Mercure Kooindah Waters Central Coast 4 étoiles

Note Avis clients (Note ALL) 4.4/5 808 avis

Mercure Kooindah Waters Central Coast - Image 1
Mercure Kooindah Waters Central Coast - Image 2
Mercure Kooindah Waters Central Coast - Image 3
Mercure Kooindah Waters Central Coast - Image 4

Description

Les plus de l'hôtel

  • Parcours de golf, piscines intérieure et extérieure, tennis, salle de sport et aire de jeux

  • Toutes les chambres avec balcon ou terrasse privatifs

  • Salles de réunion et espaces événements

  • Parking gratuit sur place

  • Chambres avec lit king size et appartements de 1, 2 et 3 chambres disponibles

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Kooindah Waters Central Coast

Boulevard Kooindah 40
2259 Wyong
Australie

GPS:-33.282806, 151.440582

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

KARINYAS RESTAURANT

Le menu saisonnier à la carte du Karinyas propose une cuisine moderne à base de produits frais et locaux. Le restaurant, ouvert tous les jours midi et soir, domine le parcours de golf et propose de nombreux vins dont certains proviennent de caves locales.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  808 avis

Note TripAdvisor  4.0/5  846 avis

Roach motel, dirty filthy outdated, should be shut down in reality

Note TripAdvisor 1.0/5

Al S En famille - Avis TripAdvisor

Dear Alen, Thank you for your feedback, and we’re truly sorry to hear that your experience was not what you expected. We take cleanliness and comfort very seriously, and we sincerely apologize for the issues you encountered during your stay. We want to assure you that we regularly have a professional pest control service to maintain the property, and while we are located in a bushland area, we do our best to manage the natural environment. We also take your comments regarding cleanliness seriously and will be investigating the concerns you raised about the rooms. Mould, spider webs, and dirty furniture are not acceptable, and we will ensure that these issues are addressed immediately. We understand how disappointing it must have been to feel that the photos didn’t reflect the actual experience, and we apologize for not meeting your expectations. Your feedback is incredibly important to us, and we will take the necessary steps to improve. Thank you again for sharing your thoughts, and we wish you all the best in your future travels. Kind Regards, Tim - Assistant Manager

Better options for the price!

Note TripAdvisor 2.0/5

Aret E Avis TripAdvisor

Dear Aret, Thank you for taking the time to share such a detailed review on multiple platforms. We genuinely appreciate all feedback, as it helps us understand where we can improve and what aspects of our service may have impacted your experience. We’re sorry to hear that your stay did not meet your expectations, particularly when it comes to the comfort of the mattress, amenities, and the breakfast experience. We always aim to provide great service and ensure that our guests feel comfortable, and it's disappointing to hear that we fell short in these areas. To clarify, the stars assigned to our hotel are determined by the range of amenities and services we offer, and we understand that these should be consistently delivered to ensure a positive experience. We will certainly review your concerns around the availability of toilet paper, the breakfast service, and the pool access tag system. We will also address the staffing and communication issues you mentioned to ensure this doesn’t happen again. Regarding the Accor membership discounts, we apologize for the confusion and any miscommunication from our staff. It’s always our goal to ensure that our guests receive the benefits they are entitled to, and we’ll be reviewing staff training to avoid future misunderstandings. We understand your frustration with the pricing, and we appreciate your suggestion about aligning our services to better reflect the experience and value provided. We will take your feedback into consideration as we continue to improve our offerings. Thank you again for your review, and we truly regret that your stay with us wasn’t the enjoyable experience we strive to provide. We hope you’ll reconsider staying with us again in the future, but if not, we wish you the best in finding accommodations that better suit your expectations. Kind Regards, Tim - Assistant Manager

Shortbhop and you are home……nicely rested!

Note TripAdvisor 5.0/5

auntynell Avis TripAdvisor

Dear Auntynell, Thank you for your lovely review. We are thrilled to hear you enjoyed a peaceful and relaxing stay with us. It is great to know that our staff, food, and service made your visit special, and the serene views of the golf course and lake added to your experience. We are glad we could provide a restful stopover on your journey, offering a perfect break before heading back into Sydney. We look forward to welcoming you back for another stay in the future. Kind Regards, Tim - Assistant Manager

Excellent

Note TripAdvisor 5.0/5

Michel L En couple - Avis TripAdvisor

Dear Michel L, thank you for taking the time to review your recent stay. We're very pleased you enjoyed your experience and the serenity of the resort. Kind regards, Mark (Director of Sales and Marketing)

Superbe hotel MERCURE

Note TripAdvisor 5.0/5

HENRI29260 En couple - Avis TripAdvisor

Salut, Merci pour votre avis merveilleuse d'hôtes. Je ne manquerai pas de transmettre vos commentaires à l'équipe. J'apprécie les paroles aimables et j'espère que le reste de vos voyages sont aussi agréable que votre séjour au Mercure Kooindah Waters. Cordialement Daniel Payne General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 120 avis 9.8/10 Site
  • 475 avis 7.2/10 Chambre
  • 448 avis 8.1/10 Service
  • 240 avis 6.2/10 Repas
  • 168 avis 4.7/10 Propreté
  • 137 avis 5.7/10 Petit déjeuner
  • 6 avis 6.2/10 Plage

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