プルマン キー グランド シドニー ハーバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,293 件のレビュー

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説明

ホテルのその他の情報

  • スイートのバルコニーからは、王立植物園またはシドニー港の眺めをお楽しみいただけます

  • サーキュラーキーが一望でき、プール、スパ、ジムを備えたレクリエーションデッキ

  • 太陽が降り注ぐビスタバー「ハシエンダシドニー」で、ひねりを効かせたラムカクテルをお楽しみください

  • レストラン「Qダイニング」では、床から天井までの窓から望むシドニー湾の絶景を楽しみながら、現代風な季節のお料理をご堪能いただけます。

  • サーキュラーキーが一望できるプレファンクションエリアを備えた、汎用性の高いミーティングルーム3室

当ホテルの客室

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ホテル所在地

プルマン キー グランド シドニー ハーバー

61 Macquarie Street
2000 シドニー
オーストラリア

GPS:-33.860545, 151.213036

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,293 件のレビュー

トリップアドバイザーの評価  4.5/5  1,908 件のレビュー

2023エクセレンス認証

Really…really love this place!

トリップアドバイザーの評価 5.0/5

odgo トリップアドバイザー認証口コミ

This is our third stay at Pullman Quay Grand and won’t be the last! Thanks to Mattina and staff that welcomed us for an early arrival……felt like we had arrived ‘Home’ Celebrating a significant anniversary needed to be at an incredibly special location and we can’t say enough to express our appreciation to management for their staff who continue the ‘magic’ We request a one bedroom deluxe apartment with Harbour View ….high floor …it is amazing! So close to the iconic sights…and sitting on the balcony enjoying the activities is 24 hour entertainment! Love, love this place!

Just takes one poor staff member

トリップアドバイザーの評価 3.0/5

Ozziemovers Couples - トリップアドバイザー認証口コミ

Quay Grand Pullman Sydney Title It only takes one staff member to ruin a stay We chose the Quay Grand to be close to our cruise ship arrival on Viking Orion. As it turned out we docked at White Bay so our plans went awry. Arrived at the hotel by limousine at 9:30am fully aware that it would be unlikely that we could check in until later but given our Platinum level Accor membership we hope for a little earlier than the 2pm normal time. Our bags were collected from the limo by staff and we approached the check in desk. The staff member remained seated head down and barely acknowledged our arrival. I recall the only words spoken by her were ‘check time is 2 pm’ I suggested she text me if the room was ready early. Can’t do that but can call you. So we we left. Never have I felt so unwelcomed on arriving at a $1000 a night hotel. No call came and we returned to the lobby at 1:30pm, still no rooms ready and the unwelcoming staff member was still on duty Looking like she was glued to the chair and computer monitor. The luggage man seemed to be doing most of the work placating arrivals and handing out keys. We finally received our key just before 2 pm. No advantage to being an Accor member at this hotel. The hotel also has no club floor and provided no drink vouchers or any other Accor benefits that we could deduce. The room was excellent, well equipped and large. No complaints there at all. So why did we come away feeling glad to check out?. One surly and unhelpful staff member is it all it takes. We won’t be back.

お客さまの声 3.5/5

Chuky ファミリー - 確認済みレビュー すべて

立地は素晴らしい。 しかし ジャグジーのお風呂が壊れて いて 最悪でした。

Dear Hiroyuki S., Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. We sincerely apologize for the issues you encountered, including the non-functioning jacuzzi, confusion with reward points, and the unexpected charge. We're committed to learning from your experience and improving our services. We've sent a detailed invoice to clarify the additional charge, and we're actively working to enhance our systems for greater transparency. We're also addressing the maintenance concerns you raised to ensure a more comfortable stay for future guests. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

Great Harbour views and everything within walking distance

トリップアドバイザーの評価 4.0/5

QueenItchyFeet トリップアドバイザー認証口コミ

Great view of the bridge from room! Central to everything being located at Sydney hub of Circular Quay! Ferries to Manly Taronga Zoo, and Darling Harbour at doorstep as well as many more great places! Oz jet boat at door also! Just around the corner from the iconic Sydney Opera House! Worthwhile the stay! Great restaurants in and around walking distance to all! Would recommend 👌 Spa is a corner spa and was a little small but overall enjoyed the stay.

Dear QueenltchyFeet, We very much appreciate your rating regarding your stay at the Pullman Quay Grand Sydney Harbour. We’re pleased to hear that you enjoyed the great views of the Harbour Bridge and found our location so central to all the attractions, including the Sydney Opera House and the ferries. It’s great to know you had a good time exploring the area, with plenty of restaurants and activities nearby. We appreciate your feedback about the corner spa, and we’re glad it didn’t detract from your overall experience. Thank you for recommending us! We look forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Quay Grand Management Team

Best Hotel for the Sydney Harbour experience

トリップアドバイザーの評価 5.0/5

AnhArmaan Couples - トリップアドバイザー認証口コミ

I checked in here for one night after a month in Saigon and boy did it make me feel right back at home in Sydney. Great location, fabulous harbour views, more like a well appointed one bedroom apartment with a large balcony than a hotel room. This is a great place to recommend for friends traveling from overseas or even interstate, for them to get that real Sydney sensation. I have been staying here on and off now for at least 10 years. I do like this hotel.

Dear AnhArmaan, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. We’re thrilled to hear that your stay with us felt like a homecoming after your time in Saigon. It’s wonderful to know that you appreciate our fantastic location and stunning harbour views. We’re especially grateful for your loyalty over the past 10 years and for recommending us to your friends and family. It means a lot to us to be a part of your Sydney experience. We look forward to welcoming you back for many more memorable stays! Sincerely, The Pullman Quay Grand Management Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 820 件のレビュー 9.7/10 ロケーション
  • 995 件のレビュー 7.9/10 客室
  • 786 件のレビュー 7.9/10 サービス
  • 9 件のレビュー 2.2/10 インターネット
  • 283 件のレビュー 7.7/10 快適さ
  • 202 件のレビュー 5.5/10 清潔さ
  • 158 件のレビュー 5.1/10 お値打ち度
  • 141 件のレビュー 5.7/10 朝食

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