Novotel London Stansted Airport (já abriu) 4 estrelas
Nota clientes Avis (Classificação ALL) 4.1/5 439 comentários
Os quartos luminosos e arejados têm 17 m², uma área de trabalho separada, TV LCD de 55? e WIFI
8 fully-equipped meeting rooms for up to 250 guests
Easy access shuttle running every 30 minutes
In-house bar & restaurant serving international cuisine
Over 500 onsite car parking spaces for all guests
Hotel aprovado por ALLSAFE
Round Coppice Road
CM24 1SF STANSTED
Reino Unido
LONDON STANSTED A 1 km / 1 milhas - Transporte Pagante
STANSTED A 1 km / 1 milhas
GPS:51.876566, 0.211697
Check-in desde as - Check-out até às
Junte-se a nós no elegante restaurante para um amplo leque de pratos internacionais e inovadores, preparados com produtos frescos e locais. Se partir cedo, desfrute do nosso generoso pequeno-almoço ou opte entre uma seleção de opções ligeiras e saudáveis.
Desfrute do conforto dos sofás e escolha de entre uma variedade de vinhos, uísques e cocktails. Mantenha-se a par das últimas notícias na TV plasma do bar e saboreie uma refeição ligeira no lounge. Durante o verão, aprecie umas cervejas frescas no jardim.
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Avaliações dos nossos clientes
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel
Saber maisGreat Service
Nota Tripadvisor 5.0/5
Jacqueline L Avaliação com certificação TripAdvisor
Convenient for catching flights
Nota Tripadvisor 5.0/5
AnMa5356 Avaliação com certificação TripAdvisor
Dear AnMa5356, Thank you for taking the time to reviewing the hotel. I am glad the hotel facilities have been useful to you and we hope to see you back soon. Kind regards.
Nice Location but Limited amenities
Nota Tripadvisor 4.0/5
akhilshgl Avaliação com certificação TripAdvisor
Dear akhilshgl, Thank you for taking the time to review our hotel. I am glad to hear that you enjoyed the breakfast. Regarding the amenities, we can provide them on demand. Please do not hesitate to come to reception next time so we can get you some. Kind regards.
Very good stay
Nota Tripadvisor 4.0/5
Culture51566475686 Negócios - Avaliação com certificação TripAdvisor
Dear Culture51566475686, Thank you for your feedback regarding our food and friendly staff – we endeavor to treat our guests like royalty and I am pleased you experienced our exceptional service during your stay. We look forward to welcoming you back to our hotel soon. Kind regards.
2 horrible nights at the Novotel
Nota Tripadvisor 1.0/5
capjac65 Negócios - Avaliação com certificação TripAdvisor
Dear capjac65, We are sorry to hear you didn't have a good experience here at the Novotel Stansted Hotel. With regards to some points during this tough time it is very difficult for all of us, the early check in fee is a standard with all hotel at the airport and this is something that has been in place for many many years and this is not just because of the pandemic we are going through now. Due to the fact that we don’t have all the rooms clean in the hotel as we need to have time between each guest for the room to stay free. The reason your room was not cleaned during your stay is that we cannot enter a guests room while they are staying in the hotel this is a government rule and we have to leave time between each stay and this should have been told on check in to each guest. The shuttle bus is a third party and at the time of check in the information that was given out was correct, this changed overnight and then by the time you came to take the shuttle this information had changed. We don’t really have any say over if the shuttle bus is running for not as this is not our company which runs the shuttle bus and they tell us when they run or don’t run. So I do apologize on their behalf that the shuttle was taken out of action very quickly with no time for us to let the guests know. With regards to the restaurant / food breakfast starts at 06:30am everyday so the information given out to you on check in was correct and this is the case all the time during lockdown. I have passed your comments to the chef as to why it was late this morning. The toilet in your room I have forward this picture and comments on to the housekeeping team along with your comments as the toilet dose look dirty so I do apologise about and please if you do come again and do have a problem with the room please do let us know while you are here so we can sort this out for you and move you to a better clean room so you don’t have to have a bad stay for the whole stay. As for the room, at the current time we are not allowed to send the housekeeping into the room during your stay, so any cleaning has to be requested specially at the reception. We hope we managed to clarify some of the points made and we apologize for any inconvenience during your stay. Kind regards
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