The Harlow Hotel By Accor 3 estrelas

Nota clientes Avis (Classificação ALL) 3.7/5 146 comentários

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Descrição

Extras do hotel

  • A 16 minutos do Aeroporto de Londres Stansted - reserve o seu pacote Park&Fly

  • Permitidos animais de estimação

  • Parque de estacionamento no local com 100 lugares

  • 9 salas de reuniões e de eventos

  • Área de bar com canais desportivos disponíveis

As nossas opções de alojamento

Localização do hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Reino Unido

GPS:51.75578, 0.126321

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

The Sculpt Restaurant

Descubra uma variedade de deliciosas opções no nosso restaurante. O Sculpt serve cozinha britânica com um toque moderno.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.7/5  146 comentários

Classificação do TripAdvisor  3.1/5  984 comentários

Avoid - More Fawlty Towers than a hotel!

Nota Tripadvisor 1.0/5

Matthiltz Avaliação com certificação TripAdvisor

My 83-year-old parents stayed at this hotel for four nights and described it as the worst hotel experience they’ve ever had. Upon arrival, they discovered there was no lift and no porter, making it extremely difficult to manage luggage as elderly guests. The hotel itself is very dated, both in décor and facilities. While their room was clean, it was tired and in need of serious refurbishment. The bar was unable to serve draught beer all week. When asked, the barman said they had beer but no gas—someone had simply forgotten to order it. Fortunately, their coach driver kindly offered to take guests to Wetherspoons in Harlow, where they could enjoy a proper drink and meal. Unfortunately, the hotel food was also very poor—clearly microwaved and lacking in quality. Complaints were made, but there was no noticeable improvement. While they don’t often leave negative reviews, this experience was disappointing enough to warrant one. The lack of basic amenities, poor service, and substandard food made the stay extremely unpleasant. They strongly recommend avoiding this hotel, particularly for older guests or anyone expecting even a basic standard of comfort and hospitality.

Good hotel, good place and lovely fluffy pillows. Lovely beds again facilities yeah they look after as well come stay

Nota Tripadvisor 5.0/5

Richard T Avaliação com certificação TripAdvisor

He was a very good hotel and made a good stay. Definitely recommend it they make it a good evening and they’re good fun very smiley. Breakfast is nice with meals but the bar was extra special clean draft lines and nice food to order. Many choice for the menu

Dear Richard Thank you so much for your fantastic review and for sharing such kind words about your recent stay at The Harlow Hotel by Accor We are delighted to hear that you enjoyed the comfort of our beds and pillows and that you found the overall experience so enjoyable. It is also lovely to know that you appreciated the breakfast options and that our bar team helped create a memorable evening for you with great service and food Your recommendation means a great deal to us and we are thrilled that you would consider returning. We look forward to welcoming you again soon for another excellent stay Kind regards The Harlow Hotel Management Team

Not bad

Nota Tripadvisor 4.0/5

Kim K Avaliação com certificação TripAdvisor

Dear Hotel The room was okay, I guess. I wasn't very satisfied with the breakfast, so I tried to eat something from the kitchen again in the evening, but it wasn't any better. Since there wasn't a store nearby, I had to eat at the hotel. But the girl at the bar was very kind, I had a good chat with her. At least it made my otherwise bad day a little better.

Dear Kim, Thank you for taking the time to leave your feedback following your stay at The Harlow Hotel by Accor. We are pleased to hear that you found the room satisfactory and that you enjoyed a friendly interaction with one of our bar team members. It is always heartening to know when a member of staff has a positive impact on a guest’s experience. We are sorry to learn that the breakfast and evening meals did not meet your expectations. Your comments have been passed on to our kitchen team so we can review and improve the quality of our food offering. We also understand the inconvenience caused by the limited availability of nearby dining options. Your feedback is greatly appreciated and will help us improve the experience for all our guests. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future. Kind regards The Harlow Hotel Management Team

Slechtste hotel ooit !!

Nota Tripadvisor 1.0/5

Esther v Viagem individual - Avaliação com certificação TripAdvisor

Slechtste hotel ooit. Oud en vies. Er is een restaurant maar daar kun je ‘s avonds niet eten. Dus moet naar het ongezellige luidruchtige café. Alleen snack eten en natuurlijk geen wisselgeld. Ook is het betaald parkeren. Het bedrag voor parkeren en hond wordt vervolgens 2 x afgeschreven. Feest met zeer luidruchtig volk. Echt een afrader

Dear Esther, Thank you for sharing your feedback. We're very sorry to hear that your experience at The Harlow Hotel By Accor was disappointing. We sincerely apologise for the issues you encountered, including the limited dining options, lack of change in the café, and the duplicated parking and pet charges. Your concerns are being taken seriously, and we are reviewing our processes to ensure these matters are resolved and not repeated. We also regret the disruption caused by noise during your stay. Creating a peaceful and welcoming environment is important to us, and we are working to improve this for all guests. Thank you again for your comments—they are important in helping us make meaningful improvements. Kind regards, The Harlow Hotel By Accor Management Team

Boa relação preço qualidade

Nota Tripadvisor 4.0/5

josemG2257OF Romântica - Avaliação com certificação TripAdvisor

Hotel com boa relação preço qualidade, situado à entrada de Harlow, perto do aeroporto de Stansted, de Cambridge e de Londres. Quartos confortáveis e bom pequeno almoço. Tem piscina interior com spa. Estacionamento disponivel e grátis.

Nós apreciamos muito seus comentários sobre a sua estadia no Hotel Harlow por AccorHotels. É sempre um prazer receber feedback positivo. Compartilharei seus comentários com nossa equipe. Estou certo de que este feedback servirá como um incentivo para todos os nossos funcionários enquanto nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Obrigado novamente por compartilhar sua experiência, e esperamos que sua próxima visita será tão agradável quanto a anterior. Sinceramente Nikki

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 242 comentários 7.4/10 Localização
  • 688 comentários 6.7/10 Quarto
  • 573 comentários 7.3/10 Serviço
  • 13 comentários 8.6/10 Internet
  • 339 comentários 6.8/10 Limpeza
  • 231 comentários 5.8/10 Pequeno-almoço
  • 223 comentários 4.4/10 Comida
  • 195 comentários 5.5/10 Custo Benefício

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