プルマン キー グランド シドニー ハーバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,290 件のレビュー

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説明

ホテルのその他の情報

  • スイートのバルコニーからは、王立植物園またはシドニー港の眺めをお楽しみいただけます

  • サーキュラーキーが一望でき、プール、スパ、ジムを備えたレクリエーションデッキ

  • 太陽が降り注ぐビスタバー「ハシエンダシドニー」で、ひねりを効かせたラムカクテルをお楽しみください

  • レストラン「Qダイニング」では、床から天井までの窓から望むシドニー湾の絶景を楽しみながら、現代風な季節のお料理をご堪能いただけます。

  • サーキュラーキーが一望できるプレファンクションエリアを備えた、汎用性の高いミーティングルーム3室

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ホテル所在地

プルマン キー グランド シドニー ハーバー

61 Macquarie Street
2000 シドニー
オーストラリア

GPS:-33.860545, 151.213036

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,290 件のレビュー

トリップアドバイザーの評価  4.5/5  1,917 件のレビュー

Gorgeous hotel with a boutique feel

トリップアドバイザーの評価 5.0/5

ShelleyD538 トリップアドバイザー認証口コミ

Every staff member we encountered were helpful and friendly. So refreshing to stay at an inner city hotel than doesn't seem under staffed. Our 1 bedroom deluxe harbour view apartment had a luxury feel and the view was a treat. We made great use of being so close the opera house and directly adjacent to the harbour ferries. Circular Quay is a well maintained part of Sydney, we will stay here again for sure.

Dear ShelleyD538, We're absolutely delighted to hear about your positive experience! Thank you for highlighting our friendly staff and the boutique feel of the hotel. It's fantastic that you appreciated the harbour view from your deluxe apartment and the proximity to the Opera House and ferries. We truly appreciate your recommendation and hope to see you again on your next visit to Sydney. Sincerely, Pullman Quay Grand Management Team

Shaun Victoria australia

トリップアドバイザーの評価 5.0/5

ShaunVictoriaAust Couples - トリップアドバイザー認証口コミ

Excellent location unbelievable views of circula quay and the harbour Bridge from our harbour view suit made welcome by staff on arrival room was clean and tidy wouldn't stay any where else when in Sydney easy access to public transport just a great experience 5 star by far

Dear ShaunVictoriaAust, We very much appreciate your comments regarding the stay at Pullman Quay Grand Sydney Harbour. We are delighted to hear that you enjoyed the prime location, stunning views of Circular Quay and the Harbour Bridge, and the warm welcome from our staff. It’s also great to know that the cleanliness of your room and the ease of access to public transport contributed to your overall experience. We truly appreciate your kind words and are so pleased that you had such a memorable stay. We look forward to welcoming you back on your next visit to Sydney! If there’s anything we can assist with for future stays, please don’t hesitate to reach out. Sincerely, Pullman Quay Grand Management Team

Staycation

トリップアドバイザーの評価 4.0/5

Aussietraveller202 トリップアドバイザー認証口コミ

If you book a harbour view, you cannot get a more iconic view/location than this. To have a balcony overlooking this bustling ferry/boat port cannot be any better. Just superb. Loads of great restaurants metres from the hotel, but all I wanted to do was sit on the balcony and watch time pass by so I had room service the two nights I was there. Food was superb, albeit the first night it took 1 and a half hours for it to arrive after 30 mins was quoted (some lame excuse about taking the wrong room number down - whatever) but to their credit they did not charge me for that meal without me even having to ask for a refund. No issues the next night. The bed was one of the most comfortable hotel beds that I have had in a very long time. One issue, cockroaches, I counted 4 whilst I was sitting on the balcony coming up from below (restaurants) and one got into the room which I managed to catch and put back outside. It is quite noisy on the balcony and with the door open, but as soon as you shut the door you cannot hear a noise from outside when in bed. Am going to go back!

Dear Aussietraveller202, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. We’re delighted to hear that you enjoyed the iconic Harbour view and found the bed to be comfortable. It’s great that you were able to relax and make the most of the location during your stay. We sincerely apologize for the delay regarding your room service on the first evening. Regarding the issue with the cockroaches, please be assured that we have recently had the rooms treated regularly, however these can occasionally appear. We will continue to work with our team to implement measures aimed at minimizing any future encounters. Thank you again for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Pullman Quay Grand Management Team

The place to stay overlooks Circular Quay

トリップアドバイザーの評価 5.0/5

NorthStar22869518809 Couples - トリップアドバイザー認証口コミ

Great location harbor view to kill for a few minutes walk to ferries,light rail , trains and buses plenty of other restaurants close by including a 24 hour restaurant ,if hotels own popular restaurants don’t suit opera house a few minutes away. Accommodation very clean friendly staff and obliging ,complete kitchen dishwasher washing machine and clothes dryer included

Dear NorthStar22869518809, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. We are so pleased to hear that you enjoyed our prime location with the stunning harbour views, as well as the convenience of nearby transport options and restaurants. It's great to know that our clean accommodations, friendly staff, and well-equipped amenities, including the kitchen, dishwasher, washing machine, and dryer, made your stay comfortable. We truly appreciate your kind words and are thrilled that you had a pleasant experience. We hope to welcome you back in the future for another memorable stay. Thank you again for your valuable feedback. Sincerely, Pullman Quay Grand Management Team

Average but great location

トリップアドバイザーの評価 3.0/5

srinivasum2019 トリップアドバイザー認証口コミ

We selected this hotel specifically for NYE in Sydney. For that aspect it was fantastic. Great location to take ferries or walk to the Opera House or the Rocks. We dined at Q dining for NYE and would not recommend it. The food was average and the views of the harbor for fireworks are obstructed. All the guests went to the street to watch so was an expensive dinner with average food. I emailed several times before our stay and reservation responses took days and there is basically no concierge help. I asked many questions relating to NYE and no one knew answers before or during our stay. It turns out all you needed to do was go outside front entrance and could walk down Macqaurie street and see the fireworks great. If someone had told us that we would not have booked Q dining for $400 a person The hotel itself is very dated with old rooms and terrible showers. The water would frequently shift between hot and cold. The size of the rooms and location only make with worthwhile

Dear Srinivasum2019 Thank you for your feedback. We're glad you enjoyed the hotel's location for NYE and its proximity to key attractions. We apologize for the disappointing experience at Q Dining, particularly regarding the obstructed views and food quality. We'll address this with the restaurant management. We also regret the slow email responses and lack of NYE information provided by our team. This is unacceptable, and we are reviewing our communication and training procedures to improve. We appreciate your comments regarding the dated rooms and inconsistent showers, and are aware of these issues as we plan for future renovations. We're pleased the location and room size were positives for your stay. Sincerely, Pullman Quay Grand Management Team

との提携 TripAdvisor

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