プルマンリーフホテルカジノ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,191 件のレビュー

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35-41 Wharf Street, 私書箱 7320, オーストラリア, 4870 ケアンズ, オーストラリア

説明

ホテルのその他の情報

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • リーフフリートターミナルまたはケアンズコンベンションセンターまで徒歩でわずか3分、ケアンズの中心に位置しています

  • 贅沢なお部屋に贅沢なアメニティをご用意しました。プロモーションもご利用ください。

当ホテルの客室

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ホテル所在地

プルマンリーフホテルカジノ

35-41 Wharf Street, 私書箱 7320, オーストラリア
4870 ケアンズ
オーストラリア

GPS:-16.923458, 145.779488

電話番号
ファックス +61 7 4030 8777

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,191 件のレビュー

トリップアドバイザーの評価  4.6/5  2,629 件のレビュー

2025エクセレンス認証

Great location

トリップアドバイザーの評価 5.0/5

Robert77096 トリップアドバイザー認証口コミ

Really great location just off the marina - easy walk to everywhere you'll want to visit. Staff was super friendly and helpful. We had a nice room with a beautiful balcony. My only complaint is that the room door had no additional lock from inside the room like literally every other hotel I've ever stayed in. Hard to understand this oversight. Otherwise I do highly recommend this hotel.

Dear Robert77096, Thank you for your lovely review of your recent stay here with us. We are delighted that you enjoyed so many aspects of your time here with us. With regards to your concerns around the door security I can confirm that when the door closes it automatically locks, just under the handle is a second lock you can turn to double lock. So please rest assured our rooms are secure. We look forward to having the opportunity to welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Watch out for the not so free water offer!!!

トリップアドバイザーの評価 2.0/5

Fiona D トリップアドバイザー認証口コミ

The staff were wonderful and friendly when we arrived, taking our bags, checking us in and telling us there was complimentary waters in the room, with free refills if we needed as it was very warm when we arrived. We found 2 waters in the fridge which we consumed, the only ones in the room. We had a nice stay and checked out on departure and settled the bill, only to receive a call as soon as we arrived home to say we didn’t pay for the water! We paid over the phone for the FREE water, but it’s left a really bad taste at the end of our stay to be so trivial and treated like we were stealing waters! See you later Pullman, won’t be staying again.

Dear Fiona D, Thank you for taking the time to share your feedback. We're truly sorry to hear that what was otherwise a pleasant stay ended on such a disappointing note. First and foremost, we’re glad to know our team made a positive impression on arrival and that you enjoyed your time with us. That makes it all the more unfortunate that a misunderstanding regarding the complimentary water impacted your overall experience. Please accept our sincere apologies for any confusion. Our intention is never to make guests feel uncomfortable or wrongly accused. We fully understand how this situation could feel frustrating—especially after being told the waters were complimentary. We will be reviewing this matter internally to ensure our communication is clearer on check in regarding which water is complimentary going forward. Guest trust is incredibly important to us, and your feedback helps us do better. Should you reconsider and give us another opportunity in the future, we’d love the chance to restore your confidence in our service. Sincerely, Wayne Reynolds General Manager Hotel

Large luxurious room

トリップアドバイザーの評価 5.0/5

T4044VLmatth Couples - トリップアドバイザー認証口コミ

Really loved the room size and furnishings, balcony view, comfy bed (though disliked the pillows so ordered new ones from the pillow menu). The pool and spa area were amazing. Had a great resort feel. Loved the included breakfast - great that it was a la carte…sometimes buffet is so commonplace it’s not exciting.

Dear T4044VLmatth, We really appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. We are delighted that you had such a memorable experience. Thank you for positively highlighting our A la carte breakfast, we agreed cooked fresh to order is delicious. We look forward to welcoming you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Perfect Stay!

トリップアドバイザーの評価 5.0/5

Twinsy2 トリップアドバイザー認証口コミ

A great hotel in a great location. Nice spacious room. Restaurant on site where we had breakfast. Easy check in and check out. Jacob, was the very best concierge. Our trip to the GBR with Ocean Freedom was apparently cancelled by trip advisor which we didn't know until he called the day before to ask them a question. I never got notification from Trip advisor. He was able to get us on a different vessel- Divers Den. A good company. He just went above and beyond.

Dear Twinsy2, Thank you so much for your wonderful review. It's lovely to hear that you had such a fantastic time here and we agree Jacob is an asset to our team. We really do appreciate your comments and recommendations. Again thank you for your time, and we look forward to having the pleasure of welcoming you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

3 night stay

トリップアドバイザーの評価 4.0/5

tsleat Couples - トリップアドバイザー認証口コミ

Stayed for 3 nights in May 2025. Staff were friendly and helpful, rooms spacious and clean. Didn’t get to use the pool as raining but looked ok. Hotel is in a good location with bars/casino on site if you want to use. Would definitely stay here again if visiting Cairns.

Dear tsleat, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. We are delighted that you had such a memorable experience. We look forward to welcoming you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 495 件のレビュー 7.2/10 清潔さ
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周辺の他の施設

ケアンズのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。