Mercure Gerringong Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 535 reviews

Mercure Gerringong Resort - Image 1
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Description

Hotel extras

  • Boutique hotel in the beautiful seaside village of Gerringong.

  • Elegant indoor and outdoor event spaces for up to 120 guests.

  • Signature restaurant with open fireplace inside and sunny courtyard terrace outside.

  • Superb resort facilities including two swimming pools and a tennis court.

Our accommodation(s)

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Hotel location

Mercure Gerringong Resort

1 Fern Street
2534 GERRINGONG
Australia

GPS:-34.734797, 150.826771

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bella Char Restaurant & Wine Bar

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  535 reviews

TripAdvisor Rating  3.5/5  991 reviews

Great stay, Great food, Great staff

Customer review rating 5.0/5

Sonya Couples - Confirmed reviews ALL

Professional, friendly staff. Staff went above and beyond to get a room next to us for my elderly mum. Room was beautiful and clean and serviced everyday which was a lovely luxury.

Great accommodation

Customer review rating 5.0/5

Vanessa Couples - Confirmed reviews ALL

Clean and tidy resort, friendly staff and the food was beautiful. Will stay again with you

Well located, quiet, clean, nice room overlooking garden an pool

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Excellent breakfast, helpful staff, well maintained facilities

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Always a pleasure however the Bella Char Restaurant was not up to standard as previously experienced I was extremely disappointed with the restaurant this trip. I have stayed here on many occasions and would only comment adversely if it is warranted. 1/ Dinner - I asked for medium rare scotch fillet which was overdone and consider well done - grey not pink and no blood at all - no refund offered and only consumed a small portion 2/ Following night wanted to get some room service/take away and approached restaurant - front of house mentioned chef wasnt prepared to offer either and options available were to suitable - it was 7:30-7:45pm prior to State of Origin 3/ Takeaway breakfast - consisted of a toasted baked and egg sandwich - just slapped together - bread hardly toasted and baked hardly cooked and egg dripped all over the toast Overall, unless the chef improves his attitude (as mentioned by front on house) I doubt I will eat there again - there are plenty of other options in Gerringong PS - I have enjoyed many meals at Bella Char and this is the first time I have experienced such poor food. Front of house staff however are awesome and always welcoming me into the restaurant whenever I arrive

Average Experience

Customer review rating 2.5/5

Vivek Families - Confirmed reviews ALL

Very inconsistence in service, some staff are very good some are average. Some so not appreciate if one is Accor Plus Loyal member Staff needs proper training and should be able to deliver good customer experience

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Other web-users rate our hotel

  • 190 reviews 9.2/10 Location
  • 533 reviews 8.3/10 Room
  • 382 reviews 8.6/10 Service
  • 13 reviews 7.1/10 WiFi
  • 319 reviews 8.9/10 Comfort
  • 245 reviews 7/10 Food
  • 186 reviews 7.6/10 Cleanliness
  • 136 reviews 6.6/10 Breakfast

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