ibis Cambridge Central Station 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,526 件のレビュー

ホテルのその他の情報

  • Cambridge Station Square location

  • Close to Cambridge University colleges

  • Chill#2 artisan coffee shop and bar

  • Live music events

  • 50 minutes from Central London

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

ibis Cambridge Central Station

2 Station Square
CB12GA CAMBRIDGE
United Kingdom

GPS:52.194766, 0.137507

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

CHILL

非契約写真

Serves lunch, dinner and drinks.

当ホテルの客室

Our bright hotel rooms make a perfect base in Cambridge, with everything you need for a comfortable stay. Free Wi-Fi means you can keep up with work or entertainment, while each room has a desk with a lamp for remote working or reading. Sleep peacefully in a soft ibis SweetBed, or get cosy and watch TV from the comfort of bed. Plenty of storage space helps you settle in at feel at home, while private bathrooms let you freshen up and feel great.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,526 件のレビュー

トリップアドバイザーの評価  4.5/5  1,516 件のレビュー

No heating, and disinterested staff.....

トリップアドバイザーの評価 1.0/5

Allan J トリップアドバイザー認証口コミ

IBIS pestered me to leave a review, so here we go... Checked in to the IBIS with temperatures at -2C outside, to find the aircon/heater unit was not functional. Was told the unit needed 20 mins before I'd notice any difference. Left it an hour, and the room was getting colder, with no heat or air movement at all out the unit. Reported it again, and asked to move to a room with working heating. Was told the hotel was full, so I could not move, despite the IBIS website showing good availability that night. I mentioned the website said rooms were available to book, and was told again that the hotel was full. Really got the sense that the staff simply could not be bothered to change my room, or even take a look at the heating. Offered a very small electric oil-filled radiator, which got vaguely warm, then switched off, even on max heat setting. Veery cold, restless and uncomfortable night, resorted to sleeping under my coat at 2am. No interest at all in trying to resolve this from the staff. Mentioned it again on check out, to make sure the heating got fixed for the next guest, and just got a shrug. Again, no interest in either apologising or resolving the issue. Very disappointed, and very cold. Stayed at the Doubletree the night before in Nottingham. Warm room, great, attentive staff, room 4x the size, and 2/3 the cost, which rather put the IBIS stay into perspective... 1/5 Could do better.

AWSOME

トリップアドバイザーの評価 5.0/5

501gretad Friends getaway - トリップアドバイザー認証口コミ

From an italian taste, really DELICIOUS 😍 You should try “bacon pancake” are awsome! Also avocado toast looks really good. Everything i think is good, espresso coffee too, and is really difficult find good coffee here. Workers are so nice too, i’ll came back again!

Live music night

トリップアドバイザーの評価 5.0/5

alexandrav977 Friends getaway - トリップアドバイザー認証口コミ

I went with few friends on a Friday night and we enjoyed some lovely drinks and the live music. I would love to see more events like this as it gives a great vibe. Credits to Lucilia for her amazing customer service that made us feel very welcome from the begin and the whole team. I will definitely come back!

Hotel is very basic and beware of the parking

トリップアドバイザーの評価 2.0/5

132slewis ビジネス - トリップアドバイザー認証口コミ

I stayed at this hotel for a work trip. Rooms were very basic. The aircon kept switching on in the night as the thermostat was broken so it was very hot. The bathroom was the smallest I have ever stayed in and similar to a train bathroom! I paid to park next to the hotel for the day but despite arriving late and leaving in the morning I have received a penalty for only paying for one day so be cautious. The hotel asked where I parked on arrival but did not make me aware of this.

Amazing place for Breakfast!!!

トリップアドバイザーの評価 5.0/5

302lilial トリップアドバイザー認証口コミ

Definitely coming again!! I love the food, the energy and the people serving in this place. I’m quite a regular and I just really would like to shout out the very good service provided by Ms Lucília. She was such a very lovely lady always very helpful. Definitely a very very good asset for this company. I will be back very soon, thank you IBIS 💫

Dear 302lilial, thank you so much for taking the time to review our service at Ibis.We will make sure Lucilia hears about your comment. Everyday we aim to achieve the best for our guests, and your satisfaction is our main priority. We hope to see you again. Luna Silva, F&B Team Leader

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,145 件のレビュー 9.3/10 ロケーション
  • 1,317 件のレビュー 7.4/10 客室
  • 1,200 件のレビュー 8.3/10 サービス
  • 36 件のレビュー 8.1/10 インターネット
  • 623 件のレビュー 8.5/10 清潔さ
  • 514 件のレビュー 7.4/10 朝食
  • 318 件のレビュー 6.8/10 料理
  • 308 件のレビュー 9/10 雰囲気

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