그랜드 머큐어 방콕 아트리움 5성

고객 평점 (ALL 평가) 4.3/5 1,339 리뷰

그랜드 머큐어 방콕 아트리움 - Image 1
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호텔설명

호텔 추가 정보

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

숙박

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호텔 위치

그랜드 머큐어 방콕 아트리움

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 방콕
태국

GPS:13.74704, 100.57019

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,339 리뷰

TripAdvisor 평가  4.5/5  3,464 리뷰

2024으뜸 시설

Book a car for my solo visit official in Bangkok

트립어드바이저 평점 5.0/5

Pallab S TripAdvisor 인증 리뷰

Siri She booked car for me After breakfast I came with my luggage She tried to book through grab It didn’t available After several tries she talked to the place manager of office and then booked again Ultimately she successful I was waiting for a while

Service

트립어드바이저 평점 5.0/5

Sherpa52752727373 TripAdvisor 인증 리뷰

Very nice service. Sin , Min, Pong, & Tang and all are giving great help. So I will come again to see you. Thank you. All the things are okay. Restaurant is good. Conference is good. But if you reduce the cost it would be more beneficial for us to enjoy with your destination.

Grand Merkure Bangkok Atrium review

트립어드바이저 평점 5.0/5

Hana Š TripAdvisor 인증 리뷰

Very good experience, we contacted the organisation team before, they picked great boxing, jewelry and cooking class, and ensured taxi(always sended my picture of the car…) any possible problem could be solved within minutes. I would like to thank Ms Siri, for making such a great trip and being very kind and always there for me! I already miss Bangkok

Excellent Hospitality, But Disappointing Check-In with Duty Manager Front office

트립어드바이저 평점 2.0/5

Wanderer05527940988 가족 - TripAdvisor 인증 리뷰

I recently stayed at the Mercure Hotel, but my experience was marred by an extremely disappointing check-in. We were attended by the duty manager, Mr. Tan, who was rude, unwelcoming, and showed a clear lack of hospitality. Despite my request to have rooms on the same floor or connecting rooms for my family, he simply replied with a blunt ‘no,’ and his facial expressions and demeanor made us feel disregarded. He didn’t introduce any hotel facilities, nor did he inform us which floor we were assigned to. His behavior felt discriminatory, and it completely ruined my impression of the hotel. On a positive note, I want to thank the housekeeping, in-room dining, and restaurant staff. They were all very attentive, friendly, and went above and beyond to make us feel comfortable, showing true hospitality. It’s unfortunate that such wonderful service from these teams was overshadowed by our poor experience at check-in. I won’t be returning to this hotel, as the rudeness from the duty manager left Tan a lasting negative impression.

Guest from Mauritius

트립어드바이저 평점 2.0/5

Passport31794414529 TripAdvisor 인증 리뷰

The location is not good. Hotel is far from everything. Old furniture in rooms. Noisy Air conditioner. Needs urgent improvement overall. However, staff is friendly and helpful.I do not recommend this hotel to anybody. Very disappointing.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at our hotel did not meet your expectations. We understand how important it is for our guests to enjoy both comfort and convenience during their stay, and we're sorry that our location and room conditions did not provide the quality experience you were hoping for. We are actively working on improving the areas you’ve mentioned, including refreshing the rooms and addressing the noise issues with the air conditioning. Your comments are invaluable in helping us identify the areas where we need to make improvements. On a positive note, we truly appreciate your kind words about our staff. They work hard to create a welcoming environment for all our guests, and we're glad to hear their efforts made a positive impact on your stay. We hope to have the opportunity to welcome you again in the future, and we assure you that we will continue to make enhancements to ensure a better experience for all our guests. Kind regards, Patcharaporn Crutmuang Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 876 리뷰 7.1/10 위치
  • 1,470 리뷰 7.3/10 객실
  • 1,607 리뷰 8.3/10 서비스
  • 27 리뷰 8.4/10 인터넷 가격
  • 658 리뷰 7.7/10 조식
  • 617 리뷰 4.8/10 분위기
  • 523 리뷰 6.8/10 청결도

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