悉尼瑞士大酒店

客户意见评级 (ALL 评级) 4.4/5 7,033 评论

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68 Market Street, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 全新翻修的五星级酒店，位于悉尼市中心。

  • 位于中央商务区，靠近标志性地标景点和专卖店

  • 室外温水泳池和屡获殊荣的水疗中心

  • 被列为世界遗产的布莱克思兰 (Blaxland) 宴会厅可举办 400 人的活动

  • 这家创意餐厅提供时令现代澳大利亚美食

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酒店位置

悉尼瑞士大酒店

68 Market Street
2000 悉尼
澳大利亚

GPS:-33.870635, 151.207363

电话
传真 +61 92388899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Ten Stories

Ten Stories 高踞繁华街市之上。诚邀您莅临这片都市绿洲。我们特别呈现融汇本地食材与瑞士酒店特色原料的创意菜单，兼备共享拼盘与点菜服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  7,033 评论

TripAdvisor 评级  4.3/5  3,949 评论

卓越奖 2025

Central and elegant

Tripadvisor 评级 5.0/5

roundtheworld2019 经 TripAdvisor 认证的评论

A very good hotel in Sydney's CBD, right next to the Westfield Mall and the observation tower. The room was nice and spacious, and the view from the 23rd floor was sensational. You need to allow a little extra time here and there – at check-in and check-out (both times only staffed by one person), and with the elevators (there are many from the ground floor to the upper reception, but for the rooms you have to go to a different area. There are only three elevators there, one of which was permanently out of order during my stay). Breakfast is good, though not exactly award-winning. Overall, a rather upscale (though somewhat dated in places) hotel, not really suitable for holidays with children, more business style.

Dear roundtheworld2019, Thank you for sharing your detailed feedback following your recent stay with us. We’re delighted to hear that you enjoyed our central location, your spacious room, and the wonderful views from the 23rd floor. We also appreciate your comments regarding the wait times at check-in and check-out, as well as the lift availability. We understand how these delays can impact your experience, and your feedback will be shared with the relevant teams as we continue working to improve flow and efficiency. Thank you as well for your thoughts on breakfast and the overall style of the hotel. Your perspective is valuable, and we’re grateful you took the time to provide it. We hope to have the opportunity to welcome you back on your next visit to Sydney. Warm regards, Michelle Holdsworth Front Office Manager

Give it a very BIG miss

Tripadvisor 评级 2.0/5

Helen W 经 TripAdvisor 认证的评论

Give it a miss. Went for the weekend and spent a lot of time waiting for an elevator. They have big problems running a smooth and efficient lift service for guests. Large hotel one elevator out of order other 2 very slow. Waited 10 minutes for the elevator. When it arrived it was crowed with space and people would not let us in. Stay away from the large busy hotel unless you have plenty of time to waste

Dear helenwT8260QI, Thank you very much for taking the time to share your recent experience with us. I am truly sorry to hear how significantly our elevator delays impacted your stay. This is far from the seamless and efficient experience we aim to provide. Unfortunately, one of our guest elevators is currently being refurbished, which does place additional pressure on the remaining lifts during peak times. I completely understand how frustrating and inconvenient this would have been, especially when simply moving between floors should be quick and effortless. I sincerely apologise that we fell short on this occasion. Should you consider staying with us again, I would welcome the opportunity to personally look after your reservation and ensure a far smoother and more enjoyable experience. Warm regards, Michelle Holdsworth Front Office Manager

Excellent motel, service and food

Tripadvisor 评级 5.0/5

Pattyfrog 经 TripAdvisor 认证的评论

Stayed here 1 night. Well from check in to check out everything went so smoothly. As we arrived early our room wasn't ready but they offered us breakfast in the club lounge. The waitress was lovely and got us a coffee and there was a good variety of cold / hot food to choose from. In the afternoon we had complimentary canapees and drinks in the club lounge. There was so much choice for the alcohol selection. I only had a light beer, but there was lots of different spirits and wines available. Yummy cheeses, delicious anti pasta type olives, grilled zucchini, cold meats, caesar salad, dips, delicious bread sticks and biscuits. Also a selection of fruits. The food was being topped up immediately when it got low. There was even a fridge with complimentary ginger beer, San Pellegrino mineral water and other non-alcoholic choices. They had live music playing in the bar / restaurant on the 8th floor and a complimentary drink offered to us. Would recommend this motel when you need a place in the city as its in Market Street close to Town Hall, Westfield shops, QVB, the light rail and so many good restaurants.

