プルマン ケアンズ インターナショナル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,644 件のレビュー

ベストレートをお約束
プルマン ケアンズ インターナショナル - Image 1
プルマン ケアンズ インターナショナル - Image 2
プルマン ケアンズ インターナショナル - Image 3
プルマン ケアンズ インターナショナル - Image 4
17 Abbott Street, 4870 ケアンズ, オーストラリア

説明

ホテルのその他の情報

  • ケアンズ＆グレートバリアリーフへのアクセスに最適な象徴的ホテル

  • ココズキッチン＆バーでは、地元の新鮮なシーフードや食材を使ったお料理をご用意

  • 特別なトリートメント、マッサージ、フェイシャルトリートメントなどをご利用いただける受賞歴のあるヴィスパ

  • 広さ 3,000 ㎡ 以上のイベントスペース（ミーティングルーム 11 室）

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

プルマン ケアンズ インターナショナル

17 Abbott Street
4870 ケアンズ
オーストラリア

GPS:-16.924157, 145.779124

電話番号
ファックス +61 7 4031 1465

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

Coco's Kitchen + Bar

豊富な種類の各国料理をお出しするレストランです。ノースクイーンズランドの食材を使った新鮮でモダンな料理をお楽しみいただけます。シーフードビュッフェ(毎晩ご提供)とサンデーブランチは、ご滞在のお客様にも地元のお客様にも好評です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,644 件のレビュー

トリップアドバイザーの評価  4.1/5  3,021 件のレビュー

2025エクセレンス認証

Bad stay. No pool

トリップアドバイザーの評価 2.0/5

Paula jane H ファミリー - トリップアドバイザー認証口コミ

Stayed for my mums Mother’s Day one night, was very disappointed, that the pool is being refurbished, this was not told at all on the site, then every 3nd Saturday is seafood buffet . But it was changed to Sunday lunch, and again we had no idea. Breakfast was average and staff were quite rude. Not much variety either. Also we had no idea where to start as the lady didn’t even show us .

Good for a conference or just to spoil yourself in Cairns

トリップアドバイザーの評価 4.0/5

John R トリップアドバイザー認証口コミ

As expected from this class of hotel, the rooms were well appointed, clean and comfortable. Room on 9th floor had reasonable views, a small balcony and was very quiet. Breakfast buffet had good selection of foods for Australian and Asian tastes. The evening meals were reasonably priced and tastefully presented

Pullman Cairns International.

トリップアドバイザーの評価 4.0/5

FF1W トリップアドバイザー認証口コミ

We recently stayed at the Pullman Cairns International and overall had a good experience. The hotel has a grand, classic feel, and you can tell there have been some recent upgrades. One downside during our stay was that the Pullman’s pool was closed for maintenance. The hotel offered alternatives by giving guests access to the Novotel and Reef Hotel Casino pools, which was a thoughtful solution, but it wasn’t quite the same as having the convenience of a pool on-site. On the upside, breakfast was excellent — a wide variety of options, fresh produce, and attentive service made it one of the highlights of the stay. Overall, the Pullman remains a solid choice in Cairns for its location, service, and comfort, but it’s worth checking ahead if amenities like the pool are important to you.

Dear FF1W, Thank you for sharing your experience at Pullman Cairns International. We appreciate your positive remarks about the grand atmosphere and recent upgrades to our hotel. We sincerely apologize for the inconvenience caused by the pool being closed for maintenance during your visit. While we strive to ensure our amenities are accessible at all times, we are glad that our alternative arrangements with the Novotel and Reef Hotel Casino pools provided some relief. It is heartening to hear that you enjoyed our breakfast offerings and the attentive service provided by our team, as we aim to deliver an exceptional dining experience to all our guests. Your feedback on checking amenities ahead of time is invaluable, and we appreciate your understanding. Thank you once again for your kind words and for choosing Pullman Cairns International. We look forward to welcoming you back in the future. Warm regards, Scott Grant General Manager

Good stay option

トリップアドバイザーの評価 4.0/5

Kumar Shantanu A ファミリー - トリップアドバイザー認証口コミ

Stayed here recently with my whole family - the two teenagers and my better half. Location: Quite centrally located. Reef Fleet Terminal at walking distance, and so is the Cairns Convention Centre. Many eateries nearby, including a good indian restaurant. Services: Neat and spacious rooms, Excellent buffet breakfast option. Reception staff very courteous and responsive. Excellent view from the room balcony (was there for my room.) Downside: unavailability of room cleaning staff in evening and at night. Should there be any kind of issue such as water spillage in room or bathroom, one has to wait till morning for cleaning.

Dear Kumar Shantanu Anand, Thank you for sharing your positive experience with us. We are delighted to hear that you and your family enjoyed our central location and the spacious rooms, as well as the excellent buffet breakfast and courteous service from our reception staff. We appreciate your feedback regarding the availability of our room cleaning staff during the evening and night hours. While our team is dedicated to ensuring that guest needs are met promptly during regular hours, we understand that immediate assistance may be crucial at times. Your comments will certainly be noted for future improvements. We hope to welcome you and your family back on your next visit to Cairns. Warm regards, Scott Grant General Manager

Going downhill

トリップアドバイザーの評価 2.0/5

Randeria ファミリー - トリップアドバイザー認証口コミ

Conveniently located hotel at a walking distance to the marina and pier. Rooms are spacious and Harbour view room views are good. The staff, especially Georgia at the front desk, in general are friendly and welcoming. Unfortunately that is where the good part ends. As soon as you enter the hotel you are greeted by buckets and towels laid on the floor to collect water from the leaky ceiling. Throughout the hotel you will see patches on the ceiling where water leakage is rampant. During our stay we were greeted by dirty water in the shower. On asking the reception (getting them to pick up the call is an achievement), they said they had no idea when the water services will be normal. And we were supposed to use the same source as drinking water! Housekeeping was perhaps the biggest letdown - crockery were not replaced, soaps were not refilled. Apparently housekeeping stops working post 5pm so all the best if you need anything! Pool was closed during our stay for maintenance. I hope the management takes note of this, especially with serious issues like potable water that can pose health risks. It's a shame that a hotel with so much potential is going downhill so fast.

Dear Randeria, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Cairns International. We appreciate your positive comments about our location, spacious rooms, and the friendliness of our staff, particularly Georgia at the front desk. However, I am truly sorry to hear about the issues you encountered during your visit. Your concerns regarding the water leakage and the condition of the shower facilities are unacceptable, and I assure you that we take such matters very seriously. Additionally, I apologize for the inconvenience you faced with housekeeping services; we certainly strive to maintain high standards in this regard. Please note that our housekeeping team operates until 5 pm, and we encourage guests to reach out if additional assistance is needed. Regarding the pool closure, maintenance is essential for ensuring the best experience for our guests, and we appreciate your understanding in this matter. Your feedback is invaluable as we work to improve our services. Warm regards, Scott Grant General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,138 件のレビュー 9.4/10 ロケーション
  • 2,143 件のレビュー 7.8/10 客室
  • 1,998 件のレビュー 8.5/10 サービス
  • 20 件のレビュー 6.8/10 インターネット
  • 754 件のレビュー 7.9/10 快適さ
  • 718 件のレビュー 7/10 雰囲気
  • 670 件のレビュー 6.7/10 清潔さ
  • 564 件のレビュー 7.7/10 朝食

Powered by Trustyou

周辺の他の施設

ケアンズのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。