プルマン ケアンズ インターナショナル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,382 件のレビュー

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17 Abbott Street, 4870 ケアンズ, オーストラリア

説明

ホテルのその他の情報

  • 素晴らしい立地のダウンタウンは都心のあらゆる利便施設に近接しています。

  • ケアンズ最大の柱のないボールルーム、グランドボールルームは、各種イベントに対応できます。

  • 安全で安心なセルフ駐車場。

  • 受賞歴のあるデイスパのVieスパ。

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ホテル所在地

プルマン ケアンズ インターナショナル

17 Abbott Street
4870 ケアンズ
オーストラリア

GPS:-16.924157, 145.779124

電話番号
ファックス +61 7 4031 1465

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

ココスキッチン+バー

プルマン ケアンズ インターナショナル内にあるココズ キッチン アンド バーは、純粋で混じりけのない味を中心とした料理の精神と、本物への揺るぎないこだわりを体現しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,382 件のレビュー

トリップアドバイザーの評価  4.1/5  3,039 件のレビュー

2025エクセレンス認証

Happy 100 years of living

トリップアドバイザーの評価 5.0/5

Myree M トリップアドバイザー認証口コミ

We celebrated my mother's 100th birthday at the Kingsford lounge a first for the Pulman. Red carpet arrival at the front doors, beautiful signage to direct you where to go. Red carpet at the Kingsford room and a gentle long ramp for the not so mobile. Yes she walked the whole way. Excellent high tea, catered for 50, presentation and service exceptional. Seamless service, and lets not forget the events co-ordinator Miss Annalyisse. All the boxes were ticked and organised down to a T. Thank you Hugo for leading your team. And a big thank you to the chefs for creating a beautiful high tea. We have a chef in the family and she was more than impressed.

Not So 'Wicked' High Tea

トリップアドバイザーの評価 5.0/5

CurrentlyInCairns トリップアドバイザー認証口コミ

At the Pullman Cairns International this January and February they have a High Tea which is Defying Gravity, as it’s Wicked themed!🩷💚 We went on their opening day for the event. It’s in the Coco’s Kitchen raised lobby bar area. We got Matcha Lattes and Champagne and the tiered stand came out with 3 sweet and 4 savoury items each on it. My favourites were the Forest blackberry & rosemary mousse with aero chocolate, Cauldron Chicken with cucumber on charcoal sourdough and the Devils Work beetroot devilled egg.😋 Then we got some teas to have with the Scones with strawberry jam, raspberry coulis & cream, the Ceylon Ginger & Honey Tea and Ceylon Tea with Strawberry. The combination of strawberry jam and strawberry tea was TEAriffic!😁 Highly recommend!🤤🫖 The High Tea food at the Pullman Cairns International is always done extremely well with both presentation and inventive flavour combinations and the themes keep them fun and exciting. It’s always interesting to see what they will do next.😍 Their ‘Not So Wicked’ High Tea is currently running till the end of February.🪄 Check out Pullmans website for booking and package details.✨

Dear CurrentlyInCairns, We very much appreciate your wonderful comments regarding the Not So Wicked High Tea at Pullman Cairns International. It is always a pleasure to receive such positive and detailed feedback, and I’m delighted to hear how much you enjoyed the opening of this themed experience — from the matcha lattes and champagne through to the inventive savoury and sweet selections. Your description of the flavours, presentation, and overall atmosphere perfectly captures what our culinary and events teams aim to achieve with each high tea concept. We are especially pleased to know that the creativity, theming, and sense of fun continue to make these experiences something you look forward to, and your recommendation means a great deal to us. I will be sure to share your kind words with our Coco’s Kitchen & Bar team, who will be thrilled by your encouragement. Thank you again for taking the time to share your experience. We look forward to welcoming you back to see what we dream up next. Warm regards, Scott Grant General Manager

