Mercure Brisbane King George Square 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 4.301 görüş

En iyi fiyat
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Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

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Otel ekstraları

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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Otelin konumu

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telefon
Faks +61 7 3229 9618

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  4.301 görüş

TripAdvisor Derecesi  4.0/5  1.419 görüş

Great location, receptionist has attitude.

Tripadvisor puanı 2.0/5

Kass1980 TripAdvisor onaylı yorum

Great location, stayed for 2 nights, room was spacious. When I arrived there wasn’t any signage on parking, so I parked directly at the hotel car park, then had to carry my suit case up flight of stairs. The receptionist was rude and it felt rushed nor did she bother to tell me about the internet login details which meant I was late to a teams meeting. Would I stay here again? Probably not, I think attitude of staff members should be addressed. The only staff who were efficient was probably the concierge.

Regrettable stay

Tripadvisor puanı 1.0/5

RobinFWarwick Couples - TripAdvisor onaylı yorum

Room wasn't ready at 2.30pm, manager somehow found another room, no welcome gift, not a bottle of water and ridiculously expensive

Dear RobinFWarwick, Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you faced with your room not being ready at check-in, as well as the lack of a welcome gift and complimentary water. This is not the standard we strive to maintain, and I understand how disappointing this must have been for you. I appreciate your feedback, which will help us improve our services and ensure a more pleasant experience for future guests. Thank you for your understanding, and I hope you’ll consider staying with us again for a better experience. Sincerely, Roshit Manmohan - Front Office Manager

Deserves a good review.

Tripadvisor puanı 4.0/5

HAKish01 İş - TripAdvisor onaylı yorum

Don’t always believe the reviews. I have just finished up a 2-night stay for work. And have to admit, after reading the latest reviews before I arrived, was trying to get shifted to another hotel. BUT, service was attentive and polite at all times, check in seamless, room adequate for the hotel’s age, bed extremely comfortable, clean, and provided everything I needed. Location is brilliant. Is it tired looking in certain parts compared to a brand new equivalent? Sure. But aren’t we all? Great value.

Dear HAKish01, Thank you for taking the time to share your positive experience! We’re thrilled to hear that you enjoyed your two-night stay and found our service attentive and polite. It’s great to know that you found the bed comfortable and the room met your needs. We appreciate your understanding regarding the hotel’s age and your recognition of its value and fantastic location. Your feedback is invaluable to us, and we hope to welcome you back soon for another great stay! Sincerely, Roshit Manmohan - Front Office Manager

Just Terrible

Tripadvisor puanı 1.0/5

Russell2374 İş - TripAdvisor onaylı yorum

Ok there is no getting around it, this place is an absolute dump. Embarrassing that it is part of the Accor family. Stayed the one night, thankfully, and had the worst night sleep ever. All due to the fact that the elevator sounds like it is running inside your room. Have never heard such a noise each and every time the lift was operating. Add to that terrible WiFi, an old room and an even older bathroom with someone else’s dental floss behind the door…safe to say you don’t want to stay here. To top it off, the woman who fronted the restaurant for breakfast was incredibly rude and basically scolded me for not telling her I was an Accor Plus member before she printed off the bill. Ended up going elsewhere for breakfast. Plenty of better options in Brisbane. To think they charge over $300 a night to stay here is borderline criminal.

Dear Russell2374, I am truly sorry to hear about your recent experience and the issues you encountered during your stay. We deeply regret that the elevator noise, room condition, and the service at breakfast fell far short of your expectations. Please be assured that your concerns about cleanliness and WiFi, as well as the service you received at breakfast, will be addressed with the relevant teams. Thank you for your feedback, as it helps us identify areas for improvement. We hope you might give us another chance in the future. Sincerely, Roshit Manmohan - Front Office Manager

Never stay at Accor

Tripadvisor puanı 1.0/5

Hayden R TripAdvisor onaylı yorum

Despite being 9 nights from Gold status, I will never stay at an Accor venue again. I paid $100 for 6pm late checkout. At 7am, the manager and an employee knocked on my door - I had accidentally triggered the smoke alarm by using my vape, with a $300 smoking fee. That's all good, my fault, but I don't like the way the manager handled the situation - the 3rd word out of his mouth was "police". I said, OK, I will be down soon to pay the fee. Before I got a chance to get to the lobby, the manager was back at my door evicting me. This was at 7am. The windows are bolted shut and cannot be opened. I was fully co-operative and packed up all my bags and went to the lobby. The staff were holding me hostage for a $300 smoking fee - which is ridiculous, as there is no smoke in a vape. The only by-product of a vape is steam. They were going to close the room for 24 hours to clean my vape steam using a... steam cleaner? The manager also insisted I never paid for a late checkout. We lost our wallet and the manager would not allow us to return to the room to retrieve it. Once we hit the NSW-QLD border, we got a call from the hotel saying the wallet had been found. But the manager insisted on charging $10 postage to return the wallet. Something that was entirely his fault, to a status member. I hope, for the sake of humanity, the customers, and the poor staff that work under him, that that manager loses his job and never works in the hospitality industry again.

Dear haydenr487, I am very sorry to hear of the experience you encountered during your recent stay. It is concerning to hear that you felt uncomfortable and felt that your cooperation was not acknowledged. This is not the standard of service we strive to provide, and I will ensure that your comments are shared with our management team for review. I appreciate your loyalty as a member, and I hope you will reconsider and give us another chance in the future. Thank you for leaving your feedback. Sincerely, Roshit Manmohan - Front Office Manager

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.