 9238 8899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Ten Stories

Jpb 餐厅供应一系列取材当地的应季美食。菜肴经过精心设计，带领用餐者展开一段风味、色彩与品质的美食之旅，享受采用高品质食材烹制而成的精致美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  7,247 评论

TripAdvisor 评级  4.3/5  3,917 评论

Great central location, perfect for staycation! Book the room with the lounge access! Worth it!!

Tripadvisor 评级 5.0/5

Msea999 Friends getaway - 经 TripAdvisor 认证的评论

Excellent location! Great girls staycation destination!! Stayed to celebrate friend's birthday in the executive suite with the lounge access. Took advantage of buffet breakfast(amazing! The hotel has own beehives on the rooftop...fresh honeycombs!!!), afternoon tea (sandwiches with one vegetarian option, cakes, scones) and pre dinner drinks and canape. Drinks included basic spirits, wine and beer, self serve. Stayed 3 nights, and canapes changed daily. 2 x basuc hot food (e.g. spring rolls, filo triangles, mini meat pie etc.), one always vegetarian. Plus cheese, cold meat, dips, crackers etc. Not an expansive menu but more than enough as pre dinner snack. We actually did not need to eat out. Suite had a bedroom and a separate dining/lounge area with a very convenient 2 way toilet with own basin, separate from the main bathroom. This was a hit for us 2 girls sharing the suite. We had the sofa bed made up in the lounge, so each had a bed and own space, too. Location is very central. Just around the corner from the Pitt st mall and across the road from the state theatre. Staff were all friendly and professional. Archie's bar was lovely for a drink or two. It does not have a harbour view, but excellent value for money and perfect for staycation!!!!

Great location but let down by ordinary breakfast

Tripadvisor 评级 3.0/5

nicmaree Couples - 经 TripAdvisor 认证的评论

Lovely room upgrade to corner. Room had all the ammenities needed for an over night stay right next to shopping district and other attractions in CBD. We had dinner at 10 Stories which was nice (seats were not comfortable) we asked to move to a booth and enjoyed our experience. Breakfast the next morning had the basics nothing amazing for price. Limited selection of tea and coffee. Accomodation was made asking for a small container of lactose free milk. Overall a nice stay but with some many options in Sydney CBD for price I’m not sure if lives up to the price point.

Dear nicmaree, Thank you for sharing your detailed feedback about your recent stay with us. We're delighted to hear that you enjoyed the corner room upgrade and found the location convenient. We apologise that the seating comfort at Ten Stories did not initially meet your expectations and that the breakfast offering felt basic with a limited team and coffee station. Thank you for your thoughtful review and we look forward to welcoming you back to Swissotel Sydney in the future. Warm regards, Michelle Holdsworth Front Office Manager

Could be better

Tripadvisor 评级 3.0/5

964olivia Couples - 经 TripAdvisor 认证的评论

We have booked for 6 nights and are regulate guests. As Accor platinum members we were given a ‘gold’ welcome gift in our room. We don’t receive a phone call (as we had inr he past ) & the change of exec hour times appears to be rather tight arsed. As everyone in exc were like vultures. The payment of a $50 holding fee is ridicules when you have all of our details . Sorry, but I’ve booked further down the road who have a longer exec club.

Dear 964olivia, Thank you for sharing your feedback. We sincerely appreciate you loyalty as an Accor Platinum member and your detailed insights. I am sorry to hear that the incorrect welcome amenity was placed in your room and have shared your feedback with our Guest Experience team directly. We understand your concern about the change in the Executive Club Lounge timings and the perceived tightness of the schedule. We acknowledge that guest experience can vary, and review this in an ongoing basis. We regret that your recent experience did not fully align with the service standards you expected and hope to have the opportunity to welcome you back in the future. Warm regards, Michelle Holdsworth Front Office Manager

位置好，环境好，工作人员很热情

客户意见评级 5.0/5

Lasely 家庭住宿 - 所有已确认评论

地理位置相当好，楼下就是各种商场，适合我逛街

Dear Mr Z., Thank you so much for taking time to share your recent experience with us. We\'re glad to hear that you had a great stay with us and our central location suited your needs. We look forward to welcoming you back in near future. With warm regards, Kim

Hopeless

Tripadvisor 评级 1.0/5

Jon P 经 TripAdvisor 认证的评论

You will love the Swissotel if you like: loud aircon noise in your room, curtains in your room that don't block out the light at night, smoke alarms with bright red flashing LEDs directly above your bed, 10 minute queues for breakfast (even when there are numerous free tables set and ready to go), coffee machines that don't actually work in the breakfast restaurant (there is no fresh coffee in this '5 star' hotel), staff that ignore you when waiting to place an order at the bar, staff that promise to email your receipt when you check out but then never send it coupled with a 15 minute wait on the phone, listening to the same self congratulatory hold message over and over again when trying to get through to one of their 'helpful team members' to chase up said receipt. Its a comedy of errors. Clearly focused on the overseas tourist market comprised of guests who stay once and never return. Although, that said, I am a business traveler who stayed once, and I also will never return.

Dear Jon, Thank you for providing a detailed review of your recent experience at Swissotel Sydney. Your feedback will be shared with our Management team for review and consideration. We are sorry that your stay did not meet your expectations on this occasion and hope to have the opportunity to serve you better in future. Warm regards, Michelle Holdsworth Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 3,131 评论 9.6/10 位置
  • 3,598 评论 7.7/10 房间
  • 3,776 评论 7.8/10 服务
  • 60 评论 4.8/10 上网
  • 1,126 评论 6.9/10 清洁度
  • 934 评论 7/10 早餐
  • 457 评论 7.7/10 酒吧和饮品
  • 402 评论 7.7/10 游泳池

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