그랜드 머큐어 방콕 아트리움 5성

고객 평점 (ALL 평가) 4.3/5 1,280 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
그랜드 머큐어 방콕 아트리움 - Image 1
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그랜드 머큐어 방콕 아트리움 - Image 4
1880 New Phetchaburi Road, Bangkapi, Huay Kwang, 10310 방콕, 태국

호텔설명

호텔 추가 정보

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

숙박

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호텔 위치

그랜드 머큐어 방콕 아트리움

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 방콕
태국

GPS:13.74704, 100.57019

전화
팩스 +66 2 718 2011

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,280 리뷰

TripAdvisor 평가  4.5/5  3,460 리뷰

2024으뜸 시설

K_lamfon

트립어드바이저 평점 3.0/5

klamfon406 가족 - TripAdvisor 인증 리뷰

I usually like the name of Geand Mercure Group all over the world, but in Bangkok it was under my expectation and the lower rate was on services

Dear K_Lamfon, Thank you for sharing your feedback. I genuinely appreciate your loyalty to the Grand Mercure brand, and I’m sorry to hear that your experience in Bangkok did not meet your expectations. We are committed to delivering exceptional service, and your insights are essential for us to identify areas for improvement. I would love the opportunity to discuss your concerns further and ensure that your next visit is nothing short of perfect. Your satisfaction is very important to us. Please feel free to reach out to me directly at Patcharaporn.crutmuang@accor.com. I am here to assist you and will make it my mission to ensure your next experience with us truly exceeds your expectations. We are eager to welcome you back and provide you with the outstanding stay you deserve! Warm regards, Patcharaporn Crutmuang Guest Experience Manager

“Excellent Stay with Great Amenities and Perfect Location”

트립어드바이저 평점 5.0/5

mdrubayetk 가족 - TripAdvisor 인증 리뷰

We had a fantastic stay at this hotel! The room was spacious and impeccably clean, offering a comfortable environment throughout my visit. The breakfast had a wide variety of options, catering to different tastes, and everything was fresh and delicious. As a platinum member, I had access to the lounge, which was a great perk with added convenience. The hotel is also very family-friendly, with plenty of amenities for kids to enjoy. The staff were incredibly polite and attentive, making sure every need was taken care of. Additionally, the location is unbeatable—right in the center of everything, making it easy to explore the city. Highly recommend for both families and business travelers!

Dear Md.Rubayetk, Thank you for your outstanding review! We’re truly delighted to hear that you had a fantastic stay with us. It’s wonderful to know that you found your room spacious and impeccably clean. We work hard to create a comfortable environment for all our guests, and it’s rewarding to hear that you felt at home. We’re also glad you enjoyed the breakfast variety and appreciated the convenience of our lounge access as a platinum member—it’s a benefit we’re proud to provide our loyal guests. We take great pride in being family-friendly, and it’s heartening to hear that our amenities for kids added to your experience. Our team is dedicated to making sure every guest feels welcome and well cared for, so I will definitely share your kind words with them. It truly motivates us to continue delivering exceptional service. We’re thrilled that our central location made it easy for you to explore the city and enjoy all it has to offer. Your recommendation means a great deal to us, and we can’t thank you enough for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the near future! Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Comfortable city hotel but lots of construction work outside

트립어드바이저 평점 3.0/5

Sam C Couples - TripAdvisor 인증 리뷰

Comfortable room in a hotel that needs updating. Our floor was clean but the overriding smell of chemical cleaning products in the communal area was overwhelming. Swimming pool is a lovely feature BUT construction right in front of the hotel - you can only view tops of cranes from the pool area but you will get noise all day. We only used the hotel as quick stop over and to acclimatise on arrival to Thailand. Location seems okay and breakfast was average.

Dear Sam C, Thank you for sharing your feedback about your recent stay. I'm glad to hear you found your room comfortable, but I sincerely apologize for the inconveniences caused by the construction outside. I understand how disruptive noise can be, especially when you're looking to unwind by the pool. Your comments about the strong smell of cleaning products in the lobby are concerning, and I assure you we will address this with our housekeeping team to ensure a more pleasant atmosphere for all our guests. We appreciate your insights regarding breakfast and the location as well. We strive to improve our services continuously, and your feedback plays a crucial role in that process. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience. Best regards, Patcharaporn Crutmuang

Comfortable but aging hotel

트립어드바이저 평점 3.0/5

Aaron H Couples - TripAdvisor 인증 리뷰

The hotel's location would be better with a closer proximity to the BTS line, and as a result taxis are really the only option unless you walk for 10 minutes to the canal boat station at Italthai pier. The rooms are fine and comfortable, but the hotel itself is showing its age to be honest and could do with refurbishment.

Dear Aaron H, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights. We’re pleased to hear that you found our rooms comfortable. However, we understand your concerns about the hotel’s location and the need for refurbishment. Please rest assured that we are actively considering your feedback as we plan enhancements to our facilities. To make your travel more convenient, we do offer a daily complimentary shuttle service to the nearest train station. We hope this service can help ease any transportation challenges you faced during your stay. Your experience is important to us, and we are committed to continually improving. We would love the opportunity to welcome you back and provide you with a more satisfying experience in the future. Thank you once again for your valuable comments. Best regards, Patcharaporn Crutmuang Guest Experience Manager

Excellent Customer Service

트립어드바이저 평점 5.0/5

Golfshot123 Solo travel - TripAdvisor 인증 리뷰

This hotel is amazing! The staff are superb. They are all so helpful. I would like to mention Kris on reception. She really helped me out with an issue ringing up my Doctors and explaining that I had to change my appointment. The food is great and the rooms are large. But it is the staff that make this place. The best hotel that I have stayed in when I have visited Bangkok and I’ve stayed in a few. I am in BKK every month and this will be my hotel of choice.

Dear Golfshot123, Thank you for your fantastic review! We're delighted to hear that you found our staff, particularly Ms. Kris at reception to be exceptional helpful. Your appreciation for our spacious rooms and great choice of food we served is truly valued. We're honored to be your hotel of choice during your monthly visits to Bangkok! Your loyalty means a lot to us, and we're committed to ensuring your next stay is even better. Looking forward to welcoming you back again soon! Best regards, Patcharaporn Crutmunag Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 876 리뷰 7.1/10 위치
  • 1,470 리뷰 7.3/10 객실
  • 1,607 리뷰 8.3/10 서비스
  • 27 리뷰 8.4/10 인터넷 가격
  • 658 리뷰 7.7/10 조식
  • 617 리뷰 4.8/10 분위기
  • 523 리뷰 6.8/10 청결도

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