Description
Hotel extras
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Convenient location in the business and cultural center of Almaty city.
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6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
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International Cuisine with local specialties and French touch
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Large indoor swimming pool
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Fitness centre open 24/7 & Spa
Our accommodation(s)
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Room
Standard Room with 1 Queen-size bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Mountain view
- Accessible room
Room
Standard Room with 2 single beds
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View or Mountain view
Room
Superior Room with 1 double bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Mountain view
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Suite
Junior Suite with 1 kingsize bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Mountain view
- Accessible room
Suite
Superior Suite with 1 kingsize bed
- 3 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 2 x Twin bed(s)
- Views: City View or Mountain view
Page out of
Room
Standard Room with 1 Queen-size bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Mountain view
- Accessible room
Suite
Junior Suite with 1 kingsize bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Mountain view
- Accessible room
Hotel location
Novotel Almaty City Center
Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan
GPS:43.242166, 76.958027
Access and transport
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ABAI
Railway station
Access: 1.2 km / 0.75 mi 10 min walk / 3 min drive
ALMATY 2
Railway station
Access: 5 km / 3.11 mi 12 min drive
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THE REPUBLIC PALACE
Opera/symphony/concert hall
Access: 100 m / 0.06 mi 5 min walk
CENTRAL MUSEUM
Museums
Access: 1.5 km / 0.93 mi 17 min walk / 2 min drive
OPERA BALLET ABAY
Opera/symphony/concert hall
Access: 1.9 km / 1.18 mi 22 min walk / 7 min drive
GORKY PARK
Amusement park
Access: 4.3 km / 2.67 mi 41 min walk / 14 min drive
KOK TOBE
Tourist attraction
Access: 4.7 km / 2.92 mi 50 min walk / 12 min drive
MEDEU SHYMBULAK
Ski area
Access: 15 km / 9.32 mi 27 min drive
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DOSTYK PLAZA
Shopping centre/mall
Access: 900 m / 0.56 mi 13 min walk / 10 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
Le RestO
Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.
Lobby Bar
A wide range of alcoholic and non alcoholic drinks is served in our stylish decorated Lobby bar. Light snacks and salads menu is available for any taste.
Breakfast
4 options for you to chose from depending on your tastes. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Pool
Fitness center
KEEP IN SHAPE DURING YOUR STAY IN OUR 24H-OPEN FITNESS IN ALMATY OFFERING ALL YOU NEED FOR THE BEST WORKOUT, RANGING FROM TREADMILL TO WEIGHTLIFTING EQUIPMENT AND CARDIO MACHINES.
Spa
FROM THE FIRST MOMENT YOU STEP IN IN BALANCE SPA, LET YOURSELF SLIP AWAY FROM THE REAL WORLD.GET AWAY FROM EVERYDAY WORRIES AT THIS BEST SPA IN ALMATY. AFTER A FIRST-HAND CONSULTATION DETERMINING YOUR NEEDS, ABANDON YOURSELF IN THE CARE OF OUR THERAPISTS.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 210 m² / 2260.419 sq ft
- Maximum seats capacity
- 220
- Maximum capacity for banquets
- 150
Our guest reviews
Would not recommend. Cleanliness should be a basic but is not a priority at this very mid hotel.

TripAdvisor rating 3.0/5
Bailhe Couples - TripAdvisor review
Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your stay. Your comments are invaluable, and we appreciate them as they help us enhance our service. Regarding the linen, we have a sustainability program in place to minimize water consumption and waste, which is why a card is placed on the bed offering guests the option to request a linen change. We completely understand your concern and are always happy to provide fresh linens upon request. We also apologize for the issues you encountered with the trash and toilet cleaning. This is not the standard we strive for, and we will work with our housekeeping team to address these matters more consistently. Should anything be unsatisfactory during your stay, please don’t hesitate to reach out to our reception team—we are always here to assist and resolve any concerns promptly. As for the bird feces on the windows, we regularly maintain and clean the windows, including specialized services to ensure they remain spotless. Unfortunately, birds can occasionally leave marks shortly after cleaning, and we are actively exploring ways to address this issue more effectively. We are dedicated to providing a comfortable and enjoyable experience for all of our guests, and we hope you will consider giving us another opportunity to improve your experience in the future. Thank you again for your valuable feedback.
One of the best options in Almaty for ALL members
Customer review rating 5.0/5
Ruslan Business - Confirmed reviews ALL
Dear Ruslan, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. It's great to know that our location, pricing, personalized service, and amenities met your expectations. We’re also happy to hear you enjoyed our upgraded breakfast options! Your feedback motivates us to keep improving and providing the best possible experience for our guests. We appreciate your loyalty and always look forward to welcoming you back at Novotel Almaty City Center!
Location was comfortable for me.
Customer review rating 4.0/5
Baterdene Business - Confirmed reviews ALL
Dear Baterdene, Thank you for your feedback! We're glad to hear that our location was convenient for you and that your stay was generally good. We would be delighted to welcome you back to Novotel in the future! If there’s anything we can do to make your next stay even more enjoyable, please feel free to let us know. Best regards, Altyn B. Operations manager
Room over heated
Customer review rating 0.5/5
Haitham A. Business - Confirmed reviews ALL
Dear Haitham A., Thank you for sharing your feedback. We sincerely apologize for the discomfort you experienced with the temperature in your room. As part of our central heating system, the rooms are set to a certain temperature during the winter season, and we understand that it may not have been comfortable for you. We appreciate your suggestion about adding humidifiers and portable fans. We will certainly look into this to enhance our guests' comfort. Regarding the use of fresh air, we understand your concern about pollution, and we strive to maintain a balance between fresh air circulation and indoor air quality. We will review this aspect to improve your experience during your next stay. We truly value your input and hope to provide you with a more comfortable stay in the future. Please feel free to contact us directly for any special requests during your next visit, and we’ll do our best to accommodate them. Kind regards, Altyn B. Operations manager
Well located
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Thank you for your feedback! We’re glad to hear that you enjoyed our location, the service, and the cleanliness of the hotel. We apologize for the inconvenience caused by the air conditioning. As it is currently the winter season, our fan coil system operates in heating mode only, and the air conditioning is turned off due to the low temperatures outside. We appreciate your understanding and hope this didn’t cause too much discomfort. We look forward to welcoming you back and ensuring you have a more comfortable stay next time! Kind regards, Altyn B. Operations manager
In partnership with TripAdvisor
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