プルマン キー グランド シドニー ハーバー 5 つ星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 348 件のレビュー
61 Macquarie Street
CIRCULAR QUAY: VARIOUS CIRCULAR QUAY
SYDNEY INTL AIRPORT 16.7km / 10.38 マイル - シャトルバス有料
CIRCULAR QUAY 0.4km / 0.25 マイル
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Explore Hyde Hacienda Sydney Bar + Lounge's seductive signature cocktail list and premium beverage menu, while tantalising your taste buds with a variety of mouth-watering South American inspired eats designed to share set against the iconicSydney Harbour
シドニー中心部にある全室スイートの豪華な宿泊施設、プルマンキーグランドシドニーハーバーホテル(Pullman Quay Grand Sydney Harbour hotel)には、1ベッドルームおよび2ベッドルームのスイートがございます。お部屋からは美しい王立植物園または活気に満ちたシドニーハーバーとサーキュラーキーの景色をご覧いただけます。 このシドニーで注目のホテルでは、設備の充実したキッチン、独立したリビング/ダイニングエリア、プライベートバルコニー、スパバス付きの豪華なバスルーム、インターネット、デスクなどの上質の宿泊設備をお楽しみいただけます。
The room was amazing along with the view. However, had the room booked for my wedding night for July 2021, I received a credit for my room when the wedding was cancelled due to covid lockdowns, however when booking my room for Feb 2022 was charged an additional 25% for the exact same room.
Dear gconnor92, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. We are very fortunate to be in such a great location and it is fantastic that you enjoyed such. Thank you also for your feedback in regards to the rate of the room. Our rates do vary and depending on the date there may be certain instances where it can be lower or higher even if it is the same room category. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.
First time we have stayed at the Pullman at circular quay. Great location, the restaurant food was fantastic with a great outlook over the quay and harbour bridge. receptionist was extremely helpful. Will stay again and recommend this hotel
Dear paulsB4031AP, Thank you for your kind feedback from your recent stay here with us at the Pullman Quay Grand. We are very glad you enjoyed your time with us. From all the team here, we hope you had a wonderful anniversary! Sincerely, Steve Savic, General Manager.
Expected much better from Pullman
Ben M トリップアドバイザー認証口コミ
Paid for a Deluxe Spa room with champagne package however on entering the room, the spa did not work. Hotel did offer the use of a spa in a different room which wasn't suitable. Also requested champagne be delivered as early as possible as we had dinner plans yet despite numerous calls and assurances, it wasn't delivered for several hours. Hotel was apologetic and did waive parking costs for the spa inconvenience. Issues continued after check in having been charged twice for the room. Hotel is still attempting to resolve the issue however shouldn't have happened in the first place. Overall disappointing stay however on a positive note, Hacienda Bar and Q-Dining were great venues.
Dear Ben M, Thank you very much for taking the time to provide some feedback on your recent stay. Clearly we have completely missed in a number of areas during your stay. Please accept my sincerest apology for all of the shortfalls you encountered, it is absolutely not the usual standard we pride ourselves on and it is most disheartening to read of your disappointment with your time with us. Since receiving your feedback we have discussed your experience as a team and no doubt this is an opportunity to make significant improvements to ensure this is an isolated incident. May I kindly request that you contact myself directly or Simon Anderson our Front Office Manager on H8779-RD@accor.com regarding any future bookings. Once again, we thank you for your feedback and will do our utmost to restore your good faith in our hotel. Sincerely, Steve Savic, General Manager.
In the lap of comfort and luxury!
Puja P トリップアドバイザー認証口コミ
Jason, Rick, Ruth, Davis and many other made my stay great. A great thank you to the friendly and helpful staff. Due to my Accor Platinum status I got complimentary breakfast delivered to my room every day even though the restaurant was not running due to Covid restrictions. I was spoilt! I also booked a Deluxe harbour view apartment and the views were stunning. Can’t wait to book again soon 🙂
Dear Puja P, Thank you for you feedback from your recent stay here with us at the Pullman Quay Grand. We are very glad you enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff here at the hotel. We hope we get the chance to welcome you back again in the future and we look forward to providing another wonderful experience at our hotel. Sincerely, Steve Savic, General Manager.
Superb Location & Great Service
The residence I've been longing to book and stay, which has met my expectation in all aspects. Service was great. Felt welcomed and valued during check-in and check-out. Thank you! Breakfast was still quite limited due to COVID restriction. The shower room door can't close seamlessly. Please fix.
Dear ggisland, Thank you for you feedback from your recent stay here with us at the Pullman Quay Grand. It is always a pleasure to receive positive feedback. We are very fortunate to be in such a great location and it is fantastic that you enjoyed such. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.