Mercure Danang French Village Bana Hills

Customer review rating (ALL Rating) 4.3/5 594 reviews

Mercure Danang French Village Bana Hills - Image 1
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Description

Hotel extras

  • Accessible by cable car only to hotel between 8am-5pm

  • Free check-in at Golden Bridge, a 150-metre-long pedestrian bridge in Banahills

  • Enjoy cable car ticket prices offer only VND 630,000/adult. It is subject to change yearly.

  • A myriad of recreational and relaxing activities available

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

Our accommodation(s)

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Hotel location

Mercure Danang French Village Bana Hills

An Son, Hoa Son Commune, Hoa Vang District
DANANG
Vietnam

GPS:16.001724, 107.997646

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  594 reviews

TripAdvisor Rating  4.5/5  1,742 reviews

Wonderful stay!

TripAdvisor rating 5.0/5

jandale g Couples - TripAdvisor review

Most welcoming stay, indeed. From the smooth check-in and check-out, we were well-assisted with our luggages by the staff, we did not need to call for assistance. 🙂 Upon entering the room, we were greeted with a lovely decor, which I learned later on, was arranged by Ms. Poca and Ms. Byron of the Housekeeping team. A cake and a handwritten greeting note for our anniversary was also very much appreciated. :) Room: Our room is spacious with complete essentials. Lovely view of the courtyard. Separate shower and toilet. The bed and pillows are very comfortable, which is very important for us. No issues whatsoever. Our room is clean, hot and cold showers working well. Breakfast: Wow. I think this is the best breakfast buffet I had so far. The variety of the food, amazing! I also loved their fruit and bread selection. 🙂 La Piscine Pool: We went for an early swim. Very nice indoor pool with a few basketball hoops you can play with. There’s also a lot of shower rooms available. Mercure is the only hotel in Ba Na Hills and the price is worth it. I recommend staying a night or two just for Ba Na Hills, especially for those with kids. Day trip is not enough to explore the entirety of the place, let alone a group tour. It looks magical especially at night. You also get the chance to enjoy the Golden Bridge earlier than those coming from a day trip and believe me, they come in by bulk and it’s difficult to take pictures with a lot of people. The place is like any other. And the hotel lives up to the expectations. If you are not pressed for time, this booking is a must. ❤️ Take note, the only way to Ba Na Hills and this hotel is via cable car, and the ticket price is separate. Checkout is early at 10:30am, but you can leave your things at the lobby to explore Ba Na Hills more. Overall, our stay here is awesome. Highly recommended. Special mention to guest experience supervisor Hannah, we appreciate the smooth checkout and the thank you email. I think one of the best features of this hotel is their amazing staff. :)

Bonjour, Xin chào! Dear jandale g, Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing a clean and welcoming environment, along with delicious food, is always our top priority. Our staff works hard to ensure that every guest feels at home and well taken care of, so it's wonderful to hear that you found them lovely. We truly appreciate your feedback and would be delighted to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable. We look forward to having you with us again soon! Best regards, Guest Experience Department

The aircond is not cold enough.

Customer review rating 3.0/5

Phua J. S. Families - Confirmed reviews ALL

The room that we stayed is not cold enough, so is not really comfortable. But those staff is quite helpful.

Good

TripAdvisor rating 5.0/5

Stay00190529300 TripAdvisor review

I had a wonderful stay at this hotel. The staff were extremely friendly, the room was spacious and clean. The location was perfect, with easy access to restaurants and attractions. I especially enjoyed the delicious breakfast buffet each morning. Overall, I highly recommend this hotel to anyone visiting the area

Bonjour, Xin chào! Dear Stay00190529300, Thank you for your kind words about your stay with us at Mercure Danang French Village Bana Hills. We are delighted that you and your family enjoyed the accommodation and the hospitality of our staff. We are pleased that we could make your stay a memorable one. At Mercure Danang French Village Bana Hills, we strive to provide excellent service and incredible experiences to all our guests. Your positive review allows us to remain committed to providing the best hospitality services possible. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best regards, Guest Experience Department

Nice location attraction on Bana Hills

Customer review rating 3.5/5

Adolphus L. Couples - Confirmed reviews ALL

Not too many attractions on Bana Hills but the vibe is good. And I guess the property is nicely managed. If I have to pick, the room is clean but not everything is well maintained. For example, our TV remote didn’t work, and the desk lamp is also not functioning. Otherwise the bathroom and basics are great!

Bonjour, Xin chào! Dear Adolphus L., Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. It's disheartening to learn that your experience did not meet expectations, especially in regard to the equipments of the hotel did not work well which you experienced. Our aim is to provide a seamless experience, and we understand that these situations can indeed be inconvenient. In relation to the equipment in your room, it's regrettable that it wasn't up to standard. It's important to us that our facilities are maintained in excellent condition, and your notes will be viewed as an opportunity to improve in this regard. We highly value your feedback and appreciate you bringing this to our attention. Please accept our sincere apologies for the inconvenience caused. Your Sincerely, Guest Experience Department.

The Highlight of Our Vietnam Trip

TripAdvisor rating 4.0/5

Elmelyn P TripAdvisor review

One of the highlights of our Vietnam travel. The place was so magical specially at night when all the buildings are illuminated with lights. Only drawdown was the aircon at night wherein the temperature gets a little bit hot and you cannot control it to make the room cooler. The room temperature and that one mosquito made our sleep difficult. We might have left the window open while we were roaming around that's why the mosquito entered the room. The food was delicious with many choices for breakfast and dinner (we availed their buffet). It was sad that the alpine coaster wasn't available at that time since we are really looking forward to that ride. The staff specially the bellman, Mr. Thierry was very helpful in contacting the in-charge of our transfer from the hotel to Hoi-an after our check out. He even drove us to the meeting place so that we won't be left behind by the van. Despite the drawbacks, I would still come back to this place and spend longer nights to fully experience the whole place.

Bonjour, Xin chào! Dear Elmelynp, We was disheartened to heard about the inconvenience you experienced with the air conditioning and the unwelcome visitor in your room. Please accept my sincerest apologies for any discomfort this may have caused you. Rest assured, we take your comments seriously and will take immediate action to rectify these issues. We are delighted that you and your family enjoyed the views and the hospitality of our staff, especially Mr. Thierry. We are pleased that we could make your stay a memorable one. Your high praise for our buffet breakfast is genuinely appreciated. Our dedicated culinary team works tirelessly to provide a wide array of choices with the aim of satisfying diverse tastes. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best Regards, Guest Experience Department.

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