The Harlow Hotel By Accor 3 estrelas

Nota clientes Avis (Classificação ALL) 3.4/5 149 comentários

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
The Harlow Hotel By Accor - Image 3
The Harlow Hotel By Accor - Image 4
Southern Way, CM18 7BA HARLOW, Reino Unido

Descrição

Extras do hotel

  • A 16 minutos do Aeroporto de Londres Stansted - reserve o seu pacote Park&Fly

  • Permitidos animais de estimação

  • Parque de estacionamento no local com 100 lugares

  • 9 salas de reuniões e de eventos

  • Área de bar com canais desportivos disponíveis

As nossas opções de alojamento

Localização do hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Reino Unido

GPS:51.75578, 0.126321

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

The Sculpt Bar

Relaxe no nosso bar moderno, onde encontrará todas as suas bebidas favoritas e uma variedade de petiscos no menu do bar. Os fãs de desporto também podem acompanhar todas as últimas atualizações na TNT Sports.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.4/5  149 comentários

Classificação do TripAdvisor  3.2/5  1.027 comentários

Dishonesty and terrible customer service

Nota Tripadvisor 1.0/5

Honestjohn2020 Avaliação com certificação TripAdvisor

I am absolutely furious with this hotel. It states very clearly on Google maps that it offers free pet friendly stays, this was the only reason I booked it. On checking in I was held to ransom for a £30 pet fee, that's £15 each for the same room! The receptionist first claimed she was the manager and then back peddled. She said she was only the duty manager and had no authority to waive the fee, even though she was produced the evidence of their false claim. She claimed Google maps is not their website, however they are advertising their business on it. According to her it doesn't count and they have no control what Google maps puts! Absolute rubbish every other hotel has pets allowed or not, fees apply, they have FREE expressly written underneath. If it isn't correct that is their fault and responsibility. A chain the size of Accor would have someone who's job it is to ensure correct advertising. What is really appalling is being presented with the evidence they refused to accept it. The correct thing to do is put your hands up waive £30 and get it corrected. For having their error pointed out in the interest of customer relations taking a £30 hit is cheap and the least they should be doing. I could have easily got cheaper hotels that do have a pet fee. Disgusting belligerent attitude to their false advertising and I was told it was my fault for not checking their specific site. Obviously everyone is expected to check every possible website the company could be on before booking! Accor someone hasn't done their job, just put your hands up and sort it. Don't expect customers to pay for your mistakes!

Good value, clean, good food and friendly helpful staff.

Nota Tripadvisor 5.0/5

marcusantonias Avaliação com certificação TripAdvisor

A good location with reasonable access for central London. A pleasant atmosphere with a bijoux and friendly bar area. We found the Hotel to be excellent value although we were part if a coach trip. The room was quiet snd we slept well. Great customer service. Good food, we had an early dinner as part of a coach trip so that we could make it in good time for The Abba Experience in London. The room was clean and tidy, just as expected and all the staff were friendly and very helpful, particularly Roxana and Jacklin who oversaw our dining and breakfast experience. Roxana was very professional but also very friendly and made us feel very welcome.

Dear Marcus, Thank you so much for taking the time to share your feedback about your recent stay at Harlow Hotel. We’re delighted to hear that you found our hotel to be great value, clean, and well-located with reasonable access to central London. It’s wonderful to know that you enjoyed the friendly and helpful service from our team, especially Roxana and Jacklin, who made your dining and breakfast experience special. We’re also glad you appreciated the pleasant atmosphere in our bar area and that you had a quiet, comfortable night’s sleep. We hope you had a fantastic time at The Abba Experience in London, and we look forward to welcoming you back on your next visit. Warm regards, The Team at Harlow Hotel

Hired room/wake

Nota Tripadvisor 5.0/5

debbie V Avaliação com certificação TripAdvisor

Held a wake in The Norfolk Room which was perfect. The staff were very attentive throughout., and the food was good. Everything was handled smoothly and respectifully.

Dear Debbie, Thank you for sharing your experience following the recent wake held in The Norfolk Room at Harlow Hotel. We are deeply honored that you entrusted us with such an important occasion. It means a great deal to us to hear that everything was handled smoothly and respectfully, and that our team provided attentive support throughout. We are glad the food met your expectations and that the room suited your needs. Please accept our heartfelt condolences once again, and know that we are here for you should you ever need our support in the future. With sincere sympathy, The Team at Harlow Hotel

Slechtste hotel ooit !!

Nota Tripadvisor 1.0/5

Esther v Viagem individual - Avaliação com certificação TripAdvisor

Slechtste hotel ooit. Oud en vies. Er is een restaurant maar daar kun je ‘s avonds niet eten. Dus moet naar het ongezellige luidruchtige café. Alleen snack eten en natuurlijk geen wisselgeld. Ook is het betaald parkeren. Het bedrag voor parkeren en hond wordt vervolgens 2 x afgeschreven. Feest met zeer luidruchtig volk. Echt een afrader

Dear Esther, Thank you for sharing your feedback. We're very sorry to hear that your experience at The Harlow Hotel By Accor was disappointing. We sincerely apologise for the issues you encountered, including the limited dining options, lack of change in the café, and the duplicated parking and pet charges. Your concerns are being taken seriously, and we are reviewing our processes to ensure these matters are resolved and not repeated. We also regret the disruption caused by noise during your stay. Creating a peaceful and welcoming environment is important to us, and we are working to improve this for all guests. Thank you again for your comments—they are important in helping us make meaningful improvements. Kind regards, The Harlow Hotel By Accor Management Team

Boa relação preço qualidade

Nota Tripadvisor 4.0/5

josemG2257OF Romântica - Avaliação com certificação TripAdvisor

Hotel com boa relação preço qualidade, situado à entrada de Harlow, perto do aeroporto de Stansted, de Cambridge e de Londres. Quartos confortáveis e bom pequeno almoço. Tem piscina interior com spa. Estacionamento disponivel e grátis.

Nós apreciamos muito seus comentários sobre a sua estadia no Hotel Harlow por AccorHotels. É sempre um prazer receber feedback positivo. Compartilharei seus comentários com nossa equipe. Estou certo de que este feedback servirá como um incentivo para todos os nossos funcionários enquanto nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Obrigado novamente por compartilhar sua experiência, e esperamos que sua próxima visita será tão agradável quanto a anterior. Sinceramente Nikki

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 251 comentários 7.6/10 Localização
  • 694 comentários 6.5/10 Quarto
  • 595 comentários 7.2/10 Serviço
  • 9 comentários 6.7/10 Internet
  • 357 comentários 6.8/10 Limpeza
  • 237 comentários 5.3/10 Pequeno-almoço
  • 213 comentários 3.2/10 Comida
  • 210 comentários 4.6/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.