Pullman Magenta Shores Resort 5 étoiles

Note Avis clients (Note ALL) 4.0/5 1 585 avis

Meilleur prix
garanti
Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
Pullman Magenta Shores Resort - Image 3
Pullman Magenta Shores Resort - Image 4
1 Magenta Drive, 2261 MAGENTA, Australie

Description

Les plus de l'hôtel

  • Complexe en front de mer avec villas

  • Piscine extérieure en forme de lagon et piscine intérieure chauffée

  • Superbe parcours de golf et installations sportives

  • Spa Vie

  • Restaurant primé et bar

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australie

GPS:-33.310834, 151.522901

Téléphone
Fax +61 2 4352 8199

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  1 585 avis

Note TripAdvisor  4.0/5  899 avis

Untrained staff.

Note TripAdvisor 1.0/5

Maj S Avis TripAdvisor

I’m really disappointed with my recent stay at Magenta Shores Resort. The location and amenities have potential, but there were several issues that made our experience far from enjoyable. Firstly, we requested a late check-out, which we were sadly denied. We were told that the owner of Unit 72 needed to come in to do some work. Fair enough, but surely he could have chosen a day when the unit wasn’t booked? It felt inconsiderate and added unnecessary stress to our last day. the receptionist did not follow up with the matter. On top of that, the couple who own Unit 70 were incredibly intrusive. The woman was constantly peeking through the fence at us, which was uncomfortable. She even came around to ask if we were owners or renters, and then told us to remove our towels from the balcony because it faced the golf course. Apparently, we should have read the manual (which is news to me because we didn’t realise towels were a violation of the rules). It just felt overbearing, and I honestly don’t think we deserved this kind of treatment. Our Buffet breakfast experience wasn’t any better. I went through the effort of booking a table for five and specifically requested a particular table for the next morning. The lady I spoke to seemed understanding, especially since weekends can get busy. However, when we arrived, we were told that the table I’d requested was given to another group of six. She sat us on a table of six insterad, Why? Apparently, her justification was that a group of six needed a larger table than ours (which was for five). It’s baffling because, if that’s the case, why not give the six-person group the table for six, and reserve the table for five for us? The whole situation just didn’t make any sense and left us feeling frustrated. All in all, I expected a much more relaxed and enjoyable stay at Magenta Shores. Between the late check-out issue, the intrusive neighbours, and the dining mix-up, it was a lot of little things that added up to a disappointing experience. I’m not sure I’ll be returning back at all. The staff need a costumer service training urgently.

Dear Louie and Maj, Thank you for taking the time to share your recent stay with us. I sincerely apologise for your experience. Please know that we do take feedback like yours provided very seriously and I will look into and discuss your feedback with our Management Team. We do hope you will allow us the opportunity to welcome you back again soon. Kind regards, Rebecca King Front Office Manager

Breakfree standard with Pullman prices

Note TripAdvisor 3.0/5

lost_nomads En couple - Avis TripAdvisor

On the surface driving in to the grounds past the golf course and the spectacularly maintained gardens, you reach what looks like a club house amongst residential buildings. The clubhouse holds reception, dining, spa, indoor pool + sauna, conference rooms and they are all kitted out nicely in a Hamptons type theme. Restaurant staff were great for breakfast and dinner. Barrett’s food a highlight of meals eaten. Our “studio” should not be sold as such, it’s a hotel room and 3 star at that, hailing from the early 2000’s. A small tv sitting on a bashed up desk and a cheap occasional chair that you sunk down into a hole in the upholstery. They provide plates, cutlery and a tea towel but they expect you to wash up in the bathroom sink. Yuk. Given the mould present in the shower I wonder how well they clean everything. They use the excuse they are an eco resort so don’t provide housekeeping, yet they don’t put fly screens on the doors and windows for you to have everything open for fresh air- instead you use an air conditioner? No welcome amenity for Accor members. Hubby played golf but wasn’t too impressed with the course. Sauna was enormous but takes awhile to warm up. The indoor pool wasn’t heated and the main lagoon pool was closed for the foreseeable future. With no 24hr reception, no housekeeping, state of rooms etc I honestly don’t know how they get their 5 star rating. A big IF I was to return, I wouldn’t book the hotel room, ahem I mean “studio” again.

Good morning lost_nomads, Thank you for taking the time to share your recent stay with us. We appreciate your feedback provided and if you could please provide me with your room number so I can look into and address your accommodation concerns. Rebecca.king@accor.com I hope to hear from you soon. Kind regards, Rebecca

Golf resort not quite on Par.

Note TripAdvisor 4.0/5

pbchurchy En couple - Avis TripAdvisor

Lovely golf resort off the M1. Top resort a little off its game lately. Fantastic location and resort with plenty of facilities, unfortunately many facilities under repair and for the price charged the resort room we stayed in needed a good clean or new paint . Beds comfortable and room was clean but well worn. Paid for a sea view - but was “upgraded” to a three room villa which for two of us was way too big and we would have rathered a reduced price if our sea view was not available upon check in. Restaurant options were good and the quality and price was good.

Good morning Pbchurchy, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your time here and appreciate your feedback. Please note for future stays that our villas do not have ocean views and all view requests are subject to our availability for pool, golf or garden views. We hope to welcome you back again soon. Kind regard, Kasey Bell Front Office Team Leader

Note Avis clients 4.5/5

C. A. En famille - Avis confirmés ALL

Très bel appartement, personnel charmant.

Monsieur c., Merci d'avoir pris le temps de partager votre retour concernant votre récent séjour au Pullman Magenta Shores. Je suis heureux d'apprendre que le personnel était sympathique et arrangeant. Nous sommes impatients de vous accueillir à nouveau dans le futur Cordialement Lucy Del Piero chef de réception

Parfait

Note TripAdvisor 4.0/5

987jeanclaudem En couple - Avis TripAdvisor

Nous avons loué une villa (nr 901) pour 13 jours. Ce fut parfait. Belle piscine (un peu de monde le week-end seulement) Villa tout confort, rien à redire. Le service des chambres est fait tous les jours. Pas de bruit, bonne insonorisation avec les villas voisines. À conseiller. Resort un peu isolé. Village The Entrance pas loin en voiture mais sand grand intérêt. Centre commercial important à Bateau Bay (15 min)

Many thanks for your kind review. Regards Adam Forsythe Guest Relations Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 285 avis 9.1/10 Site
  • 1 009 avis 5.2/10 Chambre
  • 788 avis 7.2/10 Service
  • 65 avis 1.2/10 Internet
  • 416 avis 3.2/10 Propreté
  • 410 avis 5.1/10 Repas
  • 324 avis 5.1/10 Confort
  • 208 avis 5.8/10 Petit déjeuner

Dispensé par Trustyou

Nos autres établissements à proximité

Tous nos hôtels à Magenta

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.