The Harlow Hotel By Accor

The Harlow Hotel By Accor 3 estrelas

Nota clientes Avis (Classificação ALL) 3.6/5 197 comentários

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Descrição

Extras do hotel

  • A 16 minutos do aeroporto London Stansted

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Estacionamento no local

  • Sports - available in hotel bar

Hotel aprovado por ALLSAFE

Localização do hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Reino Unido

  • De avião

    STANSTED AIRPORT A 22,53 km / 14 milhas

  • De carro

    M11 JUNCTION 7 A 1,61 km / 1 milhas

  • De comboio

    EPPING STATION A 6,92 km / 4,3 milhas

  • De comboio

    HARLOW TOWN A 4,35 km / 2,7 milhas

GPS:51.75578, 0.126321

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião

Café da manhã

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Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  3.6/5  197 comentários

Classificação do TripAdvisor  3.0/5  847 comentários

Needs a refit

Nota Tripadvisor 2.0/5

trefoilsearcher Negócios - Avaliação com certificação TripAdvisor

Was shocked upon arrival how old & dated this place was, the lady on the reception said, we are a White Label hotel atm as we asked if this was an Accor Hotel and if we would receive points on our booking. We booked last minute half board, the steak that we ordered came our nearly all fat, & when we complained to the barman, his reply, spoken to chef we have no more & not much more of anything else and dont know when we will get another delivery.so asked for a cheeseboard, we dont have any cheese, asked for other things, no was the answer, all not available,Hopefully this is due to a MAJOR upgrade needed, and will then become the usual standard of Accor Hotels.

Dear Trefoilseatcher, I would like to apologize for the delay in responding to your feedback. Thank you for taking the time to tell us about your experience at the The Harlow Hotel By AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Harlow Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to assure you that myself and the team have taken your concerns on board and are working hard to resolve them. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I hope that during these difficult times yourself and your loved ones are safe and well. Sincerely, Kim Allen Guest Services The Harlow Hotel

Not So Good

Nota Tripadvisor 2.0/5

Gary L Couples - Avaliação com certificação TripAdvisor

Allocated Room 205. We could not get the air-conditioning to work. The room was cold. The telephone did not work. Went to reception. Apparently none of the phone work but we were given room 212 with no trouble. The bar was deserted so had a quiet drink before bed.This room was cold but the air conditioning did work, however despite being reasonably intelligent people, who followed the instructions, we could not get the room warmer. In the middle of the night, my wife who became cold in bed , managed to work out how it worked and we got hot! Breakfast was pretty good. As a regular user of the Accor brand, this hotel set a new, very low bar in standard. .

Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are awaiting a refurbishment which will no doubt improve the décor of the hotel immensely. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikki

Em parceria com TripAdvisor

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