ノボテルケアンズオアシスリゾート 4.5 星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,066 件のレビュー
122 Lake Street, オーストラリア
LAKE STREET: WEST BUS DEPOT
LAKE STREET.: SOUTH NO. 3 BUS DEPOT
LAKE STREET: CAPT COOK H'WAY FLORENCE ST
CAIRNS 6km / 3.75 マイル
CAIRNS 1km / 0.63 マイル
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Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.
ノボテルケアンズオアシスリゾートホテル(Novotel Cairns Oasis Resort hotel)は、明るく広々とした客室をご用意し、お客様がリラックスし、くつろぎ、英気を養える環境を整えました。ケアンズでホテルをお探しなら、スイートや 客室などさまざまなタイプのお部屋が揃った当ホテルをぜひご利用ください。どのお部屋も専用バルコニーまたはテラスが付いており、ラグーンプールまたはトロピカルガーデン、ケアンズ市街が一望できます。客室はエアコン、デスク、セーフティボックス、ミニバー、TV(ケーブルチャンネル対応)を完備しています。
Not enough staff and no supplies
Bar Staff very slow, a lot of them are not friendly. No skim milk for the 8 days, but Woolworths down the road had plenty. A lot of things e.g. champagne that was on your list but not available, also BWS had it. Would not recommend.
Hello Climber221512 Thank you for your review. Sorry that your experience wasn't the best and we had a few items missing during your stay this is something that is out of our control due to supply levels in Cairns. Climber221512 thank you for your review. Kind regards Shelly Operations Manager
Julie C トリップアドバイザー認証口コミ
The definition of service, is staying at the Novotel in cairns. Staff are friendly, helpful and obviously enjoy their jobs. We had to change my parents room as my dad couldn't get into the bath which had the o erhead shower in it. And the staff were more than happy to change rooms
Hello Julie C So happy that the team looked after yourself and Dad and that you had a fabulous holidays. look forward to welcoming you back in the future. Kind regards Shelly Operations Manager
This was a return visit for us and, just as on previous stays, we were not disappointed. Shelly and the team run a professional and friendly service in which you feel welcomed and valued as a guest. We stayed for a week and were happy with the service and attention to detail. Susana, Deb, Gesela, Marisa, to name but a few staff members who really stood out during our stay. Maxii in particular was fantastic in their care and follow up when our daughter had been unwell and this really makes a difference to the guest experience. It is never long enough and we cannot wait to return :)
Hello englishsj So happy to read that the entire team looked after you. 😁 I will make sure to pass on your positive message to each one of them especially Maxii. engliishsj we look forward to welcoming the entire family back in the future. Kind regards Shelly Operation Manager
Staff were fantastic, from check in to departure. Swim up Bar was great. Pool was really nice and they supplied pool toys for the children (water pistols, ball games, sand play items). Very relaxing weekend away.
Hello sdd016 So happy you had time to relax and enjoy Moku beach club swim up bar and that the team looked after you. You must of been inhouse when our popular VIK (very important kids Programme) was on. 😁 Happy to read the entire family enjoyed our little Oasis. Kind Regards Shelly Cuthbertson Operations Manager
Relaxing stay before Xmas rush
Stephen B トリップアドバイザー認証口コミ
We enjoyed our five night stay with the family. Clean and comfortable rooms. Great food - they even had a buffet! Staff were very welcoming. Pool was large and comfortably warm. This hotel has excellent booking/cancellation policies for COVID-19. Recommended.
Afternoon Stephen B Thank you for your great review of our little Oasis, So happy to read that you enjoyed the food in Moku and that our Cleanliness was spot on. Stephen B look forward to welcoming you back in the future. Kind regards Shelly Cuthbertson Operations Manager