Pullman Magenta Shores Resort 5 étoiles

Note Avis clients (Note ALL) 4.0/5 1 598 avis

Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
Pullman Magenta Shores Resort - Image 3
Pullman Magenta Shores Resort - Image 4

Description

Les plus de l'hôtel

  • Complexe en front de mer avec villas

  • Piscine extérieure en forme de lagon et piscine intérieure chauffée

  • Superbe parcours de golf et installations sportives

  • Spa Vie

  • Restaurant primé et bar

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australie

GPS:-33.310834, 151.522901

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  1 598 avis

Note TripAdvisor  4.0/5  899 avis

Worst hotel experience yet

Note TripAdvisor 1.0/5

J L Avis TripAdvisor

Absolutely disgraceful and rude condescending service. Booked a studio room only to receive a phone call 2 hours before check in that the aircon isn't working and it won't be working for the duration of the stay. They couldn't move us to a different room due to the hotel being at capacity apparently. Eventually offered $50 food and beverage credit for the first night, a few extra old fans were also offered with a move to a different room the following day. Upon arrival we were told the room isn't ready and we would receive a call when it was ready. At 3.25 still no phone call with check in being 3pm. Reception was rude and when questioned why no call was received was told 'we are unable to monitor what's happening and we are busy'. Don't promise something you can't deliver. On top of this all, when we wanted to open the sliding door for some air and ventilation whilst in the room after dinner the security door didn't lock. Couldn't contact reception of course as they close at 10pm and we discovered the lock wasn't working after this time, unable to resolve the safety/security issue as no other room is available regardless. We pre booked breakfast however we were told we might need to sit at the bar stools out of the breakfast area as the restaurant might not have any tables left. Why advertise breakfast as 7-10am when you need to prebook a table apparently? Have never experienced this at other hotels. Will never stay at Pullman Magenta Shores again. After staying a few times over the years the hotel and service has dropped dramatically.

Family Holiday

Note TripAdvisor 2.0/5

saully102 En famille - Avis TripAdvisor

The original booking resulted in a massive overcharge by the hotel, pre paid breakfast rates were wrongly charged, this was corrected at my request and overcharge refunded. On arrival, room was not ready at the guaranteed time, a room upgrade was given but still over an hour delay to move in. Staff levels and their skill level was poor, any service or meal requests were very slow. Major problem occurred in the restaurant when staff claimed we had not paid in advance, highly embarrassing and disrupting. Seeking to correct their mistake we met disbelief and rudeness, eventually we were able to speak to a manager who was able to identify the company’s error. Was very hard to get service in restaurant and bars due to poor staff levels and delivery very slow. We stayed at peak time and paid peak tariff, so expected value for money which was not delivered. Did not receive any housekeeping services throughout the 4 day stay. Property and service did not meet expectations

Good afternoon Saully102, Thank you for taking the time to share your recent experience with us. We do apologise for any inconvenience this has caused you and your family. Your feedback is incredibly valuable, and we are committed to making improvements based on your experience. We do hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager

Nice resort for families.

Note TripAdvisor 4.0/5

chet_l53 Avis TripAdvisor

This Pullman resort has always been our preferred accommodation in this area, their villas were great and easy to access, you can just park your car right in front of the villa, we got everything we need to cook here and it is just about 7 minutes drive to The Entrance.

Dear Chester, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your stay and hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager

Note Avis clients 4.5/5

C. A. En famille - Avis confirmés ALL

Très bel appartement, personnel charmant.

Monsieur c., Merci d'avoir pris le temps de partager votre retour concernant votre récent séjour au Pullman Magenta Shores. Je suis heureux d'apprendre que le personnel était sympathique et arrangeant. Nous sommes impatients de vous accueillir à nouveau dans le futur Cordialement Lucy Del Piero chef de réception

Parfait

Note TripAdvisor 4.0/5

987jeanclaudem En couple - Avis TripAdvisor

Nous avons loué une villa (nr 901) pour 13 jours. Ce fut parfait. Belle piscine (un peu de monde le week-end seulement) Villa tout confort, rien à redire. Le service des chambres est fait tous les jours. Pas de bruit, bonne insonorisation avec les villas voisines. À conseiller. Resort un peu isolé. Village The Entrance pas loin en voiture mais sand grand intérêt. Centre commercial important à Bateau Bay (15 min)

Many thanks for your kind review. Regards Adam Forsythe Guest Relations Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 310 avis 8.9/10 Site
  • 1 064 avis 5.4/10 Chambre
  • 833 avis 7/10 Service
  • 61 avis 1/10 Internet
  • 435 avis 3.2/10 Propreté
  • 424 avis 5.4/10 Repas
  • 336 avis 5.5/10 Confort
  • 310 avis 7.2/10 Piscine

Dispensé par Trustyou

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