Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,295 reviews

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Description

Hotel extras

  • Some rooms with balcony and partial water views

  • WiFi, work space, movies, room service and mini bar to order

  • Modern Australian dining

  • Modern fitness centre, steam room, spa

  • 3 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast 7 days and dinner 6 nights a week (closed Sunday night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,295 reviews

TripAdvisor Rating  4.0/5  1,150 reviews

Great Stay

Customer review rating 5.0/5

Jw Business - Confirmed reviews ALL

Room was comfortable, clean & tidy. Breakfast was great. Couldn't have asked for any better.

Dear Julie, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be sure to pass the feedback onto the housekeeping, Sarah and the breakfast staff in particular. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Great spot, comfortable stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed our stay, loved the view. Room comfortable and well equipped, minor plumbing issue.

Dear Kerry, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be sure to pass your feedback regarding the plumbing inconvenience to the relevant department Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Wonderfull

Customer review rating 5.0/5

David P. Couples - Confirmed reviews ALL

Staff all great

Dear David, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Hotel needs a serious upgrade!

Customer review rating 2.0/5

Amy Solo - Confirmed reviews ALL

Room was pretty dirty, sink took forever to empty and sliding door extremely hard to open to balcony. Staff were very hard to find! Front desk was always unattended and no bell to ring to get service so I had to yell "Hello" everytime I wanted to talk to a receptionist that was sitting in a little office on the side. Very unprofessional experience.

Dear Amy, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will be sure to pass your feedback on regarding the balcony door, sink and the staff recognizing your Diamond Status in particular. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach.

Great stay

Customer review rating 4.5/5

Jon Families - Confirmed reviews ALL

Was in a great location and staff were very good with the grand kids.

Dear Jon, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager

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Other web-users rate our hotel

  • 493 reviews 9.4/10 Location
  • 721 reviews 6.4/10 Room
  • 659 reviews 8.4/10 Service
  • 9 reviews 3.1/10 WiFi
  • 287 reviews 5/10 Cleanliness
  • 186 reviews 9.7/10 Beach
  • 143 reviews 5.3/10 Breakfast
  • 116 reviews 4.5/10 Value

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