Pullman Port Douglas Sea Temple Resort & Spa Hotel 5 stars

Our experience was well rounded and really relaxing, we look forward to coming back. Staff were fantastic, particularly Rojani. Great location also — that with the seemingly great dynamic of the front office and FB teams make me want to transfer up to your property from mine on the Sunny Coast. Thanks!

Well we're not super happy with the service because we are still currently waiting for a refund on 3 nights stay. If we don't receive our refund we won't be recommending Pullmans to any of our friends who are currently getting married in the next coming years. We must've stayed in one of the budget rooms that still cost over $400/night and didn't have a view only of our courtyard, one chair in the bedroom so both couldn't sit anywhere apart from on the bed and had minimal amenities , ie. only a cup and saucer (no microwave, no plates, cutlery). We went to reception Friday 1st October and the lady said she'd be sending an email confirming we'd be getting a refund which we still have not received due to booking through our travel agent via Expedia (that requires written verification to proceed with a refund).

We have stayed at many resorts and this will be one of our favourites and the best we have stayed at in Port Douglas. Wonderful pool area, pool bar, ease of ordering drinks and food, beautiful food for breakfast and dinner and the staff were very friendly and helpful.

very enjoyable and relaxing, the staff were very nice

quite a nice time, disappointed i couldnt use the accor card in the lagoon bar for food items at lunch

Steph Knudsen was extremely helpful during our stay, and always very pleasant to deal with. The atmosphere at Sea Temple Port Douglas was delightful and we will definitely return every year.

Such a beautiful resort! Felt like we were in paradise! Wish we could have stayed longer

Our favourite tropical escape in Far North Queensland where we instantly feel like we are on holidays yet the staff makes us feel like we are home! The villas, gardens, pools and surrounds are all heavenly and I recommend the plunge pool villas for the luxury and privacy. During world lockdown, it provides a fix of Phuket/Bali luxe lifestyle whilst still in Australia.

The service was always excellent and the facilities are amazing. When we first arrived our room wasn't quite what we were expecting (I thought our agent had book us a queen room with rooftop spa and pool outlook, but we were in a 2 bedroom apartment overlooking the golf course). I asked about the possibility of changing and this was arranged with minimal fuss and a small upgrade charge. There was a little confusion between the night and morning staff about which room we would be having, but we were given a complimentary drink while we waited in the bar by the idyllic pool. For the rest of our stay everything was perfect. We paid one day for the breakfast buffet and felt this was overpriced for what it was. In most hotels where we've stayed this would have cost $25, not $38, and it really was not good value at all. Subsequently we ate elsewhere for the rest of the stay and weren't inclined to try the restaurant for dinner. Both the apartments where we stayed had a very musty/mouldy smell from the air conditioning. This is probably a result of underuse during covid but needs to be fixed with a thorough service and possibly running air conditioning regularly in rooms that are not in use, and airing them generally. The linen quality and housekeeping services were absolutely top notch. It would have been nice if the pool bar were open for longer hours. It didnt seem to open until 12.30pm and then appeared to be closed again by around 5pm or even earlier.

A wonderful resort with extremely friendly and attentive staff. Hidden away off the main road and a few steps from the beach the Sea Temple Resort and Spa is ideally located. Our room was clean, well presented and larger than we had anticipated. The spa bath was HUGE and a very welcome surprise. All the facilities we clean, tidy and in good repair. The buffet breakfast was really nice and a wonderful inclusion in our package. The wait staff were very friendly and a joy to interact with. The huge pool was impressive and a hit with the younger guests of the resort. The heated spa was nice as was the pool bar with its' happy hour and cocktail special of the day. A great way to relax before dinner. We had a wonderful time and would have loved to stay longer. I'm sure we will be back. Highly recommended.

We had an amazing time. Accomodation was perfect

The staff were all lovely

Sea Temple is in a fabulous position 3 mins walk from Four Mile Beach. The pool is amazing but very cold water as unheated. All the staff were great and there is an excellent breakfast. You need a car if you wish to go to the shops and restaurants in Macrossan Street. Sea Temple charges five star rates but frankly the rooms are tired and our one bedroom apartment needed a refurb and updated furniture/appliances. The dryer was faulty. Overall a vg experience but the five star rating is not warranted.

Recently stayed for my 40th birthday, 2 bedroom swim-out room. Great room, fairly clean. We had an unfortunate night with some drunk guests next door, but the hotel staff managed it quickly and effectively. The pool is amazing, and our child had a great time waking up each morning and jumping in the pool. Due to Covid-19 the food was a little limited with strange availability times imposed. There was no mango or strawberries available at the bar for mocktails. And i was unable to get into the Spa, as they are only operating a few days a week (but this was not mentioned) in saying all of that, the staff were great and very helpful.

We saved for months to be able to afford this holiday and booked 3 nights in a 2 bedroom apartment with plunge pool to spend our daughters birthday here and was disappointed in the accomodation, it did not meet our expectations. The first room had mould on blinds and in shower and behind bathroom door. Around every crevice around the doors there is a build up of dust and accumulated fluff. The aircon gave off a mouldy smell throughout the whole apartment. Spoke to reception and staff where very apologetic and changed our room and gave a complimentary cheese platter for the inconvenience which was a nice gesture. The second room was not much better. Same mouldy smell coming from aircon which set my allergies off. Considering this is a 5 star resort the apartments don’t meet the standards u would expect. Very outdated and in need of renovations and aircon ducts cleaned and sanitised. The plus side though is the customer service from all staff is excellent and the resort lagoon is lovely and the grounds well maintained, our private plunge pool was also lovely it’s just the apartments definitely need a makeover to meet the standards one would expect from a 5 star resort.