إيبيس IBIS هامبورج سيتي 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 2,481 أراء

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موقع الفندق

إيبيس IBIS هامبورج سيتي

Amsinckstrabe 3
20097 هامبورغ
ألمانيا

نظام تحديد المواقع العالمي (GPS):53.548115, 10.009499

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BAR

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تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  2,481 أراء

تقييم TripAdvisor  4.0/5  1,108 أراء

Best in Hamburg

ملاحظة Tripadvisor 5.0/5

travelwqueen تقييم TripAdvisor المعتمد

Great rooms, has connected room options. Breakfast has everything you find, tasty and fresh. Clean & well designed rooms located 5 min walk to metro and 1 stop to Central station. You can walk Rathaus only in 15 minutes. supermarket is also close by the hotel.

Handy location

ملاحظة Tripadvisor 4.0/5

PhilipLeic تقييم TripAdvisor المعتمد

The hotel is well situated for access to metro, central station and with a 20 minute walk you can access Hamburgs main attractions. Reception staff were friendly and helpful. The room was adequate for me, but could be seen as quite basic in terms of facilities, no kettle/tea/coffee, etc, compared to the room cost. The bed was comfortable and noise levels OK. Breakfast was good but busy. There is a handy outdoor seating area at the back of the hotel.

Dear PhilipLeic, Thank you for taking the time to share your review of your recent stay at ibis Hamburg City on TripAdvisor. We are pleased to learn that you found our hotel's location convenient, with easy access to the metro and central station, as well as Hamburg's main attractions. It's wonderful to hear that you found our reception staff friendly and helpful, and that you enjoyed the comfort of our beds. We appreciate your feedback regarding the facilities in the room and apologize for any inconvenience caused. Your comments regarding the breakfast and outdoor seating area are duly noted. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Carsten Woll Hotel Manager ibis Hamburg City

Reception booking

ملاحظة Tripadvisor 1.0/5

Alentejano101 تقييم TripAdvisor المعتمد

I went to the reception to make a reservation for my family for one night for the next month. The receptionist said "hmmm its very expensive"... strange... usualy sellers want to sell, not the opposite. Then I said I want to proceed with the booking anyway and asked for the cancelation policy. The answer was: until 24h before its free to cancel". I gave all the details and suddenly she said "ohh I'm sorry but in fact you have to pay full ticket now" no reason was presented. It was stated something 5 minutes earlier. It appears to me that the receptionist did everything within reach to avoid the booking. Unpolity and unclear. Not recommended.

Bang……

ملاحظة Tripadvisor 5.0/5

258brianf المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

……for your buck! Which means that price and quality adds up. Easy to find with parking in the basement. Swift good service in the reception. Everything including the room is very clean. Great queen bed, big enough for one person. Nice size TV. Pretty sound prof on the 6th floor. Room 640 is quite isolated, so no slamming doors. No fridge no coffee facilities. Work desk. Small bar next to the reception. Fine breakfast with hot and cold choices. Great for business stay.

Dear Brian F, Thank you for taking the time to share your positive experience at ibis Hamburg City on TripAdvisor. We are delighted to hear that you had a pleasant stay and appreciated the value for your money. It's wonderful to know that you found our hotel easy to find with convenient parking in the basement. We're also pleased that you enjoyed the swift and good service at the reception, the cleanliness throughout the hotel, and the comfort of your room, especially the great queen bed. We appreciate your mention of the soundproofing on the 6th floor, providing a peaceful environment for your stay. Your feedback regarding the room amenities, work desk, and the breakfast options is valuable to us. We aim to provide a comfortable and efficient experience for both business and leisure travelers, and your positive comments indicate that we are on the right track. We appreciate your recommendation and look forward to welcoming you back for another great stay at ibis Hamburg City. Best regards, Carsten Woll Hotel Director ibis Hamburg City

Recommended

ملاحظة Tripadvisor 4.0/5

travelmikeuk تقييم TripAdvisor المعتمد

Well positioned for the underground and a 15 minute walk to the city centre, 15 minute walk from main station. Staff all good, room could to with a bit of an update but otherwise fine. Tip: Take the U1 to Olhsdorf, then change to S1 to the airport.

Dear travelmikeuk, Thank you for sharing your review on TripAdvisor regarding your stay at ibis Hamburg City. We're glad to hear that you found the hotel well-positioned, with easy access to the underground and within walking distance to the city center and the main station. We appreciate your positive comments about the staff and are pleased that you had a satisfactory experience overall. Your feedback about the room needing a bit of an update is duly noted. We continuously strive to enhance our guests' experience, and your input is valuable in this process. Thank you for the travel tip regarding the U1 to Ohlsdorf and then changing to S1 to the airport. We're sure other travelers will find this information helpful. We look forward to welcoming you back on your next trip to Hamburg. Best regards, Carsten Woll Hotel Manager ibis Hamburg City

بالاشتراك مع TripAdvisor

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