The Harlow Hotel By Accor 3 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 153 comentários

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Descrição

Extras do hotel

  • A 16 minutos do Aeroporto de Londres Stansted - reserve o seu pacote Park&Fly

  • Permitidos animais de estimação

  • Parque de estacionamento no local com 100 lugares

  • 9 salas de reuniões e de eventos

  • Área de bar com canais desportivos disponíveis

As nossas opções de alojamento

Localização do hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Reino Unido

GPS:51.75578, 0.126321

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

The Sculpt Restaurant

Descubra uma variedade de deliciosas opções no nosso restaurante. O Sculpt serve cozinha britânica com um toque moderno.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  153 comentários

Classificação do TripAdvisor  3.0/5  951 comentários

Great customer experience.

Nota Tripadvisor 5.0/5

ozayoun Avaliação com certificação TripAdvisor

On arrival the staff were very welcoming and extremely helpful. Trevor and Dana in particular were beyond great. Their kindness and hospitality were beyond my expectation. I had a truly great experience. I can not fault the cleanliness of the hotel either. Thank you and I will be back.

Not an Accor

Nota Tripadvisor 1.0/5

Daydream11206409417 Negócios - Avaliação com certificação TripAdvisor

Misleading pics on the web site. The hotel is very dated and it’s in no way aligned to Accor Hotels brand standard. Friendly receptionist and good check in process. Very noisy bar with lots of manual work men. Very dated guest area with mismatched furniture. Poorly decorated corridors / stairwells / room doors. Rooms very outdated. 1970’s style. Room very dusty and not that clean. Stained carpets. No room services so had to eat in the noisy bar as the restaurant isn’t open. Service quick, but great food offering and very poor quality food when it arrived. Not Accor brand standard.

Bad Experience

Nota Tripadvisor 1.0/5

DJ L Avaliação com certificação TripAdvisor

Phone the hotel 10 days before my stay and spoke to receptionist And she booked me in. As it was part of a wedding, I Was the best man and I turned up with my family, including two Kids, one who is seven and the other one 12, when I got to the hotel at 03.00 in the morning my name was on the system, but they said they had no rooms available my boys was half asleep and they left me in the reception in early hours of the morning for 45 to an hour. Telling me there was not rooms I ended up in the end staying in the bride & grooms room. The room that they gave the bride and groom was a double bed & had a dog bed on the floor that they didn’t even ask for as they didn’t have pets I had to move it myself as I had to sleep on floor with my wife and my two boys, Pic below ! When I was waiting in the reception, there was even people fighting amongst themselves. In front of my children All I wanted was a place to rest my head with my family after a long day, at my family wedding , Ridiculous hotel don’t recommend it. Staff wasn’t helpful even the next morning. I asked to speak to a manager and there was no one about left my details with them and still haven’t heard anything from the hotel not even a little phone call regarding the problem would not recommend for any family………. Even When I woke up in the morning went to get breakfast and there was nothing even in the pots had to wait 15 to 20 minutes until the food came out, Poor Quality of food, only thing I can say there was a young girl with glasses that was very helpful and she tried her best to provide a good service…! 28th September 2024

GOOD STAY, BETTER SERVICE..Mr. GUISSEPE congratulations!!

Nota Tripadvisor 5.0/5

JhonathanSilva Negócios - Avaliação com certificação TripAdvisor

I was at the hotel for 2 weeks, I felt completely at home. From the moment I arrived, my colleagues and I had a wonderful reception. The super friendly employee, Mr. Guissepe, is a great professional who deserves all the recognition, with 5-star service. Always willing to help us. The breakfast was well served, good quality comfort. I cannot fail to comment on the extraordinary room cleaning service, always impeccable cleaning & organization of the rooms. I want to thank all the cleaning staff. you are the best. The team itself has an excellent standard of service. I also want to give my sincere thanks to Dana, Gemma, Kelly ,Abdu. congratulations. Regarding THE BAR service, I was attended to by an employee Holly, who was perhaps not in her best days. We did not receive good service from you. Giving a bad impression, that they were unwilling to serve us. But we are grateful to Mr. GIUSSEPE for always helping everyone with his good disposition and joy on his face. Thanks again to the Reception Team, Breakfast Team, Room Cleaning Team.

Boa relação preço qualidade

Nota Tripadvisor 4.0/5

josemG2257OF Romântica - Avaliação com certificação TripAdvisor

Hotel com boa relação preço qualidade, situado à entrada de Harlow, perto do aeroporto de Stansted, de Cambridge e de Londres. Quartos confortáveis e bom pequeno almoço. Tem piscina interior com spa. Estacionamento disponivel e grátis.

Nós apreciamos muito seus comentários sobre a sua estadia no Hotel Harlow por AccorHotels. É sempre um prazer receber feedback positivo. Compartilharei seus comentários com nossa equipe. Estou certo de que este feedback servirá como um incentivo para todos os nossos funcionários enquanto nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Obrigado novamente por compartilhar sua experiência, e esperamos que sua próxima visita será tão agradável quanto a anterior. Sinceramente Nikki

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 221 comentários 7.5/10 Localização
  • 617 comentários 6.7/10 Quarto
  • 504 comentários 8.1/10 Serviço
  • 9 comentários 9.2/10 Internet
  • 304 comentários 6.9/10 Limpeza
  • 207 comentários 6.9/10 Pequeno-almoço
  • 195 comentários 5.4/10 Comida
  • 175 comentários 5.7/10 Custo Benefício

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