ibis Cambridge Central Station 3 estrelas

The staff on reception are always fantastic especially Susana. They are always happy to help and make the visit pleasant. The rooms are always clean and pleasant and the bar area has a nice relaxing atmosphere

We went for an evening of live Italian music, very nice event, with good food and drinks and very well organised. The space itself was quite cozy. Thanks to Lucilia and the rest of the team who were very kind and helpful. Would love to have more live music events like that.

We had a really nice Italian evening with live Italian music. The lady by the name of Fucilia was very helpful and worked very hard the entire evening serving some delicious Italian food and making sure everyone was looked after. The service is most certainly worthy of much praise!! We will definitely go again!

I'll start with the bad. My visit was literally the worst check-in experience I ever had at any hotel world-wide in over two decades. Firstly the person at reception had such bad English skills that everything had to be explained to them three times (fair enough I thought, these things happen). Then they couldn't find me on their system (again perhaps not their fault). At this point somebody else had to take over to give me a room and key card. All sorted? Sadly no, 10 minutes and I was back at reception. The room I had been given belonged to another visitor - complete with their luggage and unpacked items (hardly secure to put it mildly). Now with the correct key (and the right floor) things were OK. One last thing however, there was a massive stain on the mattress - probably an entire cup of coffee? At least I hope so. OK, on to the good, because of the time it took at reception, I was at least offered a free drink at the bar (nice touch). I've stayed at this hotel several times (possibly 4?) and previously it was always a really good experience – well until now. That's a shame, because to be honest I'm not sure I'd stay there again, which is annoying as the hotel is so close to the railway station and very convenient.

Very impressed. Smart and tidy room. Fantastic price and right in the heart of Cambridge. Liked the fact that it has a cafe where you could listen to live music. Workers were extremely helpful and overall we were very happy with our stay and we are likely to use it again if the price stays the same.