イビススタイルズケアンズ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 1,037 件のレビュー

ベストレートをお約束
イビススタイルズケアンズ - Image 1
イビススタイルズケアンズ - Image 2
イビススタイルズケアンズ - Image 3
イビススタイルズケアンズ - Image 4
15 Florence Street, Corner of Florence and Lake St, 4870 ケアンズ, オーストラリア

説明

ホテルのその他の情報

メルキュール ケアンズは、ビジネスおよびレジャーでのご旅行のお客様にも最適です。スタンダードルームからファミリールーム、スパルームまで、さまざまな客室タイプをご提供しています。私たちは、温かくフレンドリーなサービスを提供する、手頃で快適な宿泊施設として、自信を持ってお客さまをお迎えします。

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

イビススタイルズケアンズ

15 Florence Street, Corner of Florence and Lake St
4870 ケアンズ
オーストラリア

GPS:-16.919012, 145.772888

電話番号
ファックス +61 7 4031 2298

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

プール

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  1,037 件のレビュー

トリップアドバイザーの評価  3.5/5  126 件のレビュー

Very cozy hotel

トリップアドバイザーの評価 5.0/5

khokhlovamasha トリップアドバイザー認証口コミ

Very nice, well located hotel, friendly helpful staff, great breakfast, clean comfortable rooms, service were appreciate a lot

Thank you for your feedback and 5/5 rating. Regards Matt Juniper

お客さまの声 4.5/5

Satoshi &. M. T. ファミリー - 確認済みレビュー すべて

・スタッフのみなさんが親切でとても親近感がありました。 ・特にマネジャーには英語がわからない自分たちに親切丁寧に説明していただき大変助かりました。 ・日本人スタッフのミキさんにもいろいろとお世話になり助かりました。

Dear Satoshi &. M. T., We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards Matt Juniper, General Manager

Amazing Experience

トリップアドバイザーの評価 5.0/5

A B トリップアドバイザー認証口コミ

Great Reef. Awesome experience. Amazing service. Friendly staff. Whole family had a good time. Will be back soon. BTW thanks for calling me back to hand me my scuba certificate.

Thank you for your great feedback, we really appreciate it. Regards Matt Juniper

Very disappointing

トリップアドバイザーの評価 3.0/5

BBB_au トリップアドバイザー認証口コミ

As a semi regular Accor user we were very disappointed in this venue. Welcome drinks were from the mini bar. Not acceptable. Yes I know there were Reno's going on. No kettle in the room, despite them providing tea bags. 2 Coffee pods. 1 spoon. Trouble finding how to open the curtains, TV munted. Can't call reception because there was no phone in the room. So had to go to reception for assistance. The girl on duty helped us and did a great job. Breakfast all in the room cost. Go to a separate room for that a "restaurant". All cold options there. No hot buffet. Cooked to order. I am a fussy eater and the 2 hot options on offer were not to my liking. Perhaps an offer of cook to your needs would be a better option. 3 slices of white bread put out. "Long" bread provided. Doesn't fit into the Kmart toaster. Coffee machine producing luke warm coffee, undrinkable. Fittings not maintained. See photo. How this is acceptable to Accor is beyond me. Rest assured we don't recommend it and will send this review to Accor. I am glad we didn't use our free night on this location.

Dear BBB, Thank you for your feedback and I am sorry to see the issues you raised. We will address all the issues you and thank you for bringing these to our attention. I am disappointed to see you were not happy with our breakfast as we have been getting a lot of great feedback on the hot meals available, though I will share your feedback with the breakfast team too. Regards Matt Juniper

Nice place, happy friendly staff.

トリップアドバイザーの評価 5.0/5

Peter A トリップアドバイザー認証口コミ

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 417 件のレビュー 8.2/10 ロケーション
  • 747 件のレビュー 6.3/10 客室
  • 620 件のレビュー 7.7/10 サービス
  • 84 件のレビュー 1.2/10 インターネット
  • 304 件のレビュー 5.2/10 清潔さ
  • 242 件のレビュー 3.5/10 料理
  • 135 件のレビュー 6.9/10 雰囲気
  • 126 件のレビュー 6.6/10 朝食

Powered by Trustyou

周辺の他の施設

ケアンズのすべてのホテル