Hi Pattyfrog, Thank you for your wonderful feedback. We are thrilled to hear you enjoyed our Executive Lounge offerings and the live music at our Arches Bar. Your kind words about our service and atmosphere mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another stay filled with great food, music, and hospitality. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Hotel can do better

Tripadvisor 评级 3.0/5

KennethSeet1975 经 TripAdvisor 认证的评论

Stayed here for a business trip. The stay was underwhelming and below expectations. Toilet had no basic amenities like toothbrush and toothpaste. The shower gel was not topped up and I had to get out of the shower to call housekeeping to get them to replace the bottle. Room was small and bumped into the cabinet as the bed and the cabinet was close to each other. Lifts took a long time to come and that could be due to the fact that the hotel was operating only two lifts as one of the 3 lifts is being refurbished.

Hi Kennethseet1975, Thank you for sharing your feedback. Your feedback is greatly appreciated and will be shared with the team for training purposes. In regards to our lifts, they are currently in the process of being modernised. We greatly appreciate your patience during these peak times. We look forward to welcoming you back soon and hope we can provide exceptional services on your next visit. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Pleasant But Maybe Forgettable

Tripadvisor 评级 3.0/5

Zane C 经 TripAdvisor 认证的评论

We chose this as we had stayed at 6 or 7 other 5 Star hotels in Sydney and we wanted to compare. 5 Star hotels in Sydney are patchy to be fair but we do love the place. We arrived at the downstairs lobby but weren't too sure where to go as there were no signs to direct you. The lobby was a bit grubby and the woman on duty was receiving an order from a delivery guy. She was also eating takeaway food out the back office and when she came out she was stuffing her face pretty good and you could smell the fried food. All good, we figured out ourselves how to get to the reception upstairs. Its a weird arrangement to be honest but hey, open minds and all that. Reception was good. They didnt tell us how to find the elevators to our room though but we figured it out. We had booked a Club Suite for three nights. Nice clean room! Comfy bed. The airconditioning broke down though and we had workmen in our room for two days trying to figure it all out. Gym was ok, pool was excellent. I swam here everyday. The spa was no more - they stripped it completely the day we arrived. Club Lounge was excellent. Great staff, food ok too! Checking out there was a queue so we threw the keycards in the Express Checkout and left. Always feels funny when you don't get the warm welcome on arrival nor a friendly farewell. Perfunctory I guess. Take aways? Overall its a good hotel. Room was great (despite the overheating). Good linen. Odd shower - the water went straight out the door as that where the shower head points -its unavoidable. Service mostly good. Would I stay here again? Hmmm unsure. Kimpton Margot is better in my view but this one is markedly better than Marriot and Amora. I think Sydney still has a looooooooong way to go to get to European or Asian Five Star levels though.

Hi ZaneC, Thank you for sharing your feedback. Your feedback is greatly appreciated and will be shared with the team for training purposes as we strive for excellence. We sincerely apologise that our services did not meet your expectations, and we hope we can provide exceptional services on your next visit. If you require further assistance, please feel free to contact me directly and I hope we can assist for your future bookings. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

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其他网络用户评价我们的酒店

  • 3,281 评论 9.6/10 位置
  • 3,709 评论 7.5/10 房间
  • 3,767 评论 7.7/10 服务
  • 49 评论 5.6/10 上网
  • 1,155 评论 6.8/10 清洁度
  • 943 评论 6.9/10 早餐
  • 461 评论 7.6/10 酒吧和饮品
  • 386 评论 7.2/10 游泳池

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