プルマン キー グランド シドニー ハーバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,554 件のレビュー

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61 Macquarie Street, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • スイートのバルコニーからは、王立植物園またはシドニー港の眺めをお楽しみいただけます

  • サーキュラーキーが一望でき、プール、スパ、ジムを備えたレクリエーションデッキ

  • アカプルコエルビスタでは、特製カクテルや季節のお料理をお試しいただけます。

  • レストラン「Qダイニング」では、床から天井までの窓から望むシドニー湾の絶景を楽しみながら、現代風な季節のお料理をご堪能いただけます。

  • サーキュラーキーが一望できるプレファンクションエリアを備えた、汎用性の高いミーティングルーム3室

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ホテル所在地

プルマン キー グランド シドニー ハーバー

61 Macquarie Street
2000 シドニー
オーストラリア

GPS:-33.860545, 151.213036

電話番号
ファックス +61 2 9256 4040

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,554 件のレビュー

トリップアドバイザーの評価  4.5/5  1,931 件のレビュー

EXCEPTIONAL

トリップアドバイザーの評価 5.0/5

DayTrip23636544657 トリップアドバイザー認証口コミ

2 Garden view rooms booked 2 nights 21st to 23rd November.608 & 611 Reception staff were very kind held our luggage till check in. Also dealing with the payments efficiently. Our grand daughter and daughter were upgraded to a brilliant Harbour view room which staff gave great attention to treating her to lovely chocolates and card with 21st birthday wishes Bath towels shaped into swans on the bed and red rose petals. My husband and I loved our garden view room. Furnishings in both rooms were very calming and relaxing. We had everything we needed in the kitchen and appliances worked perfectly. Congratulations and best wishes to everyone

Dear Guest, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay with us from 21–23 November in rooms 608 and 611. It is lovely to know that our reception team provided kind and efficient service, from holding your luggage to assisting with your payments. We are also thrilled that your granddaughter and daughter enjoyed the complimentary upgrade to a Harbour View room. Our team was very happy to help make the 21st birthday celebration special, and we’re glad the chocolates, card, swan towels, and rose petals added a memorable touch. We’re pleased to hear that you and your husband loved your Garden View room, and that the furnishings and calming atmosphere contributed to a relaxing stay. It’s wonderful that the kitchen amenities and appliances were convenient and worked perfectly for you. Thank you once again for your kind words and congratulations—they mean a great deal to our team. We look forward to welcoming you and your family back for another enjoyable stay. From, Pullman Quay Grand Management

Great base in Sydney

トリップアドバイザーの評価 5.0/5

Orcbait トリップアドバイザー認証口コミ

We really appreciated what you get here. We had a water view suite looking over the ferries at the quay and the bridge. The hotel pictures do not really do it justice. It is a surprisingly large apartment with tasteful, modern, clean decor, a sizeable balcony facing the view, very good bed. A very nice place to spend time in and so convenient to the many ferries, the Opera House, park, and restaurants. Overall decent value, and I would definitely stay here again. The single negative was that they have a strange obsession with trying to limit how much coffee you drink. Breakfast makes it clear only one coffee is included, and the coffee in our room was not replaced when the room was cleaned. One time we asked for more coffee pods in the room, and after two hours, they brought a single one. Very strange, and penny-wise & pound foolish in my view. Doesn’t change my overall impression of what you get here.

Dear Orcbait, Thank you so much for your truly generous feedback and for choosing to stay with us at Great base in Sydney. We are delighted to hear you appreciated the spaciousness, decor, and fantastic water views from your suite, especially the easy access to the ferries, Opera House, and local attractions. It's rewarding to know you had such a lovely time and would definitely stay again. Please accept our sincere apologies regarding the coffee limitations you experienced, both at breakfast and with the in-room supply. This is certainly not the impression we wish to give, and we agree that the delay in providing an extra pod is unacceptable. We are immediately reviewing our amenity restocking and breakfast service policies with our housekeeping and food & beverage teams to ensure this does not happen again. We are grateful for your high overall rating despite this isolated issue. We look forward to welcoming you back for another wonderful stay soon! Warm regards, Pullman Quay Grand Management Team

お客さまの声 5.0/5

Hiroyuki S. ファミリー - 確認済みレビュー すべて

チェックインも速やかでよかった

Dear Mr S., Thank you so much for taking time to share your recent experience with us. We are delighted to hear that you appreciated our convenient location and that your check-in experience was smooth and efficient. It was our pleasure to have you with us, and we look forward to welcoming you back for another enjoyable stay. With warm regards, The Pullman team

Best location

トリップアドバイザーの評価 5.0/5

NZP0PPY トリップアドバイザー認証口コミ

We had a deluxe garden view and we are so glad we chose the garden view. It was away from all the harbour and noise. we could sit on our balcony in the late afternoon and enjoy a drink and platter overlooking the gardens. Plus as the garden view face east we got wonderful morning sun (dried my washing so well). Never once did we see anyone on the harbour balconies as they had sun streaming in the afternoon and would just be too hot. The apartment was clean and fresh. We loved the location. Breakfast was great - especially being able to order from menu, rather than having a stoggy buffet. Only gripe is the bed had a bit too much partner disturbance for us. And the dishwasher and laundry powder was not topped up for our 4 night stay. The room was so so quiet and we slept well.

Dear NZP0PPY, Thank you so much for taking the time to share such positive and detailed feedback about your recent stay with us. We are truly delighted to hear that you enjoyed the Deluxe Garden View apartment so much! It's great to know that you appreciated the quiet location, the lovely morning sun, and the chance to relax on your balcony in the late afternoon overlooking the gardens. We are also happy you enjoyed the apartment's cleanliness, the excellent location, and our a-la-carte breakfast service. We sincerely apologize for the few issues you encountered. We are sorry to hear the bed had a noticeable amount of partner disturbance, and that the supply of dishwasher and laundry powder was not consistently topped up during your 4-night stay. Please know we have immediately shared this feedback with our housekeeping and maintenance teams to review our amenity replenishment process and the comfort of our mattresses. We are so glad you slept well overall due to the quietness of the room, and we hope to welcome you back again soon! Warm regards, Pullman Quay Grand Management Team

A superstar experience

トリップアドバイザーの評価 5.0/5

A5032PLlisas トリップアドバイザー認証口コミ

I stayed for 3 nights including for Sydney Marathon which was incredibly busy but this hotel was incredible. From my first interaction to check out, I can't fault anything. The rooms are lovely, fresh, and the views! Staff are amazing and you can't beat the location with entry to Macquarie Street and straight out on to Circular Quay. Standout staff are Kim at reception but the real star is David who was incredibly lovely, so helpful, and generally just a top bloke. Can't wait to return.

Dear Lisa, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Quay Grand Management

との提携 TripAdvisor

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  • 216 件のレビュー 6.7/10 設備
  • 157 件のレビュー 5.8/10 朝食

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