Mercure Milton Keynes Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 586 件のレビュー

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Mercure Milton Keynes Hotel - Image 1
Mercure Milton Keynes Hotel - Image 2
Mercure Milton Keynes Hotel - Image 3
Mercure Milton Keynes Hotel - Image 4
The Approach, Two Mile Ash, MK8 8LY MILTON KEYNES, イギリス

説明

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Easily accessible hotel with extensive free car parking

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre:MK

  • 103 modern guest rooms, golf course views and connecting rooms available on request

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

当ホテルの客室

ホテル所在地

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
イギリス

GPS:52.044876, -0.807678

電話番号
ファックス +44 1908 568303

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

MOLTENS RESTAURANT

Enjoy a meal at Moltens Restaurant with our hot rock speciality. Relax and unwind with drinks in our stylish bar and terrace, or why not treat yourself to a more intimate meal in one of our new pods.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  586 件のレビュー

トリップアドバイザーの評価  4.1/5  1,615 件のレビュー

Hotel is showing its age; unfriendly staff; cheap amenities

トリップアドバイザーの評価 1.0/5

dontbullyme トリップアドバイザー認証口コミ

We stayed here for 3 nights during October. The rooms in the hotel show their age. The carpet are badly stained and are in need of a deep cleaning and upgrade. All the amenities provided feel very cheap. They give you the cheapest thinnest ply possible for toilet paper and personal hygiene products. No hair conditioner and no body lotion. The towels feel rough on skin. The gym is locked and you need to approach the front desk to ask for a key. I tried to avoid the front desk staff as they were very unfriendly so I just skipped the gym. Skip this hotel; there are better ones in town.

Dear Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. We appreciate your honest comments regarding the condition of the rooms, amenities, and towels, as well as your experience with our gym access and front desk staff. Please be assured that your feedback will be shared with the relevant teams to address these issues and make improvements where possible. We sincerely apologise for the aspects of your stay that caused frustration. We value all guest feedback and hope that you might consider giving us another opportunity in the future to provide a better experience. KInd Regards, Adam Galer

Very clean hotel staff are amazing

トリップアドバイザーの評価 5.0/5

Suzanne M トリップアドバイザー認証口コミ

First of all the staff are very friendly so thank you ,also the bedroom and bathroom was very nice no complaints at all thank you to everyone at this hotel The breakfast was amazing

Dear Guest, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed your bedroom and bathroom, and that our staff made such a positive impression. We’re also thrilled that you loved the breakfast! Your kind words will be shared with the whole team. We look forward to welcoming you back for another enjoyable stay. Kind Regards, Adam Galer

'Above and Beyond' Hospitality

トリップアドバイザーの評価 5.0/5

L T トリップアドバイザー認証口コミ

I thoroughly enjoyed my stay at the Mercure Milton Keynes. A special thanks to Monique at reception who made us feel genuinely welcome; she went above and beyond to make our stay exceptional — nothing was ever too much trouble. Every member of staff I met was friendly and professional, the facilities were very comfortable, and both dinner and breakfast were absolutely delicious. I couldn’t have asked for a better experience!

No real coffee otherwise great experience

トリップアドバイザーの評価 4.0/5

Judyhirst40 トリップアドバイザー認証口コミ

We found the bed to be comfortable and the room quite pleasant. A good shower, but on the second day we were only given one bath towel. Room service hadn't made bed so not really sure why towels were even changed as we were staying a second night. We'd paid for breakfast which was really good and freshly cooked, although a buffet. I was disappointed that there were only sachets of instant Nescafe and no real coffee as machine was broken on both mornings I would have expected cafetieres to have been provided at least.

Dear Guest, Thank you for taking the time to share your feedback. I’m pleased to hear you found your room comfortable and enjoyed the freshly cooked breakfast. However, I’m sorry to learn about the housekeeping oversight and the issue with the coffee machine during your stay. Please be assured that your comments have been shared with the team to ensure we provide a more consistent experience for our guests. We do appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved stay in the future. Kind Regards, Mercure Milton Keynes.

A pleasant stay in a nice spacious clean room with most mod cons. Pleasant staff too

トリップアドバイザーの評価 4.0/5

patncolin トリップアドバイザー認証口コミ

We were warmly received when we arrived by a friendly receptionist. The room was clean and spacious , and had most mod cons including aircon. The bed was comfortable an the bathroom was quite well equipped

Dear Guest, Thank you for your kind review. I’m delighted to hear that you received a warm welcome from our reception team and found your room clean, spacious, and comfortable. It’s great to know you enjoyed the modern touches and facilities we provide. We truly appreciate your feedback and hope to welcome you back to Mercure Milton Keynes again soon. Kind Regards, Mercure Milton Keynes.

との提携 TripAdvisor

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