Novotel London Stansted Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,450 件のレビュー

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Novotel London Stansted Airport - Image 1
Novotel London Stansted Airport - Image 2
Novotel London Stansted Airport - Image 3
Novotel London Stansted Airport - Image 4
Round Coppice Road, CM24 1SF STANSTED, United Kingdom

説明

ホテルのその他の情報

  • Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi

  • 8 fully-equipped meeting rooms for up to 250 guests

  • Easy access shuttle running every 30 minutes

  • In-house bar & restaurant serving international cuisine

  • Over 500 onsite car parking spaces for all guests

当ホテルの客室

ホテル所在地

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

電話番号
ファックス +44 1279 665750

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,450 件のレビュー

トリップアドバイザーの評価  4.5/5  1,453 件のレビュー

2024エクセレンス認証

Stay away if you want to sleep and want to be treated with respect

トリップアドバイザーの評価 1.0/5

Happy G トリップアドバイザー認証口コミ

Sorry, but this place is totally overpriced for what it offers: We stayed for two nights. They charged us £129 per night plus £10 per night for parking -- uncomfortable mattresses -- staff without any social graces, some random staff member calling me aggressively "darling" (?!?!) -- breakfast an overpriced mess with the cheapest rolls, no nutella, no oatmilk, no decaf coffee, old dry cheese slices from the day before we assumed, the orange "juice" some watered-down stuff from contrate - charging £16 for that sortof breakfast, cold and overcooked fried eggs, it looked disgusting and nothing tasted good -- nothing useful, no amenties in the tiny rooms like earplugs etc. -- walls seemingly made from cardboard, so you hear every phone conversation of people next door -- thin windows, so every time one of the planes start right next to the hotel you wake up -- weird bugs (at least not bed bugs or cockroaches) runing over the carpet and furniture We will NOT come back.

Dear criticalobserver Thank you for your review. It is disappointing to read your review, and find you have not experienced the usual level of service reflected on other TripAdvisor reviews. As a team we will reflect on your comments and strive to improve on both our customer service and offering.

Receptionist with personality

トリップアドバイザーの評価 5.0/5

JulesBW1964 トリップアドバイザー認証口コミ

It is so refreshing to check in to a hotel and be met with someone with personality- Otis is just that person, he has made the start of my birthday weekend extra special- customer service second to none, Otis you do Novatel proud - they are lucky to have you x

Dear Julie Thank you for your kind review. Also, thank you for mentioning Otis who welcomed you to the hotel. Otis will be delighted he made the start of your birthday weekend extra special, and you found his special-customer service second to none. We wish you a happy birthday, and look forward to welcoming you back to the hotel in the future

Recommended without reservation

トリップアドバイザーの評価 5.0/5

Kevin H トリップアドバイザー認証口コミ

Stayed in the Novotel with a park ,stay and fly package the night before our flight. Really pleased with our choice. The parking is on site , right in front and to the side of the hotel. Quick check in. Lovely quiet bedroom. No banging of doors from other guests who get up early for their flight. Good food, had an evening meal and breakfast. Staff all very friendly and courteous . Bus service to the terminal running every 30 minutes. Would definitely use this hotel again when flying from Stansted airport. Recommended

Dear Kevin Thank you for your kind review. I am delighted you chose the hotel for the park, stay and fly package, and was really pleased with your choice. Also, I am pleased you found your room lovely and quiet, and the staff very friendly and courteous. Thank you for mentioning you would stay again, and for recommending the hotel The team look forward to welcoming you back to the hotel in the future.

80th birthday party

トリップアドバイザーの評価 5.0/5

Ray H トリップアドバイザー認証口コミ

I had a wonderful 80th birthday party at the Novotel London Stansted. The party room was beautifully decorated and there was music and games to play for the guests. The food and service were excellent. Special thanks to Sam for making the arrangements, Vlad for looking after us on the night and Sanjay for the delicious food and cake.

Dear Ray Thank you for your kind review. Also, thank you for mentioning Sam, Vlad and Sanjay who looked after you for your party, They will be delighted with your feedback. I am pleased you had a wonderful birthday celebration at the hotel, and found both the food and service excellent. The team look forward to welcoming you back to the hotel in the future.

Comfortable & friendly

トリップアドバイザーの評価 5.0/5

stephen c トリップアドバイザー認証口コミ

Stayed for 1 night for am flight. Very reasonable hotel. The staff were very friendly, helpful and welcoming. After spending 5 hours stuck in traffic, we dumped our bags and went straight to the restaurant where we had a lovely meal attended upon by our waiter Dimitar - a very attentive and friendly man. We changed our room booking a couple of days earlier and it was an easy process. The following morning we used the shuttle bus (£4 per person each way) to drop our daughter at the terminal and then went back to our room to snooze (didn't have to vacate until 12:00) The only gripe was that the hotel parking is tight and difficult to find a space.

Dear Stephen Thank you for your kind review. Also, thank you for mentioning Dimitar who looked after you and your family in the restaurant. Dimitar will be delighted with your feedback. I am pleased you found the hotel staff friendly, helpful and welcoming. I have noted your comments regarding the parking. In future, please do ask the team at reception for help with availability of car parking spaces as they are aware of where these are located. Nevertheless, I am also pleased you found the booking system user friendly and were able to amend your booking with ease. The team look forward to welcoming you and your family back to the hotel in the future.

との提携 TripAdvisor

その他のウェブユーザーの評価

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