プルマン キー グランド シドニー ハーバー 5 つ星

Nice View from the balcony. The room was quite big , comfortable and very clean. Very close to circular quay and opera house. Was there celebrating my birthday . Would love to stay at this accommodation again.

The location on Circular Quay can't be beat: it's perfect, and for that reason we enjoyed our stay. For the steep price, service should have been better. The sofa bed was not ready upon arrival. I rang the 'welcome desk', 'housekeeping', and 'duty manager' about this: no one answered the phone. I went down to talk to reception about this and got told 'they were busy'. The pool was out of function for three days and we were notified of this by a slip of paper under the door (advising us we could use the pool of the Pullman on Hyde Park, no thanks; I would have preferred a partial refund). The dishwasher did not function properly. Our room was serviced four days out of six, even though we were outside between 9:30 am and 2:30 pm, and left the 'make up my room, please' notice on the door. One of these times we received a phone call around 3:30 pm to tell us that they 'tried to service' our room at noon but couldn't. Why not, I wonder? The sign was up, we were out. Our room (416) was directly above a public area where chainsmokers gathered, which made it impossible to open the window.

Very late arrival due to flight delays. Seamless checkin & checkout. Short walk from Wynyard Station. Room quiet & lovely view. City, Hyde Park, The Domain & Circular Quay easy walking distances. Plenty of food options in Darling Harbour.

景色が素晴らしい 事前ににリクエストした事を ほぼ満足いく結果にしてくれた。 チェックアウトの時　男性の コンシェルジュ(インド人系）の方が 雨降りの中タクシーに荷物を運んでくれ　傘を刺してくれて　感動しました。 ホスピタリティがあった。

Great hotel staff , perfect city location. Great view of the quay and city skyline. Room was very clean and well appointed. Two large screens in the room . The bed was extra comfortable and the spa bath was a delight . Hotel is very close to all transport needs