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The best experience for three friends catching up for a special birthday celebration. Nothing was too much trouble from the stunning room upgrade with our Accor Platinum status, to the wonderful staff from front desk, through to restaurant and cleaning staff. . Very roomy accomodation, ideal for longer stays and so accessible to everything Sydney has to offer. The view from our room was breathtaking. Food in both the Hyde Hacienda & Q restaurant was delicious, not to mention the cocktails. The recognition of our birthdays in Quay by lovely staff, especially Red, made for a memorable night. Can’t wait to revisit.

We absolutely enjoyed our trip, nothing was too much trouble. The kids had a ball even if a little noisy no one seemed to care, our daughters birthday was celebrated with complimentary balloons and cake in our room making us all feel very special! Will be back very soon! ❤️❤️❤️

We stayed here two nights midweek as a little get away to celebrate a birthday. We stayed in a 2 bedroom suite that overlooked the harbour. For the price the room was average, but the view was amazing. The shower kept spiking really hot randomly which wasn't great when we were trying to shower our 2 year old. Also the in room bins could be upgraded to a bigger size, particularly in the rooms Ike we had that offer a full kitchen. I've never seen a bin that small in a room. The indoor heated pool was a hit, though it was dark and the lift to the pool was a bit dodgey. Our worst experience was breakfast on the first day. We had to ask for our drinks ( 4 juices) three times. They came well after we finished and as we were leaving, we had a ferry to catch so had to leave. My husband went to ask for takeaway containers and instead of an apology the lady snidely asked why is he in a rush? I would never eat breakfast here again. For a busy hotel they were struggling and rude.

This was our 3rd staycation in 18 months and we still love it. Great apartment with plenty of room and of course a top view/location. Discovering this hotel was one good thing that came out of Covid border closures! Quite pricey, but you get much more for your dollar here than a small hotel room in some other 5 star properties.

My sister wanted to treat me to high tea. I provided my food allergy information to the Event Manager. The booking was cancelled by the Event Manager due to my food allergy. The Chef offered alternatives, however the Event Manager declined to accept these alternatives and cancelled our high tea booking.