The Sebel Brisbane 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.977 görüş

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The Sebel Brisbane - Image 1
The Sebel Brisbane - Image 2
The Sebel Brisbane - Image 3
The Sebel Brisbane - Image 4
Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

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Otel ekstraları

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

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Otelin konumu

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telefon
Faks +61 7 3211 0299

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.977 görüş

TripAdvisor Derecesi  4.0/5  1.320 görüş

2023 mükemmeliyet sertifikası

location good, servbice and room ok/good

Tripadvisor puanı 4.0/5

cameron h TripAdvisor onaylı yorum

This hotel has a great location, in the city, near everything and walking distance to everything. drop off and pick up can be challenging due to the design of the street and the busienss of the area. I stayed in one of the premium studeo rooms on level 19. it was quiet, had an ok bed (but you could still feel the gap between the two beds pushed together to make a queen) the room was quiet and i had minimal street noise and minimal hallway noise. the coffee machine was good and useful. the bathroom was small but very functional. the desk to work on was good. the lighting in the room was still rather dark, which seems to be a trend in hotel rooms, however if i am getting up before sunrise for work or travel, i want light to get me going, packing in the dark mood lighting of hotel rooms drives me mad. having said that location is brilliant.

Thanks for taking the time to share your experience at The Sebel Brisbane cameronh459, are pleased to read that you enjoyed the room and location; we will ensure to check the bed in your room and follow up with any action required. We hope to welcome you back soon.

Amazing location with excellent service

Tripadvisor puanı 5.0/5

xfantasticf0x TripAdvisor onaylı yorum

I visited family in Brisbane and stayed at the Sebel in the city. The location is convenient and staff were friendly. The Duty Manager Ken always assisted my mum and myself with a smile. He was not only professional but warm and personable. Thank you Sebel team for a wonderful stay.

Thanks for your review xfantasticf0x, we are so pleased that you enjoyed your stay and I will ensure to share your feedback with Ken, he will feel very humbled.

Cheap and mean

Tripadvisor puanı 2.0/5

AliBsAlibi TripAdvisor onaylı yorum

Cheap breakfast, very stingy, not a buffet, and there was no specification about breakfast when booking. When I arrived I was told the breakfast was "a la carte" which means one item of a menu, and when I wanted to modify, or add an extra items to my breakfast (like extra eggs), I was told this would be an "Extra Charge". (I didn't order juice so this was a "saving" to the Hotel, which they ignored). When I tried to bring the "extra charges" up with management at checkout they refused to remove the extra charges and instead offered me a 10% discount on the "extra charges" - ie about $2.90 off! How tight and mean is that? The rooms are old and tired. In my room the carpet was all wrinkled and lifting up. There is a lot of loud construction noise close by outside of the Hotel from building of a high-rise tower block including cranes and jackhammering/power tools and this was not explained on their website. The construction went until 10pm at night and then also during the night, including construction noise at 3.40am. Could do better!!!

Dear AliBsAlibi, Thank you for taking the time to provide feedback about your recent stay at The Sebel Brisbane. We are disappointed that you did not enjoy your experience, please accept our sincerest apologies. We do offer an A La Carte style breakfast instead of a buffet; we will review our communication methods around our breakfast offering and ensure to update so future guests are well informed. We are also sorry to read about the disruption caused by external construction works. This is not the usual feedback we receive; if we are notified in advance of overnight works, we do communicate with guests accordingly. I am also pleased to advise that we currently working through replacing carpets in guest room. Thank you again for taking the time to provide feedback and we hope to welcome you back in the future for a more enjoyable experience.

Disappointing.

Tripadvisor puanı 3.0/5

Janine C TripAdvisor onaylı yorum

I stayed in one bedroom apartment for 2 nights. Unfortunately this is another Accor that has let the name down. While the apartment was spacious, the bathroom/toilet was ridiculously small. The toilet hidden behind the door and the shower was over a bathtub. As an older person, this can be problematic climbing up into a bath to take a shower. On check in I confirmed that all charges would be covered by my company including room service, breakfast etc. I then proceeded to order room service breakfast the first morning and the person taking the order firstly asked me to 'hold on a tick' and I ended up hanging up after a long wait. I phoned back and she took my order and proceeded to tell me that I couldn't have breakfast as it was not covered. I tried to argue the point and got no where. I then phoned front desk who again confirmed that it was covered. Front desk then ordered my breakfast but some extras didnt arrive and I frankly couldn't be bothered arguing again. I asked for a newspaper each morning but this didn't arrive at all. I asked for a restock of milk and minibar via a note on the kitchen bench but this also didn't happen. I used a towel in the swimming pool which left me with one towel and this was also not restocked.

Dear JaninecY3874YW, Thank you for taking the time to provide feedback about your recent experience at The Sebel Brisbane. I am sorry that we did not meet your expectations, please accept my sincerest apologies. Rest assured that this is not the usual feedback that we receive regarding the service provided and have followed up to prevent future occurrences. Thank you again for taking the time to provided feedback and we hope to welcome you back in the future for a more enjoyable experience. Kind Regards Jarrad Crettenden General Manager

Good location

Tripadvisor puanı 4.0/5

davidwJ71XA Couples - TripAdvisor onaylı yorum

Desk staff member was very good, parking cheap and easy to access. One Staff member in restaurant was very poor, but breakfast staff good and attentive. Room comfortable, bed very good.

Thanks for your review daviswJ71XA. We are so pleased that you enjoyed your stay and hope to welcome you back soon!

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 743 görüş 9.4/10 Konum
  • 1.094 görüş 6.9/10 Oda
  • 1.016 görüş 8.5/10 Hizmet
  • 47 görüş 3.5/10 Wifi
  • 384 görüş 6.7/10 Hijyen
  • 122 görüş 6.1/10 Kahvaltı

Hizmet sağlayıcı Trustyou

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Brisbane şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.