悉尼瑞士大酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 6,773 评论

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描述

酒店其他优惠

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

我们的客房

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酒店位置

悉尼瑞士大酒店

68 Market Street
2000 悉尼
澳大利亚

GPS:-33.870635, 151.207363

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Ten Stories

Jpb 餐厅供应一系列取材当地的应季美食。菜肴经过精心设计,带领用餐者展开一段风味、色彩与品质的美食之旅,享受采用高品质食材烹制而成的精致美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  6,773 评论

TripAdvisor 评级  4.5/5  3,734 评论

Great hotel for business travel

Tripadvisor 评级 5.0/5

Martin K 经 TripAdvisor 认证的评论

Always love the Swissotel for business travel. The rooms are awesome and service is great. As a Diamond member, my loyalty is always acknowledged with preferred room allocations and nice little service details. The hotel is in a great location and offers enough options for informal meetings, incl. a very well run executive lounge.

The Beehive topped a sweet short city trip.

Tripadvisor 评级 5.0/5

Richie B 经 TripAdvisor 认证的评论

Our hotel room was surprisingly spacious. The food was delicious and innovative. The Beehive Dessert was divine and should be permanent on the menu. All the staff were friendly and helpful. The location was convenient for city shopping. Our wait staff Dilesh at dinner was attentive and accommodating.

Poor service. Mould in shower.

Tripadvisor 评级 1.0/5

Shona R 经 TripAdvisor 认证的评论

Poor service. Not a 5 star hotel by any means. 45 mins to get to the front of the check in line and then they mischarged me. Emails sent to correct it went unactioned. Had to chase and chase to finally get it sorted. Also mould in shower and very noisy a/c unit. Stay elsewhere.

Dear Shonar721, I am disappointed to hear of your experience regarding our Front Office and Swiss Service team. Please accept my sincere apologies and I will follow up directly with both. I am sorry to hear about your dissatisfaction with the air conditioning system and shower cleanliness, your feedback will be shared with our Engineering and Housekeeping teams. Warm regards, Michelle Holdsworth Front Office Manager

Great location

Tripadvisor 评级 4.0/5

Andrea B 经 TripAdvisor 认证的评论

Sydney Swissotel is in a great spot. Central, quiet and very clean. However, the lifts were out of order for the majority of our weekend stay which resulted in significant delays and overcrowding when they did come. The pillow service wasn’t great, although we requested pillows none were brought up. We also had difficulty with cards to pay the room fee and there was no option to enter a pin to trigger the card payment to go through. The staff and facilities were all lovely and I would stay again when next in Sydney.

Dear andreabN1349RJ, Thank you for providing an overview of your experience at Swissotel Sydney. We are sorry that the technical issue with our guest lifts impacted your stay in a negative way. Your comments regarding the pillow menu and delivery of requested items has been shared with our Executive Housekeeper to review. I personally will look into the issue you had with payment of your account as we can take EFTPOS transactions with a chip and pin feature. Thank you again for your feedback we look forward to welcoming you back in the future. Warm regards, Michelle Holdsworth Front Office Manager

Good location with easy access to subway & places of interest. Plenty of action to see right in city centre. Dinner on t

Tripadvisor 评级 4.0/5

harus888 经 TripAdvisor 认证的评论

Good location with easy access to subway & places of interest. Plenty of action to see right in city centre. Dinner on the 8th floor where the breakfast is has very good lamb & beef but strange that the restaurant charges extra 1.5% for the use of credit card in such an establishment. Comb was not provided when the website says toileteries are provided where i had to use my fingers as a comb. No provision of toothpaste for the rest of the days that we stayed where toothpaste was only provided for 1st day. The paper toothpaste is also very inconvenient to use where it hardens after opening so you can't use it for subsequent days.

Dear Harus888, Thank you for your review of Swissotel Sydney. Your comments regarding your dining experience have been shared with our Culinary team, we are pleased your enjoyed the offering. We appreciate your comments regarding our rooms amenities, additional amenities are available via request through our Swiss Service team. We hope to welcome you back for another stay soon. Warm regards, Michelle Holdsworth Front Office Manager

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其他网络用户评价我们的酒店

  • 2,785 评论 9.5/10 位置
  • 3,387 评论 7.6/10 房间
  • 3,527 评论 7.4/10 服务
  • 100 评论 4.7/10 上网
  • 1,054 评论 7.2/10 清洁度
  • 853 评论 6.8/10 早餐
  • 523 评论 5.5/10 性价比
  • 6 评论 2.9/10 沙滩

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