Pullman Port Douglas Sea Temple Resort and Spa 5 stars
Customer review rating (ALL Rating) 4.4/5 1,048 reviews
ALLSAFE approved hotel
Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.
Mitre Street
4877 PORT DOUGLAS
Australia
CAIRNS INTL AIRPORT At 62km / 38.53 miles
GPS:-16.52604, 145.472916
Check-in from - Check out up to
A world away from the everyday with simplistic elegance, escape the every day and embrace the destination through our unique regional flavours. Rediscover the meaning of relaxation with genuine hospitality while dining by the lagoon pool.
For the ultimate holiday experience, park your towel on a sun lounge, order a cocktail then settle in for lunch at the Sea Temple Pool Bar. The Pool Bar offers delicious drinks and cocktails, all day snacks and lunch in a relaxed environment.
Need a break from relaxing (or working) by the pool? Give your body something else to do at the Resort Gym, equipped with all the latest fitness machines.
Complete your holiday with a visit to the best day spa in Port Douglas. Vie Spa Port Douglas delivers all aspects of wellness in an environment of tranquility offering a range of treatments that leave you feeling restored, revived and inspired.
The stuff dream weddings are made of, Pullman Port Douglas Sea Temple Resort and Spa provides everything needed to create the perfect Big Day. The hotel features a beachfront location, elegant event space, and exceptional facilities and accommodation.
Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.
100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
Gary T. Friends - Confirmed reviews ALL
Awesome 3 bed room apartment, great pool and facility to relax and unwind.
Dear Gary, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5
Sarah Families - Confirmed reviews ALL
I think reviews for this hotel would be better if they didn’t advertise it as 5 star. It’s a good 4 star hotel in need of some updates. The pool is beautiful (although hard to use if you don’t have a swim up due to lack of space and the fact that your towel / bag etc is out of sight if you go for a swim. Staff were all very helpful and friendly and when I reported an issue it was resolved immediately. Breakfast was very good and we loved sitting by the pool for it. The bed was very comfy and the bathroom a great size. WiFi in the room (golf view room) was really poor. This was the one big minus. To be fair, we didn’t report this.
Dear Sarah, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5
Julie Couples - Confirmed reviews ALL
Could not speak more highly of all aspects of our stay. My son, Philip's wedding on Saturday 7th was absolutely beautiful. Many congratulations to you and your staff.
Dear Julie, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 1.0/5
Nick C. Couples - Confirmed reviews ALL
We have written on trip advisor but for a 5 star price you basically get 1 star service. The room had not been cleaned (amazing as the property would have been in COVID lockdown) staff were unfriendly (cleaners banging at 10 am wondering why we were still there - normal check is 11 - accor members later) and benefits were not available - restaurant closed for a wedding - no late check out (confirmed on arrival and taken away the next day ) and we were reminded on several occasions we were there on a free night [correction not free we pay for our accor plus membership]. The place need a deep clean - staff need some training on customer service or maybe charge what they do at the back pakcers. Also there for a birthday weekend - no acknowledgement
Dear Nickolaus, Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 1.5/5
John Couples - Confirmed reviews ALL
First impressions were nice, was intending to dine at restaurant which was closed for a wedding, we had to arrange transportation to dine in Port Douglas, most restaurants were fully booked, we managed to find one quite late in the night. We were woken at 9am as room service came straight into our room to clean, they were a advised we had checked out. Not happy
Dear John, Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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