Disappointing stay

トリップアドバイザーの評価 3.0/5

CWhite1307 トリップアドバイザー認証口コミ

We stayed at the Pullmans over Christmas 2025. Underground parking was reasonably priced and big spaces so this was a plus. Unfortunately we were disappointed with this hotel for a number of reasons, and wouldnt stay here again. The beds were rock hard - we stayed here only for 4 nights as part of our trip, thankfully, and couldn't wait to not sleep in the bed anymore! There is in room snacks & a minibar, with no pricing anywhere, but nowhere stating these are NOT complimentary. The swimming pool is open until 10pm but it gets dark around 6:30/7pm - there are no lights in the pool at all. Also, the towels weren't replenished. The biggest gripe for us is that we booked their Christmas Day dinner, which wasn't cheap at $250 per person (no discount for our 13 year old!). This was meant to include a "premium" drink selection. I queried the price for my 13 year old, as over the road at the Pullman Reef hotel, she was at a discounted rate at her age. The hotel replied stating she could have mocktails as part of the package. There were NO cocktails or mocktails as part of the drinks package, nor spirits! It cost $33 for a rum & coke (which wasn't rum, it was definitely whiskey and wasn't drank!) and a G&T. So their "premium" drinks package was just wine, beer and soft drinks. Had we known this, I would not have booked this. Overall the food too was average on the day, and we were left very disappointed in the whole experience. Also the queue for the stations, like the fish station, was wrapped around the bar so you waited ages. Some of the oysters were gritty and I had to spit them back out. Overall, disappointing experience and the worst hotel we stayed in for our whole 3 week Australia trip.

Dear CWhite1307, Thank you for taking the time to share such a detailed account of your stay at the Pullman Cairns International. I am very sorry to read that your experience, particularly during what should have been a special Christmas period, did not meet your expectations. Please accept my sincere apologies. While I am pleased to note that you found value in our underground parking, it is deeply disappointing to learn of the many aspects of your stay that caused frustration and discomfort. Your comments regarding bed comfort, clarity around minibar items, pool lighting and towel replenishment, as well as overall room amenities, are taken seriously and will be reviewed with the relevant teams. I am especially concerned to read your feedback regarding the Christmas Day dining experience. A celebration of this significance should be seamless, transparent, and memorable for the right reasons. I regret the confusion surrounding the beverage inclusions, the lack of clarity around what constituted the “premium” drinks package, and the disappointment you experienced with food quality, queue management, and service flow. This feedback has been shared with our food and beverage leadership team for thorough review, as it clearly fell short of both your expectations and our own standards. We appreciate you sharing your concerns so candidly. While I regret that your stay did not leave you with positive memories of our hotel, your feedback provides valuable insight and an important opportunity for improvement. Thank you again for bringing these matters to our attention. Warm regards, Scott Grant General Manager

お客さまの声 4.0/5

Sugiyama, A. &. S. ファミリー - 確認済みレビュー すべて

船着場、繁華街に近く、非常に便利でした。日本人スタッフも常駐しており不便なく過ごしました。 部屋も十分広く清潔で、快適に過ごすことができました。 スタッフの皆様のサービスに感謝です。

杉山様、 この度は当ホテルにご滞在いただき、心より感謝申し上げます。立地や清潔さ、スタッフのサービスにご満足いただけたこと、大変嬉しく思います。またのご利用をお待ちしております。 心より、 スコット・グラント ゼネラルマネージャー

お客さまの声 4.5/5

Takuji &. H. Y. ファミリー - 確認済みレビュー すべて

グリーン島行きの港や海辺の有名レストラン街が徒歩数分の好立地。日本人スタッフも複数人いて快適に滞在できました。ホテルの雰囲気も良い。

山田拓司様、春香様 ご滞在いただき、またお褒めの言葉をいただき、誠にありがとうございます。便利な立地やスタッフのサービスにご満足いただけたこと、大変嬉しく思います。またのご来訪を心よりお待ち申し上げております。 温かいご挨拶を込めて、 スコット・グラント ゼネラルマネージャー

との提携 TripAdvisor

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  • 479 件のレビュー 8/10 朝食

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