Pullman Jakarta Indonesia Thamrin CBD 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 591 أراء

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Jl M H Thamrin No 59, Jakarta Pusat, 10350 JAKARTA, إندونيسيا

الوصف

خدمات الفندق الإضافية

  • City hotel at the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
إندونيسيا

نظام تحديد المواقع العالمي (GPS):-6.193499, 106.823695

الهاتف
فاكس +62 21 31923333

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  591 أراء

تقييم TripAdvisor  4.6/5  4,621 أراء

2025 شهادة تميّز

Everything is Poor

ملاحظة Tripadvisor 1.0/5

jokl78 تقييم TripAdvisor المعتمد

Horrible experience here. Everything is poor from top management down. Booked 2 rooms under my name. Checked in was smooth. However, there are many shortfall with this hotel. Room power socket is not working properly. Have to find it's sweet spot to get the power working. Complaint and they sent the maintenance team to the wrong room. Told them about then only they came to the right room. Breakfast service at the main restaurant is horrible. Table was not setup even after telling them to set it up. One morning 2 of the waiters were serving some drinks on a push cart from table to table. Upon reaching my table, they ignore me and just skip my table. Complaint to restaurant manager and they don't have an answer to why they skipped me. Due to this, the room director sent an apology letter and some snacks that contains some berries and granula. And guess what, it was sent to the wrong room again. This is really a joke. They thought that they are apologetic by service some cheap snacks that i can even get it during breakfast. Totally unacceptable and not sincere. Beer serves in executive lounge is not replenished and it's not chilled. Very disappointed. Next day breakfast at the executive lounge is another let down. Ordered fried rice and fried noodle. In the menu, the fried rice should come with satay and fried egg. When the food came, satay and egg is not there. Asked why? Then she said 'oh, you want the complete set?' Told her yes, took 10 mins for her to bring me the food but this time the rice and noodle is already ice cold. Food served during the evening session is one of the worst in my experience around the world. So limited and barely nothing is there. Checked with the staff and was told they are aware of the situation as i'm not the first to complaint about the evening food served. Seems like the management just don't care and want to maximise their profit. Very very poor managment from top down.

Unforgettable moment

ملاحظة Tripadvisor 5.0/5

Daydream66106024478 تقييم TripAdvisor المعتمد

Pullman hotel at Jl. M.H. Thamrin No.59, Gondangdia. The staff here very friendly and caring. I like the atmosphere, very comfortable and chill. I room is clean. It's worth it if you stay here because the place are strategic, across the street is Plaza Indonesia Mall.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Services

ملاحظة Tripadvisor 5.0/5

nurul s تقييم TripAdvisor المعتمد

Thank you to everyone at the hotel for making my trip amazing! The service was superb, and your team went above and beyond to make me feel comfortable. I’m very grateful and hope to return soon. “Thank you to Jessica, Rona,Esti & Eka for the decoration room services memorable’’

Dear Ms. Nurul, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Jessica, Rona, Esti, and Eka. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Hotel Experience at Pullman Thamrin Jakarta

ملاحظة Tripadvisor 5.0/5

Edward T تقييم TripAdvisor المعتمد

During my stay at Pullman Thamrin Jakarta, I faced an issue with the HDMI port in my room, which prevented me from projecting my laptop screen onto the TV. Despite making four calls to the operator, no one followed up as promised. Two technicians eventually came to assist, but they were unable to resolve the problem. However, the situation improved significantly when Acha from the customer experience team contacted me in the evening. After learning about the issue, she escalated it to her manager, Jennifer. The next morning, several staff members—including the restaurant manager and Executive Chef Koay—greeted me warmly by name, showing clear attention to my case. Jennifer later met with me to understand what had happened and took immediate action. Knowing I was expecting guests from the Indonesian military (TNI), Jennifer arranged for my meeting to be held in a proper meeting room, which impressed both me and my guests. Their thoughtful service turned a frustrating experience into a positive one. I am grateful to Jennifer, Acha, Koay, and Sugeng from the restaurant for their exceptional effort in delighting a previously unhappy customer.

Dear Mr. Edward T, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Mr. Sugeng, Ms. Acha, Chef Koay and Ms. Jennifer. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

New Things Tried

ملاحظة Tripadvisor 5.0/5

Wanderer51194770197 تقييم TripAdvisor المعتمد

The vibe is feels luxurious, cozy, and comfy at the same time, as expected of a 5-star hotel. Recently, I've just attended the meeting room which I think has a very good standard and qualities. The same as its toilets, fragrant, clean and organized. Today, I just tried the buffet resto. It has lots of food choices, Indonesian, Asian, and Western. Some of the meats have tough texture and a bit hard to bite them but most of them have a very good taste though. The hotel assistants are also very polite and helpful. Thank you Jennifer, it's been an exciting moment. Thank you too for the unforgettable experience Pullman! Hope to have a stay more in the future.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable event with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Ms. Jennifer. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

بالاشتراك مع TripAdvisor

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